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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My daughter bought me a jar of Arran Hot Beetroot Chutney when she was in Arran and I LOVE it. I couldn't find it anywhere locally so ordered 6 jars from Real Foods. Despached quickly, very well packe... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I don't have a good health food store near me so I always order from Real Foods. Their own brand nuts, seeds, flours etc. are great quality and reasonably priced, and they've a good range of organic p... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Tracking didn't work (bounced between Parcelforce & Royal Mail). No advance notification. Delivery was dumped on the front doorstep while we were away. Left out overnight in paper/cardboard packaging... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have found that Real Foods stocks a number of organic foods that I cannot find elsewhere because some outlets keep on changing what they stock. When I order my purchases are sent to me very quic... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de fitness y nutrición
  2. también en la categoría
  3. Farmacia
  4. Servicio de pedidos de comida online
  5. Supermercado

Información proporcionada por diversas fuentes externas

For 50 years Real Foods has been at the forefront of natural food retailing and is the largest Scottish retailer of vegetarian, Fairtrade, organic, gluten-free, vegan, wheat-free and special diet food.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,4

Todas las opiniones

(4835)

83 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Lovely Porridge

Another order for 25 kg bag of organic jumbo oats. Easy to order, arrived in a few days, well packaged and makes lovely porridge. It takes me several months to eat the whole bag, and it tastes just as good at the end of the bag.

3 de noviembre de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you for taking the time to leave this review for us. We appreciate this greatly. We are glad to hear you are happy with the products and service we provide.

Valorada con 5 estrellas sobre 5

Fantastic range, fantastic service

Fantastic range of wholefood and natural household products. We use them regularly for deliveries as we live in a remote place with limited access to these things. It's always well packaged, using cardboard that we can then compost.

29 de octubre de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you for leaving a review, we really appreciate you taking the time to do this.

Valorada con 5 estrellas sobre 5

Great service

Ordering process was very easy and delivery on time. Will definitely order again.

28 de octubre de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you!

Valorada con 5 estrellas sobre 5

Excellent service and range of foods etc.

Have been using Realfoods for a few years now. I love the range of items, particularly the organics, the ease of ordering and the quick delivery. I'm particularly keen on the compostable packing they use for many items they sell. Everything is always well packed too. Great independent company to support. Thanks very much.

19 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to order via website

Easy to order via website. Good updates and info as to when shipping and delivery take place. Excellent product.

23 de octubre de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you for taking the time to leave a review with us and for the kind words!

Valorada con 5 estrellas sobre 5

Good first experience

First time I've used Real Foods company, a friend recommended the pomegranate juice for quality and value for money. Best quality I've tasted and cheaper than Amazon for 6 x 946mls even with delivery charge!!! Will be ordering again in due course. Ordering was easy and delivery came within 3 days, very acceptable.

22 de octubre de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you for taking the time to leave a review!

Valorada con 1 estrellas sobre 5

Terrible customer service

First order delayed as items out of stock. 2nd order had one item out of stock so received an email "held for 7 days". 2 weeks later still no order or further correspondence.
I contacted them and was informed they were holding as " I hadn't paid as the paypal payment hadn't 'been successful 'when I ordered ". Could they not have informed me instead of waiting 3 weeks for me to contact them asking where my order was.
I have cancelled the order and won't be shopping with Real Foods again.

21 de octubre de 2024
Opinión espontánea
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Respuesta de Real Foods

We do apologise for this mistake and for not contacting you sooner. There was a technical error with your order which caused it to escape our normal processing systems. That has been rectified and hope you might try us again.

Valorada con 5 estrellas sobre 5

Had the products i like at a good…

Had the products i like at a good price, they were short of stock but communicated well and gave me delivery options and now I've got everything i need. Will order again.

20 de octubre de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you for taking the time to leave a review with us.

Valorada con 5 estrellas sobre 5

Real Food company is great.

Real Food company is very reliable and high quality of products. Customer service is very friendly, helpful and professional. I highly recommend this company.

18 de octubre de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you for taking the time to leave a review for us, it is greatly appreciated.

Valorada con 5 estrellas sobre 5

Well packed

Well packed, on time delivery

10 de octubre de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you!

Valorada con 5 estrellas sobre 5

Exceptional Choice and Quality

Their recipes are great and it’s really easy to put the required ingredients in your basket, and only the quantity you require. Cutting down on waste in your cupboards.
Excellent range of products, that aren’t found in the major supermarkets.
Products arrive well packed, with good ‘use by’ dates.

18 de octubre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Mixed bag

They had what I wanted, fresh, organic turmeric. Sadly a lot of what turned up was very small pieces, a nightmare to peel and pretty much guaranteed to rot if planted sadly. Some bits were great, it's just 50% of the weight wasn't great.

15 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good service

It always arrives promptly and is very well packaged

10 de octubre de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you for taking the time to leave a review!

Valorada con 5 estrellas sobre 5

Very efficient service

The items I ordered were dispatched within a couple of days and were delivered without any issues to my home. I place orders intermittently with Real Foods because they stock items that I would have difficulty finding elsewhere and I appreciate the level of service they offer.

5 de octubre de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you for taking the time to leave a review, we really appreciated this. We are glad to hear you are happy with the service we provide.

Valorada con 1 estrellas sobre 5

Not happy

Not received my order after it being placed a week ago on Monday. I have tried to ring you, filled in a form on your website and emailed you with no response. The last order my ginger was mouldy. You did refund me but this is now my 3rd order and you send me an email to review you yet I haven’t even received my order!!!!!! Bb

5 de octubre de 2024
Opinión espontánea
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Respuesta de Real Foods

We do apologise for no response, unfortunately at the time of you contacting us we were closed for the weekend, we did speak to you on the Monday and arranged a redispatches of the missing order as requested.

Valorada con 5 estrellas sobre 5

Great range, easy ordering

Real Foods has a great range of produce. The ordering process is easy given the number of items there are in stock. The staff are friendly and helpful. They are excellent about advising about stock levels and provide choice of waiting to complete the order. Items arrive quickly and well-packed. Ther

20 de septiembre de 2024
Opinión espontánea
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Respuesta de Real Foods

We are always happy to hear that customers enjoy the range of produce we offer and the service we provide. Thank you for taking the time to leave a review, we really appreciated it.

Valorada con 5 estrellas sobre 5

Great products, great prices, great service

Have always delivered excellent products at excellent prices. Top service that's been consistent for years. Keep it up!

25 de septiembre de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you for leave a review, we really appreciate you taking the time to do this. We are glad to hear you are happy with the service we provided.

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