I have made two purchases through this company and both have been exceptional. First purchased the shoes. They are so comfortable. Secondly I purchased the butterfly pillows. I’d been suffering f... Ver más
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I have made two purchases through this company and both have been exceptional. First purchased the shoes. They are so comfortable. Secondly I purchased the butterfly pillows. I’d been suffering f... Ver más
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Essha and Painfree were wonderful to deal with. The shoes are great and its very rare for me to want to give reviews because every company asks and i actually find it annoying. This time I asked for... Ver más
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Ordered a pregnancy pillow two weeks ago with express shipping. Took over a week from ordering and me complaining to even get the pillow sent. I’ve been refunded for the express shipping but asked to... Ver más
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Had a problem with Aramax. Essha from Pain Free Aussies was absolutely amazing. Saw the the whole processes through until the replacement neck pillow covers was received. We have ordered many many thi... Ver más
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Ha contestado el 93% de las opiniones negativas
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After purchasing a pair of shoes which were totally unsuitable I returned then to address on packaging they came in asking for a refund. I had two pairs sent from two different company’s both return labelling was to same address one company refunded me the other pain free gave me some garbage about not knowing whereabouts of shoes and not being able to refund the amount ….. buyer beware

Respuesta de Painfreeaussies
Just bought my second pair. First one wore out over a year of running. This product is a miracle. Thank you guys. Oh and the service from the company when I had a problem was brilliant.

Respuesta de Painfreeaussies
I bought my first ortho comfort shoes from here (2 for 1 deal), and they were the best shoes that I could wear all day; to the gym, to work, walking, running, squatting. I even put them in the washing machine, and they came out perfect. The shoes are comfortable, and I love their arch support. I prefer the black ones with the laces, rather than the elastic. Unfortunately, my next set (2 for 1 deal) wasn't as great. The response from Pain Free Aussie was prompt, friendly and professional. They replaced my faulty pair for new ones. Honestly, it was a lovely response from the company, with staff passionate about their product. Would I buy again? Yes. Would I recommend? Yes.

Respuesta de Painfreeaussies
After having a sizing issue pain free aussies support went above and beyond to make sure I was happy with purchase. Would recommend for light weight safety shoes. Australian based company. Found through work colleagues. Recommended

Respuesta de Painfreeaussies
Their barefoot shoes are a scam. You can buy the exact same shoes on Amazon for 1/3 of the price.

Respuesta de Painfreeaussies
Pretends to be local with its name when goods are actually shipped from Mainland China. Delivery took 9 days. Communication is unclear and irritating rather than illuminating. I received the product yesterday, but cannot keep it as the shape squashes my toes and I find the quality rather disappointing. Now I'm waiting for a response from the company on where to return the product. They have chosen a catchy name "Painfree Aussies" and included eye shades as a gift, but more attention to product quality, clear communication and delivery is needed.
However, the company promptly refunded my payment, which is why I increased the stars from 1 to 3.

Respuesta de Painfreeaussies
My first parcel was lost, and in order to get a replacement from Painfreeraussies I was assisted by Sam (customer care representative). Sam is surely the most professional, friendly and helpful person I have ever dealt with in my entire life. I live in New Zealand, and I am ashamed at at our poor customer care over here, and I wish Sam could come and teach our people a thing or two. Give this company a fair chance, and stop criticizing them for not being an onshore Aussie company, they know what they are doing, and their products are damn good!

Respuesta de Painfreeaussies
I was initially hesitant about purchasing from this company, but they completely exceeded my expectations. From the moment the chair arrived, it was clear that a lot of care had gone into both the design and build quality. The materials feel premium and durable, and the overall construction is impressively sturdy.
Comfort-wise, it’s been a game changer. The support it provides for my back has made a noticeable difference, helping me maintain better posture throughout the day. I specifically appreciate how it encourages my spine to stay aligned without feeling rigid or uncomfortable, which is something I’ve struggled to find in other chairs.
On top of that, the chair looks fantastic and fits beautifully into my space. It has a clean, modern design that adds to the overall aesthetic rather than taking away from it.
Overall, I’m genuinely impressed with both the quality of the product and the experience. I wouldn’t hesitate to recommend this company to anyone looking for a comfortable, supportive, and stylish chair.

