Performance Direct Opiniones 17.098

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This company is outstanding and l would recommend anyone to give them a call or online before you renew with your existing insurer. I could not believe how reasonable my quote was, being an oap with... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Renewal price was similar to other quotes, renewing process was easy, haven’t had to make a claim yet so can’t comment on that side of it. The only negative was the ‘broker fee’, I don’t really know w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Received renewal notice for my caravan insurance and surprisingly it was a lower cost than last year for the same cover. It was easy to navigate the Web site and renew my insurance which was followed... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been with Performance Direct for years and am always happy i don’t phone any other companies the people who i deal with are always very helpful am just about 68 and they just get it when i have... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de seguros

Acerca de Performance Direct

Escrito por la empresa

Established in 1995, Performance Direct are a family run financial services organisation, set up to give clients access to our wealth of commercial insurance expertise.

Over the years, Performance Direct has never lost its enthusiast approach to insurance and the ability to combine the best service and policies available with all-important value for money. With an on-line quote engine, helpful and knowledgeable staff, thousands of new customers are now choosing Performance Direct and Performance Direct for Business every year.

Here at Performance Direct, we also pride ourselves on being able to offer the more unusual, specialist insurance requirements, from performance or prestige cars, imports, classic or modified, to even motorcycles.

If you'd like to know more about any of our products/services, give us a call, we're happy to help.

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

17 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 4 estrellas sobre 5

Slight difficulty in following the…

Slight difficulty in following the route through the payment part.Not as easy as using PayPal

14 de abril de 2026
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Respuesta de Performance Direct

Hi,

We appreciate your feedback and the time you took to share your experience. We'll review the payment process to see how we can make it more user-friendly.

Kind Regards,
Emily
Performance Direct

Valorada con 5 estrellas sobre 5

Excellent Price

13 de abril de 2026
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Respuesta de Performance Direct

Hi,

Thank you for taking the time to share this review with us. We are so pleased to know you are happy with the competitive premiums we have offered.

Kind Regards,
Emily
Performance Direct

Valorada con 5 estrellas sobre 5

Ease of system

Ease of system, very good company to deal with

11 de abril de 2026
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Respuesta de Performance Direct

Hi,

We're happy to hear that you find our system easy to use and that your experience with us has been very positive. Thank you for your feedback.

Kind Regards,
Emily
Performance Direct

Valorada con 5 estrellas sobre 5

This company is outsanding.

This company is outstanding and l would recommend anyone to give them a call or online before you renew with your existing insurer. I could not believe how reasonable my quote was, being an oap with a high performance car l truly expected a much higher price.
I have recommended many people who will be contacting them when their renewals are due. They won't be disappointed! The big plus is they are so pleasant and unbelievably nice and helpful. Do yourself a huge favour I promise you your savings will be immense. One very happy loyal customer who will not be looking elsewhere. Very best wishes to a great team! Thank you. Wendy.

7 de abril de 2026
Opinión espontánea
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Respuesta de Performance Direct

Hi,

We're happy to hear that you had such a positive experience and found our quote reasonable. It's great to know you appreciated our team's helpfulness, and we appreciate your recommendations! Thank you for your loyalty and best wishes.

Kind Regards,
Emily
Performance Direct

Valorada con 5 estrellas sobre 5

Good communication

Good communication; reasonable premium based on other companies.

10 de abril de 2026
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Respuesta de Performance Direct

Hi,

We're happy to hear that you had a positive experience with our communication and found our premium reasonable. Thank you for your feedback!

Kind Regards,
Emily
Performance Direct

Valorada con 4 estrellas sobre 5

Renewal price was similar to other…

Renewal price was similar to other quotes, renewing process was easy, haven’t had to make a claim yet so can’t comment on that side of it. The only negative was the ‘broker fee’, I don’t really know why you have to pay it?

13 de abril de 2026
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Respuesta de Performance Direct

Hi,

We appreciate you sharing your experience. We're happy the renewal process was easy and the price was competitive. We acknowledge your concern regarding the broker fee, we charge this to cover the costs of setting up policies. Thanks for your feedback.

Kind Regards,
Emily
Performance Direct

Valorada con 5 estrellas sobre 5

Always a great service.

13 de abril de 2026
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Respuesta de Performance Direct

Hi,

We appreciate you taking the time to share your positive experience; we are so glad you enjoyed our service.

Kind Regards,
Emily
Performance Direct

Valorada con 5 estrellas sobre 5
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Respuesta de Performance Direct

Hi,

We're happy our online application was easy for you. Thank you for your positive feedback; we appreciate it very much.

Kind Regards,
Emily
Performance Direct

Valorada con 5 estrellas sobre 5

as always very easy to do on the web…

as always very easy to do on the web site and great price thanks gethin

10 de abril de 2026
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Respuesta de Performance Direct

Hi,

We appreciate you taking the time to leave us such a wonderful review. We're so glad it was easy to use our website and that you were happy with the price.

