Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Please do not order been waiting weeks item still not been shipped. Have messaged through all platforms, no response. Emails bounce back.

Valorada con 4 estrellas sobre 5

Love this brush set. The curl really does hold and I struggled for years with hair damage so this was the perfect answer. Kristina on customer service was really helpful my order arrived and courier l... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Ordered 7 weeks ago and it hasn’t arrived. We’ve emailed Customer Services, posted on Instagram and Facebook multiple times and we don’t get a reply. I’m assuming the company is in some kind of diffic... Ver más

Valorada con 5 estrellas sobre 5

updated - I realised I needed 6 more barrels so emailed them and the arranged this for me. I seen some bad reviews so I asked re: delivery and it was next day unless medium as this is pre order so... Ver más

Información sobre la empresa

  1. Proveedor de productos de belleza

Escrito por la empresa

Pro Blo is the secret to achieving salon perfect hair at home. Curly blow with our detachable round brush set for curls, bounce and volume!


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

270 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Professional Scam Artist – Avoid Pro Blo Group at All Costs

I placed an order on the 14th of January for a Pro Blo Brush set and travel bag (£62.07), and I have yet to receive even a basic shipping confirmation. My attempts to contact the company have been a complete disaster; emails to both their accounts team and their primary contact address contactme@ bounced back immediately. This company has effectively vanished with my money.

I am now forced to wait 15 days just to initiate a chargeback with my bank. Based on this experience, it is clear that this business is either a failed dropshipping model or a total scam. Do not be fooled by their polished TikTok presence—they are not a professional company. They take your money, and you will never hear from them again.

I urge everyone to do their research before buying. The owner, Rebecca McCann, has a history of five dissolved companies. She appears to allegedly operate a recurring cycle of opening entities under similar names—Pro Blo Limited, Pro Blo Group Limited, and Blowout Pro Limited—only to allegedly liquidate them when the scam falls apart and start again. One of the previous "Pro Blo" entities is already in liquidation.

I deeply regret not looking into this business sooner. I am now counting down the days until I can legally reclaim my money through my bank. Do not fall for this deceptive trap like I did.

14 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

All correspondence ignored

They sent the wrong item. All emails and correspondence up to now has been ignored. Requested a refund which has been ignored. Avoid this company
They use TikTok people to promote their products who obviously get the items free and do not care that this is not a good company

2 de enero de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Missing Item, No Customer Service Response

I placed a large order and received everything accept the handle, so I can't use it. It had been so long since I ordered that, fearing maybe I ordered wrong or lost something, I placed a NEW order making sure there would be a handle in this new order. Well, that order never came. I emailed them on June 30th and July 24th for an update, and as of today (November) I still haven't received my order OR a response.

30 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Would give 0

Would give 0
I ordered on the 31st July, saved up for 3 months to buy there £74 set. Its now the 13th August and they still havent SHIPPED my set. Titok have now cancelled the order because they didnt meet the time frame requirements for shipment and delivery. I tried messaging them on tiktok, tiktok tried contact on my behalf and we recieved nothing back. On the other had, influencers on tiktok are still receiving their items on time. absolutely 0 priorities. Will be contacting trading standards and theres something not quite right with this company..... DO BETTER.

13 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered 7 weeks ago and it hasn’t…

Ordered 7 weeks ago and it hasn’t arrived. We’ve emailed Customer Services, posted on Instagram and Facebook multiple times and we don’t get a reply. I’m assuming the company is in some kind of difficult situation because we’re clearly not the only people who haven’t had their products. However, they delete negative comments on socials and reply to the positive reviews or people asking where they can buy the items. Bunch of con artists!

28 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered 28th June

Ordered 28th June. Still no delivery no updates from tracking by EVRi. No response via email complaint. Terrible customer service. Website currently inactive

19 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Company is a SCAM

Company is a SCAM - paid for items weeks ago, no further communication - website has got taken down!

17 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered on 15th June & still haven't…

Ordered on 15th June & still haven't received my order. I sent an email via customer services & haven't had a reply
The tracking says the courier is still waiting for the order. Not happy
Disgusting customer service

15 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT ORDER!!

DO NOT ORDER!!! My order came and half of my items was missing. Apparently I had a replacement order sent which they’ve never sent. Been ignored on all socials inc email. Having to go through the bank.

6 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID.

AVOID.. must be very desperate for money and decide to steal peoples money by not refunding them. THIEFS. I returned item emailed and shared Royal Mail evidence with pics they took to confirm it’s been returned. Had no refund and no replies to my email re the refund. Save yourself the hassle and stress and don’t buy from here. Definitely not letting this go. I’m getting my money back

9 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered these 2 weeks ago and got an…

I ordered these 2 weeks ago and got an email to say the package was returned to their office but would resend.
I still have not got the package and I have left emails, Instagram message to try and communicate where the package is, and have no response.

10 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I so wanted to love these but sadly…

I so wanted to love these but sadly they’re useless.

I’ve had them for about a year now and whenever I’m feeling particularly sadistic and like I want to scalp myself, I pull them out to practice.

I’ve tried all sorts of products, wet hair, damp hair, dry hair, hot hair, cold hair, pre straightened hair but the result is always the same… a big frizzy mess.

They get stuck in my hair and I end up screaming as I pull them out it hurts so much.

The adverts genuinely make it looks so easy but it really isn’t.

10 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love these rollers

I love these rollers! I have hair extensions so it usually takes a while to style but with these I find it takes so much quicker. I don’t find them heavy in my hair at all, and gives me amazing volume.

10 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Item never arrived

Item never arrived, email hasn’t been responded too, managed to get 1 reply on there instagram account and they said I had refused the order on delivery??? I never even got to dispatch email, I work from home and I know 100% this parcel did not arrive, I even checked my cctv which confirms this. I am still without my order or a refund. I will be going through my bank to get the money back. This company is fraudulent please do not use them.

30 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Would not recommend

Ordered a large set for £75 - said it would arrive within a few days. Weeks later my Emails & messages were just ignored. Then after emailing 3x times threatening to cancel the order via the bank I received an email stating it was on a pre order which it said on the website (it did not say this when I purchased them) so waited about a month, and finally it arrived. Great. Or not. These rollers do not sit in the hair properly the clips are useless & they tangle your hair up trying to get them out! Really disappointed & can’t recommend them to others. I’ve watched videos, tried them on my daughters hair but no absolutely useless. Would send back if I could.

29 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ridiculous customer service

Ridiculous customer service, they ignore emails, firstly the item didnt arrive, then it arrived late. I had to return at my expense and now they ignore emails about refunding despite me tracking the return and having delivery photos. Have had to open a resolver complaint

27 de marzo de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más