storeylineresumes.com Opiniones 

83
•
TrustScore: 3.5 sobre 5

3,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I used Storeyline Resumes about 2 years ago and returned for a resume refresher due to a recent layoff. I've gotten a number of compliments on my resume and fingers crossed, it lands me a job in the... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Resume services are mediocre in my experience. I also purchased Co-Pilot and the resume blast service to recruiters and coaching sessions. The reward for this from the owner on LinkedIn when I asked w... Ver más

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Valorada con 5 estrellas sobre 5

I was looking to get to the next level in my career and my Resume was not reflecting my achievements during my 30 year career. Roberta and her team worked with me, asked the right questions and were a... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Not a good experience for me, unfortunately. Save yourself the excessive fee- it appears they just add your information to Chat GPT and spit out the results. Lots of buzz words with zero context. I... Ver más


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3,3

Medio

TrustScore: 3.5 sobre 5

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24 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I had a terrible experience

I had a terrible experience. The resume was poor quality. I felt I had a great salesperson who didn't deliver. Leadership just didn't care and never called me back. Save your money. I really feel this was a scam.

18 de noviembre de 2024
Opinión espontánea
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Respuesta de storeylineresumes.com

Thank you for sharing your feedback. We're truly sorry to hear about your experience and that it didn’t meet your expectations. We always aim to provide the best service possible, and your satisfaction is very important to us.

We’d love the opportunity to make things right. Please feel free to reach out to us so we can better understand what went wrong and work together to resolve the issue.

We look forward to hearing from you and turning this experience around!

Valorada con 1 estrellas sobre 5

Very poor quality work, offensive wording

Very poor quality work. I paid the for the executive package and expedited as I needed a resume quickly. I am trying to move from government to the private sector. When I did the initial call and when I was interviewed by the intake person I as told that I would be given the opportunity to talk to the writer about specific work terms that would resonate with those in my field and I emphasized what I was trying to convey. Also I did not want them to use jargon that was only applicable to the government. When I got the first draft, it was very off base in terms of wording and language. I could tell the person who interviewed me did not understand what I told her and put many accomplishments in metrics that were not on target. I talked to customer service and they said I could not talk to the writer, that I had to send my edits. Despite the fact that this was very time consuming (which is why I paid them) I did it - I sent notes and edits and it came back still off base - I spoke to Customer Service and they sent notes to the writer and the second draft was not better and now had inaccuracies about my actual experience and this time with racially offensive terms. I lost confidence in the staff, did not have time to talk to people or write extensive notes that they were not understanding and had to move on since I need to send my resume so I finished the resume my self. Since I had finish the resume myself I asked for a partial refund from the company because I could not get what I wanted in a resume and they said they would only do a linked in page and cover letter when the resume was done. Customer service said no but they would do the linked in page and cover letter but I had to send them the resume that I did. Still in process for this and I realized I could have gotten the linked in page service for about$100. For a busy executive like me, I did not get service that I expected and the work was very subpar. I would not recommend this company. I get they say they will work with a customer until they are satisfied but they do not offer what is needed so there is no satisfaction, it was too heavy a lift for the amount of $ charged, especially for the CEO package. The formula approach only goes so far, you still need some sector experts, you need better interviewers, you need better writer and you need better customer service.

1 de agosto de 2024
Opinión espontánea
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Respuesta de storeylineresumes.com

Hi Emme!

Thank you for taking the time to share your feedback. We take all client concerns seriously and would like to address the issues you've raised.

While we don't offer direct phone conversations with writers, we do provide communication through our client portal and email. We also offer review calls with our resume specialists to discuss any concerns or required changes.

We're deeply concerned to hear that the drafts you received were not up to your expectations and contained inaccuracies. This is not representative of our usual standard of work, and we take this feedback very seriously.

In regards to the use of racially offensive terms or language. We're alarmed by this claim and would appreciate any specific examples so we can investigate and address this immediately.

Although we couldn't locate your file based on the name provided in this review, we invite you to contact us directly so we can identify your account and work towards a resolution. We're committed to client satisfaction and would like to discuss how we can best address your concerns.

