Very easy to order on the website and unit shipped promptly. Everything was in good order upon arrival and installed easily. I’m personally not a fan of the Alexa only wifi dongle but understand it... Ver más
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Consulta las opiniones de los clientes
This is the third Senville I have installed in my home and the fifth I have installed. I know that because I have installed them myself that I will not have any warranty but the first unit is alread... Ver más
La empresa ha respondido
This unit keeps a precise temp without fluctuation and is incredibly quiet. Easy online purchasing through Senville with free shipping. With the Alexa app we can operate remotely using my I-phone.
La empresa ha respondido
Excellent customer service from start to finish. The staff were friendly, professional and helpful, and they went out of their way to make sure everything was handled smoothly. I really appreciated th... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda especializada en aire acondicionado
- también en la categoría
- Proveedor de equipos de calefacción
- Proveedor de sistemas de aire acondicionado
- Tienda para la reforma del hogar
Escrito por la empresa
Senville is North America’s trusted leader in high-quality mini split ACs and heat pumps, offering direct-to-consumer solutions that are both affordable and durable. Established in 2005, we have been helping homeowners and businesses across the United States and Canada create comfortable, energy-efficient environments for over 15 years. Whether you're cooling during the summer or heating in the winter, our advanced mini split air conditioning systems and heat pumps are designed to perform in all climates. At Senville, we prioritize innovation, efficiency, and reliability, ensuring our customers receive the best value and performance for their investment. With a focus on energy savings and environmental sustainability, our products are perfect for residential, commercial, and industrial applications. Trusted by thousands of satisfied customers, Senville continues to set the standard for mini split ACs and heat pump solutions in North America. Discover the difference with Senville—your go-to source for modern, efficient climate control.
Información de contacto
162 Brunswick Blvd., H9R 5P9, Pointe-Claire, Canadá
- 1-800-242-4935
- customer-care@senville.com
- senville.ca
4,7
Excelente
8 mil opiniones
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Respuesta de Senville
Thank you for taking the time to share your feedback with us. Your comments are invaluable to us as we continuously strive to improve our customer service.
If we can be of further assistance in any way, please contact us at 1-800-242-4935 or by emailing customer-care@senville.com.
Thank you,
Customer Care Team
My order was received promptly and in…
My order was received promptly and in good condition. I am still however, waiting for the older model of air filters to be back in stock. Any news?
24 de agosto de 2026
Respuesta de Senville
Thank you for taking the time to share your feedback with us. Your comments are invaluable to us as we continuously strive to improve our customer service.
If we can be of further assistance in any way, please contact us at 1-800-242-4935 or by emailing customer-care@senville.com.
Thank you,
Customer Care Team
Delivery and Installation
Delivery was on time and the heat pump/mini split, is second to none. The installation was easy and the product performance is excellent.
24 de agosto de 2026
Respuesta de Senville
Thank you for taking the time to share your feedback with us. Your comments are invaluable to us as we continuously strive to improve our customer service.
If we can be of further assistance in any way, please contact us at 1-800-242-4935 or by emailing customer-care@senville.com.
Thank you,
Customer Care Team
Products are great and shipping times…
Products are great and shipping times are commendable!
6 de abril de 2026
Respuesta de Senville
Thank you for taking the time to share your feedback with us. Your comments are invaluable to us as we continuously strive to improve our customer service.
If we can be of further assistance in any way, please contact us at 1-800-242-4935 or by emailing customer-care@senville.com.
Thank you,
Customer Care Team
Senville is the best
Senville is the best. As a long time customer I have experienced the best service possible from Senville. Great company with the best communication anyone can ask for in all departments. Thank you all so much. Scott Gould. Gould’s electrical.
21 de agosto de 2026
Respuesta de Senville
Thank you for taking the time to share your feedback with us. Your comments are invaluable to us as we continuously strive to improve our customer service.
If we can be of further assistance in any way, please contact us at 1-800-242-4935 or by emailing customer-care@senville.com.
Thank you,
Customer Care Team
From the order to the install
From the order to the install no issues. Received a confirmation of the order and within a few days the order was received.
21 de agosto de 2026
Respuesta de Senville
Thank you for taking the time to share your feedback with us. Your comments are invaluable to us as we continuously strive to improve our customer service.
If we can be of further assistance in any way, please contact us at 1-800-242-4935 or by emailing customer-care@senville.com.
Thank you,
Customer Care Team
Respuesta de Senville
Thank you for taking the time to share your feedback with us. Your comments are invaluable to us as we continuously strive to improve our customer service.
If we can be of further assistance in any way, please contact us at 1-800-242-4935 or by emailing customer-care@senville.com.
Thank you,
Customer Care Team
Excellent service !
J'ai communiqué avec eux avant mon achat et j'ai été répondu en moins de 24 hrs ce qui est vraiment super.
J'ai ensuite passé ma commande et 2 jours plus tard tout était rendu chez moi gratuitement.
Bravo Senville !
17 de agosto de 2026
Respuesta de Senville
Merci d’avoir pris le temps de partager vos commentaires avec nous. Vos remarques nous sont précieuses alors que nous nous efforçons continuellement d’améliorer notre service à la clientèle.
