Shaida and Zanko team were amazing! They made the place spotless, were very friendly and professional and would definitely use them again. They work to exceptional standards and would highly recommend... Ver más
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Consulta las opiniones de los clientes
Moji and his team did an absolute fantastic job cleaning my home today. They were extremely professional, polite, and obliging from start to finish, and they worked exceptionally hard to ensure every... Ver más
I booked Tenancy.Cleaning for an end-of-tenancy clean when moving out of my flat in Wokingham, and Moji and his team did an excellent job. They arrived on time, brought all their own equipment and wo... Ver más
La empresa ha respondido
I had the Nesh Team come and do a full end of tenancy clean. They have left the place absolutely sparkling. They completed everything I asked for and they’ve done such a good job honestly could not ha... Ver más
Información sobre la empresa
Escrito por la empresa
Tenancy.Cleaning is a one-stop solution for all your professional cleaning needs and covers most parts of the UK. Whether it's End of Tenancy Cleaning, Move in Cleaning or Builders Cleaning – our diverse range of services provide customers with full satisfaction, no matter what their requirement is. With trained staff and high quality equipment, we guarantee an exceptional service that will leave you feeling impressed and leave each room looking better than before! If that isn’t enough, our move out cleaning packages are tailored to meet every requirement so you have peace of mind when it comes to getting back your deposit. Rest assured - with tenancy.cleaning, you can find the perfect cleaning solution for your home or business! Cleaning services that are currently available from our company: Tenancy Cleaning One off cleaning After builders cleaning Carpet and upholstery cleaning Oven and appliances cleaning Pressure washing service
Información de contacto
8 Charminster Court, Lovelace Gardens, KT6 6RX, Surbiton, Reino Unido
- 02081460266
- info@tenancy.cleaning
- tenancy.cleaning
4,4
Excelente
2 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 59% de las opiniones negativas
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Really pleased with the service
Really pleased with the service. Easy to book, especially at such short notice, with great communication throughout. Robert did a great job with the end-of-tenancy clean and sent photos afterwards, which was really helpful. Fairly priced, reliable and efficient – would definitely use again.
25 de agosto de 2026
Opinión espontánea
Respuesta de Tenancy.Cleaning
Thank you so much for your fantastic review! We’re delighted to hear that you found the booking process easy, especially at short notice, and that our communication was clear throughout.
It’s wonderful to know that Robert did a great job with the end-of-tenancy clean and that the photos afterwards were helpful. We really appreciate your kind words about our service and are especially pleased to hear that you would use us again.
We’ll be sure to pass your feedback on to Robert!
The Tenancy Cleaning Support team
Ali’s team did a fantastic job at…
Ali’s team did a fantastic job at cleaning, everything we asked for was done to an amazing standard.
24 de agosto de 2026
Opinión espontánea
Respuesta de Tenancy.Cleaning
Thank you so much for your fantastic review! We’re delighted to hear that Ali’s team did such a great job and completed everything you requested to an amazing standard.
We really appreciate your kind feedback and will be sure to pass your praise on to Ali and the team.
Thank you again for choosing Tenancy Cleaning!
The Tenancy Cleaning Support team
Would definitely recommend
Ismail and his team worked really hard to achieve a great finish. Would definitely recommend their oven & fridge clean service.
24 de agosto de 2026
Opinión espontánea
Respuesta de Tenancy.Cleaning
Thank you so much for your fantastic review! We’re delighted to hear that Ismail and his team worked so hard to achieve such a great finish.
It’s wonderful to know you were particularly pleased with the oven and fridge cleaning. We really appreciate your recommendation and will be sure to pass your kind feedback on to Ismail and the team.
Thank you again for choosing Tenancy Cleaning!
The Tenancy Cleaning Support team
I was very pleased with the services
I was very pleased with the services, the cleaning was perfect, not a soec of dust or grime in sight,mnay thanks
24 de agosto de 2026
Opinión espontánea
Respuesta de Tenancy.Cleaning
Thank you so much for your wonderful review! We’re delighted to hear that you were very pleased with the service and that the cleaning was completed to such a high standard, with not a speck of dust or grime in sight!
We really appreciate your kind words and are so glad you were happy with the result. Thank you again for choosing Tenancy Cleaning!
The Tenancy Cleaning Support team
Really good clean very happy
Really good clean very happy, Robert did a great job!
24 de agosto de 2026
Opinión espontánea
Respuesta de Tenancy.Cleaning
Thank you so much for your lovely review! We’re delighted to hear that you were really happy with the clean and that Robert did a great job.
