I received the AMEX Black Card, and it looked great. The problem is that, as I used the card, scratches would appear where the black surface had worn off. This happened as soon as I started using the... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Best skin for Amex. Price is high because it is the best quality. Almost 1:1. Use steel skins for Amex skins, others company's are bad quality. That's why it's cheaper. Good customer service,... Ver más
Got an email asking me to leave a review, I bought the black Amex card from them and can't complain its perfect. Never expected a simple card have such an effect on people, waitresses and workers chan... Ver más
Impossible to communicate with them, they advertise 5-7 days delivery, it took 15 days to me, they never answered to give me any update, and now that I got the card, is already loosing the color, and... Ver más
Información sobre la empresa
Escrito por la empresa
We create personalised functional metal bank cards with the customer's own choice of design.
Información de contacto
Stanmore Business & Innovation Centre, Howard Road, HA7 1BT, London, Reino Unido
- +44 (0)330 043 1548
- support@steelskins.co
- steelskins.co
2,9
Medio
167 opiniones
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great work wow A+++++++
9 de mayo de 2024
Done perfectly
24 de abril de 2024
Black card doesn’t stay black very long.
The card looks good until you use it a few times. The area around the chip starts flaking and is silver underneath. Then shortly after the corners and edges flake away. For $200+, the longevity is disappointing.
23 de abril de 2024
Respuesta de Steel Skins Inc.
Hello Nathan Worona,
Thank you for your review. We deeply apologize for any inconvenience caused. However, I can see that the order was placed during our team's holiday period, which was stated at the top of the website.
We would like to offer a 20% discount on your future purchase with us as a form of compensation. Kindly contact us at support@steelskins.co regarding the discount code.
For your information, we'll be releasing our new contactless-supported cards around the end of this year. You may use the discount code once we release our contactless-supported cards.
Once again, we deeply apologize for any inconvenience caused.
Regards,
Steel Skins
I sent my card and it went great
I sent my card and it went great! The card is working and looks phenomenal!
9 de abril de 2024
They have had my card almost a month…
They have had my card almost a month with repeated requests for updates and have had no response since April 10th. I would say it was a big mistake !!! , They simple ignore you!!!!
28 de marzo de 2024
Opinión espontánea
Respuesta de Steel Skins Inc.
Hello Dion Chasin,
Thank you for your review. We deeply apologize for any inconvenience caused. However, I can see that the order was placed during our team's holiday period, which was stated at the top of the website.
We would like to offer a 20% discount on your future purchase with us as a form of compensation. Kindly contact us at support@steelskins.co regarding the discount code.
For your information, we'll be releasing our new contactless-supported cards around the end of this year. You may use the discount code once we release our contactless-supported cards.
Once again, we deeply apologize for any inconvenience caused.
Regards,
Steel Skins
This company is fake
This company is fake. Took my money and nothing. Can’t call email nothing. Total scam I have never received my card and was charged for it. I emailed you three times and nothing. I provided my order number and email
20 de marzo de 2024
Opinión espontánea
Respuesta de Steel Skins Inc.
Hello,
We're unsure on who you are, kindly respond to our Trustpilot request for more information such as your email so we could get back to you.
Our email address is support@steelskins.co and our phone number +44 (0)800 211 8397 (note: the phone number is only functional for Whatsapp).
All the contact information was provided in the order confirmation email, if you cannot find the order confirmation email then kindly check your spam emails.
Regards,
Steel Skins Team.
I was skeptical about this company
I was skeptical about this company, but what the heck let’s do it anyways. I shipped out my card and paid. I followed the instructions exactly wrote it down correctly at the post office then the agent read it back to me. I have the tracking information that it was delivered to the exact address later that week. They can’t find my card. I want the service completed but if they can’t find it I will cancel the card and ask for a refund. Customer service only gets back about one or twice a week.
30 de enero de 2024
Respuesta de Steel Skins Inc.
Hello Joshua D,
We're sorry to hear that you've had a poor experience. We done everything we can to try and locate your parcel, we checked with our office's reception desk and with our local post offices multiple times to find your pracel however it seems like it is confirmed to be lost.
