EE Store Opiniones 

Amazing service from the EE. I purchased Pixel 9 at 8pm and its been delivered at 10 o clock next day! Thank you EE!

TV arrived box opened. Rejected delivery, no response to resolve via email, currently been on the phone for over an hour on hold trying to sort a simple matter, not great service and no direct contact number for EE shop

Very fast delivery. Very simple to set up. No problems at all, very happy.

At last!!! A decent deal……after years of being ripped off…..

Excellent service received from the ordering to the delivery. Ordered on a Sunday and received on the Wednesday, perfect. Good communication. Very happy with my new Samsung TV. Thank you.

Easy ordering . Very fast delivery

Quick turnaround product at a very good price and free delivery

Easy to use website.
Items delivered on time

Arrived on time and new box sorted our problem out

Easy to order digital voice adaptor and delivered in reasonable time. Website clear and easy to navigate.

Digital Voice adapter sent in good time once order placed. Placing order with EE was straightforward after having to do research and determining that I need to order adapter separately. Unsure why it couldn't have been sent with new router on switch-over. Had no voice service for a week.

I’m still waiting for my order (2nd September) over a week later..been sent an invoice then over a week later..a ‘how did we do’ email. In fairness Parcel force neither leave a calling card or wait for the door to be answered..also EE online store are shambolic at responding to email …providing the correct email tracking info at the time of ordering…forget trying to speak to someone…..The two combined poor customer/delivery service is enough to raise anyone’s blood pressure. I live in Surrey.

So I bought apple ipod headphones and a separate Bluetooth speaker. Can't fault the service or price the Bluetooth speaker was half the price of a well-known store

Now waiting 10 days for order to arrive. Tracking indicates it has been returned to depot, yet I had no notification of attempted deliveries or request to re-arrange. Having contacted the EE Store there is just no response.
If this continues as it is panning out, I am going to need to seek a refund via the credit card company.
Exceptionally poor customer service by DHL eCommerce and EE Store.

The purchase was straightforward and delivery prompt, which was good. However, package was delivered damaged and the amount of protective packaging was not sufficient to protect the phone. Concerned the phone may have been damaged in transit for both reasons.

Ordered headphones over 10 days ago. Haven’t received them. No update on tracking and can’t get through to customer services to locate them.

Easy site to deal with. Simple transaction and also the best price available for the purchase at the time (PS5 controller).

Useless question: "How did we do?"

I need to be told what you did before I can review it.

Would you care to start again, please?

Ordered something 10 days ago for delivery 1-3 days , still not here and no way to telephone , takes 3 days for customer services to reply to email asking where it is , they reply with let us know if you have it then take 3 days to respond back saying they’ll email supplier , no doubt they’ll wait a few days for them to reply then will take another 3 to update me , now waiting for a response again , won’t ever use again.