Kind Regards,
Emily
Performance Direct

Valorada con 1 estrellas sobre 5

Terrible experience

Terrible experience. Arranged motorcycle cover over the web . Found out no claims bonus can’t be used if it has any break in it . Contact is a robot or an awfully long wait . Eventually got to speak to a human . Quote without no claims bonus was massively high so cancelled after 3 days . Charged £55 broker fee plus time insured . Never again !!!

Added 23-April 26 after standard response .
Why would I wish to give details you have my record of trying to get insurance through you . The next insurance company happily accepted my no claims proof from performance direct . And I was very happy to talk to a real human and get through straight away . Whoever rejected my no claims bonus proof should be sacked for losing you business. There’s always a reason why things are cheaper . Yes a robot response . Never again !!

14 de abril de 2026
Opinión espontánea
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Respuesta de Performance Direct

Hi,

We are sorry to hear of your negative experience with us. We requested your details so that we could look into the concerns raised in your review, but they were not provided. Should you wish to discuss this further please contact us back via our website and we will be happy to assist.

Kind regards,
Molly
Performance Direct

Valorada con 3 estrellas sobre 5

Beware, check if its Classic Car insurance with limitations

Found this firm as a result of a gocompare search for car insurance, they came out as by a couple of pounds as the best price. I went ahead and purchased the insurance, only to realise the next day it was what they call Classic car insurance, which wasn't made clear at any stage either by go compare or on the firm's website when i clicked through to pay.
The significant part of this is that the insured is not insured to drive any other vehicles, as is normal on most other insurances we have ever had, the insured could usually drive a car not hired to them etc with third party cover, that is not the case with the policy from Performance Direct their classic insurance only covered driving another car if it was a hire car provided by them as a result of an accident claim they were dealing with.
Just a point to bear in mind, and another thing we are still a couple of weeks of the insurance date actually commencing, so normally in a cooling off period, able to cancel without penalty, but this firm Performance Direct are different again, to cancel with them, even in the normal pre inception cooling off period costs £55. The limitation on driving other cars may not bother you but just mentioning in case it does as it was not what I normally expected, also re the cooling off period.
Update thank you. Does the fact it's (unexpectedly and not asked for ) a Classic car policy have an effect on the No Claims Bonus

17 de abril de 2026
Opinión espontánea
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Respuesta de Performance Direct

Hi,

We appreciate you bringing this to our attention. We're sorry to hear about the confusion regarding the classic car insurance policy and the cancellation fee. We'll review how this policy is presented to ensure clarity. Your feedback is valuable as we aim to improve our services.

Kind regards,
Molly
Performance Direct

Valorada con 5 estrellas sobre 5

They offered the best value

They offered the best value, however you never know how good an insurance firm is until you need to claim!
So far, so good

1 de abril de 2026
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Respuesta de Performance Direct

Hi,

We appreciate your feedback and are so glad to hear that you see the value we offer. We aim to provide a smooth claims experience and are here to support you.

Kind Regards,
Emily
Performance Direct

Valorada con 5 estrellas sobre 5

Received renewal notice for my caravan…

Received renewal notice for my caravan insurance and surprisingly it was a lower cost than last year for the same cover. It was easy to navigate the Web site and renew my insurance which was followed up by good communication confirming my renewal. I've not had reason to put in a claim so cannot say how well they would deal with it.

12 de abril de 2026
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Respuesta de Performance Direct

Hi,

We're happy to hear that your renewal was lower than expected and that our website was easy to use. We appreciate you mentioning the clear communication regarding your renewal confirmation. Thank you for your feedback.

Kind Regards,
Emily
Performance Direct

Valorada con 5 estrellas sobre 5

good price

good price
easy communication

31 de marzo de 2026
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Respuesta de Performance Direct

Hi,

We're happy to hear that you found our prices reasonable and communication easy. Thank you for your positive feedback!

Kind Regards,
Emily
Performance Direct

Valorada con 5 estrellas sobre 5

Price service

Price service

7 de abril de 2026
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Respuesta de Performance Direct

Hi,

Thank you for taking the time to share this review with us. We are so pleased to know you are happy with the service and competitive premiums we have offered.

Kind Regards,
Emily
Performance Direct

Valorada con 5 estrellas sobre 5

Price staff

10 de abril de 2026
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Respuesta de Performance Direct

Hi,

Thank you for taking the time to leave us a 5-star review; we appreciate it.

Kind Regards,
Chloe
Performance Direct.

Valorada con 5 estrellas sobre 5

they gave all the details to me and I…

they gave all the details to me and I was satisfied with the data given

10 de abril de 2026
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Respuesta de Performance Direct

Hi,

We're happy to hear that you were satisfied with the thorough information provided to you. We appreciate you taking the time to share your positive experience!

Kind Regards,
Chloe
Performance Direct.

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