Valorada con 5 estrellas sobre 5

Storeyline is the real deal!

Storeyline is the real deal.

I've been in the job market for a few months now, during which I've used a couple resume services that have delivered passable but boring versions of my resume.

Enter Storeyline. I had originally connected with their CEO Robynn when she was kind enough to reach out when I was going through a tough time. She was not selling any services to me, just simply being a wonderful human being, sending support to a total stranger on LinkedIn. I checked out her profile, and reached out to the Storeyline team to see if they could help me.

And help me they did. The first call with a team member was wonderful - punctual, professional, and she told me they could do some great work on my resume for an extremely reasonable price. A few days later, I was set up on a call with one of their researchers, who spent two hours asking me deep questions about every single milestone and accomplishment I've achieved over the past 20 years, questions that *no one* had ever asked me before.

The first draft of my resume was delivered to me just a few days later, and after a few quick and efficient revisions with a writer who could not have been more helpful, I was delivered a resume that truly tells the story of my career in a way that makes me *excited* to apply for jobs.

Thank you to Storeyline for your incredible work, kindness, professionalism, and efficiency. You have changed the way I look at resumes and have given me so much more confidence as I battle an incredibly challenging job market.

Use this service! You won't regret it.

1 de agosto de 2024
Opinión espontánea
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Respuesta de storeylineresumes.com

Thank you so much for this incredible review Dave. We're truly touched by your kind words and thrilled that your experience was so positive.

Thank you for trusting us with your career story and for taking the time to share your experience.

We wish you all the success in your job search and future career endeavors.

Valorada con 5 estrellas sobre 5

The staff was extremely responsive and…

The staff was extremely responsive and thorough. I would recommend Storeyline Resumes to anyone needing an overhaul of their resume. Thank you for the excellent service!

15 de julio de 2024
Opinión espontánea
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Respuesta de storeylineresumes.com

Hi Jigesy! Thank you so much for your kind words! We're thrilled to hear that you were satisfied with our service. We appreciate you taking the time to share your positive experience!

Valorada con 1 estrellas sobre 5

Don't fall for their social media hype...they're not it

What a complete and total waste of money. My original resume got better results than the one they wrote. Just because you add a bunch of flashy words from the thesaurus to make it "sound better" doesn't mean it's going to get results. I got 1 interview from the poor resume they wrote. No telling how many interviews I missed out on due to their inferior product. Don't fall for the crafted posts on LinkedIn from the owner. She may write a good post, but her employees lack her skill. Storeyline is great at social media posts with tough sounding fluff but the product they provide is substandard. Wish I could a refund but I'm sure Robyn has already spent my money...

Update based on Storeryline's response:
So 1 interview in 6 months and hundreds of applications is showing the resume you wrote for me is working? I'll respectfully call BS on that. And I don't want any help to rewrite the garbage you provided, I'd prefer a refund. This response is so typical of the attitude of the owner. It's always someone else's fault, not ours. Storeyline is above reproach as shown by our results and blah blah blah. Yeah, don't fall for it, they're selling snake oil and preying on the people that need them their help the most. If you're considering paying them, read the reviews...all of them and not just the curated 5 star reviews. Check out the Better Business Bureau reviews. They are much more indicative of the customer satisfaction from Storeyline customers. Hey, maybe they can craft a snarky LinkedIn post from my review and complain about how horrible I am for calling them out publicly. They seem to like doing that to people that don't loyally worship at the altar of Storeyline. At then end of the day, that's all they got. Clickbait posts and poor quality deliverables where it counts the most. Buyer beware...

1 de octubre de 2023
Opinión espontánea
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Respuesta de storeylineresumes.com

Hey Mark!

I appreciate your candid feedback and understand your frustration. We never intended to dismiss your concerns or place blame elsewhere. Your experience is important to us, and we genuinely want to make this right.

I apologize if our previous response seemed dismissive or unhelpful. That wasn't our intention at all. We take all feedback seriously and use it to improve our services.

