I have wasted an embarrassing amount of money on other "high-end" brands that my kittens treated like toxic waste. Virbac is high-quality nutrition, they actually stay full. They aren't constantly scr... Ver más
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Consulta las opiniones de los clientes
Virbac is great for my cat! 🐱 He loves his kibble food. There shipping, subscription service, everything is brilliant! I haven’t tried to contact them so I can’t comment on their communication/custom... Ver más
La empresa ha respondido
Great food ,Holly loves it arrived quickly , 4 stars was becouse of price . As holly has to stay on it due to her bile ,it would be nice for it to be a bit cheaper, i did get the prescription offer bu... Ver más
La empresa ha respondido
From ordering the gel it was a brill experience right through to delivery and I have got to say what a difference it has made to our household My buddies are so much calmer,no fighting and they ar... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de suministros para mascotas
- también en la categoría
- Tienda de alimentos para animales
Escrito por la empresa
Advancing the health of animals with those who care for them every day, so we can all live better together. This is our purpose. Established by vets, dedicated to animal health In 1968, Pierre-Richard Dick, a vet from Nice, drew upon his training at the Pasteur Institute, an internationally renowned centre for biomedical research, and founded Virbac. His desire was to provide vets, farmers and pet owners worldwide with a set of innovative solutions to fight and protect against animal diseases. More than 55 years later and we remain an independent business. Supported by a team of in-house vets, we're moving forward together to shape the future of animal health. As animal health experts we know that nutrition is a pillar of preventive medicine and an essential means of ensuring good pet health. So, our vet nutritionists formulated VETERINARY HPM® to be high in protein, low in carbohydrates and packed with nutritional benefits that promote the health and quality of life of our pets. Our range of dog and cat healthcare products provide owners with solutions for their pets' everyday needs. Whether it’s dental care, joint support, hygiene or calming solutions, we’ve got you and your furry companion covered. We don’t just talk a good talk, our products are award-winning too!
Información de contacto
Reino Unido
- webshop@virbac.co.uk
- uk.virbac.com
4,8
Excelente
654 opiniones
Invita a los clientes a opinar
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Ha contestado el 89% de las opiniones negativas
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Easy to re start my subscription and…
Easy to re start my subscription and fast delivery
25 de agosto de 2026
Respuesta de Virbac UK Webshop
Dear Andrea,
Thank you so much for taking the time to leave us a five star review.
We're delighted to hear that restarting your subscription was seamless and that your delivery arrived quickly.
Speedy delivery- well packed parcel.
25 de agosto de 2026
Respuesta de Virbac UK Webshop
Dear Kathleen,
Thank you so much for the five star review.
We're delighted to hear that your order arrived quickly and in perfect condition. We look forward to seeing you again soon!
Easy to find on the website (it helps…
Easy to find on the website (it helps if you know what you want), simple ordering and delivered quickly.
24 de agosto de 2026
Respuesta de Virbac UK Webshop
Dear Dr Huw Evans,
Thank you so much for taking the time to leave us a five star review.
We're pleased to hear that you found the website easy to use and that your order arrived quickly.
Really easy website to navigate and…
Really easy website to navigate and purchase was simple. Delivery was exceptional very fast. Good detail about the products that are for sale and how it would help my dog. Great products available 😊
24 de agosto de 2026
Respuesta de Virbac UK Webshop
Dear Vanessa
Thank you so much for the lovely five star review. We’re thrilled to hear that our website was easy to navigate and that your order arrived so quickly. It’s great to know you found all the information you needed. Please give your dog a belly rub from all of us! 🐶
Digestive problems solved
The dogs love your food. Especially the foil packs of wet food. It has assisted in their digestion and we are back to normal.
23 de agosto de 2026
Respuesta de Virbac UK Webshop
Hello,
Thank you so much for the fantastic review! We’re thrilled to hear how much your dogs are loving their wet food, and most importantly, that their digestion is back to normal. Big belly rubs to your dogs from the whole team! 🐶
Great service
Great service. Good communication after the order was placed, the delivery was on time and products were as described. I will be using again.
23 de agosto de 2026
Respuesta de Virbac UK Webshop
Dear Scott,
Thank you so much for the five star review. We're delighted to hear that you had a great experience with us.
We look forward to seeing you again soon.
Simply put this is an Excellent quality…
Simply put this is an Excellent quality product with great palatability! having searched for years for a hypoallergenic cat food to suit my now 17 year old female cat diagnosed with IBD a decade ago, Virbac Hypoallergenic Hydrolised Novel Fish Protein Cat Food A2 is the first "hypoallergenic" food to have made a significant difference to her condition and wellbeing. She's been on Virbac Hypoallergenic since June so it's still early days but we're extremely hopeful for long term improvements in her health and general quality of life. I'm also very impressed with the speed of dispatch as after placing my order it arrived the next day well packaged and in great condition. Thank you Virbac for giving our old lady her health and quality of life back🙏.
2 de septiembre de 2026
Opinión espontánea
Respuesta de Virbac UK Webshop
Dear Ian,
Thank you so much for taking the time to share such a touching review! Dealing with IBD for a decade is no easy journey, so we’re so moved to hear that the Virbac Hypoallergy A2 diet is giving your 17 year old lady her quality of life back.
