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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Arnaque au frais admin de 80 euros quand la domiciliation n'est pas passée, sans rappel, même si dans l'heure ou la journée le compte est rechargé. Ils ne se nourrissent que de ca et se cachent bien d... Ver más

Valorada con 1 estrellas sobre 5

An absolute Disgrace.. I have asked on four different occasions to be contacted by my Account Manager…..still waiting…. It seems to be a Company being run by kids… My pricing is 3p more than the... Ver más

Valorada con 1 estrellas sobre 5

Absolutely shocking customer service skills. They are happy to cross and up sell you further products but and when they make mistakes they cannot admit fault and just close your account....... Be warn... Ver más

Valorada con 3 estrellas sobre 5

Beste Ik was al jaren klant bij radius en was altijd tevreden totdat ze op het gegeven moment onnodig teveel incasseerden. Ik geef toe dat ik soms me facturen telaat binnen kreeg toen ze probeerd... Ver más

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1,3

Muy malo

TrustScore: 1.5 sobre 5

181 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 88% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 1 estrellas sobre 5

Atrasei a pagar entretanto paguei tudo…

Atrasei a pagar entretanto paguei tudo de uma vez em conversa telefónica disseram já pode voltar a usar e enganaram-me liguei para eles e ainda me trataram mal telefonicamente. Não aconselho a ninguém esta empresa

22 de agosto de 2025
Opinión espontánea
Logotipo de radiusfuelsolutions.com

Respuesta de radiusfuelsolutions.com

Caro Ocasião, Lamentamos saber da sua experiência. Gostaríamos de ter a oportunidade de investigar a sua dúvida mais detalhadamente, mas não conseguimos localizar a sua conta. Contacte-nos através do e-mail clientes@fcsicard.com ou ligue para a nossa equipa através do número +351 262 830 020. Trabalharemos consigo para resolver qualquer problema o mais rapidamente possível.

Atenciosamente,
Radius

Valorada con 1 estrellas sobre 5

Was een paar uurtjes te laat met een…

Was een paar uurtjes te laat met een betaling, ik betaal via bancontact en neen heel kaart bleef geblokkeerd, mail verzonden zonder enige reactie. Ben overgestapt

6 de octubre de 2025
Opinión espontánea
Logotipo de radiusfuelsolutions.com

Respuesta de radiusfuelsolutions.com

Beste Annelies, Het spijt ons te horen over uw ervaring. We willen uw vraag graag verder onderzoeken, maar we kunnen uw account niet vinden. Neem contact met ons op via info@tankkart.be. We zullen samen met u eventuele problemen zo snel mogelijk oplossen.

Met vriendelijke groet,
Radius

Valorada con 1 estrellas sobre 5

Ils arnaquent les clients

Ils arnaquent les clients, avec des prélèvements bancaires effectuées sans notre consentement, ne présentent aucun contrant, et envoie et des pseudo factures pour des frais irréalistes et surtout non réalisés.

9 de octubre de 2025
Opinión espontánea
Logotipo de radiusfuelsolutions.com

Respuesta de radiusfuelsolutions.com

Cher Laura, nous sommes désolés d'apprendre votre expérience. Nous aimerions approfondir votre question, mais nous ne parvenons pas à localiser votre compte. Veuillez nous contacter à l'adresse serviceclient@cartecarburant.fr ou appeler notre équipe au +33 3 59 82 64 11. Nous travaillerons avec vous pour résoudre tout problème dans les plus brefs délais.

Cordialement,
Radius

Valorada con 1 estrellas sobre 5

Onprofessioneel

Onprofessioneel: elke 14 dagen een factuur van €30, terwijl er niets geleverd werd.
je kan uw account niet stopzetten voor dat je betaald Er was een fout met het rekeningnummer, maar ik heb altijd wél keurig betaald. Doe geen zaken met dit bedrijf.

rondpunt bv

10 de octubre de 2025
Opinión espontánea
Logotipo de radiusfuelsolutions.com

Respuesta de radiusfuelsolutions.com

Beste Philip, Het spijt ons te horen over uw ervaring. We willen uw vraag graag verder onderzoeken, maar we kunnen uw account niet vinden. Neem contact met ons op via info@tankkart.be. We zullen samen met u eventuele problemen zo snel mogelijk oplossen.