We'd like the opportunity to work with you to address the issues you're facing. Our goal is to ensure you have the right documents and that you're satisfied with the result. We're not interested in defending ourselves - we want to help you succeed in your job search.

If you're willing, we'd like to review your current resume and application strategy, identify areas for improvement, and make necessary adjustments. We can also provide guidance on effective job search strategies.

We're not here to sell you anything more or make excuses. We genuinely want to help you succeed.

Valorada con 1 estrellas sobre 5

Horrible do not use

I paid them $600 and they did a horrible job. Do NOT use them. I can write a better resume than them. I have applied to multiple jobs with the resume they made me and got rejected by all of them.

14 de mayo de 2024
Opinión espontánea
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Respuesta de storeylineresumes.com

Hi Deeeta!
We cannot locate a record of your order under your name, and we would like the opportunity to rectify this situation. Thank you for sharing your feedback. To better assist you, please reach out to our customer support team.

Valorada con 5 estrellas sobre 5

Throughout my career

Throughout my career, I've tried my hand at various resume services, but none have come close to the exceptional experience I had with Storeyline. From start to finish, Roy, who was in charge of revamping my resume, maintained open lines of communication, keeping me informed and involved every step of the way.
The end result is nothing short of remarkable – a polished, professional resume that I'm excited to put to use in my job search. I have high hopes that this powerful tool will open new doors and help me land the perfect opportunity.

15 de mayo de 2024
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Respuesta de storeylineresumes.com

Hi Susannah!
We're absolutely thrilled to hear about your amazing experience! It's wonderful to know that Roy and the Storeyline team exceeded your expectations. Your kind words are truly appreciated and motivate us to continue delivering exceptional service. Thank you for choosing Storeyline!

Valorada con 5 estrellas sobre 5

I used Storyline in April to revamp my…

I used Storyline in April to revamp my resume for a career change – from a Registered Nurse to a Director of Nursing position. It was a night and day difference!
I tried writing my own resume, but getting past the software programs felt impossible. Plus, transitioning between such different roles within the healthcare field was a challenge I couldn't seem to tackle on my own.
The whole process incredibly smooth. They clearly explained everything upfront, and whenever I had questions, they responded promptly and thoroughly.
The initial interview was fantastic. She took the time to understand my career goals and accomplishments, helping me articulate how my nursing experience translated to director-level skills.
My resume writer was amazing! They were incredibly responsive and addressed all my concerns. They truly captured my experience and achievements in a way that resonated with leadership roles.
I'm thrilled with the final resume. It's polished, powerful, and perfectly highlights my qualifications. Most importantly, I already have interviews lined up!

1 de abril de 2024
Opinión espontánea
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Respuesta de storeylineresumes.com

Hi Paige!
We're absolutely thrilled to hear about your career transition success and the impact our resume has had! It's incredibly rewarding to know that we helped you showcase your skills and land those interviews. Thank you for your kind words and for choosing Storeyline!

Valorada con 5 estrellas sobre 5

Repeat customer!!

Repeat customer here! Storeyline wrote my resume back in 2021. I loved my resume, I loved the experience I love robynns posts. 2023 I needed my resume and LinkedIn updated. The process was easy and quick, much faster the whole resume package. 2024 I did a resume overhaul to change job fields and was very impressed with the outcome. I am unfamiliar with ATS and didn’t truly understand how I should be using my documents. A team member called me and walked me through everything, answered every question I had and we even got to chatting about growing up in the same small town. I occasionally chit chat with Robynn on linked in and she is engaging and an excellent cheerleader. I feel supported and can’t say a negative thing about Robynn or her team.

1 de febrero de 2024
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Respuesta de storeylineresumes.com

Hi Dan!
We're overjoyed to hear you're a repeat customer and that we've consistently exceeded your expectations! Your kind words about our team are truly appreciated. We're committed to providing exceptional service and support throughout your career journey. Thank you for your continued trust in Storeyline!

