TALOR Home & Garden Opiniones 

532
•
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Another wonderful experience with Talor. Order process as smooth as ever, with our lovely sun lounger delivered just 10 days later. Fully built so zero effort needed for assembly. Also the free cushio... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very nice looking, good quality furniture and reasonable prices too. The contemporary metal frames look great. (Pulse sofas and rising tablet set in charcoal). Excellent patient online customer servic... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very nice company. Extremely helpful staff, great experience & very good service. We are very pleased with our Maze Oxford four chair table set and cover. It is a lovely product. We would thoroughly r... Ver más

Valorada con 5 estrellas sobre 5

Ordered online with very accessible process. Was surprised at just how soon the furniture would be available. Particularly impressed by the company used for delivery. Only complaint is that it isn'... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles
  2. también en la categoría
  3. Accesorios para muebles
  4. Tienda de mobiliario para jardín
  5. Tienda de muebles de exterior
  6. Tienda de muebles de mimbre
  7. Tienda de muebles para dormitorio

Sobre TALOR Home & Garden

Escrito por la empresa

TALOR is a high-end online furniture company shipping across the UK and Europe. Founded in May 2019, we started as a specialist supplier of rattan garden furniture but quickly expanded our range to offer outdoor fabric furniture, pergolas, outdoor rugs, artificial green walls and artificial grass, fire pits, parasols and more.

We pride ourselves on providing an unrivalled service, and customer satisfaction is of utmost importance to us. Our customers are continually stunned by our efficiency and ability to go the extra mile when it counts. Unfortunately, there are rare occasions where mistakes are made (we're only human) or an uncontrollable issue arises - but we believe that the way in which these issues are handled is the most important element of excellent customer service.

We welcome reviews of all kinds on our Trustpilot page and encourage our customers and prospects to read all reviews and responses to gain an extensive understanding of the quality of service we provide.

We kindly request that our customers only provide a fair and balanced review and do not bend the truth or provide information that is inaccurate. We take pride in the fact that we do not manufacture our reviews under any circumstance, meaning that all reviews and overall ratings are consistently reflective of the service we offer.

Our customer service team are always on hand and ready to assist with all queries, no matter how big or small. If you have an outstanding customer service query that needs resolving, we implore you to contact our customer service team prior to leaving public feedback, as we'd really appreciate the chance to go the extra mile and deliver an unforgettable customer experience. Upon a swift resolution of any customer service issues, we feel that you, the customer, can then provide a more balanced review of TALOR.

We'd like to take this opportunity thank you for your interest in TALOR Garden Furniture, or if you are a happy customer of TALOR, we thank you for your valued business and trust in our company.

Take A Load Off, Relax

Shop now, at www.talor.co.uk

Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

532 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(532)

1 opinión en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Great modern garden furniture

Really like our new garden furniture - very modern and appears to be well made.
Delivery was good, quick and good customer service.

A couple of cons about the furniture itself:
- Once the seat cushions are on, the chair arms are a bit low.
- The teak stain runs a bit in the rain (to be expected as we didn't want to bother with a cover, and just don't push the chairs fully under the table)
- It took quite a while to assemble.

Otherwise / in general, very content! :)

10 de junio de 2022
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Respuesta de TALOR Home & Garden

Thank you for your kind words. I have sent you an e-mail regarding the teak with a solution for you :-)

Valorada con 5 estrellas sobre 5

Brilliant personal service

Great experience buying from Talor Garden Furniture. The whole process was easy and well managed, nothing was too much trouble. Thank you for offering such a personal and helpful service.

4 de junio de 2022
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Respuesta de TALOR Home & Garden

Thank you Mandy for your kind words. We are a small team here at Talor HQ and that personal approach is what we are aiming for, so we hear reviews like this it means a lot :-)

Valorada con 5 estrellas sobre 5

Ambition 3 seat sofa set

Really pleased with my purchase. There was a bit of a mix-up on my order but it was resolved quickly, satisfactorily and politely. Think you learn more when mistakes happen so happy to recommend Talor for their professional response as well as the product.

4 de junio de 2022
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Respuesta de TALOR Home & Garden

Thank you Nick for your kind words and glad we managed to get everything sorted for you :-)

Valorada con 5 estrellas sobre 5

Really pleased that we chose to use Talor!

Easy ordering, good communication, great delivery process and great quality furniture - really pleased that we chose to use Talor!

3 de junio de 2022
Opinión espontánea
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Respuesta de TALOR Home & Garden

Thank you very much for the lovely review and so glad you love your new furniture. Here's hoping this sunshine stays for a while :-)

Valorada con 5 estrellas sobre 5

Absolutely brilliant

Absolutely brilliant, kept well informed of delivery and the furniture is fantastic will definitely use this company again thank you so much.

1 de junio de 2022
Opinión espontánea
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Respuesta de TALOR Home & Garden

Thank you Denise for your kind words, they are much appreciated.

Valorada con 5 estrellas sobre 5

Good service, good quality product.

I bought a Zest outdoor dining set which was advertised as a fairly quick delivery within a few weeks. Communication was good and I was notified by the delivery company they had notice of my order and would be in touch to arrange delivery. Everything went smoothly and as described. Too often things are advertised as 'in stock' then take weeks/months to be delivered. Not in this case I'm happy to say. Once delivered, the only thing I had to do was attach the legs for the table and chairs and that was simple. The dining set is excellent quality and we're really pleased with it. It wasn't cheap but you get what you pay for. I got a follow up e-mail from Talor to check I was a happy customer which is a nice touch. Can't fault my experience and have no hesitation recommending Talor. The cover that came with it was rubbish but that's not enough to knock a star off.

