radiusfuelsolutions.com Opiniones 181

Scams, don't try it, charged me double the price of electric charge, from 57p to 155p for slow charger.

When got card a few months ago prices were a couple of pence less than garages now they are at least 6 pence higher than supermarket fuel stations.Dont bother getting one .

Reeds 2,5 maand terug werd een maandelijkse afrekening aangevraagd.
Echter nog steeds 2 wekelijkse aanrekeningen!
Ik ervaar geen klantvriendelijkheid.
Telefonisch contact is nauwelijks haalbaar.
Een logge onderneming.

Shame I can't give 0 stars, I've been lied to and told incorrect information then when questioned why I've been told incorrect information no one wants to reply but you still want to take the money without anyone confused what is the right price as i have emails stating 3 different amounts from different people and invoice. I'm now taking this legal and to trading standards as i will not pay something I've been told faulsey about. I have a paper trail of it all and I'm guessing niamh conlon knows she messed up my telling me incorrect information as she doesn't seem to reply anymore when questioned why she did this. I have all the evidence to all of this. My bank have blocked all future payments now as they have seen the emails and agreed something isn't right. Niamh said the company's been running 35years well you would think their customer service would be better then unfortunately it's not and you would hope a business running that long would know information well enough to not have multiple staff tell someone difficult things. I would avoid them at all cost unless you want to be lied to.

UK Fuels Ltd is a scam company that is misusing its legal department against ordinary people. They hide their VAT deduction policy, and there is practically no difference between their rates and normal pump rates only around 2p, which they don’t tell customers at the start. Their helpline service is extremely poor, and they keep adding interest while ignoring customer emails. The UK government should take action against them because individual UK citizens cannot fight back alone when these companies misuse their legal departments in this way. Very bad experience with them.

Absolutely rubbish customer service and communication. All they care is about is getting their money from the customers, they’re not willing to listen and support the customer. Never in my life I have experienced such an awful, terrible experience.

Zitten al 8 maanden te vechten.
Rekening worden gewoon afgehouden zonder dat er ook maar 1 systeem werkte al 8 maanden bezig.

En dan vinden ze het gek dat je andere rekening niet betaald worden. Zoveel onkosten gemaakt en nog doe niks het.

Ben verstandig en ga na andere altijd beter want slechter kan het niet .

Ps sommige medewerken willen echt wel mee denken maar directie moet zich echt kapot schamen

N'allez jamais souscrire chez eux ! J'ai 2 jours de retard de paiement, 30€ de facture, carte bloquées et 89€ de frais administratifs. Des escrocs

Awful customer service and the fuel card isn’t worth it. They say that diesel is 112pl but actually when you fill up it’s like £5 cheaper than usual after VAT is added. Also was tricked by one of their staff members - Jake Stewart - as when I signed up I was told by him that I would receive £25 Amazon voucher for each friend I refer. Jake disappeared on me for months despite several emails and phone calls and when I raised a formal complaint they have taken over a month and still not managed to resolve it. Biggest scam don’t bother.

Ils imputent des frais de rappel ('administratifs') abusifs allant de €20 à €60, sans que la moindre communication soit envoyé (lettre, email ou autre) et avec des explications tout à fait contradictoire de la part de l'équipe commerciale.

The biggest fuel card scam there is. Constantly adding hidden fees, saying they've been removed and refunded and won't be charged again only to have them charged again. How anyone can work for this company is beyond me. I will be going to trading standards, they literally charged us £60 for a missed direct debit despite the fact it was paid 4 minutes after the email saying that it had not been paid which is well before the due date.

À fuire de toute urgence. Beaucoup de frais cachés et de fausses gratuité. Ils prétendent que la carte à 3 euros par mois est à 1 euros en promo mais finalement sur la facture c'est 3 euros.

Mais ce n'est pas le plus grave. Pour une domiciliation manquée ils vous facturent 80 euros. Oui, QUATRE VINGT EUROS !!!!!!!!

ET CE MÊME SI VOUS PAYEZ VOTRE FACTURE UNE HEURE APRES LE PASSAGE DE LA DOMICILIATION.

SI ELLE EST PRÉSENTÉE À LA BANQUE À 10H ET QUE VOUS N'AVEZ PAS LE SOLDE SUR VOTRE COMPTE ET VOUS TRANSFÉRER DEPUIS UN AUTRE COMPTE ET PAYEZ À 10H15 ILS VOUS FACTURENT QUAND MÊME 80 EUROS.

LEUR BUSINESS N'EST PAS LA CARTE ESSENCE MAIS LES FRAIS.

IL EXISTE DES SOCIÉTÉS AVEC DES CARTES GRATUITES OUI QUI ONT DES FRAIS DE 7 EUROS POUR UN RETARD.

RADIUS EST UNE ARNAQUE.

Completely avoid this company as soon as sign up they sneak up prices and end up being more than the actual garage and complained numerous times they don't do their jobs at all Completely avoid unless you want to pay more than what the alot of garages are offering

For the Dutch-branche: I had provided a new bankaccount number for the direct debit. This could only be done by telephone (not via the portal). This was done properly. Then I did not receive a new form to sign. In the meantime I received threatening emails to pay an invoice before 15:00 or it would be disconnected. This was also done immediately every time they asked for it. I had to provide my account number 3 times. The result is that today I received a fine of EUR 30 because they could not collect. (because they do not have their administration in order). The cancellation during my probationary period has gone out. So they do not respond and do not process. Poor administration.

Update: I got two times an extra fine of EUR 80. So I had to pay in total EUR 190 becasue their administration is bad.
I managed to get EUR 110 back for now. They promised me in a retention phonecall. But never I would go back. This attitude is not a business-partner.
Trying to get the other EUR 80 also back.

So this is just a scam. They promise you a reduction on the pump price "depending on the provider", but not a single reduction has been given. If you don't use the card, they charge you 5 EUR per month as an "inactive user".

terrible company, sneak the prices up, several of my work colleagues are also using radius fuel cards, and im consistently 12p to 15p per litre MORE than my colleagues even though I've the highest use by volume yet being charged way more!!!
have tried to communicate with customer (non)services to no avail, no calls back, no reply to emails etc - I've been getting ripped off for several months, and had enough, cards cut up and in the bin. My advice is to avoid this company at all costs, they also pass your data and contact details to one of their many "sister companies" then you get bombarded weekly trying to sell you trackers and other junk!! Avoid avoid avoid

Harcèlement, intimidation et j’en passe pour des factures déjà payee preuves envoyées ect
J’ai du déposer une plainte à la police

As others are saying, there is no saving on the fuel price like advertised when signing up. Also, no warning of “charges” when an invoice was a few hours late being paid, but was paid within their time limit. I have contacted customer service and had no response. I am now cancelling as they are unregulated and of no benefit.
I have also contacted Bluelight, who are advertising these people, and informed trading standards.

🚩 We’ve been using Radius for a few years. Ok to begin with, then they start adding stealth fees.
Last week our fuel price went to over £121.00 per litre of diesel , yet my friend on another account priced at £110.00 per litre of diesel ⛽️
Tried customer services, 2 tickets raised , but no reply.
So I’ve cancelled our account.

A hopeless company who i would give the qualification off a old fashion loan shark charging 80 euro over a missed payment off 90 is insane and when you call they act if they are the victim they have so much extra work off it .....Radius Velocity no thanks my cards are cut in half.