Valorada con 5 estrellas sobre 5

I’m very grateful for their services

I’m very grateful for their services. I attempted to write my own resume with no real luck. My co worker recommended storeyline as her and her husband had used their services and loved it. I purchased the senior executive package and an executive biography. They have a lot of templates to choose from but I let my writer choose what template they would think fit best and I’m glad that I did, it looks very organized and clean. They are very easy to communicate with and answer emails promptly. I like that you can text as well as I am not always actively using email. It does take a little time however the quality is worth the wait. I will be recommended their services to anyone in need of a resume.

8 de mayo de 2024
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Hi Katelyn!
We're thrilled to hear about your positive experience! It’s wonderful to know that our team was able to assist you in achieving your career goals. Thank you for your kind words and for choosing Storeyline!

Valorada con 5 estrellas sobre 5

Great resume!

I'm surprised by these negative reviews. I had a wonderful experience and was
recommended by my daughter in law who has used Storeyline. I purchased the professional package and two coaching sessions which were really informative, it felt like talking to a friend. The process was very straightforward, easy to follow and I found everyone I worked with to be very professional. This isn't a $50 overnight resume where you don't speak to anyone and just fill out a form. The process is thorough and it pays off. I would use again and would recommend to any family or friends.

10 de mayo de 2024
Opinión espontánea
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Respuesta de storeylineresumes.com

Hi Mandy!
We're delighted to hear about your positive experience and that you'd recommend Storeyline to your family and friends! Your kind words about our team and the process are truly appreciated. It’s wonderful to hear that our coaching sessions were beneficial and that you're already seeing results. Thank you for choosing Storeyline!

Valorada con 1 estrellas sobre 5

Really awful experience

Really awful experience. The initial interview apparently had incorrect notes and therefore the resume drafts were including items that I didn't say I did, and although I asked multiple times to remove those items, they kept appearing in drafts, through two different writers. The drafts had weird spacing I had to point out, incorrect information, and repeated bullet points. I got to the point where I just didn't trust the content in the resume or other documents and ended up having to rewrite it myself. Waste of time and money.

15 de abril de 2024
Opinión espontánea
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Respuesta de storeylineresumes.com

Hi SB!
I’m truly sorry to hear about your experience and the issues you encountered with your resume drafts.

While I’m unable to access specific details due to not having your name, I want to assure you that we take these matters very seriously. Incorrect information from interview notes is not common, and we always strive to correct any errors as soon as they are identified.

Regarding the spacing and formatting, some of our writers use justified alignment for a cleaner look, but we understand this may not be to everyone’s preference. If you’d like, we can certainly make adjustments to meet your preferences.

Please reach out to us directly so we can rectify this situation and work towards a resolution. Your satisfaction is important to us, and we’d like to ensure you get the quality you expect.

Valorada con 5 estrellas sobre 5

High quality EFFECTIVE resumes for today's job search

I had used another resume service before I found Storeyline Resumes. Like many others, that was on LinkedIn via the company founder, Robynn. I liked her content, her tenacity to help people in their career. Times are tough and I need all the help I can get. I made an appt for an inquiry call to learn more about their services. A real person talked to me and explained how the service worked and what applicable costs looked like. I gave it some thought then emailed the company that I'd like to proceed. My next step was a personal 45 minute "interview" where a friendly, polished professional asked me detailed questions to capture more of my story than what was already on my old resume. Boy I felt great after that talk! It was fun to really think about the impacts I've made along my career journey. Then it took the writer about 3 weeks to delivery my new resume. It was a draft of course - the company had told me to expect a draft so that they could get feedback from me to really fine tune the new resume. I provided feedback (and yes, they are human it was not a perfect draft hence why it is called a draft) and then a few days later I received the final version and a few days after that i received a cover letter I could use and content for my LinkedIn profile. I was amazed at how they told my story but the real benefit came from the increased requests to interview. Within three weeks I had 7 requests and counting. Storeyline did a fantastic job. They delivered the high quality modern resume the first company did not and clearly have talented top tier writers on their staff. I would highly recommend them to anyone looking to "shake up" their job search. I am glad I did not listen to the negative reviews here!! Do more research before buying in to disgruntled people.

