NOVA Opiniones 189

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had a fantastic experience working with Ed from the Mortgage & Protection team at Nova. Ed was professional, communicative and went above and beyond to ensure we were getting the best rate on our mort... Ver más

Valorada con 5 estrellas sobre 5

My wife & I have been working with Valentina (and Amy) for the past few years (and watched the youtube content). Unlike with other financial advisors the advice I'm getting here is personal and more t... Ver más

Valorada con 5 estrellas sobre 5

I started working with Joe just over 12 months ago and I have gone from having no plan to being comfortable that I will be able to look after my family in the future. The service Nova offer is very pr... Ver más

Valorada con 5 estrellas sobre 5

Toby and the team at NOVA Wealth have been excellent throughout our time with them. Toby is highly knowledgeable, professional, and clearly takes the time to understand what matters to us on a persona... Ver más

Información sobre la empresa

  1. Planificador financiero
  2. Asesor financiero
  3. Servicio de inversión
  4. Corredor hipotecario

Escrito por la empresa

We’re a wealth management company that helps you ask more of life. We take the uncertainty out of your finances – with straight-talking advice to help you do more with your money. Maybe you’ve started to think about your retirement. It could be you’re wondering how to juggle your family’s needs and your own. Or perhaps you just want the reassurance that your money’s working as hard as it can. Whatever the goal, we’ll build you an expert plan to get you there. Because some things are too important to DIY. Getting help shouldn’t be a hassle, so we’ll pair you with an adviser in minutes. At NOVA (previously known as Octopus Wealth), you can chat to your adviser online, on the phone, or face-to-face. And we’ll do it all without an ounce of jargon. It’s smart, faff-free financial advice – on your terms.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

189 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Mortgage/House Buying Advice

In December 2020 we started the process of looking to buy our first home and was recommended Octopus Wealth through work. Given the pandemic and the stamp duty holiday this process has been more frustrating that normal and we are finally moving house in January 2022.

The support we have received from Octopus has been first class, as inexperienced house buyers we were weary of the process and yet have been reassured every step along the way: nothing has been too much trouble, no question has been unanswered and everything has been handled with urgency, understanding and professionalism.

We were able to seek advice from everything from negotiating prices to searches and mortgages. Without the support we have received I believe this would have been unmanageable and I thank Ben for his considerable effort. At a time when everything was more stressful I am blessed to have had such excellent advice and support.

26 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ben was instrumental

Ben was instrumental in helping us understand mortgages. Particularly helpful was that the "cheapest" mortgages over their term (2, 3, 5 years etc...) aren't necessarily those that leave you with the least overall debt.

26 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service and smooth process

I spoke to 3 brokers before signing up with Octopus Wealth, I found that Ben provided me clear, transparent and very considerate answers from right beginning in comparison with the others. I am glad I signed up with Ben to proceed, because I was very worried but actually he made the whole process smooth. Ben was very responsive (usually between instant reply and within the day) to all of my queries. The whole journey did not take that long in my case, which I am very grateful that I got the offer from bank in time for my completion.

24 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

JUST AMAZING SERVICE

Amazing Service from Ben at Octopus Wealth, he was so amazing at hand holding me through the mortgage application process, he explained everything very clearly and genuinely gave us a pain free experience from start to finish. I HIGHLY recommend giving them a call.

24 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional superstar!

Professional superstar! We worked with Ben and Octopus Wealth for getting a first-time mortgage for a new home and had an amazing experience! Ben was incredibly informative, super responsive, and always helpful and friendly throughout the process. I would highly recommend!

17 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast and professional mortgage advice

When our current mortgage lender let us down and refused to lend us the amount we needed for our new house, we turned to Ben Kehoe for help. He worked extremely fast, explained everything clearly to us, and found us a new, much more suitable mortgage within 24 hours. Our completion was delayed for other reasons but Ben did his utmost to put us in a position for swift completion and ensure our transaction went smoothly. Extremely impressed and very grateful!

16 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service and result for our re-mortgage

Absolutely cannot fault the service and commitment in securing our remortgage. From the outset Ben was proactive, communicative and professional. The deal we have just completed was at an amazing rate. When the lender came up with a couple of obstacles (not through any fault of Octopus Wealth), they were navigated swiftly, such that the whole process was stress-free and we got funds out of the re-mortgage to make home improvements. Will recommend to everyone I know!