Met vriendelijke groet,
Radius

Valorada con 1 estrellas sobre 5

boerebedrog

foute boel! al 3 weken contact met steeds valse beloftes en ongeveer een 500€ teveel aangerekend!Echt boerebedrog!!!!

9 de octubre de 2025
Opinión espontánea
Logotipo de radiusfuelsolutions.com

Respuesta de radiusfuelsolutions.com

Beste Wim, Het spijt ons te horen over uw ervaring. We willen uw vraag graag verder onderzoeken, maar we kunnen uw account niet vinden. Neem contact met ons op via info@tankkart.be. We zullen samen met u eventuele problemen zo snel mogelijk oplossen.

Met vriendelijke groet,
Radius

Valorada con 1 estrellas sobre 5

Not worth one star

Not worth one star
Disgusting and despicable
See my review on UK FUELS TRIPADVISOR.
shocking
Conning
Rip off merchants
Not open and honest
Initial call did not get told £12 charge for each card issued
I only had 2 in case I lost one
If they had been open and honest I would only had one card
Very slyly charged 2x£12 on bottom of invoice. Noticed whilst doing tax return.
Queried it but fell deaf ears.
They can go do one
Will stop recommending to my ADI Colleagues.
WOULD NOT RECOMMEND TO ANYONE
BE WARNED
Just getting bonuses like all sales people only interested in lining their own pockets.
DISGRACEFUL and ABHORRENT
DO NOT USE THESE CONNING MORONS

6 de octubre de 2025
Opinión espontánea
Logotipo de radiusfuelsolutions.com

Respuesta de radiusfuelsolutions.com

Dear Mr Wesley, We are sorry to hear about the experience you have received. We would like the opportunity to investigate your query further however we are unable to locate your account. Please could you contact us at customerservices.ukf@radius.com or call our team at 0344 880 2468. We’ll work with you to resolve any issues as quickly as possible.

Kind Regards,
Radius

Valorada con 1 estrellas sobre 5

Absolute scammers they doubled our…

Absolute scammers they doubled our monthly fee for tracker saying it was a 3 year contract and it was up so it doubled but they never notified us if an increase which by law they have to.
Also when we rang to cancel they said there’s a 3 month rollover so we have to pay 3 more months after cancelling even though we are out of contract they then said there’s is a charge of €45 if we don’t return the tracking device which they will obviously throw in the bin when returned but they are just making it awkward for us.
Avoid avoiding avoid you do not want to get involve with these gangsters

6 de octubre de 2025
Opinión espontánea
Logotipo de radiusfuelsolutions.com

Respuesta de radiusfuelsolutions.com

Dear Sean, We are sorry to hear about the experience you have received. We would like the opportunity to investigate your query further however we are unable to locate your account. Please could you contact us at customerservices.dci@radius.com or call our team at 091 482 934. We’ll work with you to resolve any issues as quickly as possible.

Kind Regards,
Radius

Valorada con 1 estrellas sobre 5

Fizeram Debito direto sem concentimento

Fiz pedido de esclarecimento ao qual pediram os meus dados, mandei um email a dizer que não queria trabalhar com eles e mesmo assim fizeram debito direto da minha conta pessoal quando os dados que dei eram o da empresa. Não assinei nenhum documento. Não respondem aos emails.

4 de octubre de 2025
Opinión espontánea
Logotipo de radiusfuelsolutions.com

Respuesta de radiusfuelsolutions.com

Caro Samuel, Lamentamos saber da sua experiência. Gostaríamos de ter a oportunidade de investigar a sua dúvida mais detalhadamente, mas não conseguimos localizar a sua conta. Contacte-nos através do e-mail clientes@fcsicard.com ou ligue para a nossa equipa através do número +351 262 830 020. Trabalharemos consigo para resolver qualquer problema o mais rapidamente possível.