11 de febrero de 2024
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Respuesta de storeylineresumes.com

We're absolutely thrilled to hear about your incredible experience with Storeyline! Your kind words about our team, process, and the impact our work has had on your job search are incredibly motivating. We're so glad you decided to trust us and that your decision has paid off! Thank you for being a fantastic advocate for Storeyline.

Valorada con 1 estrellas sobre 5

It's not 1970 anymore

Overpriced, outdated, and ineffective. This resume may work for you in 1970, when you can walk up to an executive with enough gumption. But to submit to an online ATS for a tech company? Not going to work. Scores below 20 in ATS review programs.

23 de junio de 2023
Opinión espontánea
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Respuesta de storeylineresumes.com

Hi Anthony!

I’m sorry to hear that you’re dissatisfied with your resume.

We strive to stay current with industry standards and regularly provide training to ensure our documents reflect the latest practices. Our templates are designed to cater to a variety of styles and needs, and we’re always happy to work with you to adjust the resume style if it doesn’t meet your expectations.

Our focus is on creating resumes tailored to the specific position you’re targeting and incorporating the appropriate keywords to optimize your chances with ATS systems. If you’re using the ATS-friendly version of your resume for online applications, that helps improve your results.

We don’t rely on resume-scoring devices, as they often provide misleading scores to promote their own services. Instead, we focus on best practices for resume writing and ATS optimization.

Please let us know if there’s anything specific you’d like us to address, and we’ll be happy to assist.

Valorada con 1 estrellas sobre 5

Lots of errors. Poorly written.

Lots of errors. I gave them feedback from recruiters and hiring managers. They all had the same constant feedback.

I reached out to storyline asking for help or feedback and was turned down. Once it’s done it’s done. “…3rd party opinion’s aren’t relevant “-Felicia

Executive package. Also- if you’re going to use ChatGTP please make it less robotic. I took my old resume and it spit out almost the same copy.

Huge waste of money. Robbin- for years I used your services. It’s subpar and garbage. Your not who you used to be.

26 de febrero de 2024
Opinión espontánea
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Respuesta de storeylineresumes.com

Hi Mark!

I’m sorry to hear about your frustration with our services.

I want to clarify that we do not use ChatGPT or any artificial intelligence for our resumes. Our documents are crafted by in-house trained expert writers who apply their expertise to meet current industry standards.

At no point did we say “…3rd party opinion’s aren’t relevant", what we told you was, “While we value client feedback throughout the process, revisions based on third-party input at that point would deviate from our established methodology. Resumes are subjective, and opinions on what makes a compelling resume can vary widely. Our company has developed a method that considers a broad range of factors and has demonstrated success. We believe in consistency and reliability, which may be challenged when incorporating diverse third-party opinions.”

Regarding the feedback you received, we offered to review it and provide our perspective: “I would be happy to review the feedback you received and provide my opinion on it, including any aspects that may be relevant to consider.”

It seems this offer was missed, as the negative review was posted before we could address your concerns further.

Resume trends and best practices do change over time, and while we adhere to these evolving standards, we are still committed to making any necessary revisions. If you’d like to discuss your resume further or need additional edits, please reach out to us directly.

Thank you for your past support, and I hope we can resolve this to your satisfaction.

Valorada con 1 estrellas sobre 5

It's obvious they use ChatGPT for their…

It's obvious they use ChatGPT for their services. This was very impersonal. Had one phone interview where they ask generic questions and then never spoke to another person again. The resume came back with typos and incorrect information. Spend your money elsewhere.

2 de enero de 2024
Opinión espontánea
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Respuesta de storeylineresumes.com

Hi DC!

I’m sorry to hear about your disappointment with our services. Since we don’t have your name, I’m unable to look up your specific experience, but I’d like to address your concerns.

I want to assure you that we do not use ChatGPT or any artificial intelligence to write resumes. All our writers are in-house professionals with over 10 years of resume writing experience. While AI can be a useful tool for recent graduates or those with limited professional experience, it lacks the ability to fully capture the unique challenges, achievements, and nuances of a seasoned professional's career.

