Dealt with agent Ed (EB7) who tried his best to accommodate my request but, unfortunately, your quote was too far away for me to accept it. Thank you for the cover I've "enjoyed" for the past year.... Ver más
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Consulta las opiniones de los clientes
Finally an insurance company that has everything as standard for a great price. The web app allows for quick and easy access to your documents and policy information. Customer support can be access... Ver más
I was going to change provider as I found the process very frustrating last year but this year it seemed much easier . I got through in a reasonable time to the online agent TW9 who was helpful so I r... Ver más
9First of all very dissapointed its on line chat only but having said that .They matched alternative quotes I'd had so OK. Ps1 was very good still waiting for confirmation of conversation on line and... Ver más
Información sobre la empresa
Escrito por la empresa
At One Click, we strive to get back to basics and offer insurance that’s as simple as it is affordable. We know that you’ve got better things to be doing than endlessly scrolling in search of a good deal, so leave the hard work to us and we’ll compare quotes from our trusted panel of providers to find a policy that’s right for you.
Información de contacto
One Click, DN4 5JQ, Doncaster, Reino Unido
- oneclickdirect.co.uk
No ha contestado las opiniones negativas
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This is for Elizebeth EW2 a credit to…
This is for Elizebeth EW2 a credit to the company,
Very well done.
Didn't listen
Didn't listen, tried to charge me for cancelling/requesting a quote for "My Policy" Told them what cost I had been quoted and went on to try and sell me one that was £150 more expensive based on Monthly payments that I never do and then said +£25 was best they could do "Do I want to go ahead) Unreal experience of 30+ Mins on chat room
I had trouble saving changes online so…
I had trouble saving changes online so I turned to the Chat to an Agent option. Sara was extremely efficient and helpful
Legends so helpful
I was okay once I was sent a link to…
I was okay once I was sent a link to the website thanks
Trying to cancel an automatic renewal.
I had an automatic renewal which was £100 more expensive than other quotes. When I tried to cancel, they mirculolusly reduced the price but it was still far too high. I kept repeating that I wanted to cancel the renewal but was subjected to repeated sales chatter. On the 5th time I stated I wanted to cancel the insurance renewal, I threatened them with the insurance ombusman and finally got the renewal cancelled
I spoke to a very helpful Lady Leeanne…
I spoke to a very helpful Lady Leeanne Warren as I tried to make my payment we were disconnected straight away leeanne phoned straight back so I could pay my insurance, so i didn't have to wait online, made the transaction very quick LE6
beware additional charges
I was quoted a competitive rate and cost taken 7 days before policy stated with an additional £40 added !
no info was given upon taking out the policy , tried to cancel within 3 days and was told there is a £50 fee !!
will not use again !
Very quick "chat" with Tabitha.
Very quick "chat" with Tabitha who answered my concern over European travel very quickly and efficiently. 10/10
CB5 was very helpful
Although I don’t normally like to type…MX02
Although I don’t normally like to type I’d rather phone . The agen MX02 was very helpful patient and polite. Thank you for your help
Kt7 was very helpful today
Kt7 was very helpful today. She managed to get my contents insurance down to a price I could afford. She was very efficient and would highly recommend oneclick to any of my friends due to her helpfulness
Excellent service very polite staff
Excellent company very friendly staff
ben was very good and shorted…
ben was very good and shorted everythink out for me
NP3 was very helpful and knowledgeable…
NP3 was very helpful and knowledgeable and assisted with all queries.
Thank you.
JE7-Jordan was efficient and polite and…
JE7-Jordan was efficient and polite and made the process very easy
Contact on your website is appalling!
Contact on your website is appalling!
I tried 5 times to cancel my renewal via the portal with no success !
I phoned Ageas for help. I was 6th in the queue then was cut off.
I will not be using your services again
I had to ask a friend to help cancel the renewal via the portal which took ages being number 6 with the live chat !!!
Ti2 was really helpful in dealing with…
Ti2 was really helpful in dealing with my enquiries
Excellent experience
The advisor was fantastic patient respectful knowledgeable excellent.
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