Virbac UK Webshop Opiniones 

654
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have wasted an embarrassing amount of money on other "high-end" brands that my kittens treated like toxic waste. Virbac is high-quality nutrition, they actually stay full. They aren't constantly scr... Ver más

Valorada con 5 estrellas sobre 5

Virbac is great for my cat! 🐱 He loves his kibble food. There shipping, subscription service, everything is brilliant! I haven’t tried to contact them so I can’t comment on their communication/custom... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Great food ,Holly loves it arrived quickly , 4 stars was becouse of price . As holly has to stay on it due to her bile ,it would be nice for it to be a bit cheaper, i did get the prescription offer bu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From ordering the gel it was a brill experience right through to delivery and I have got to say what a difference it has made to our household My buddies are so much calmer,no fighting and they ar... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de suministros para mascotas
  2. también en la categoría
  3. Tienda de alimentos para animales

Escrito por la empresa

Advancing the health of animals with those who care for them every day, so we can all live better together. This is our purpose. Established by vets, dedicated to animal health In 1968, Pierre-Richard Dick, a vet from Nice, drew upon his training at the Pasteur Institute, an internationally renowned centre for biomedical research, and founded Virbac. His desire was to provide vets, farmers and pet owners worldwide with a set of innovative solutions to fight and protect against animal diseases. More than 55 years later and we remain an independent business. Supported by a team of in-house vets, we're moving forward together to shape the future of animal health. As animal health experts we know that nutrition is a pillar of preventive medicine and an essential means of ensuring good pet health. So, our vet nutritionists formulated VETERINARY HPM® to be high in protein, low in carbohydrates and packed with nutritional benefits that promote the health and quality of life of our pets. Our range of dog and cat healthcare products provide owners with solutions for their pets' everyday needs. Whether it’s dental care, joint support, hygiene or calming solutions, we’ve got you and your furry companion covered. We don’t just talk a good talk, our products are award-winning too!


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

654 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 89% de las opiniones negativas

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4,8

Todas las opiniones

(654)

513 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Always good service & great product

Always good service & great product

28 de julio de 2026
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Dear Mr Bennett,

Thank you for taking the time to leave such a kind review. Knowing we're delivering a great experience every time means the world to us. We look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

Excellent subscription service for…

Excellent subscription service for dental chews for my parsons jack. She loves them and last very well. They inform me just before order is due to enable me to pause, delay or even cancel my order which gives flexibility really excellent and convenient.

16 de agosto de 2026
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Dear Pat,

Thank you so much for the great review.
We're thrilled to hear how much your Parson Jack Russell loves her Veggiedent Dental Chews. It’s also wonderful to know that our flexible subscription service is working so smoothly for you.

Valorada con 5 estrellas sobre 5

First delivery on time and well…

First delivery on time and well packaged!

15 de agosto de 2026
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Dear John,

Thank you so much for the five star review.
We're thrilled to hear your first order arrived safely and on time. We look forward to welcoming you back soon!

Valorada con 5 estrellas sobre 5

Received order in good time.

Received order within the time given.

14 de agosto de 2026
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Good Morning Barbara,

Thank you so much for taking the time to share your review.
We're pleased to hear your order arrived on time.

Valorada con 5 estrellas sobre 5

Virbac

Delivery was on time

14 de agosto de 2026
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Dear Ron,

Thank you for taking the time to leave us a five star review.
We're so glad to hear that your order arrived on time. Prompt and reliable delivery is important to us, so it's great to know we got your package to you on time.

Valorada con 5 estrellas sobre 5

Prompt delivery of a good product

Prompt delivery of a good product. Ordered on Friday evening and delivered on Tuesday morning.

14 de agosto de 2026
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Dear Pam,

Thank you so much for taking the time to share your review.
We're pleased to hear that your order arrived safely and quickly.

Valorada con 5 estrellas sobre 5

Very good

Fab service veryconient.

13 de agosto de 2026
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Dear Nicholas,

Fantastic to hear you had such a positive experience! Thanks so much for sharing your feedback.

Valorada con 5 estrellas sobre 5

Great buy

Easy to navigate website, place an order and pay. Kept fully updated re delivery. Efficient service.

12 de agosto de 2026
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Good Morning Dawn,

Thank you so much for taking the time to leave us a review.
We're pleased to hear that your experience was seamless from start to finish.

Valorada con 5 estrellas sobre 5

Too soon to tell if this is working for…

Too soon to tell if this is working for my Labrador as only been on it for a couple of weeks along with antibiotics, however the quality of the food is very good and my dog loves it’s

12 de agosto de 2026
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Dear Martin & Amanda,

Thank you so much for taking the time to leave a 5 star review! We completely understand that it takes a bit of time to see the full results, but we're thrilled to hear your Lab is loving the food and that you're happy with the quality.