Employers are looking for more than just a list of skills and responsibilities; they want to understand the story behind your successes. This includes the context of your achievements, the obstacles you’ve overcome, and the innovative solutions you’ve developed. AI, no matter how sophisticated, cannot replicate the depth and authenticity of your personal narrative.

We conduct a 45-minute interview to gather detailed information and strive to make the experience as personal as possible. We are also available at any time to talk with you about your resume or answer any questions you may have throughout the process to ensure you feel supported.

Please reach out to us directly so we can rectify this situation and provide the assistance you need.

Thank you for bringing this to our attention, and I hope we can work together to resolve your concerns.

Valorada con 1 estrellas sobre 5

Grammatical errorts, scammy looking resume, had to redo it myself, paid 785 for "executive package"

The first resume had grammatical errors, and the templates weren't great. I requested a rewrite; the second one was almost as bad as the first. I emailed them my updated version compared to theirs. I also noticed their version of the resume wasn't mobile-friendly. I made a complaint directly to Robbyn, and she dismissed me, saying she's been in business for twenty-three years and they are "industry experts." A bit of a puffed-up attitude. Apparently, this is yet another company that learns nothing from complaints or feedback. I think many of the stories on LinkedIn are exaggerated. How many people have a 1st interview with the president of the company? That post is what got me questioning the veracity of the posts. I stopped following her after that post.
Do not recommend their service. They would not entertain a refund. Politely dismissed by Robbyn. I noticed every comment on this site was negative. I wish I had done more research on this company before I handed them my money. And, to top it off, two consulting company recruiters commented that Storeyline's version of the resume looked cheesy, titles of jobs were too small to read, and the whole thing read like a generic bio. I was embarrassed and dismayed and redid my resume. I will not ever use what they produced. Ugh. Snake oil. Lesson learned.

18 de noviembre de 2023
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Respuesta de storeylineresumes.com

Hi Marie!

I’m sorry to hear about your negative experience with our services. I’d like to address your concerns directly.

We offer a wide variety of templates and are always willing to adjust a template to better suit your needs.

Regarding the issue of mobile-friendliness, our resumes are designed for traditional printing and desktop viewing. The design and layout elements that make a resume visually appealing and easy to read on larger screens can be challenging to adapt for mobile devices without losing their effectiveness. We do not advertise mobile-friendly resumes, as this is not a service we offer.

You mentioned that two recruiters commented on the font size of the job titles. Your font size for job titles is 10, consistent with the rest of the resume, to maintain a professional and cohesive look.

You also noted that Grammarly flagged errors in your resume. Resumes often prioritize brevity and clarity, omitting articles or conjunctions for concise bullet points. While Grammarly might flag these omissions as grammatical errors, they are stylistically appropriate for resumes.

Regarding your communication with Robbyn, there was no intent to dismiss your concerns. Our response to you was: “We genuinely appreciate your feedback and are pleased to accommodate your request by not only addressing the font size issue but also enhancing the overall appearance of your resume.”

We offered to address these issues for you, but it appears there was no further response.

We take all feedback seriously and strive to learn from every client interaction to improve our services. If there’s anything more we can do to address your concerns, please don’t hesitate to reach out.

Valorada con 2 estrellas sobre 5

I spent upwards of $700 of money I did…

I spent upwards of $700 of money I did not have to use this resume service. I follow Robynn on LinkedIn as was completely taken by her posts, and her interactions, and truly believed this was money well spent and an investment in my future.

Unfortunately, I was completely wrong. The first resume was full of mistakes, continuity issues, and a complete disregard for my accomplishments in my career.

The resume needed to be redone (with MY editing) 5 times. I did not request a refund as it seemed like a waste of time, and I did get 5 rewrites.

The resume has not helped me get any further ahead than my previous resume. The cover letter reads like AI-

Robynn is selling snake oil to a job market that is depressed, sad, broke, and completely defeated.

Please do not use this service. Save the money-

1 de septiembre de 2023
Opinión espontánea
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Respuesta de storeylineresumes.com

Hi Lisa!
I appreciate you taking the time to share your experience with our service. I'm truly sorry to hear that you weren't satisfied with the outcome, especially given the investment you made.