We’ll be sure to pass your kind feedback on to Robert. Thank you again for choosing Tenancy Cleaning and for taking the time to share your experie
Suburb end of tenancy clean!
Ali and his team completed an end of tenancy clean for us which was a last minute booking..
They did such a fantastic job! The house was gleaming and they did such a professional job!
Great price and great service.
Thank you guys!
23 de agosto de 2026
Opinión espontánea
Respuesta de Tenancy.Cleaning
Suburb end of tenancy clean!
Ali and his team completed an end of tenancy clean for us which was a last minute booking..
They did such a fantastic job! The house was gleaming and they did such a professional job!
Great price and great service.
Thank you guys!
Amazing!!
Oh my god, these guys did an amazing job on our one bed one bath flat! Three people came for 3 hours and did an amazing job on our end of tenancy clean. Would definitely use again if we weren’t moving out of the area!!
22 de agosto de 2026
Opinión espontánea
Respuesta de Tenancy.Cleaning
Thank you so much for your amazing review! We’re absolutely delighted to hear that the team did such a fantastic job on your one-bedroom flat and left you so impressed with the end-of-tenancy clean.
It’s wonderful to know that you would have used us again if you weren’t moving out of the area. We really appreciate your kind words and wish you all the best with your move!
Thank you again for choosing Tenancy Cleaning and for sharing your experience.
The Tenancy Cleaning Support team
Ali and his team did an outstanding job…
Ali and his team did an outstanding job with our end of tenancy clean. They were remarkably quick without sacrificing quality, working in a way that was both fast and highly methodical. Every corner of the property was thoroughly addressed, and they left everything spotless and shining; exactly what you need to ensure a smooth handover.
On top of their fantastic work ethic, the lads were incredibly polite, professional, and easy to deal with throughout the process. I couldn't be happier with the results and would highly recommend Ali and his team to anyone looking for a reliable, top-tier cleaning service!
20 de agosto de 2026
Opinión espontánea
Respuesta de Tenancy.Cleaning
Thank you so much for such a fantastic and detailed review! We’re delighted to hear that Ali and his team delivered an outstanding end-of-tenancy clean and managed to work quickly without compromising on quality.
It’s wonderful to know that every corner of the property was thoroughly addressed and left spotless, helping make your handover as smooth as possible. We’re also pleased that you found the team polite, professional, and easy to deal with throughout.
We’ll be sure to pass your fantastic feedback on to Ali and the team. Thank you for your strong recommendation and for choosing Tenancy Cleaning!
The Tenancy Cleaning Support team
Shaida and her colleague have been very…
Shaida and her colleague have been very helpful in the end of tenancy cleaning! They provided a very detailed, professional, and thorough service. I’m very happy with their delivery. Highly recommended! Thanks again, Shaida.
20 de agosto de 2026
Opinión espontánea
Respuesta de Tenancy.Cleaning
Thank you so much for your fantastic review! We’re delighted to hear that Shaida and her colleague provided such a detailed, professional, and thorough end-of-tenancy cleaning service.
It’s wonderful to know that you were so happy with the result and found the team helpful throughout. We’ll be sure to pass your kind words on to Shaida and her colleague.
Thank you for your recommendation and for choosing Tenancy Cleaning!
The Tenancy Cleaning Support team
Would highly recommend Tenancy Clean
Would highly recommend Tenancy Clean. I was hesitant about booking as it wasn't a local firm, but I had left it very late to organise a clean for our new house. The phone was answered quickly, they confirmed availability for the date I wanted, and the quote was sent immediately. Ishmael did a great job - he clearly takes pride in his work and the house was really very clean after he'd been in. He was on time, polite, and professional. He seems like a great guy and I'd recommend him to anyone in the area.
18 de agosto de 2026
Opinión espontánea
Respuesta de Tenancy.Cleaning
Thank you so much for your detailed and wonderful review! We’re delighted to hear that we were able to accommodate your booking at short notice and that you found the enquiry, availability confirmation, and quoting process quick and straightforward.
It’s fantastic to hear that Ishmael did such a great job and that his care and pride in his work showed in the final result. We’re also pleased that you found him punctual, polite, and professional.
We’ll be sure to pass your lovely feedback on to Ishmael. Thank you for overcoming your initial hesitation and for recommending Tenancy Cleaning to others!
The Tenancy Cleaning Support team
Quote too expensive, no-one available to discuss it, poor communications
Can't review the actual cleaning service, so this is about customer service.
