TALOR Home & Garden Opiniones 

532
•
TrustScore: 4 sobre 5

4,2

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Another wonderful experience with Talor. Order process as smooth as ever, with our lovely sun lounger delivered just 10 days later. Fully built so zero effort needed for assembly. Also the free cushio... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very nice looking, good quality furniture and reasonable prices too. The contemporary metal frames look great. (Pulse sofas and rising tablet set in charcoal). Excellent patient online customer servic... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very nice company. Extremely helpful staff, great experience & very good service. We are very pleased with our Maze Oxford four chair table set and cover. It is a lovely product. We would thoroughly r... Ver más

Valorada con 5 estrellas sobre 5

Ordered online with very accessible process. Was surprised at just how soon the furniture would be available. Particularly impressed by the company used for delivery. Only complaint is that it isn'... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles
  2. también en la categoría
  3. Accesorios para muebles
  4. Tienda de mobiliario para jardín
  5. Tienda de muebles de exterior
  6. Tienda de muebles de mimbre
  7. Tienda de muebles para dormitorio

Sobre TALOR Home & Garden

Escrito por la empresa

TALOR is a high-end online furniture company shipping across the UK and Europe. Founded in May 2019, we started as a specialist supplier of rattan garden furniture but quickly expanded our range to offer outdoor fabric furniture, pergolas, outdoor rugs, artificial green walls and artificial grass, fire pits, parasols and more.

We pride ourselves on providing an unrivalled service, and customer satisfaction is of utmost importance to us. Our customers are continually stunned by our efficiency and ability to go the extra mile when it counts. Unfortunately, there are rare occasions where mistakes are made (we're only human) or an uncontrollable issue arises - but we believe that the way in which these issues are handled is the most important element of excellent customer service.

We welcome reviews of all kinds on our Trustpilot page and encourage our customers and prospects to read all reviews and responses to gain an extensive understanding of the quality of service we provide.

We kindly request that our customers only provide a fair and balanced review and do not bend the truth or provide information that is inaccurate. We take pride in the fact that we do not manufacture our reviews under any circumstance, meaning that all reviews and overall ratings are consistently reflective of the service we offer.

Our customer service team are always on hand and ready to assist with all queries, no matter how big or small. If you have an outstanding customer service query that needs resolving, we implore you to contact our customer service team prior to leaving public feedback, as we'd really appreciate the chance to go the extra mile and deliver an unforgettable customer experience. Upon a swift resolution of any customer service issues, we feel that you, the customer, can then provide a more balanced review of TALOR.

We'd like to take this opportunity thank you for your interest in TALOR Garden Furniture, or if you are a happy customer of TALOR, we thank you for your valued business and trust in our company.

Take A Load Off, Relax

Shop now, at www.talor.co.uk

Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

532 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,2

Todas las opiniones

(532)

1 opinión en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent service

Goods delivered promptly without issue. Good communication from seller. Would use again.

20 de julio de 2022
Logotipo de TALOR Home & Garden

Respuesta de TALOR Home & Garden

Thank you Mike for your kind review, it has been our absolute pleasure :-)

Valorada con 5 estrellas sobre 5

My new TALOR Garden furniture is really lovely…

Garden furniture looked really lovely on the TALOR website and I was not disappointed once delivered. My new furniture is absolutely perfect, and just in time for the lovely weather we are having. Comfortable and stylish, really finishes off all the hard graft I’ve put into my garden. Would definitely recommend TALOR.

15 de julio de 2022
Logotipo de TALOR Home & Garden

Respuesta de TALOR Home & Garden

Thank you Amanda for your kind words and am thrilled to hear you love your new furniture. I hope you have a lovely Summer and you get to use your furniture often :-)

Valorada con 5 estrellas sobre 5

Very efficient service.

Ordered online with very accessible process. Was surprised at just how soon the furniture would be available. Particularly impressed by the company used for delivery.
Only complaint is that it isn't as comfortable as the old stuff it replaces. Had we viewed it in a shop, we wouldn't have chosen this set.

14 de julio de 2022
Logotipo de TALOR Home & Garden

Respuesta de TALOR Home & Garden

Thank you Marion for your kind review, it is greatly appreciated and I am sorry you don't find it as comfortable as your old set.

Valorada con 5 estrellas sobre 5

Would happily order again as my order…

Would happily order again as my order was delivered with faulty chairs & these were replaced within a few weeks

11 de julio de 2022
Logotipo de TALOR Home & Garden

Respuesta de TALOR Home & Garden

Thank you Pat for your lovely review and for giving us the opportunity to get things resolved for you. You have been incredibly patient and for that we thank you :-)

Valorada con 5 estrellas sobre 5

Great service from the minute I placed…

Great service from the minute I placed the order. The furniture is fantastic quality, I had been looking for a long long time and am so happy with my decision.