Thank you for trusting us with her care, we wish her all the best on her health journey!🐾
Excellent food my dog loves it and it…
Excellent food my dog loves it and it keeps his digestion good and loads of energy. Excellent website and customer service and staff. Very user friendly
21 de agosto de 2026
Respuesta de Virbac UK Webshop
Dear Susan,
Thank you so much for the fantastic five star review! We’re thrilled to hear that your dog loves VETERINARY HPM and that you’ve already noticed such a great difference. It’s also wonderful to know you had a smooth experience with our website and customer service team.
I found using Virbac web shop a very…
I found using Virbac web shop a very positive experience and my queries were always dealt with helpfully and promptly
3 de agosto de 2026
Respuesta de Virbac UK Webshop
Dear Debbie,
Thank you so much for your review.
We're thrilled to hear that our Customer Service team was able to assist you so quickly and that you had such a positive experience with us. We look forward to seeing you again soon!
Respuesta de Virbac UK Webshop
Dear Martin,
Thanks so much for the feedback! We're thrilled to hear your order arrived so quickly.
Easy to set up orders
22 de agosto de 2026
Respuesta de Virbac UK Webshop
Hello,
Thank you for taking the time to leave such a kind review! We work hard to keep our ordering process simple and seamless, so it’s wonderful to know it made your experience a great one. See you again next time!
Respuesta de Virbac UK Webshop
Dear Tony,
Thank you for the wonderful feedback! Fast delivery and a seamless checkout are top priorities for us, so it means the world to know you had a great experience.
Respuesta de Virbac UK Webshop
Dear Claire
Thank you for sharing your feedback. We're pleased to hear that your dog loves VETERINARY HPM and that your order arrived so quickly.
Fast-Efficient-Effective
Fast-Efficient-Effective with outstanding delivery service unlike the Royal Mail whom simply are staggeringly incompetent and can’t even read a basic instruction. At least the service paid for by Virbac and the products do exactly what they say on the tin.
20 de agosto de 2026
Respuesta de Virbac UK Webshop
Hello
Thank you so much for the five star review. We are delighted to hear that you are satisfied with our prompt delivery service and the quality of our products. Your feedback is greatly appreciated. We look forward to seeing you again soon!
Great service
Always order my biscuits for my cat. Swift dispatch and delivery so he's never out of food. Online portal is easy to use and I can edit my subscription any time.
2 de junio de 2026
Respuesta de Virbac UK Webshop
Dear Abbie,
Thank you for sharing your feedback. We are pleased to hear that you found our website easy to use and that our subscription service works well for you.
Hexarinse
I bought the hexarinse. Only after getting it and reading the label, it should be used after your dog has had a dental to help prevent plaque re building up.
That is not what I had thought before I bought it and I read the write up.
But I received the item in the time specified.
31 de julio de 2026
Respuesta de Virbac UK Webshop
Dear Maria,
Thank you so much for your feedback. I am pleased to hear you received your order quickly.
To clarify, Hexarinse Oral Rinse is a mouthwash for cats and dogs to control bacteria in their mouth. You use it daily to help reduce and prevent plaque, relieve minor gum irritation and eliminate bad breath.
Alternatively, we have a different product available called Vet Aquadent FR3SH which is a drinking water additive. You simply add the recommended amount to your pets drinking water every day for healthier teeth, gums and fresher breath.
Please feel free to contact us or visit our website to explore our full range of dental products!
Very quick delivery
Very quick delivery
Easy online shopping
One point- when ı paid it said a mistake happened but took from my credit card ı was so much worried but after that ı received order receipt email- this was the only problem
18 de agosto de 2026
Respuesta de Virbac UK Webshop
Dear Fatma,
Thank you so much for the 5-star review. We're thrilled to hear that you found our website easy to use and that your order arrived on time.
We also really appreciate you bringing the checkout issue to our attention. We know how stressful it can be to see a payment error when money has left your account, so we're glad your order confirmation email arrived shortly after to confirm everything went through correctly.
For peace of mind in the future, please feel free to contact our Customer Service team if you ever have any questions or concerns - they are always here to help!
Quick Delivery + Product Review
I ordered the Virbac oral hygiene kit and the aquadent water additive for my cat on the 18th of August and it arrived on the 19th. Extremely fast delivery, thank you to Virbac.
In terms of the products he likes the taste of the toothpaste but I'm still training him to allow me to brush his teeth. The tooth hygiene kit does come with instructions on how to train your pet to get used to the brushing which has been useful.
He doesn't really like the water additive but I shall try again soon.
18 de agosto de 2026
Respuesta de Virbac UK Webshop
Hello,
Thank you for taking the time to share such detailed feedback! We’re thrilled to hear your order arrived the very next day and that the instructions are proving helpful. Patience is key, and you're doing a brilliant job. Sending lots of love to your cat from the whole team!🐾
Respuesta de Virbac UK Webshop
Dear Margaret,
Thank you for taking the time to share your feedback, and we are so sorry to hear that your parcel arrived open. We always want your orders to reach you in perfect condition!
In future, please get in touch with our Customer Service team straight away. They are always happy to help.
Thank you for letting us know so we can continue to improve.
The box came within the allotted time…
The box came within the allotted time and was sittingbon the doorstep.
17 de agosto de 2026
Respuesta de Virbac UK Webshop
Dear Valerie,
Thank you for taking the time to us a review. We're delighted to hear that your delivery arrived on time.
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