Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had smart connect come in to sort our phone system. They came in showed us the money we’d be saving (which was well over 75% of the original bill) and we signed then and there. Since then they’ve kept... Ver más

Valorada con 5 estrellas sobre 5

2nd site now completed and up and running . Bt wanted 3k upfront plus an additional payment per month for the work !!!!! Brian has done the whole package for a lot less per month and no upfront c... Ver más

Valorada con 1 estrellas sobre 5

Quote you certain prices on sign up, salesman didn't show or explain the full contract. You get sent one hours later with no cooling off period or get out clauses signing you up to lease there servic... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really impressed with Smart Connect Telecom. The service engineers who came out were spot on — friendly, knew exactly what they were doing, and got everything sorted quickly. Their support team has al... Ver más

3,6

Medio

TrustScore: 3.5 sobre 5

58 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 20% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,6

Todas las opiniones

(58)

34 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Cold Calling Scammers

Cold called by this company implying that they are affiliated with BT/Open Reach in relation to the phasing out of copper wiring.
They used scam artist urgency tactics by stating that the use of telecoms copper wiring is ending next month. I thought it was weird that we hadn't had previous communications from BT or Open Reach about this. The penny fully dropped when, just moments later I was telephoned by BT.
AVOID!

9 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

10 out of 10 for fast internet

Fast internet has helped our business very pleased, we are a small car Garage, So having fast Internet makes such a Difference to our livelihood as we do MOT and needed a dedicated line for it ,Our previous telephone supplier did not understand the importance of having fast Internet and good customer meant to our business and we are glad we did the change over to smart Connect , very happy customer!

15 de agosto de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Be very careful

Be very careful The salesman gave us a fixed price for 7 years we have not had the right price yet (always a lot more) also seam to be extra hidden costs we were not told about
UPDATE so 2 and a half years later Darren phoned me offered me his apologies for salesman not telling me the truth and offered me a discounted rate also offered me a further discount if I update this review so here I am, still don't like the company but Darren was a nice person and all be it a bit late has tried to rectify the situation. It has still cost me a lot more money than what the salesman told me but there is only so much Darren could do.

19 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful Experience

Thank you Smart Coms. I have had problems in the past with other companies but since switching over to Smart Coms I have had such a fantastic service. My lines are clear and broadband is super fast. I am able to reach so many more customers since joining and my business has grown. The salesman was very polite and knowledgeable and the team back in the office are on the end of the phone if ever needed.
Thank you!

19 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT USE IF ONLY WE KNEW, HOW BAD IT WAS GOING TO GET.

We are a very small business, and was approached by smart connect, salesman said they would take over our contract over a year later this has not been done. Lots of promises from David Pedrini (Director) we now have a court judgment pending. Our solicitors have heard the telephone conversation. and now we have to go to court. Please do not use this company. You are not getting what you sign up for. Its just a lot of unwanted trouble.

1 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT USE

DO NOT USE. Terrible company, made to believe they were working on behalf of open reach with government license. Asked to sign contracts without actually seeing any documents and then say it’s a b2b contract with no cool off period at all. Scam artists trying to sign you into contracts on false premise. Then take legal action when asked to not proceed less than 5 hours after meeting. Avoid at all costs.

14 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Be very careful - not regulated by OFCOM

"SMART CONNECT TELECOM LTD"
Be very careful. !!!!
NO 14 day CANCELATION PERIOD once signed your trapped as YOU INVITED them in.
7 year contracts
Not regulated by ofcom etc as B2B CONTRACT.

PLEASE PLEASE PLEASE do your due diligence and get contract reviewed by a professional, NEVER sign any paperwork based on sales talk.

1 de enero de 2024
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más