Conrad Electronic International GmbH & Co KG Opiniones 

If I could put zero stars I would. Placed an ordered then radio silenced. I asked why and received very blunt email saying we had underpaid. They asked for €45 extra. When I checked the invoice we’d paid the invoice amount. Then radio silence! I did say what company asks for more money without a new invoice. Out of nowhere received a refund for the €45. The main cost of €245 had been paid; I asked for an update… nothing. I requested a refund, nothing!! I raised a dispute with PayPal and have just received a refund in full… they said a decision would be made on the 16th December but they settled in my favour now! Thank you PayPal!! I would never ever purchase from this company again!!!!

I am very disappointed in the terrible service of Conrad International. Previously I was living in The Netherlands and their branch there is good and efficient. I am now living in Spain and as Conrad hasn´t got a Spanish branch I have to deal directly with international. Service is one of the worse I have ever seen. They make a mess with orders, cancel orders without informing the customer, promise that items are in stock and will be shipped as soon as payment is made and it turns out not to be true, and as many people already said they don´t answer emails in a timely manner and there is no way to reach them by phone. It is the last time I order something with them and I will ensure I will warn everybody I know in my sector not to do business with them.

I ordered a product from them for which they charged me immediately, then I did not hear from them for several days. When I started to worry and contacted them, they said I did not pay enough and until I pay the amount they specify, they will not ship the product. It is crystal clear they are a fraud and I would discourage everyone to give them a try. The trick seems to be that they display competitive prices which may convince people to order from them, but then they never send any product.

Conrad ist ein bekannter Lieferant für Elektronikwaren, die durchweg apothekenmäßig bepreist sind. Wer für den erhöhten Preis einen besseren Service als beim 0815-Laden erwartet, der hat allerdings ein Problem: Conrad sieht Service nicht als seine Aufgabe, weder für End- noch für Businesskunden. So endet man dann mit wertloser oder irreparabler Ware, bei der Conrad jede Rücknahme oder Reparatur verweigert. Auf Grund gemachter Erfahrungen würde ich von dieser Firma abraten.

Conrad.com nektet å forholde seg til avbestilling inngitt i god tid. Tvert imot valgte de å sende varen fire dager etter avbestilling. Fraktfirmaet stoppet leveransen og leverte varen tilbake. Etter det har jeg fått full refusjon av Fruugo som solgte varen på vegne av Conrad.

As per the other reviews, extremely poor service. I placed an order for an item that was advertised as in stock and available for shipping. Over a week later the order had still not shipped so I opened a support ticket to check what the problem was and they responded after a further 4 days, after which the order was finally dispatched. This is not the level of service you expect from a large online retailer these days.

Bought a desk lamp that just oozes quality, along with add-ons from their vast inventory, all at a far better price than similar products,
Service was swift and informative at every step.
Delivery was fast and hassel free, despit COVID, Brexit and VAT.
All good, highly recommended.

On 16.01.2021 I ordered a computer case that was in stock at the time of order and ready for delivery in 5-6 working days to the UK. It's been 3 weeks since I place the order and I still don't have the product. I contacted them by email and they said that when they have it in stock they will deliver to me. I check the website again and this product is ready for processing on 19.02-22.02.2021. I also tried to cancel the order from my account but without success. I do not recommend ordering from this company whether they have the product in stock or not. It takes an eternity to receive it, even if money is taken from your account.

After the payment( the order:1992180772) they disappear! No communication,no estimate time of delivery! You don't exist for them after you pay! This is the way they trait a client! I've paid DHL Express and I receive.............nothing after 1 week (EU space) ! Is not a problem about money lost ! Is a problem of honesty ! And "Conrad" missed this !!!

Finaly received my order and reimbursement after 3 long months.

Terrible experience, order placed 27.3, money taked from my credit card!! and after 3 days they say that they are unavailable to sent package because out of stock. Next day i requested my money back, they said that item was booked and payment was not authorised, with is not true! they take my money and their support agents are so rude and unskilled.
I'm going to file a lawsuit against these incompetent people who cover things up. 17.4 still no refund

The pricing is reasonable, but they are obviously trying to fool people with their promotions. I recommend to simply go to store and pay. They have normal service quality.

Bezahlte Ware wird von Conrad nicht geliefert, sondern einfach storniert ohne Grund. Das Bezahlte Geld der Ware wird von Conrad nicht zurück gezahlt. Kundenservice ist hier unfreundlich und gibt keine Infos über der Zurückzahlung. Kundenservice sagte das die Rückzahlung Ihr nicht Interessiert und nicht Ihr Problem ist.

Do not use this company!! Placed an order 2 weeks ago, money was instantly taken from my account, then revived an email 4 days later saying my item was out of stock, that was it no further correspondence or info as to what would happen next just an automated email to say it was unavailable.
Since then I have emailed them 4 times and messaged through Facebook and Instagram and not received a single response from any of it just further automated emails telling me they will get back to me.
Disgusting service and still no refund. I will be contacting trading standards and filing a claim through PayPal

I can only praise this company. The service is at the highest level, the goods are delivered quickly.

Alors 8 jour pour expédié la commande plus 3 jour pour la livraison du jamais vue malgré que celle si était prête a l'expédition le jour même de la commande et aucun message de la part du service client après plusieurs appel il me dise que soit disant il avait un jour férié en Allemagne d’où parte les commande oui 1 jour férié mais pourquoi 7 jour supplémentaire pour l'expédition un produit à 300 euro que j'ai commandé, comme d’autre personne je trouve les frais de port trop élevé en point relais à 8 euro alors que la plupart des site marchant offre l'expédition gratuit en point relais c'est ma première et la dernière commande chez Conrad

Jeg bestilte mine varer en tirsdag middag. Og forventede mine varer torsdag eller fredag, eftersom den lovede leveringstid hedder 2 -3 hverdage. Jeg modtager så først en BEKRÆFTELSE på min bestilling fredag, hvor jeg egentlig forventede at få varerne. Der kommer nu til at gå en uge hvis man tæller weekenden med. Det er jeg ikke tilfreds da jeg har brug før mine varer, og egentlig forventede at de blev hurtigt leveret.

Bra och hyfsat korta leveranstider. Mycket brett sortiment. Trevlig kundsupport.

Vom ausuchen zur Bestellung und zur Lieferung war allein Ordnung !