Partridge BMW Opiniones 

961
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Partridge kept me up to date on the delivery date and time for new BMW iX3. The whole process was very well organised and I received a call from the Acumen delivery driver with a 30 minute window for... Ver más

Valorada con 5 estrellas sobre 5

Recently purchased a used BMW X1 from Partridge of Hampshire and the experience was very good. The dealer had good range of used cars and allowed us plenty of time to look over the cars and take for a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The salesman Mitchell was really helpful explaining my car / finance etc Put me at ease Making the whole experience of buying my car wonderful Nothing to much trouble I went from Mercedes to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Yet another immaculate service from start to finish. Easy to order, advised on spec and options…. Delivered on time!! 2nd BMW in as many months Can’t recommend highly enough Danny Mills... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario BMW

Escrito por la empresa

We are Hampshire’s BMW experts. We offer the highest levels of service and expertise whether you are looking to buy your next vehicle or maintain your current car.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

961 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 88% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(961)

106 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great support from Adriana

Great support from Adriana in the corporate relationship team. Car specification correctly agreed and an estimated delivery date outlined. Looking forward to my new company car. Thanks Partridge BMW

18 de noviembre de 2025
Opinión espontánea
Logotipo de Partridge BMW

Respuesta de Partridge BMW

Hi Matt
Great to read your review and we are delighted Adriana was able to guide you through the process of securing your new BMW.
Any further questions, please do make contact.
Best wishes The Partridge Team

Valorada con 1 estrellas sobre 5

Service Standards & Morals

Used Partridge a few times, no issues with car workmanship or prices etc the female service advisor whose name begins with S(no full name due to trust pilots policy) tells you when leaving about TWO surveys that may come through, first one is about her and to give 10s even though the questions seem about BMW and says a second review will come through for more detailed feedback on BMW and there is where put negative. The 2nd one doesn't exist and is solely so she can receive higher customer satisfaction scores (NPS). Really deceitful and ethically wrong in my opinion. Makes me concerned what else I have been mislead on. Just be aware if you have an issue you need bring it to attention and the survey is only one.

18 de noviembre de 2025
Opinión espontánea
Logotipo de Partridge BMW

Respuesta de Partridge BMW

Thank you for taking the time to share your feedback. We are pleased to hear that you have been satisfied with the workmanship and pricing during your visits.
We are sorry to learn of your concern regarding the survey process. Our intention is always to be transparent, and we take any suggestion of misunderstanding very seriously. We have strict guidelines in place for how surveys should be explained, and we will review this internally to ensure our standards are upheld.
We would welcome the opportunity to discuss your experience in more detail and address any concerns directly. Please feel free to make contact me at TellToby@partridgebmw.co.uk so we can assist further.
Kind regards, The Partridge Team

Valorada con 5 estrellas sobre 5

Feeling listened to

Feeling listened to. Great communication. Nothing too much trouble. Dealt with Jim, very knowledgeable and still have ongoing dialogue about my options. Couldn’t recommend more highly.

2 de noviembre de 2025
Opinión espontánea
Logotipo de Partridge BMW

Respuesta de Partridge BMW

Thank you for taking the time to leave a review and for your recommendation.
We will certainly share your comments with Jim, who we know, will be delighted and we are so very pleased to learn your experience went smoothly.
Best wishes The Partridge Team

Valorada con 5 estrellas sobre 5

Excellent service from start to finish

From ordering a new Car and the final delivery to Manchester the Service has been excellent from start to finish. Kept informed all through the process and never disappointed. I had a query after delivery about a Service Plan I had Purchased. Alex Watts was quick to contact me and explain the situation and went out of his way to provide me with all the necessary information
Would highly recommend Partridge to anyone contemplating buying a vehicle from them

10 de noviembre de 2025
Opinión espontánea
Logotipo de Partridge BMW

Respuesta de Partridge BMW

Hi Steven
Thank you for taking the time to leave such a wonderful review and for the recommendation. We are really delighted that your experience has gone so well and we know Alex will be very pleased to receive such praise.
Wishing you many happy motoring miles.
The Partridge Team

