ATTENTION!!! I advise anyone to not buy anything through this company. It’s nothing but a scam! I am currently in process through my bank for fraud. I bought x2 sim only pay monthly deal with a... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I was wary using this company. No need to be. Got a brilliant deal via health service discounts. Fast delivery of phone , added PAC code to order, swapped over my number immediately on setting up new... Ver más
La empresa ha respondido
Excellent service. Friendly helpful staff. Advise and new contract SIM only with 3 taken. New SIM arrived on time. Mobile no ported across from EE after initially being missed was very quickly resolve... Ver más
La empresa ha respondido
Working for the NHS I am so proud that a site offers such a lucrative discount. iPhone 15 delivered exactly when described on the release date £32.40 per month 0 upfront! Not many companies offer any... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Reward Mobile are an independent telecoms company with over 40 year’s management experience in both the business and consumer sectors. Alongside our position as one of EE’s largest business partners, we have built close ties with other major networks like Three. While we also maintain close relationships with manufacturers like Samsung, Apple and Nokia. This allows us to offer you some of the best services and savings available in the UK, on both sides of the mobile telecoms package, devices and networks.
Información de contacto
20 Lindred Road, BB9 5SR, Nelson, Reino Unido
- 0300 373 0590
- customerservices@rewardmobile.co.uk
- rewardmobile.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 37% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
5 Stars
Reward mobile made switching network providers really easy. Great value for money and even followed up with a courtesy call to make sure everything went smoothly. Really appreciate how easy the experience has been.

Respuesta de Reward Mobile
Very good and straight forward service…
Very good and straight forward service for a interesting product. I have made a mistake when ordering iPhone13 by ordering it in a wrong colour. As soon as I have realised this one email is all it took to correct this. 24 hours later iPhone in the right colour was at my door. Fantastic

Respuesta de Reward Mobile
Simple ordering process and great service!
Jordan has provided the best customer service I have ever experienced. I was a bit hesitant about ordering through Reward Mobile but I have been blown away by how simple the process has been along with the after care provided by Jordan. He has really gone the extra mile to ensure I’m happy with my new phone. Thank you!

Respuesta de Reward Mobile

Respuesta de Reward Mobile
5 stars
Reward Mobile offer great value for money and have excellent customer service! 5 stars!

Respuesta de Reward Mobile
Excellent service quick and everything…
Excellent service quick and everything down to my new iPhone 13 everything was spot on I recommend it to friends and family

Respuesta de Reward Mobile
Great customer service
Great customer service
Friendly, helpful staff
Very competitive deals
Would highly recommend 👍🏻

Respuesta de Reward Mobile
Quick and Easy service to use
Easy service to use, helpful team members who reply to enquiries quickly, quick delivery

Respuesta de Reward Mobile
I’m extremely happy with the whole experience
I’m extremely happy with the whole customer service. Zoe that completed my request with a pleasure and 100% success was lovely. I wish everywhere I could receive such a brilliant customer service. I’m very happy with the company and for company, well done for recruiting such an amazing people like Zoe. Highly recommend! Thank you

Respuesta de Reward Mobile
Complete waste of time.
Using my husbands trustpilot account. Ordered the iPhone 14 pro max 1TB in black and a day later went onto the chat and spoke to “J” (I can’t use his name as companies only like you mentioning their full name when it’s for praise, otherwise they flag the review and get it taken down. Says everything doesn’t it. Let’s just say he false promises daily). He said the phone would be delivered Tuesday. I traded my phone in on the Monday, expecting the phone the next day. That was 4wks ago. Every week “J” promising (expecting your phone in this week) and every week left disappointed and without a phone. Last week I went onto the chat 3 times to make sure and was told was definitely coming this week. That was last week. Had an email today saying it’s still out of stock. Customer services on the phone can’t be bothered and seem to want you off the phone. The chat function doesn’t work any more. If it’s not here this week I’ll be cancelling and getting my upfront cost back and going somewhere else. Never to return. This is 4wks now without a phone wholly because of this company making false promises that they know they can’t keep.

Respuesta de Reward Mobile
A happy customer with a shiny new phone!
Easy to find the deal I wanted on the website. Ordered on Monday and phone was delivered on Tuesday. Number transferred on Wednesday so all parts of purchase went smoothly. A great price at considerably less than if I’d gone direct to EE.

Respuesta de Reward Mobile
Appalling customer service - steer clear of this company
Appalling customer service. I placed an order for a new handset on 28/08/22 and have still not received it.
Their phone lines are closed (still working from home). I have sent two emails to customer service, neither of which have been acknowledged or responded to. I will have to wait until Monday 9-5 to use their online chat function to see if I can make contact with this company!

Respuesta de Reward Mobile
Scrolling through Facebook and saw…
Scrolling through Facebook and saw there post with some great deals so checked them out and got a great deal unlimited 5g Data, unlimited mins and calls for £16 a month, I have just bought outright a pixel 6 Pro so didn't need a handset, not really been bothered about SIM deals but I'm currently paying £30 a month on pay as you go for top 5g unlimited speeds but with these I've got the same but for £16 so that's obviously a win!
Ordered SIM in the evening had it delivered the next morning so not even 24 hours, my brother's just put in for the same! So happy customer!
Great service and delivery
Very easy process placing an order and getting my number transferred to the new network. Very helpful support from Jordan and Rochelle via the live chat for any queries I had. Would definitely recommend this and will be using it in the future. Delivery on time - no issues! Great service!
Thankyou Jordan
Thankyou Jordan! Still not resolved as yet, but the help, patience, speedy replies are 100% I'm not any good with technology and have been close to tears with the stress of setting up my new phone and swapping to a new network provider, Jordan has helped me step by step through each bit! Highly recommended, just get the number sorted now and I'll be happy! thankyou!
Resigned with Jordon last week for my…
Resigned with Jordon last week for my EE upgrade on the discounts I get through work.And can I just say , I’m sure I’m not the first person to say this but what a true gem you have! Never in my life have I been treated to such a flawless service from start to finish. Caring, attentive to my needs and just a lovely person not your average sales person although he could sell ice to the Eskimos! With the cost of living going sky high not once did he try to sell me something I don’t need to pay for when explaining I wouldn’t like to increase what I pay . Even tried to poach him for myself haha but would highly recommend and will be doing all my phones through Your company from now on! Thanks again and please pass this on to Jordon!
Quick and easy to deal with and great…
Quick and easy to deal with and great offers on different networks and very quick delivery
Great help and support from Danielle…
Great help and support from Danielle and Ella getting our 3 x phone deal sorted out! Vodafone didn't want our business anymore but Reward Mobile went the extra mile in getting the right phones & deal done!
Grateful parent saved by a reward 🙏
A single hard working mum feels fulfilled that I am able to give my children what they desire to stand among their peers.
Brilliant
I recently took out an iPhone 13 contract with reward mobile. I was a bit confused at first with price plans and the contract. However after speaking to them and EE it has all been clarified and I am over the moon with my contract and the price plan I was placed on. Would definitely recommend to friends and family!!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