I've reviewed your case, and I'd like to address a few points:

We did note that you were initially unhappy with your first writer, which is why we assigned a new writer to your case. Following this change, you expressed satisfaction in your portal comments, saying "Cannot thank you enough!" and "Thank you so much! This looks amazing!"

I want to assure you that we do not use AI to create any of our documents. All our materials are crafted by experienced, in-house executive writers. We take pride in providing personalized, human-created content for each client.

It's important to clarify that we would never prey on anyone who is depressed, sad, or in financial difficulty. Our goal is to help job seekers, not to take advantage of them.

We understand that the job market can be challenging, and we're committed to supporting our clients through this process. If you're still not seeing the results you hoped for please reach out and we can discuss your documents and make sure you are using them correctly.

We're here to help and would appreciate the opportunity to address your concerns and improve your experience with our service.

Valorada con 1 estrellas sobre 5

Lots of mistakes

Lots of mistakes, revisions. Not worth the price!
Work is not audited and had to re-write a few sentence's for accuracy.

3 de diciembre de 2023
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Respuesta de storeylineresumes.com

Hi Thomas!
I’m sorry to hear that you were not satisfied with our service. I’d like to address your concerns directly.

We value your feedback and would like to make things right. If you’re open to it, we’d be happy to work with you to address any remaining issues with your resume and ensure it meets your standards.

Please reach out to us directly so we can rectify this situation.

Valorada con 1 estrellas sobre 5

Fraudulent, Unprofessional and Detrimental

I initiated with Storeyline Resumes on September 25th,2023 to the tune of $689. The business committed to providing me with a resume revamp, cover letter and linkedin summary. The first draft received of the resume after over 2 weeks had more than 13 TYPES of issues listed below, leading to over 30+ issue occurrences with theresume provided to me: 1. MISSING INFORMATION 2. REPEATED SENTENCES 3. many of the metrics removed 4. the most generic word usage rather than any combination of keywords highly relevant to my industry 5.DOES NOT HIGHLIGHT MY INTERNATIONAL EXPERIENCE AT ALL***which is one of my most important aspects that highly differentiates me as a candidate 6. does not include any of the key capabilities highlighted to the interviewer oron the additional homework I gave 7. Provides 0 additional keywords of value, but does provide unclear verbiage substitutes such as "shepherding" 8. Typos! 9. The excessive use of generic, meaningless jargon ("possesses cross cultural immersion" is not an appropriate or functional statement, what on earth is "productive team incentives"?)10. Repeated fragments in paragraphs providing 0 value 11.Puts unrelated bullet points into a shared context 12. Puts unrelated bullet points under the wrong experience sections 13. WRONG DETAILS i.e. locations.... There are more issues, but honestly the time wasted already on this shambled assembly of a 'product' is at a detriment to the customer. The LinkedIn representation of competency, advocacy, professionalism and industry knowledge is COMPLETELY misrepresentative of the predatory "service" provided, which is actually a disservice and fraudulent waste of time and money for any professional at any level of their career. The business has done nothing to rectify the situation so far.

9 de octubre de 2023
Opinión espontánea
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Respuesta de storeylineresumes.com

Hi GK!

I’m sorry to hear about your dissatisfaction with our service. I’d like to address your concerns directly and provide some clarification.

While I am unable to look at your specific experience directly as I don’t have your name, I would like to address your complaints:

First Draft Timing: Your first draft is based on when you submit your homework. We cannot assign you a writer until we receive that information. If there was a delay, it may have been due to waiting for necessary details from your end.

Removed Metrics: If metrics were removed from the resume, there could be several reasons for this. Metrics may have been omitted if they were not verifiable, irrelevant to the job application, or inconsistent. However, without your specific details, I cannot confirm the exact reason.

Generic Word Usage and Jargon: We aim to use industry-specific keywords for ATS compliance. Terms like "cross-cultural immersion" and "productive team incentives" are meant to align with what employers and ATS systems look for in resumes.

Please reach out to us directly so we can rectify this situation. We are committed to making this right and will work with you.

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