The phone number on the website didn't work, so had to email. They were fairly responsive initially, to be fair.
The website quoted £150 for an oven clean, which I though expensive, but by the time we'd swapped some photos and included the cooker hood, they wanted £220!
I pushed back on this, and phoned a couple of times to speak to 'Mas' who had signed off the emails, but it turns out Mas was never available. Does he even exist? Who knows. But there didn't seem to be anyone else senior enough available to discuss this with. I've been promised a callback twice, and not heard a thing. That was a week ago.
In the end I did the job myself - it took a couple of hours, and I'm not a pro, so they should have been quicker (and with better chemicals)
So £220? They're 'aving a laugh.
11 de agosto de 2026
Opinión espontánea
Respuesta de Tenancy.Cleaning
Thank you for taking the time to share such detailed feedback. We’re sorry that your experience with our communication and quoting process fell short of expectations.
We understand your frustration regarding the change in the quoted price. The initial website figure was based on the oven clean alone, while the later quotation included the additional cooker hood work and was based on the information and photographs provided. However, we appreciate that this should have been explained more clearly from the outset.
We also apologise that you were expecting a callback and did not receive one. We understand how frustrating it is to be waiting for someone to follow up, particularly when you were trying to discuss the quotation before making a decision.
We appreciate your feedback regarding both the pricing and communication, and we’ll use it to review how these enquiries are handled. We’re sorry we weren’t able to provide the experience you were looking for on this occasion.
The Tenancy Cleaning Support team
Ali’s team were amazing
Ali’s team were amazing! Did a fantastic job of my end of tenancy clean, worked really hard and were lovely and polite. Would really recommend, thank you!
18 de agosto de 2026
Opinión espontánea
Respuesta de Tenancy.Cleaning
Thank you so much for your lovely feedback! We're delighted to hear that Ali and his team did a fantastic job with your end-of-tenancy clean. We'll be sure to pass your kind words on to them. Your recommendation means a lot to us, and we truly appreciate you choosing Tenancy Cleaning!
The Tenancy Cleaning Support team
Great service
Great service. The house was an absolute state beforehand. It now looks like a completely new place. Ali and Salman are clearly very hard workers, and moreover two very polite chaps. Would recommend 👍🏼
16 de agosto de 2026
Opinión espontánea
Brilliant service
Brilliant service. I booked a full end of tenancy clean and was booked in within 2 days. Abubakr Ismahil came and he and his colleague spent all day thoroughly cleaning my property that the last tenant had left in an incredibly dirty state. They cleaned windows, carpets, a particularly disgusting bathroom and kitchen and all other areas of the house. When I returned the house was clean and smelling fresh and is move in ready. 5 stars! Fully recommend.
14 de agosto de 2026
Opinión espontánea
Extremely unprofessional scam company
Extremely unprofessional scam company. The Booking part was fine when the cleaners arrived thats when all the excuses and moaning started. Non stop from the moment they walked in were they moaning and they wanted more money and telling me they would only clean 1 certain part of the flat whereas the booking was for the full flat 2 bathrooms and oven/cooker and fridge were paid extra's as i already knew and had said the flat has been left extremely dirty and I want the place left brand new after the clean no excuses.
They tried to charge me a extra £100 i refused and said everything has already been agreeded on and i have been extremely clear of the state of the flat from the start. I do not expect such level of unprofessional-ism from a cleaning company who actually moans about doing their actual job. My advise to them is to hire better cleaning staff! I didn't book them in just to get a refund! Extremely annoyed!
15 de agosto de 2026
Opinión espontánea
Really appreciate the cleaning by…
Really appreciate the cleaning by David. Just moved in to the new house and everything was cleaned very well for us to move in.
14 de agosto de 2026
Opinión espontánea
End of tenancy clean
I booked Tenancy cleaning for an end of tenancy clean and am very impressed. Great pricing and amazing service, both Shaida and saza have left the property spotless. Thank you
14 de agosto de 2026
Opinión espontánea
Excellent service by Robert today
14 de agosto de 2026
Opinión espontánea
Team Ezekiel did a fantastic job on our 'end of tenancy' house clean.
Team Ezekiel did a fantastic job on our 'end of tenancy' house clean. This was a difficult and arduous clean but they were totally professional and left the house spotless. I would definitely recommend team Ezekiel.
13 de agosto de 2026
Opinión espontánea
Excellent clean!
Spectacular service from Abubakr at Hello cleaning service! I could not recommend it more!
13 de agosto de 2026
Opinión espontánea
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