Valorada con 5 estrellas sobre 5

Fussy dog that actually eats this food

The food was suggested by my vet as Archie my little dog constantly had upset stomach. I told the vet he would not eat it as he only eats roast chicken. Day one, put the food down and watched as he ate the lot ha ha. He stomach is settled and he eats it everyday now. When I order it, it is posted out quickly which is brilliant.

23 de julio de 2026
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Dear Joannah,

Thank you so much for the fantastic 5-star review! We are thrilled to hear that Archie’s stomach has settled down since switching to VETERINARY HPM. Knowing that he loves his new food and that your order arrived on time truly made our day! 🐾

Valorada con 5 estrellas sobre 5

Great service

Well pleased with this firm always let you know when
Order is due well before.
So you have time to adjust the date if need be.
Great service very professional.

10 de agosto de 2026
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Dear Mr Hogben,

Thank you so much for the fantastic five star review!
It's great to hear you had a positive experience with us. Your feedback means a lot.

Valorada con 5 estrellas sobre 5

Purchased based on vet recommendation

Purchased based on vet recommendation, delivery was quick and very well packaged, my dog is tolerating the change of food too and has started to lose some weight. Glad to have changed suppliers, we often had problems with unreliable deliveries from Zooplus and poor packaging. Looking forward to ordering again, it’s not cheap but assuming that the price reflects the improved packaging and carrier service.

21 de julio de 2026
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Respuesta de Virbac UK Webshop

Dear Philip,

Thank you so much for taking the time to share your feedback.
We are thrilled to hear that your dog is transitioning smoothly to the new food and already making great progress.
While we understand the price point is important to our customers, it reflects the high quality ingredients used. VETERINARY HPM provides tailored nutrition for the specific health challenges at each stage of your pets life, helping to keep them in optimal health. Thank you for your honest feedback and we look forward to seeing you again soon!🐾

Valorada con 4 estrellas sobre 5

Functional but occasionally confusing

Finding the right products was a little confusing but got there in the end.

8 de agosto de 2026
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Dear Caroline,

Thank you so much for the 4 star review!

We're so glad you were able to find the right products in the end, but we appreciate the honest feedback about the initial search process. We're always working to make our site as clear and easy to navigate as possible, so your input is super helpful.

If you ever need a helping hand, our customer service team is always happy to help guide you. Thank you for your support.

Valorada con 5 estrellas sobre 5

So pleased with Virbac

So pleased with Virbac, from start to finish. Really easy. Just great, from messages regarding orders to promt reliable deliveries.

8 de agosto de 2026
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Dear Karen,

Thank you so much for the great review.
We are delighted to hear that your experience with Virbac was seamless from start to finish.
We look forward to seeing you again soon! 🐾

Valorada con 5 estrellas sobre 5

Very happy cat love this too.

Very happy cat love this too.
Quick delivery will use again 👍

8 de agosto de 2026
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Dear Rebecca,

Thank you for the fantastic five star review.
We're pleased to hear your cat loves VETERINARY HPM.

Valorada con 5 estrellas sobre 5

Arrives promptly

Baloo loves this food

8 de agosto de 2026
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Dear Annette,

Thank you so much for the review. We're thrilled to hear your order arrived quickly and most importantly, that Baloo loves it!
Give Baloo some extra belly rubs from us🐾

Valorada con 5 estrellas sobre 5

Delivery spot on

7 de agosto de 2026
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Dear Keith,

Thank you for the five star review. It's great to hear you had a positive experience!

Valorada con 5 estrellas sobre 5

Brilliant for cat with bladder problems

After my cat suffers with bladder issues and had to have his bladder unblocked with a very costly bill for recovery, my vets recommended to get the Urology Cat Food U3 biscuit to encourage more water intake. What a game changer! He now drinks soo much more water and fingers crossed hasn’t had any issues since. I have the subscription for every 5 weeks as the bag lasts a while along side wet food. Delivery is quick and always get an email a about 4 days before incase I need to change the subscription (started off every 3 weeks but realised it was lasting way longer) A great company would highly recommend

29 de mayo de 2026
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Dear Sarah,

Thank you so much for sharing such a wonderful review! Hearing that your boy is thriving, drinking more water, and staying healthy on VETERINARY HPM is the absolute best news. We're also thrilled that our flexible subscription and email reminders are making life easier for you. Give him a big cuddle from us! 🐱

Valorada con 5 estrellas sobre 5

Excellent!

6 de agosto de 2026
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Dear Denise,

That's wonderful to hear! We're so glad you had a positive experience.

Valorada con 5 estrellas sobre 5

Online ordering and delivery were first…

Online ordering and delivery were first class.

4 de agosto de 2026
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Respuesta de Virbac UK Webshop

Hello,

First class is what we aim for! Thank you for the wonderful feedback, and we look forward to seeing you again.

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