Atenciosamente,
Radius

Valorada con 1 estrellas sobre 5

I fell for this one!

Worse company for keeping to their promises. They must employ the best sales people in the world, they lure you in with BS, 'we cant be beaten on price'. They claim to be the main share holders of UK fuels, and as such will never be beaten on price. For the last 6 weeks, out other fuel card provider have been quite a bit cheaper, and they dont seem interested at all as to why we are not using their cards. Maybe they look after the big hitters, but they are definitely not interested in our business.

29 de septiembre de 2025
Opinión espontánea
Logotipo de radiusfuelsolutions.com

Respuesta de radiusfuelsolutions.com

Dear Graeme, We are sorry to hear about the experience you have received. We would like the opportunity to investigate your query further however we are unable to locate your account. Please could you contact us at customerservices.ukf@radius.com or call our team at 0344 880 2468. We’ll work with you to resolve any issues as quickly as possible.

Kind Regards,
Radius

Valorada con 1 estrellas sobre 5

Opgepast mensen!!!!!!

Opgepast mensen,
Al 3 jaar tank ik via hun hele mooie afspraken dacht zit wel goed liep mooi automatisch geen omkijken naar tot..
Kreeg een overdreven hoge factuur ik deze bekijken waar het vandaan kwam. Kwam ik erachter dat de prijzen van hun vergeleken de pomp veel hoger zijn. 1,88 liter diesel en 2,33 liter benzine. Ze gebeld waar dit op slaat moet ze op terug komen. 30 min later word ik gebeld ja u heeft nog de oude regeling kan u nu een aanbod doen voor laagste prijs garantie.
Vraag ik oke dus met terugwerkende kracht als dit inderdaad verouderd is wel zo netjes naar je klanten toe die up to date te houden met veranderingen.
Niet mogelijk was een nieuw aanbod.
Heb het even terug bekeken alleen dit jaar al meer dan 1500 euro teveel betaald vergeleken de pomp prijzen en dan zou je korting hebben. Oplichters en vieze profiteurs!!!!

22 de septiembre de 2025
Opinión espontánea
Logotipo de radiusfuelsolutions.com

Respuesta de radiusfuelsolutions.com

Beste Richard, Het spijt ons te horen over uw ervaring. We willen uw vraag graag verder onderzoeken, maar we kunnen uw account niet vinden. Neem contact met ons op via info@tankkart.be. We zullen samen met u eventuele problemen zo snel mogelijk oplossen.

Met vriendelijke groet,
Radius

Valorada con 1 estrellas sobre 5

Scam scam scam

Scam scam scam.
They are so good you take your money, send a man and a dog as qualified electrician who is anything but and then you are on your own.
Customer service, what customer service! Such thing is not existed in their world.

Absolutely scammers and rouge traders.

19 de septiembre de 2025
Opinión espontánea
Logotipo de radiusfuelsolutions.com

Respuesta de radiusfuelsolutions.com

Dear Kaveh, We are sorry to hear about the experience you have received. We would like the opportunity to investigate your query further however we are unable to locate your account. Please could you contact us at customerservices.ukf@radius.com or call our team at 0344 880 2468. We’ll work with you to resolve any issues as quickly as possible.

Kind Regards,
Radius

Valorada con 1 estrellas sobre 5

Truffatori

Continuano a mandarmi fatture nonostante ho interrotto la collaborazione da oltre un mese. Truffatori . In un paese civile sarebbero gia in galera

17 de septiembre de 2025
Opinión espontánea
Logotipo de radiusfuelsolutions.com

Respuesta de radiusfuelsolutions.com

Gentile Giovanni, ci dispiace molto per la tua esperienza. Vorremmo avere l'opportunità di approfondire la tua richiesta, ma non siamo riusciti a trovare il tuo account. Ti preghiamo di contattarci all'indirizzo servizioclienti@cartecarburanti.it o di chiamare il nostro team al numero 039 331 3500. Collaboreremo con te per risolvere eventuali problemi il più rapidamente possibile.