Respuesta de Painfreeaussies
The barefoot shoes are nothing like what they portray in the photo. The material made from the shoes is some kind of toxic man-made fibre that has a horrible smell which would just absorb into my feet. The sizing is all wrong and I regret buying these I am very very unhappy.
Order #393641

Respuesta de Painfreeaussies
Too expensive. You can get the exact same shoe on Temu for less than half the price. These are not quality shoes but OK for beach if you are paying Temu prices. Painfreeaussies sell the exact same shoe two pairs for $90.00. Temu sell 1 pair for $17.53. Do the math.

Respuesta de Painfreeaussies
Friendly and helpful customer service, trusted seller.

Respuesta de Painfreeaussies
Looks like a scam. It’s been 10 days since I ordered a product from them. Their tracking shows some movement and says it’s close to my place, but the Aramex tracking says, “Sender is preparing your parcel for pick-up.”
I called them – no one answers the phone. I wrote to them – nothing.

Respuesta de Painfreeaussies
Do not trust this company.
They offer a 30 day money back guarenteee but ignored every email I sent. Eventually I called and spoke to an Asian lady who could not speak English and would hang up every time i phoned. Thr shoes cost $100 but the quality was worse than the cheapest K-mart $10 shoes. Never got a refund. After my experience, certain positive reviews on their website are fake.
UPDATE 17.01.2026 one year after making the purchase the company has reached out, seeking purchase information.

Respuesta de Painfreeaussies
Honestly, this company has given me nothing but the best service. I had a query about delivery and was contacted on Boxing Day by phone. Esha was so polite, reassuring and professional. Now, tell me any other company you know that would contact you on a public holiday!
The item proved unsuitable for me and the exchange process was once again, a very positive experience. Please shop with absolute confidence.

Respuesta de Painfreeaussies
After one month still no product
The tracking number is false
They have told me they refunded me yet still have not.
I contacted them nurmerous times only to be told we are looking into it. A month later no refund just another false lead

Respuesta de Painfreeaussies
Have ordered twice through painfreeaussies. Happy with the quality of the products. First time I had no issues. The second time I only received one of two pillows but once I contacted them they sorted it out seamlessly and got the missing item to me quickly and in time for Christmas. The service was great.
Works well for my elderly father.
He is not as mobile as before so can get bed sore type wounds.
Since sitting on these pads it certainly has helped him lot sitting down for long stretches much less injury and way more comfort for him

Respuesta de Painfreeaussies
Best blanket! I love it and buying more! So cool. I use nothing else!

Respuesta de Painfreeaussies
Pain Free Aussies shoes are honestly the perfect blend of comfort, convenience, and style — all at an affordable price. They’re incredibly supportive for lifting, durable enough for intense workouts, and comfortable enough for long walks or everyday wear. What I love most is how they reduce joint pain, improve posture, and keep my feet feeling great all day, while still looking absolutely amazing. I’ve been buying them for years. I have 6 or 7 pairs. They’re lightweight, easy to wear, and so versatile that they fit every part of my lifestyle. For the price, comfort, and overall quality, nothing else compares.

Respuesta de Painfreeaussies
This company is not Australian, they are from China, please don't purchase from them, I'm trying to get my money back for a pair of poor manufactured shoes, that were so uncomfortable. Don't listen to good reviews they are most likely made up. I went through Paypal with a dispute, pain free aussies told me to withdraw the dispute or they would not return my money, I still haven't received my refund. Someone with a Chinese voice keeps calling my mobile & my husband's mobile, I have now blocked them. PLEASE DO NOT PURCHASE FROM THIS NOT AUSTRALIAN COMPANY.
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