We suggest contacting the shipping courier you used to request compensation. We've since cancelled your order and initiated a full refund for the order amount as per your request.
Regards,
Steel Skins Team.
There is no product.
19 de enero de 2024
Respuesta de Steel Skins Inc.
Hello Takaaki,
We hope all is well. We have not processed your order since we have not received your card or an instruction that you would like to complete the transplant process yourself at home. We've sent you multiple emails and messages on Instagram informing you that we have not received a card from you yet however we have not received a single response.
Please confirm with the team that you will be shipping your card or would prefer doing the transplant process yourself at home so we could dispatch your order.
Regards,
Steel Skins Team.
I'm impressed with how my new card…
I ordered the Black Card, which I later changed to a different design. The company modified the order, but somehow, there was some miscommunication because I didn't receive the cool-looking Rem Koolhaas card that I wanted. They stated that I could return the card and that they would replace it with the other design, but I didn't want to be inconvenienced again for another two weeks without my card. Overall, I'm impressed with how my new card looks and feels!! It's sure to turn heads when I make purchases! Thanks, Steel Skins!!
28 de enero de 2024
Great Product and Service!
Was nervous at first, but great communication by the team, great service at all, great product!
Very happy with the outcome! Would do it again!
14 de febrero de 2024
Opinión espontánea
A class service and the product quality…
A class service and the product quality is exceptional. Would higly recommend.
14 de febrero de 2024
Abcd
The first order was good. Then I placed a follow up order and they stopped responding.
24 de enero de 2024
Signature card isn’t as shown in photo
The back of the card isn’t as shown as advertised, like the signature doesn’t have the inscription.
16 de enero de 2024
Respuesta de Steel Skins Inc.
Hello Diandre Tristan,
Apologies for the late response to your review! Our early version of the new hybrid (titanium + PVC) card did not have the signature inscription yet as we were still looking for a suitable printing firm to print the signature panel accurately for our American Express Centurion clone.
Since March, we've released our latest and most accurate hybrid Centurion super clone with the 1:1 signature panel design.
We would love to offer you a 20% discount on your future purchase with us as a form of compensation. Kindly contact us at support@steelskins.co regarding the discount code.
For your information, we'll be releasing our new contactless-supported cards around the end of this year. You may use the discount code once we release our contactless-supported cards.
Regards,
Steel Skins Team
No matter how long it takes
No matter how long it takes, the product still hasn't arrived
When will it arrive?
6 de enero de 2024
Respuesta de Steel Skins Inc.
Hello Morino,
The order you have placed is a pre-order as clearly stated on the website, pre-orders are only processed once the product is back in stock. I can confirm the product you have ordered, the American Express Centurion replica, is now back in stock and your order should be processed and dispatched shortly.
Tracking information will be sent via email automatically once the order has been dispatched.
If you need further assistance, please email us at support@steelskins.co
Regards,
Steel Skins Team.
Everything is great a couple of…
Everything is great a couple of improvement as a suggestion
1, the engraving is a bit off the letters and numbers are to small and not bold enough
2. The signing strip is plain white it should have the faded logo of Amex
The card is really nice your customer service is excellent and your whole process is seamless
Good job
14 de enero de 2024
Respuesta de Steel Skins Inc.
Hello Joey,
We would like to thank you for your view. Apologies for the late response to your review however our early version of the new hybrid (titanium + PVC) card did not have the signature inscription yet as we were still looking for a suitable printing firm to print the signature panel accurately for our American Express Centurion clone.
Since March, we've released our latest and most accurate hybrid Centurion super clone with the 1:1 signature panel design.
We would love to offer you a 20% discount on your future purchase with us as a form of compensation. Kindly contact us at support@steelskins.co regarding the discount code.
For your information, we'll be releasing our new contactless-supported cards around the end of this year. You may use the discount code once we release our contactless-supported cards.
Regards,
Steel Skins Team
Very happy with delivered card
Very happy with delivered card. Looks great and feels good. First package I sent never made it. Use FedEx or DHL to send. Email exchanges were fast and the communication was great. A+++
19 de diciembre de 2023
Great service and product
Easy to use. Good communication, good product. Very pleased.
3 de enero de 2024
Great quality!
29 de diciembre de 2023
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.