10 de julio de 2022
Logotipo de TALOR Home & Garden

Respuesta de TALOR Home & Garden

Thank you Beverley for your lovely review, it is very much appreciated. I am thrilled you love your new furniture and it has been our absolute pleasure :-)

Valorada con 5 estrellas sobre 5

The furniture is lovely and both…

The furniture is lovely and both comfortable and stylish. Delivery was within the time frames given at the time of ordering.

6 de julio de 2022
Logotipo de TALOR Home & Garden

Respuesta de TALOR Home & Garden

Thank you for your review, it is much appreciated :-)

Valorada con 5 estrellas sobre 5

Great service from Talor from ordering…

Great service from Talor from ordering to delivery. Phoned a few time for an update and calls were always dealt with efficiently and politely. Absolutely love my higold furniture which has had nothing but praise about comfort and style.

30 de junio de 2022
Logotipo de TALOR Home & Garden

Respuesta de TALOR Home & Garden

Thank you Jane for your kind review and am thrilled to hear you love your HiGold furniture - they are beautiful sets and well worth the wait :-)

Valorada con 5 estrellas sobre 5

Really good communication

Really good communication throughout, regular updates on ETA.

30 de junio de 2022
Logotipo de TALOR Home & Garden

Respuesta de TALOR Home & Garden

Thank you for your kind review, much appreciated :-)

Valorada con 5 estrellas sobre 5

Happy customer….

Very happy with the helpful sales staff and the delivery. The pergola has been built and looks even better than I imagined.

29 de junio de 2022
Logotipo de TALOR Home & Garden

Respuesta de TALOR Home & Garden

Thank you Sandie for your kind review and I am thrilled to hear you love your new pergola. Looks like we are going to have a hot Summer, so I am sure you will get plenty of use out of it :-)

Valorada con 5 estrellas sobre 5

Furniture arrived quicker than expected…

Furniture arrived quicker than expected - really easy to put together and extremely comfortable. The delivery process was very simple and arrived exactly when it did. Love that it has a free winter cover - using it daily to keep the sofa clean.

29 de junio de 2022
Logotipo de TALOR Home & Garden

Respuesta de TALOR Home & Garden

Thank you for your kind review, it is very much appreciated and I hope you have many years enjoyment with your new garden furniture :-)

Valorada con 5 estrellas sobre 5

Happy with service and products

Happy with my order and delivery, services team kept me informed about delivery delay of one of my items and arranged delivery in parts so i get the available products as soon as they are available.

29 de junio de 2022
Opinión espontánea
Logotipo de TALOR Home & Garden

Respuesta de TALOR Home & Garden

Thank you so much for your kind review, it is very much appreciated :-)

Valorada con 1 estrellas sobre 5

Awful service and delivery

Their delivery and customer service is appalling. I received furniture which was not as on the photos and returned it (delivery driver was rude and didn't like the fact it was being returned) and re-ordered a different set. The new set arrived (another afternoon away from work) and the delivery driver couldn't build it, said it was the wrong way around and was not right. It was then handled with no care at all to sling it in the back of the van (the driver actually said he didn't care if it got damaged). When being received back it was built by TALOR and they said it was right despite the box giving wrong dimensions (?). They now want to re-deliver that set but are not prepared to offer any discount for the disruption caused by them. Just awful

27 de junio de 2022
Opinión espontánea
Logotipo de TALOR Home & Garden

Respuesta de TALOR Home & Garden

Thank you for your review Lindsey. We are actively trying to resolve any problems with your order so it would not be right for me to respond to your comments at this time. Thank you for your patience.

Valorada con 5 estrellas sobre 5

Good service all round

Good service all round. Our new furniture is great quality, it was delivered and assembled quickly.

15 de junio de 2022
Logotipo de TALOR Home & Garden

Respuesta de TALOR Home & Garden

Thank you Rhys for your kind words, they are much appreciated :-)

Valorada con 5 estrellas sobre 5

Love my new sun lounges good quality…

Love my new sun lounges good quality good communication would use them again

15 de junio de 2022
Logotipo de TALOR Home & Garden

Respuesta de TALOR Home & Garden

Thank you so much for your kind words, much appreciated and hope to welcome you back as customers again :-)

Valorada con 4 estrellas sobre 5

Great Customer Service

Item was great and arrived as described and within the timelines advised.
Unfortunately item was slightly damaged on delivery however Scott from the Customer Service team I couldn’t fault. Prompt, polite, didn’t have to wait days for a reply and resolved the issue immediately. A great addition to the team.
Star lost only because item arrived a little damaged.

11 de junio de 2022
Logotipo de TALOR Home & Garden

Respuesta de TALOR Home & Garden

Thank you Simon for the kind words and apologies that the item arrived a little damaged :-)

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más