Valorada con 5 estrellas sobre 5

Great service from start to finish

Great service from start to finish, Alex Watts has been great throughout and managed our expectations all the way through it. His colleague James was great when the car was delivered explaining everything in the car and set up all our preferences and systems. Thoroughly recommend. Geoff

31 de octubre de 2025
Opinión espontánea
Logotipo de Partridge BMW

Respuesta de Partridge BMW

Hi Geoff
Thank you for the review and recommendation and we are so very pleased to learn that everything went smoothly.
We will certainly pass on your comments to Alex and James. who we know will be delighted to receive the feedback.
With best wishes The Partridge Team

Valorada con 5 estrellas sobre 5

Clear, Practical, and Insightful – A Great Learning Experience

I recently had the opportunity to engage with your company through the tutorial provided by James Fields, and I was genuinely impressed. The content was clear, practical, and thoughtfully structured — a reflection of the company’s commitment to quality and user experience.
From what I’ve seen, your team values clarity, responsiveness, and continuous improvement. The tutorial not only delivered useful insights but also demonstrated a strong understanding of the challenges users face and how to address them effectively.
Looking forward to seeing more of your work and collaborating further.

24 de octubre de 2025
Opinión espontánea
Logotipo de Partridge BMW

Respuesta de Partridge BMW

Hi Akvile
Thank you for your review and kind words, we are delighted that James's tutorial was useful and we know he will be very pleased to receive your comments.
We do understand that with the number of features and new technology on cars, there is often too much information to retain, if you have any further questions then please do make contact.
Best wishes The Partridge Team

Valorada con 5 estrellas sobre 5

The Best in the Business - Always Delivers!

I've liaised with Zdenek and Marius on many requests especially on short notice, and every single time they deliver top-notch service. They are incredibly reliable, efficient, and always go that extra mile to make sure everything is handled smoothly. Their attention to detail and quick communication makes the whole process effortless. Its rare to find a duo who combines professionalism with genuine care for their customers the way they do.

Highly recommend both of them! If you need someone you can count on to get the job done right, then Zdenek and Marius are you're go to.

23 de octubre de 2025
Opinión espontánea
Logotipo de Partridge BMW

Respuesta de Partridge BMW

Thank you for the recommendation and for your wonderful review, we know our duo will be delighted with your comments, which are gratefully received.
Wishing you all the best The Partridge Team

Valorada con 5 estrellas sobre 5

Exceptional Service

I recently ordered a new Mini and had the pleasure of being supported by Zdenek throughout the process. He was incredibly helpful from the start—taking the time to understand what I was looking for and helping me find a vehicle spec that matched my needs and could be delivered quickly.
Zdenek went above and beyond to expedite the delivery, keeping me informed at every stage and making the whole experience smooth and stress-free. His professionalism, responsiveness, and genuine care made a real difference.
Highly recommend Zdenek and the team at Partridge BMW for anyone looking for outstanding customer service and a seamless car-buying experience!

16 de octubre de 2025
Opinión espontánea
Logotipo de Partridge BMW

Respuesta de Partridge BMW

Hi Louise
Thank you for the recommendation and wonderful review, we are very pleased you have enjoyed the level of service and smooth process and we know that Zdenek will be delighted with the feedback.
We wish you many happy motoring miles and if there are any questions please make contact.
Best wishes The Partridge Team

Valorada con 5 estrellas sobre 5

Just took delivery of a new car

Just took delivery of a new car. From my initial enquiry Alex made every step of the purchase very easy. Can’t recommend him or Partridge BMW enough.

10 de octubre de 2025
Opinión espontánea
Logotipo de Partridge BMW

Respuesta de Partridge BMW

Hi Edward
Thank you for the recommendation and great comments, which are really appreciated.
We will certainly pass on your comments to Alex, who we know will be delighted.
Best wishes The Partridge Team

Valorada con 5 estrellas sobre 5

Experience was seamless

Experience was seamless, brilliant service. Great communication with all the information and delivery information. Very helpful at explaining everything and setting up MINI ID. Delivery was brilliant, explained everything about the car. Overall a brilliant experience for my first car as well. No problems with anything and after sales service is fantastic. Would highly recommend.

