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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Customer Sevice, Wendy, treated me respectfully and was responsive and followed up. If Wendy worked for me, I would be sure she knew she was appreciated. I could have ordered my purchases dire... Ver más

Valorada con 5 estrellas sobre 5

We’ve loved working with Premium Home Source for our entire kitchen package. Vanessa in Customer Service is a valuable asset to Premium Home Source. We experienced a Warranty issue with a Forno refrig... Ver más

Valorada con 5 estrellas sobre 5

Love PHS so much! They offered us not only the very best price + turnaround time for our delivery BUT they also had all of the items we wanted available for purchase on their website, unlike many oth... Ver más

Valorada con 5 estrellas sobre 5

Absolutely love our kitchen appliances, we bought the range, range hood, wine cooler, microwave, dish washer and fridge and our kitchen looks amazing. The appliances work really well. And when I’ve ha... Ver más

Información sobre la empresa

  1. Tienda de artículos para el hogar

Escrito por la empresa

Your one-stop online store for everything you need to build your dream home. We work with the top kitchen and home brands in the industry to serve your dreams for your home.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

398 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(398)

123 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

When I started a chat

When I started a chat, Wendy was helpful and made suggestions, we had to rethink our plans so Wendy called me the next day to walk through the process and help with our options, Wendy helped with the order to verify we had everything we needed and stayed on the phone through the whole process, excellent customer service, I would recommend this company to everyone looking for mini split solutions.

12 de junio de 2026
Valorada con 5 estrellas sobre 5

Excellent customer service !

Excellent customer service !! We ordered the Senville Aura 36k and so far we love them!! Fast shipping !! Would definitely order from Premium Home Source again in the future !!!

9 de junio de 2026
Valorada con 5 estrellas sobre 5

I truly had a great experience when I…

I truly had a great experience when I placed (2) orders, Carlee guided me through the process and educated me on the items I purchased.
She is truly someone that any company would be lucky to have…kudos to Carlee…you made my life easier…

11 de junio de 2026
Valorada con 5 estrellas sobre 5

Excellent customer service

The customer service representative listen to my issue, addressed in a timely manner, and even called back to make sure that all the necessary adjustments were appropriate.

11 de junio de 2026
Valorada con 5 estrellas sobre 5

Prompt Service

Fast, friendly service!!! I had an issue with my dishwasher. Anna got in contact with the manufacturer and the issue was quickly resolved. AWESOME SERVICE!!!

10 de junio de 2026
Valorada con 5 estrellas sobre 5

Wendy has been above and beyond…

Wendy has been above and beyond professional and kind. She handles our order and responded immediately once she had answers for us. I appreciate the attention to detail and the customer service experience with Wendy.

10 de junio de 2026
Valorada con 5 estrellas sobre 5

This company is outstanding

This company is outstanding. From the initial ordering when they realized I ordered one of the wrong pieces so they corrected my order all the way to delivery driver who was fantastic in getting our order to our location. The customer service representative also answered all my emails and all my expectations were met. Great job by all. I will be ordering from this company again.

10 de junio de 2026
Valorada con 5 estrellas sobre 5

It's nice to receive true customer service from a great company

The customer service I received from the very beginning was outstanding. I had a difficult time with a refund, and Wendy helped me through it every step of the way, giving outstanding customer service that would make a person want to return to the company for a purchase again. This age of computerized everything and AI, it's nice to talk to someone who is personable and shows true concern for the customer. Good job Wendy😊

8 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wendy was wonderful to work with

Wendy was wonderful to work with. She was consistent and thorough in her outreach. I initially was frustrated because the first fridge I order (which was in stock at the time of order) I found out 1.5 weeks later when I called that it was out of stock. Wendy reached out and made the reorder of the replacement fridge easy and seamless. Frankly, had it not been for her I would have cancelled my order and asked for a full refund
Thank you Wendy for all that you do and for your attention to detail.

2 de junio de 2026
Valorada con 5 estrellas sobre 5

Gas range purchase

We bought a beautiful gas range from premium home source, and their customer service has been nothing but great. They are very responsive and helpful. I highly recommend them!

20 de mayo de 2026
Valorada con 5 estrellas sobre 5

It's s scary ordering online or phone…

This is written by his wife Delila Mullens:

It's s scary ordering online or phone with a company you have no knowledge of and spending thousands of dollars. But I looked at reviews read almost all of them and they were good reviews. I called the company and spoke with Hazel, we laughed and she made everything comfortable for me. I am designing a whole house remodeled and it's alot. I bounced ideas with her and chose the best product for me.
Then I had a lady call me about shipped named Carlee, wow she handled everything with no stress to me. We did run into an issue with shipping in my state but Carlee jumped right in and handled that issue in a polite and professional attitude once again no stress to me she set up everything.
The representative of this company goes beyond making a purchase simple as possible.

I will recommend this company to my friends and family
The appliances were beyond what I expected high quality beautifully made. They are gorgeous, I'm in love.

3 de junio de 2026
Valorada con 5 estrellas sobre 5

Great team

Great team, great selection. Plus the ease of ordering and the quality of the product, high end and reasonable in price. Overall great value for my clients.

20 de mayo de 2026
Valorada con 5 estrellas sobre 5

Three cheers for Alex!

Alex was a tremendous help while I was ordering new appliances for my son’s new condo. I had a very specific look in mind, and unfortunately, the appliance suite I ordered did not include the over-the-range microwave I needed. I selected one from another brand, and Alex called me right away to let me know it would not match the rest of the suite and that I might want to reconsider.

I am so glad he caught it. The kitchen is open to the main living space, so the mismatch would have been visible from every corner of the main floor. On top of that, he ended up saving me some money too, which of course I loved!

Three cheers for Alex. Thank you for saving the day!

26 de mayo de 2026
Valorada con 5 estrellas sobre 5

Premium Home source was great in every…

Premium Home source was great in every way. I ordered the Forno “twins” we had to remodel the kitchen before unpacking the fridge. We didn’t get around to opening for 2 months and there was a small dent. I sent photos and explanation and they sent me a new door right away. It looks awesome and we love it! Highly recommend Premium Home Source.

22 de mayo de 2026

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