I’ve been buying from this company for the last couple of years and the service is incredible. They answer emails. They sort out anything if anything goes wrong with the Delivery or a mistake. Ben mad... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Previous orders have been completed pretty smoothly however I placed an order November 10th my money was taken but no sign of order. I have sent 3 e mails and 2 messages on the online chat option an... Ver más
I brought the Innokin Endura T18e Vape Starter Kit, as my Innokln TRINE unfortunately decided to die. I have brought from this company before and have had no problems and I trust them. Delivery was on... Ver más
Placed an order and advised it would be delivered the next day. 4 days later I emailed asking for an update. 6 days later and still no response or contact I chased again - my order was then cancelled... Ver más
Información sobre la empresa
Escrito por la empresa
The E-Cig Store is one of the UK's leading vape retailers, with 40+ stores nationwide and a fast-growing online store at theecig.co.uk. We stock thousands of TPD-compliant vaping products, including nic salts, e-liquids, shortfills, pod kits, refillable vape kits, replacement pods and coils from leading brands like Vaporesso, Elf Bar, Lost Mary and OXVA — plus our own award-winning Feast Treats e-liquid range and money-saving multipack bundles. Every order is picked and dispatched from our UK warehouse, with free e-liquid included on selected kits and fast Royal Mail delivery as standard. Our team of vaping specialists — online and in-store — are here to help adult smokers make the switch and existing vapers get better value. Shop online at theecig.co.uk or find your nearest store.
Información de contacto
Unit 1 Hammond Court, Whitehill Industrial Estate, SK4 1PQ, Stockport, Reino Unido
- Support@theecig.co.uk
- theecig.co.uk
3,4
Medio
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent customer service and products. Fast delivery.
Excellent customer service and fast delivery. Great choice of quality products. Dojo Blast 10k Fizzy Cherry is excellent flavour. Highly recommend. Thank you.
15 de julio de 2025
Opinión espontánea
quality products speedy delivery
21 de julio de 2025
Opinión espontánea
Wasn't long in my order coming very good
8 de julio de 2025
I specifically ordered 10 & 20 strength…
I specifically ordered 10 & 20 strength on the same shipment and yet again only 10s we're delivered this has happened twice now so I won't be returning customer
27 de junio de 2025
Opinión espontánea
Well packaged and fast delivery
Well packaged and fast delivery. Got mine next day
2 de julio de 2025
Opinión espontánea
Good value .
Good value .. fast delivery
Wasn’t expecting the nicotine salts to be delivered foc with the nicotine free 100ml oils so that was a pleasant surprise
Will use again
27 de junio de 2025
Opinión espontánea
I brought the Innokin Endura T18e Vape…
I brought the Innokin Endura T18e Vape Starter Kit, as my Innokln TRINE unfortunately decided to die. I have brought from this company before and have had no problems and I trust them. Delivery was on time, however it became very apparent that the vape was faulty. I contacted the support department via email with the problem, it was very easy to do. They responded very quickly and gave me all the details to send the product back to receive a refund. I would highly recommend them.
4 de julio de 2025
Opinión espontánea
Repeat order so quick to reorder
Repeat order so quick to reorder, and speedy delivery. Thanks 😊
23 de junio de 2025
Opinión espontánea
Quick service
Quick service, my favourite ever vape flavour! Can't get it anywhere else, last time I drove all the way to Crewe for them 😅
27 de junio de 2025
Opinión espontánea
The o ly reason there wasn't 5 stars is…
The o ly reason there wasn't 5 stars is because I paid extra for quicker delivery but they didn't arrive any quicker than the standard delivery
13 de junio de 2025
Opinión espontánea
Quick and easy to navigate the website…
Quick and easy to navigate the website and quick delivery
10 de junio de 2025
Opinión espontánea
Not recommended
First time used was ok. Second time cancelled my order and didn't refund for weeks
8 de junio de 2025
So pleased to find this particular vape…
So pleased to find this particular vape liquid, fast delivery
3 de junio de 2025
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.