9 de octubre de 2025
Opinión espontánea
Logotipo de Partridge BMW

Respuesta de Partridge BMW

Hi Hanna
Thank you for the recommendation and fabulous review, we are delighted that the purchase of your first car has been such a positive experience and we welcome you to the MINI family.
If you have any questions at all, please do make contact and enjoy many happy motoring miles.
Best wishes The Partridge Team

Valorada con 5 estrellas sobre 5

I recently purchased a BMW 3 Series…

I recently purchased a BMW 3 Series from Partridge BMW and had the pleasure of dealing with Abbie Goodchild throughout the process. Her professionalism, knowledge, and friendly approach made the experience smooth and enjoyable from start to finish. Abbie kept me well-informed, answered all my questions, and ensured everything was handled efficiently. I couldn’t be happier with the service and would highly recommend Abbie and the team at Partridge BMW to anyone looking for a premium car-buying experience.

9 de octubre de 2025
Opinión espontánea
Logotipo de Partridge BMW

Respuesta de Partridge BMW

Hi Steve,
Thank you for leaving such a positive review following your recent BMW purchase. We know Abbie will be delighted with your comments.
If you require any further assistance please make contact and in the meantime we wish you many happy motoring miles.
Best wishes The Partridge Team

Valorada con 5 estrellas sobre 5

Marius and Zdenek are life-savers

Marius and Zdenek are life-savers. Working at Select Car Leasing, nothing is too much trouble for these two heroes when it comes to supporting our marketing activity with high-end BMW demonstrators. No other providers come close.

Fast, efficient communicators, often going above and beyond to accommodate our sometimes changing requests, I can't speak highly enough about how easy they make our lives. A recent change in venue and date of a filming event was no problem for them and they sorted the issues and car provisions instantly. They have done this time and time again.

Give them both a raise!!

7 de octubre de 2025
Opinión espontánea
Logotipo de Partridge BMW

Respuesta de Partridge BMW

Thank you for the amazing feedback! We’re delighted to hear Marius and Zdenek consistently deliver exceptional support and flexibility - they’ll be thrilled to read this.
Best wishes The Partridge Team

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service! Thank you Zdenek

3 de octubre de 2025
Opinión espontánea
Logotipo de Partridge BMW

Respuesta de Partridge BMW

Hi Nick
Thank you for the review, we know Zdenek will be delighted.
Best wishes The Partridge Team

Valorada con 5 estrellas sobre 5

Fantastic delivery experience from…

Fantastic delivery experience from Stephanie & Izabela in the deliveries team! Thank you so much for your help with my new BMW! 5 Stars

24 de septiembre de 2025
Opinión espontánea
Logotipo de Partridge BMW

Respuesta de Partridge BMW

Hi Andy
Thank you for the great review of your recent Partridge experience, which is very much appreciated and we know that Stephanie and Izabela will be delighted.
Best wishes The Partridge Team

Valorada con 5 estrellas sobre 5

Fantastic customer service

Alex watts made our experience a seamless and easy one. Every aspect had a very personal touch, he kept us well informed and was very efficient. We couldn’t recommend more highly.

24 de septiembre de 2025
Opinión espontánea
Logotipo de Partridge BMW

Respuesta de Partridge BMW

Hi Henrietta
Thank you for the recommendation and glowing comments in connection with your recent Partridge experience, which are very much appreciated.
We will certainly pass on your feedback to Alex, who we know will be delighted to receive such praise.
Best wishes The Partridge Team

Valorada con 5 estrellas sobre 5

I had a fantastic experience with Mitchell

I had a fantastic experience working with Mitchell during my car purchase. From beginning to end, he was attentive, knowledgeable, and professional. Mitchell made sure to address all of my questions, walked me through the process step by step, and never made me feel rushed or pressured. He really listened to what I wanted and helped me find the perfect vehicle within my budget.