4 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer service!

Amazing customer service! Ben was so polite friendly and easy to speak to, he gave great advice . I will be recommending to all my friends and family simply because the service I received could not be faulted.

3 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have been extremely impressed with…

I have been extremely impressed with the Octopus Wealth process and customer service.

We completed two mortgages with Ben Kehoe and he couldn’t have been more helpful. He found us great products in unusual circumstances, made the process so efficient and responded rapidly to any correspondence. We never would have been able to get such good mortgages without him.

We are also undergoing financial planning with Simon Cahill. We were originally happy with our previous financial advisor but looked into Octopus as they had slight cheaper fees (which made a big difference in the long run). We haven’t finished the process yet but have been equally as impressed with everything we have seen so far; not only his way of simplifying fairly complex topics for us but also the exceptionally high level of customer service we have received.

Overall I could not recommend Octopus Wealth for mortgages and financial planning highly enough.

22 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best mortgage advisor I have worked with

I have recently completed a complicated house purchase which required several other properties to be re-mortgaged and was extremely time sensitive. Ben was excellent and without his hard work the purchase would have fallen through. I would recommend Ben to any business owner or individual buying a high value property.

22 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time buyer

As a first time buyer, I was very clueless of what needed to be done but Ben has been very helpful and patient from day one by providing answers to every question. He has been reassuring every step of the way and providing solutions for every set back. I am truly grateful for Ben’s help throughout this process and helping me to get a mortgage. I cannot thank him enough for his help. I would gladly and highly recommend Ben Kehoe and Octopus Wealth to anyone.

1 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Customer Experience

A great customer experience with Ben Kehoe and Octopus. After having an initial conversation to understand our needs, our mortgage offer was quickly secured enabling us to have an offer accepted on our first home within days. Would 100% recommend for an efficient service with clear and helpful pointers along the way

25 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

A Brilliant Experience

A brilliant experience from start to finish. Ben Kehoe is a treasure. He was right there with us every step of the way. His wealth of knowledge and willingness to help, combined with fast reply to emails and superb availability, was a godsend. So happy we found Ben and Octopus Wealth!

18 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend!

Ben was absolutely pinnacle in our experience of buying our first home. He had our backs the entire way through and it was so reassuring to know that we had someone fighting our corner. Ben is extremely knowledgable and was able to get us a great mortgage which not only allowed us to buy a house but have manageable payments to be able to enjoy. No exaggeration, we would not have been able to do this without him.

27 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service from Octopus and Ben Kehoe

Octopus were really helpful in buying our first property! Ben was great, really helpful and answered questions quickly and effectively.

Even once his part was done he continued to check in and ensure everything was going smoothly, would recommend to anyone looking for a firm that offer a seamless process for getting a mortgage!

20 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Seamless and simply the best

Ben Kehoe was fantastic - always available when I needed him, quick to respond and send over info. I had a unique salary situation but Ben took this in his stride and was able to really help me with finding a suitable lender, and getting my application through in record time. When the vendors were having issues with their mortgage, he even offered to get involved and help them - above and beyond!
I've now got my dream house and managed to get through before the stamp duty deadline - highly recommend!

13 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

1st class service

1st class service from someone who genuinely cares

Ben has gone way above and beyond what we could possibly expect from an adviser. Faced with a tight deadline and an unbelievably challenging lender Ben has kept us sane by being on top of the development of our case. He was tenacious in driving progress, creative in finding solutions and proactive in his communication throughout. We feel that he genuinely cares and shares our concerns and excitement. The application process through the online portal wias also easy to use. Having been a customer of L&C and Habito we can say with confidence that we are here to stay and would highly recommend to anyone who needs a mortgage.

2 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mortgage service

Mortgage service

As first time buyers we didn't really know what to expect from a Mortgage broker. We spoke to a few different brokers and in the end the decision was easy. Ben from Octopus Wealth was fantastic throughout, always responsive via email and phone and really helpful in guiding us through the process. 10/10

29 de junio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Octopus and Ben were a total dream

Octopus and Ben were a total dream. As a first time buyer I didn't really have a clear understanding of the complexity involved in this process and Ben helped to demystify this for me and made getting a mortgage simple. I will most certainly be using him again for my next transaction and couldn't recommend him and Octopus Wealth more highly.

25 de junio de 2021
Opinión espontánea

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