Really impressed with Prima Leisure! They have a great range of caravan parts, even for older models like my Bailey Ranger. Mitch was super helpful and responded really quickly. They don’t norm... Ver más
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Consulta las opiniones de los clientes
Fantastic customer service, phoned first to make sure what i wanted was in stock and was told if i ordered that day it would be with me the next day, sure enough i ordered online on the 17th September... Ver más
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The item I needed was in stock and dispatched the sameday. Their service allowed the repair tho be carried out without major delay problems. Great service, and polite attitude means a fabulous exper... Ver más
Prompt delivery, easy to fit, BUT, can anyone tell me why one drawer runner costs about £7 more than the other side. 2 identical drawer runners 🏃♂️ but 2 different prices, I mean you would not... Ver más
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Información sobre la empresa
Escrito por la empresa
Founded in 2016 to deliver exceptional service and delivery of parts and accessories for caravans and motorhomes, PRIMA Leisure provides a comprehensive aftercare service for Bailey customers and retailer network.
Información de contacto
Bristol, Reino Unido
- 0344 326 4000
- info@primaleisure.com
- primaleisure.com
4,3
Excelente
8 mil opiniones
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Respuesta de PRIMA Leisure
Hi Peter,
We appreciate your positive feedback! We are so pleased you were happy with our efficient service and fast delivery.
Kindest regards
PRIMA Leisure Customer Service Team
Quick efficient service delivery the…
Quick efficient service delivery the correct item required. Very pleased.
26 de agosto de 2026
Respuesta de PRIMA Leisure
Hi Mark,
We're so pleased to hear that you experienced quick and efficient service and that you received the correct item. Thank you for your positive feedback.
Kindest regards
PRIMA Leisure Customer Service Team
Good service.
26 de agosto de 2026
Respuesta de PRIMA Leisure
Hi Janice,
We're pleased to hear that you received goo service. Thank you for your feedback.
Kindest regards
PRIMA Leisure Customer Service Team
Fast service
26 de agosto de 2026
Respuesta de PRIMA Leisure
Hi Jonathan,
Thank you for your feedback. We're pleased to hear that you received fast service from us.
Kindest regards
PRIMA Leisure Customer Service Team
Respuesta de PRIMA Leisure
Hi David,
We're happy to hear that you found our service quick and efficient. Thank you for your feedback.
Kindest regards
PRIMA Leisure Customer Service Team
A high quality product.
Very pleased with my purchase of a carpet set for my Bailey Barcelona caravan.
The carpets arrived well packaged and within a short space of time.
26 de agosto de 2026
Respuesta de PRIMA Leisure
Hi Alick,
We're so pleased to hear you're happy with your carpet set for your caravan! It's great to know they arrived well-packaged and quickly.
Kindest regards
PRIMA Leisure Customer Service Team
Good Quality products, delivered promptly
Good quality products, delivered promptly, well packed, competitively priced.
Especially pleased with the low voltage electric kettle. lovely neutral blue grey colour
25 de agosto de 2026
Respuesta de PRIMA Leisure
Hi Sally,
We are so pleased to hear you are happy with the quality of our products and the prompt delivery. We're especially glad you love the low voltage electric kettle. Thank you for your wonderful feedback.
Kindest regards
PRIMA Leisure Customer Service Team
Respuesta de PRIMA Leisure
Hi Barry,
We appreciate your feedback and are glad to hear that the bolts were okay. We value your input.
Kindest regards
PRIMA Leisure Customer Service Team
Excellent service
Recently bought a Kartt jockey wheel & caravan wash from PRIMA leisure. The service was excellent, dispatched the next day and delivered to Northern Ireland 2 days later. Will use PRIMA leisure in future.
18 de agosto de 2026
Respuesta de PRIMA Leisure
Hi Stephen,
We are so pleased to hear that you had such a positive experience with your recent purchase from us! It's wonderful to know that our dispatch and delivery service met your expectations, especially for Northern Ireland. We truly appreciate your kind words and look forward to serving you again in the future.
Kindest regards
PRIMA Leisure Customer Service Team
I am having to write a further review
I am having to write a further review. After giving a bad one because we had received an item, advertised for our specific caravan, which did not fit, and no offer of a refund, to my surprise, an alert from my bank this morning showed the amount had been debited to my account. So thankyou Prima Leisure!
4 de septiembre de 2026
Opinión espontánea
Respuesta de PRIMA Leisure
Hi Sue,
We appreciate you taking the time to provide this updated feedback. We understand your frustration regarding the item not fitting your caravan as advertised and the initial lack of a refund offer. We are glad to hear that the debit has now been processed to your account. We are committed to ensuring our products meet expectations and we are reviewing our processes to prevent similar situations in the future.
Kindest regards
PRIMA Leisure Customer Service Team
Respuesta de PRIMA Leisure
Hi Douglas,
Thank you for your kind review! We're so pleased to hear that you had a good experience dealing with us. We truly appreciate your positive feedback.
Kindest regards
PRIMA Leisure Customer Service Team
Just what we needed good price and…
Just what we needed good price and great service
25 de agosto de 2026
Respuesta de PRIMA Leisure
Hi Julie,
We're so pleased to hear that you found exactly what you needed at a good price, along with great service. Thank you for your positive feedback!
Kindest regards
PRIMA Leisure Customer Service Team
Easy to order from and despatched…
Easy to order from and despatched quickly, thanks
24 de agosto de 2026
Respuesta de PRIMA Leisure
Hi Sharon,
We're so glad to hear that your ordering experience was easy and that your item was dispatched quickly. We truly appreciate your kind words!
Kindest regards
PRIMA Leisure Customer Service Team
Prima delivered quickly
Ordered from Prima the order was processed and delivered quickly as promised. Thank you
17 de agosto de 2026
Respuesta de PRIMA Leisure
Hi Gary,
We're so pleased to hear that your order was processed and delivered quickly as promised. Thank you for your positive feedback.
Kindest regards
PRIMA Leisure Customer Service Team
Respuesta de PRIMA Leisure
Hi Ken,
We appreciate you sharing your positive experience with us. We're so pleased to hear that ordering was easy, your item was dispatched early, and that it fitted well.
Kindest regards
PRIMA Leisure Customer Service Team
Respuesta de PRIMA Leisure
Hi Mike,
We appreciate your positive feedback! We are so pleased to hear that you were happy with the quick delivery and that the kit was perfect for the job.
Kindest regards
PRIMA Leisure Customer Service Team
Delivery was as per quote
24 de agosto de 2026
Respuesta de PRIMA Leisure
Hi Alan,
We are pleased to hear that our delivery met your expectations. We appreciate your feedback.
Kindest regards
PRIMA Leisure Customer Service Team
Respuesta de PRIMA Leisure
Hi,
We apologise that your parcel was delivered to an incorrect address. We have investigated this delivery issue to help prevent future occurrences.
Kindest regards
PRIMA Leisure Customer Service Team
Item is ok but postage very expensive…
Item is ok but postage very expensive for such a light item
17 de agosto de 2026
Respuesta de PRIMA Leisure
Hi Roderick,
We appreciate your feedback on the postage cost. We are always reviewing our shipping options to offer better value.
Kindest regards
PRIMA Leisure Customer Service Team
speedy response and delivery
speedy response and delivery. Your comprehensive parts stock a real advantage compared with other potential suppliers
24 de agosto de 2026
Respuesta de PRIMA Leisure
Hi John,
We're so pleased to hear about your positive experience with our quick response and delivery. It's wonderful to know that our extensive parts stock was a real advantage for you!
Kindest regards
PRIMA Leisure Customer Service Team
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