Si nous pouvons vous apporter une aide supplémentaire de quelque manière que ce soit, veuillez nous contacter au 1-800-242-4935 ou par courriel à customer-care@senville.com.
Merci,
Équipe du service à la clientèle
Respuesta de Senville
Thank you for taking the time to share your feedback with us. Your comments are invaluable to us as we continuously strive to improve our customer service.
If we can be of further assistance in any way, please contact us at 1-800-242-4935 or by emailing customer-care@senville.com.
Thank you,
Customer Care Team
happy with units
happy with units, 3rd system I have purchased for different properties all function well and Senville folks are a pleasure to deal with
20 de agosto de 2026
Respuesta de Senville
Thank you for taking the time to share your feedback with us. Your comments are invaluable to us as we continuously strive to improve our customer service.
If we can be of further assistance in any way, please contact us at 1-800-242-4935 or by emailing customer-care@senville.com.
Thank you,
Customer Care Team
Great service and support!
19 de agosto de 2026
Respuesta de Senville
Thank you for taking the time to share your feedback with us. Your comments are invaluable to us as we continuously strive to improve our customer service.
If we can be of further assistance in any way, please contact us at 1-800-242-4935 or by emailing customer-care@senville.com.
Thank you,
Customer Care Team
Package was what I expected
Package was what I expected, good quality and nice looking . Delivery was a little confusing for the carrier as they wanted me to pickup .but was corrected. Was a straightforward install. Only holdup was booking someone to vacuum/ purge lines .
20 de agosto de 2026
Respuesta de Senville
Thank you for taking the time to share your feedback with us. Your comments are invaluable to us as we continuously strive to improve our customer service.
If we can be of further assistance in any way, please contact us at 1-800-242-4935 or by emailing customer-care@senville.com.
Thank you,
Customer Care Team
Parts person was super helpful
Parts person was super helpful.
Part came when they said.
19 de agosto de 2026
Respuesta de Senville
Thank you for taking the time to share your feedback with us. Your comments are invaluable to us as we continuously strive to improve our customer service.
If we can be of further assistance in any way, please contact us at 1-800-242-4935 or by emailing customer-care@senville.com.
Thank you,
Customer Care Team
I had issues
I had issues, right from the start, with my first unit, purchased 3 years ago. Your customer service person was great to deal with and steered me in the right direction so I decided to purchase a new one. So far no issues with this u it. Your representative was a pleasure to deal with
17 de agosto de 2026
Respuesta de Senville
Thank you for taking the time to share your feedback with us. Your comments are invaluable to us as we continuously strive to improve our customer service.
If we can be of further assistance in any way, please contact us at 1-800-242-4935 or by emailing customer-care@senville.com.
Thank you,
Customer Care Team
Respuesta de Senville
Thank you for taking the time to share your feedback with us. Your comments are invaluable to us as we continuously strive to improve our customer service.
If we can be of further assistance in any way, please contact us at 1-800-242-4935 or by emailing customer-care@senville.com.
Thank you,
Customer Care Team
Great heat and cooling unit
18 de agosto de 2026
Respuesta de Senville
Thank you for taking the time to share your feedback with us. Your comments are invaluable to us as we continuously strive to improve our customer service.
If we can be of further assistance in any way, please contact us at 1-800-242-4935 or by emailing customer-care@senville.com.
Thank you,
Customer Care Team
Just want to tell you that I have been…
Just want to tell you that I have been very pleased with your services many years ago I did have a problem with connecting a technician but I believe since then I have been very pleased with all the services you offer.
18 de agosto de 2026
Respuesta de Senville
Thank you for taking the time to share your feedback with us. Your comments are invaluable to us as we continuously strive to improve our customer service.
If we can be of further assistance in any way, please contact us at 1-800-242-4935 or by emailing customer-care@senville.com.
Thank you,
Customer Care Team
Great quality at an affordable price
This is my 5th mini split system in the last 3 years. Always easy to install, clear instructions and great quality. The first system that I installed is working perfectly fine. You need to get close to it to know if it is running. Very smooth and great performance. I am a Senville fan, indeed.
18 de agosto de 2026
Respuesta de Senville
Thank you for taking the time to share your feedback with us. Your comments are invaluable to us as we continuously strive to improve our customer service.
If we can be of further assistance in any way, please contact us at 1-800-242-4935 or by emailing customer-care@senville.com.
Thank you,
Customer Care Team
Respuesta de Senville
Thank you for taking the time to share your feedback with us. Your comments are invaluable to us as we continuously strive to improve our customer service.
If we can be of further assistance in any way, please contact us at 1-800-242-4935 or by emailing customer-care@senville.com.
Thank you,
Customer Care Team
Colis reçu dans les délais prévus
Colis reçu dans les délais prévus, très bien emballé.
6 de agosto de 2026
Respuesta de Senville
Merci d’avoir pris le temps de partager vos commentaires avec nous. Vos remarques nous sont précieuses alors que nous nous efforçons continuellement d’améliorer notre service à la clientèle.
Si nous pouvons vous apporter une aide supplémentaire de quelque manière que ce soit, veuillez nous contacter au 1-800-242-4935 ou par courriel à customer-care@senville.com.
Merci,
Équipe du service à la clientèle
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