Cordiali saluti,
Radius

Valorada con 1 estrellas sobre 5

been with some years prices not great…

been with some years prices not great but now they have added a 1% charge on litres so i get 4p off ate the pump then they add 1% on what i have so now i get 3p , to top it all i did agree with them and they agreed to drop it to 0.5% well that happened once and for the last 3 weeks its back toy 1%, have rang them ever week to sort and they say its done but ever week its still the same , well thats the last time as gone to some else and i am geting 8p off , so radius stick your cards where the sun dont shine

17 de septiembre de 2025
Opinión espontánea
Logotipo de radiusfuelsolutions.com

Respuesta de radiusfuelsolutions.com

Dear Andrew, We are sorry to hear about the experience you have received. We would like the opportunity to investigate your query further however we are unable to locate your account. Please could you contact us at customerservices.ukf@radius.com or call our team at 0344 880 2468. We’ll work with you to resolve any issues as quickly as possible.

Kind Regards,
Radius

Valorada con 1 estrellas sobre 5

Terrible experience

Terrible experience – hidden charges everywhere
Radius constantly hit me with unsolicited charges. Their service is pathetic, with extremely poor communication, and they even charge you for calling them after begging you to come back. I’ve never encountered a company with so many hidden fees that magically appear. I deeply regret doing business with them and not reading Trustpilot reviews before signing up. Unfortunately, can't go lower than 1 star

17 de septiembre de 2025
Opinión espontánea
Logotipo de radiusfuelsolutions.com

Respuesta de radiusfuelsolutions.com

Dear Graham, We are sorry to hear about the experience you have received. We would like the opportunity to investigate your query further however we are unable to locate your account. Please could you contact us at customerservices.ukf@radius.com or call our team at 0344 880 2468. We’ll work with you to resolve any issues as quickly as possible.

Kind Regards,
Radius

Valorada con 1 estrellas sobre 5

Sono veramente delle persone…

Sono veramente delle persone scorbutiche e cantastorie ! Carta perennemente bloccata per fantomatici addebiti non andati a buon fine nonostante il rid sia agganciato correttamente in modo da così farti pagare la penale di 30/40/60/ o di 80 euro
Carta a costo zero carta che ogni mese costa 2/3 euro potendola utilizzare perché perennemente bloccata da qualche fantomatica scusa che si inventano loro
Una cosa e’ sicura ho già scritto al mio avvocato che se entro questa settimana non mi danno la possibilità di sganciare il rid perché automaticamente non si sgancia o la possibilità di poter usare la carta partirà una bella scrittura o denuncia così vediamo se imparano un po’ di educazione le signorine tanto per bene che rispondono al telefono ! Evitateli in ogni dove colpa mia che sono incappato in. Questo brand di carte carburante ! Squallore e truffa !
Aggiornamento recensione -10 stelle
Ad oggi carta bloccata e mi chiedono 500 euro di deposito cauzionale per poterla riattivare non vi fidate perché sono veramente assurdi ora sono giorni che provo a chiedere la disdetta della carta ma senza riscontro ! Male per chi ci capita con questi qua !

15 de septiembre de 2025
Opinión espontánea
Logotipo de radiusfuelsolutions.com

Respuesta de radiusfuelsolutions.com

Gentile Mirko, ci dispiace molto per la tua esperienza. Vorremmo avere l'opportunità di approfondire la tua richiesta, ma non siamo riusciti a trovare il tuo account. Ti preghiamo di contattarci all'indirizzo servizioclienti@cartecarburanti.it o di chiamare il nostro team al numero 039 331 3500. Collaboreremo con te per risolvere eventuali problemi il più rapidamente possibile.

Cordiali saluti,
Radius

Valorada con 1 estrellas sobre 5

Terrible customer service and dishonest chasing closure

The sales person who created my account was very rude and did not listen to me.
He was dishonest and just interested in pushing the account through.
He registered the account to my personal address which was made crystal clear was not permitted or to go ahead, he hung up the phone and proceeded to finalise in my absence.
Looking through my emails I believe it was Andrew Powell who dealt with it.
He knew he did wrong as he never sent the review link like he said he would.