What impressed me most was his approachable demeanor and dedication to making everything simple and stress-free. Car buying can sometimes feel overwhelming, but Mitchell’s patience and honesty made it an enjoyable experience.

If you’re looking for a salesperson who truly cares and goes the extra mile, Mitchell is the one to see!

7 de agosto de 2025
Opinión espontánea
Logotipo de Partridge BMW

Respuesta de Partridge BMW

Hi Callum
Thank you for the recommendation and glowing review of your recent Partridge experience.
We will certainly pass on your feedback to Mitchell who we know will be delighted to receive such praise.
If you require any further assistance please make contact and in the meantime we wish you many happy motoring miles.
Best wishes The Partridge Team

Valorada con 5 estrellas sobre 5

BMW i8

I completely forgot to leave a review after we bought a BMW i8 from Partridge in February 2025. It does mean I can review their car and service with the benefit of six months of use.

In short, the car has been great and covered 7,000 miles since we've had it. It's exceeded our expectations and has been a great daily driver.

We purchased the car from 400 miles away, hadn't seen it apart from photos and a video and only saw it upon collection. Everything was as described and it was a great drive home.

Alex Watts handled the sale from initial enquiry through to close. He was a pleasure to deal with, answered all questions with straight answers and volunteered information.

We'd have no hesitation in purchasing another car from Alex and Partridge even if it meant another 800 mile round-trip.

7 de febrero de 2025
Opinión espontánea
Logotipo de Partridge BMW

Respuesta de Partridge BMW

Hi Graeme
Thank you for the comprehensive review of your i8, we are delighted to learn you enjoyed the purchasing experience and are really pleased with the car.
We know that Alex will be very happy to receive your comments and we wish you further happy motoring miles in your car.
Best wishes The Partridge Team

Valorada con 5 estrellas sobre 5

I had such a smooth and positive experience

I had such a smooth and positive experience thanks to Zdenek at BMW. He really went above and beyond to make sure my leasing application was handled quickly and efficiently. Zdenek personally contacted them for me, which sped up the process massively.

He explained everything clearly so I always knew what was happening, kept me updated on the progress, and made sure I had a clear picture of what my new car would look like before it arrived. He also arranged for Lucy to support me with the delivery, and together they made sure everything was organised perfectly.

Every question I had was answered, nothing ever felt like too much trouble, and because I was able to get in touch with Zdenek directly, the whole process was completed on time without any stress.

Honestly, I couldn’t have asked for better service both professional and personal. Huge thanks to Zdenek and Lucy for making the whole journey of getting my BMW so seamless!

14 de agosto de 2025
Opinión espontánea
Logotipo de Partridge BMW

Respuesta de Partridge BMW

Hi Sharon
Thank you for the wonderful review of your recent Partridge experience.
We are delighted to learn that both Zdenek and Lucy left you feeling looked after and without stress, we know they will be very pleased with your feedback and we wish you many happy motoring miles in your new car.
Best wishes The Partridge Team

Valorada con 5 estrellas sobre 5

Smile on my face....

The whole experience has been fantastic from start to finish - the Corporate Deliveries Team have been really helpful and the car itself; 2025 Mini Copper SE is awesome - I have a smile on my face every time I get behind the wheel.
Thanks Partridge BMW

15 de agosto de 2025
Opinión espontánea
Logotipo de Partridge BMW

Respuesta de Partridge BMW

Hi Andy
Thank you for taking the time to leave a great review of your recent Partridge experience, we know the Team will be delighted and we wish you many happy motoring miles.
Best wishes The Partridge Team

Valorada con 5 estrellas sobre 5

Amazing service from Marius and Zdenek…

Amazing service from Marius and Zdenek as always! Thank you Gents

20 de agosto de 2025
Opinión espontánea
Logotipo de Partridge BMW

Respuesta de Partridge BMW

Hi Ashley
Many thanks for the great comments of your recent Partridge experience, we will certainly pass on your feedback to Marius and Zdenek, who we know will be delighted.
Best wishes The Partridge Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más