Please do not order been waiting weeks item still not been shipped. Have messaged through all platforms, no response. Emails bounce back.
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Consulta las opiniones de los clientes
Love this brush set. The curl really does hold and I struggled for years with hair damage so this was the perfect answer. Kristina on customer service was really helpful my order arrived and courier l... Ver más
La empresa ha respondido
Ordered 7 weeks ago and it hasn’t arrived. We’ve emailed Customer Services, posted on Instagram and Facebook multiple times and we don’t get a reply. I’m assuming the company is in some kind of diffic... Ver más
updated - I realised I needed 6 more barrels so emailed them and the arranged this for me. I seen some bad reviews so I asked re: delivery and it was next day unless medium as this is pre order so... Ver más
Información sobre la empresa
Escrito por la empresa
Pro Blo is the secret to achieving salon perfect hair at home. Curly blow with our detachable round brush set for curls, bounce and volume!
Información de contacto
PRO BLO, CH490AB, LIVERPOOL, Reino Unido
- contactme@problogroup.com
- problogroup.com
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Ordered my CurlME medium set on the…13/10/24
Ordered my CurlME medium set on the 13/10/24& am still waiting!!! £47:98 is not cheap!!! I have not emailed the company & awaiting a reply very bad service.
Really happy with product
Really happy with product - I ordered and said would arrive in 1 week because was pre order and it came in 5 days - really happy with the look I have short fine hair so just 6 brush set is enough for me. Easy to use too
Complete shambles
I don’t know what’s wrong with this company, they have no stock and are taking an age to dispatch my order which clearly does not align to the shipping information. Looking at the other reviews I see this has been going on for years. This company should be shut down, it’s a total sham.
A word of warning to those considering buying from them, I strongly advise against it as they will take your money upfront and not deliver for weeks.
Stop spending so much on advertising and invest in some stock!!
Bad Customer Service
Bad Customer Service - Well NO Customer Service... I Bought this and they never responded. Its been a week and my order still saying Unfulfilled.
Really not happy waited over a month…
Really not happy waited over a month for delivery .. then totally wrong sizes came.. i ordered 2 sets of large 1 set of medium... And i have been sent 3 boxes of small. I have tried twice to send them an email and sent pictures.. no reply. Complete waste of money as i wont even use the small ones 😡
Shocking!
Shocking!
I ordered goods as a present, was advised 2-3 days delivery time. It’s now 10 days and they haven’t even been despatched.
Numerous emails have been sent to them, all get a standard reply along the lines of “your item is being packed and waiting to be collected”.
My advice - don’t trust them with your money. They obviously don’t have either the goods to despatch, or the customer service in place to deal with orders effectively.
AVOID at all costs
Do not use this company!
Made my order on 7th September, no mention of it being a pre-order and delivery 2-3 days
Over a month later, I have been chasing since and receive the same email every time saying its on a pre-order but they now have the stock and will be sent any day!! No tracking sent, I've asked for a refund and ignored and no idea where my item is. I fell like I've been scammed!!!!
Order paid for but never arrived
I ordered from them on 13 September 2024! Payment went out of my account but I still received nothing. I contacted the company several times and every time they told me they were out of stock. When I ordered the product there were no signs that it would be out of stock. I feel I have been scammed as their website said the items would be dispatched within 3-4 days! Where from? Outer space?
Great product
Great product! Does exactly what it says. Really great customer service and kept in contact with delivery. Absolutely love my hair when I use the pro blow and can’t wait too use it on my customers! ☺️☺️
Great product and really quick delivery
Great product and really quick delivery
Order the Pro Blo brush on 17th…
Order the Pro Blo brush on 17th September with no mention that it was a Pre-Order, told dispatch would be within 2-3 working days. I’ve been chasing it up since ordering and always get the same response that they’re waiting for stock and that they are pre-orders. False advertising not mentioning it was a pre-order. Yesterday I requested a refund which was refused. Told it would be dispatched soon but we’ll see! Not impressed.
Excellent customer service and prompt…
Excellent customer service and prompt delivery
No product to sell
I ordered the product and wasn't told till after I paid that it was on a back order so asked for a refund and it was refused even though they clearly do not have stock of the product will be returning as soon as it arrives whenever that will be
Highly recommend
Over the years I have tried so many tools to use at home for that salon look hair! I couldnt recommend the pro blow enough. I have long thick hair and it's really hard to get a curl on my hair that will stay. The barrel brush and clamps stay secure in my hair, once I have blown all my hair I leave them in while I get dressed for about 20-30 mins. The results are always perfect and my blow last a good few days. Definitely money well spent. ⭐️⭐️⭐️⭐️⭐️
My go to for a blow dry
My go to for a blow dry. Years of hair damage from hot irons, I also have tape extensions so try to protect them from excessive heat so the pro blow brushes have been such a good option for me. My hair extensions last me longer and my natural hair is much healthier. I know the concept is to get salon hair which I do but for me the best bit is that they don’t damage hair but still looks good
Love this brush set
Love this brush set. The curl really does hold and I struggled for years with hair damage so this was the perfect answer. Kristina on customer service was really helpful my order arrived and courier left it in post box didn’t knock so I reached out and she provided tracking and delivery photo so I found it. She was really helpful and prompt which was appreciated, my order came fast and I am ordering my daughter some for Christmas lovely company and my hair has never looked better

Respuesta de Pro Blo Group
Such a good product I ordered and it…
Such a good product I ordered and it came fast, I needed to change address and customer service replied right away really happy with the blow dry! Save me lots of money 💘💘💘

Respuesta de Pro Blo Group
If I could give no stars I would !!
If I could give no stars I would !!! It’s a scam . Do not part with your money !
They do not bother to send anything and cancel your order !
Do not buy off this company!

Respuesta de Pro Blo Group
Great product and great customer…
Great product and great customer service- answered quickly and even left me a voice mail to confirm my product on the way!

Respuesta de Pro Blo Group
Waste of money
I ordered this as it’s advertised to give you a bouncy blow dry look. It also states 30 day refund. It arrived and I tried it and it’s cheap material and doesn’t work in my hair. I asked to return but was told they will not accept return as I had opened it. Such a waste of money!! I also contacted customer care and all I was told was here’s some advice on how to use it!

Respuesta de Pro Blo Group
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