Update i received a call so you managed to find my account fine.

24 de julio de 2025
Opinión espontánea
Logotipo de radiusfuelsolutions.com

Respuesta de radiusfuelsolutions.com

Dear Aaron, We are sorry to hear about the experience you have received. We would like the opportunity to investigate your query further however we are unable to locate your account. Please could you contact us at customerservices.ukf@radius.com or call our team at 0344 880 2468. We’ll work with you to resolve any issues as quickly as possible.

Kind Regards,
Radius

Valorada con 1 estrellas sobre 5

Such a scam this company 😡 what a shame…

Such a scam this company 😡 what a shame that I didn’t go through the reviews before use this company’s service. It’s for sure this company give you hard time .. never use this company if you needs a stress free, relaxing life. I have made the payment but still chasing for the unsolicited fees/Charges imposed on. I have clearly stated poor service and do not want to use their service but they didn’t care and kept adding their fees on my account. I strongly suggest “”” Do not buy any products from this Company “” this company is a scam. Never recommend and if there is no option to Zero star, would have done it.

30 de agosto de 2025
Opinión espontánea
Logotipo de radiusfuelsolutions.com

Respuesta de radiusfuelsolutions.com

Dear Swathi, We are sorry to hear about the experience you have received. We would like the opportunity to investigate your query further however we are unable to locate your account. Please could you contact us at customerservices.ukf@radius.com or call our team at 0344 880 2468. We’ll work with you to resolve any issues as quickly as possible.

Kind Regards,
UK Fuels

Valorada con 5 estrellas sobre 5

Brad Camilleri had Excellent customer…

Brad Camilleri had Excellent customer service offering the right product, straight talking

4 de septiembre de 2025
Opinión espontánea
Logotipo de radiusfuelsolutions.com

Respuesta de radiusfuelsolutions.com

Dear Customer, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Brad on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.

Kind regards,
UK Fuels

Valorada con 1 estrellas sobre 5

Zij hebben een hopeloze service

Zij hebben een hopeloze service, telefonisch zeggen ze verschillende dingen, sommige kennen er niet van van denk ik, eerst zegt men dat men de pincode kan aanpassen en volgens de website kan het ook. nadien zeggen ze dat het niet kan; Bijgevolg niet kunnen tanken. Ga nooit bij deze organisatie!!

19 de agosto de 2025
Opinión espontánea
Logotipo de radiusfuelsolutions.com

Respuesta de radiusfuelsolutions.com

Beste Het team Van Genechten, Het spijt ons te horen over uw ervaring. We willen uw vraag graag verder onderzoeken, maar we kunnen uw account niet vinden. Neem contact met ons op via info@tankkart.be. We zullen samen met u eventuele problemen zo snel mogelijk oplossen.

Met vriendelijke groet,
Radius

Valorada con 1 estrellas sobre 5

Oplichters

Beste mensen ga hier zeker niet mee in zee ! Grootste oplichtingters dat ik ken ! Ik ga tanken aan de pomp ik moest 82 euro btalen aan de pomp en radius rekent mij 102 euro aan hoe kan dat allemaal zo maar en ja ze mogen het kan je niets aan doen . Mijn rekening moest betaald zijn op 02 08 2025 . Ik heb ze op 02 08 dan ook betaald . Nu haden ze mjjn betaling pas 03 09 en moet hier 80 euro extra voor betalen ! Vuile oplichters

8 de agosto de 2025
Opinión espontánea
Logotipo de radiusfuelsolutions.com

Respuesta de radiusfuelsolutions.com

Beste Glenn, Het spijt ons te horen over uw ervaring. We willen uw vraag graag verder onderzoeken, maar we kunnen uw account niet vinden. Neem contact met ons op via info@tankkart.be. We zullen samen met u eventuele problemen zo snel mogelijk oplossen.

Met vriendelijke groet,
Radius

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