1 de junio de 2022
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Respuesta de TALOR Home & Garden

Thank you Brendan for your lovely review, it is very much appreciated. The Zest set you have bought is a lovely set and I am sure you are going to get lots of use out of it this Summer :-)

Valorada con 5 estrellas sobre 5

Love my new garden table and chairs

Love my new garden table and chairs! Haven’t used yet as rain has hasn’t stopped!! Delivery was excellent and packaging was amazing!! Great company! Thankyou

1 de junio de 2022
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Respuesta de TALOR Home & Garden

Thank you so much for your kind words, they are much appreciated. Looks like the sun has arrived now, so hopefully you will be able to get lots of use out of your new garden furniture :-)

Valorada con 5 estrellas sobre 5

Great product

Great product, good value and prompt delivery. What more could you want.

25 de mayo de 2022
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Respuesta de TALOR Home & Garden

More great customers like yourself Peter :-) Thank you for your kind review, it is much appreciated :-)

Valorada con 4 estrellas sobre 5

The team at Talor were really rather…

The team at Talor were really rather great, replacing a table top that was delivered in error within a few days. Reasonable price for a great quality set of furniture.

23 de mayo de 2022
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Respuesta de TALOR Home & Garden

Thank you Chris for your review, it is much appreciated. If there is anything we could have done better, please do let us know :-)

Valorada con 5 estrellas sobre 5

Great service

Great service - kept me informed along the way and dealt with a couple of small issues on delivery promptly. Definitely recommend

20 de mayo de 2022
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Respuesta de TALOR Home & Garden

Thank you for your lovely review and kind words and glad we got everything resolved for you :-)

Valorada con 5 estrellas sobre 5

Excellent service and excellent product…

Excellent service and excellent product we are delighted with our garden table chairs and outdoor sofa set

20 de mayo de 2022
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Respuesta de TALOR Home & Garden

Thank you Jonathan for your kind words and review, it is much appreciated and it has been our pleasure :-)

Valorada con 5 estrellas sobre 5

I rarely give five star reviews

I rarely give five star reviews, but in this case I must: The ordering system was efficient and the delivery quick (I would also like to thank the delivery man).
We are delighted with the furniture. It is a lovely quality and very comfortable. Everything was exactly as I had expected from the website.
I had a couple of further queries with Customer Service, from whom I had excellent and immediate assistance. Thank you Scott!
The service and the product have been excellent throughout. Can’t wait to spend our summer sitting out at our new set!

19 de mayo de 2022
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Respuesta de TALOR Home & Garden

Thank you Caroline for your lovely review and kind words, it has been an absolute pleasure dealing with you and I hope you have many years enjoyment out of your lovely new garden furniture :-)

Valorada con 4 estrellas sobre 5

Excellent firm

This firm is extremely good to deal with. At all times I knew what was happening with my order. A query was dealt with promptly. The furniture arrived earlier than promised with full communication . The furniture is great quality and the table was easy to erect. The only reason I have given four stars instead of five is because of our own inadequacy really. We chose not to have the delivery men remove packaging and erect and as two pensioners we have struggled with the Lazy Susan and the parasol as no instructions were given. Other than that the product and service were excellent.

19 de mayo de 2022
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Respuesta de TALOR Home & Garden

Thank you Alice for your kind review. I am sorry to hear you had some problems with the lazy susan and the parasol etc. Hopefully, the issues have been resolved now with the suggestions I e-mailed across to you but if I can help you further, please let me know :-)

Valorada con 5 estrellas sobre 5

Great quality

Expensive but you get what you pay for.
Don’t bother getting lower quality for outdoor as you’ll only Need to replace it with quality like Talor! Great product, excellent service and couldn’t recommend more. Thrilled with my huge modular sofa! X

18 de mayo de 2022
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Respuesta de TALOR Home & Garden

Thank you so much Erin for your lovely review and so happy you are pleased with your purchase! If we can help you further, please don't hesitate to ask :-)

Valorada con 5 estrellas sobre 5

Very good service

Very good service. There was a little delay in communication to logistics - re delivery but this was quickly rectified.
Quality of product good. One corner of a stool slightly coming undone.
Otherwise very satisfied

18 de mayo de 2022
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Respuesta de TALOR Home & Garden

Thank you Pauline for your review and kind words, they are much appreciated and hopefully we have got everything sorted for you now :-)

Valorada con 5 estrellas sobre 5

Fantastic company

Fantastic company, very helpful, my garden looks like something out of a magazine. I would definitely recommend and I’m looking forward to buying my next purchase.

17 de mayo de 2022
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Respuesta de TALOR Home & Garden

Thank you Claire for your lovely review and for your continued custom. Our customers are very important to us and we look forward to hearing from you again soon :-)

Valorada con 5 estrellas sobre 5

Excellent

Excellent! As always

17 de mayo de 2022
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Respuesta de TALOR Home & Garden

Thank you so much for your kind words Suzanne and for being a fantastic customer. It has been our pleasure :-)

Valorada con 5 estrellas sobre 5

Highly recommend this friendly helpful company

First rate service and customer support. They couldn’t have been more helpful and garden furniture received in perfect condition on the date agreed. Would highly recommend.

12 de mayo de 2022
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Respuesta de TALOR Home & Garden

Thank you Allison for your lovely review and kind words! It has been our absolute pleasure and enjoy your furniture :-)

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