I have wasted an embarrassing amount of money on other "high-end" brands that my kittens treated like toxic waste. Virbac is high-quality nutrition, they actually stay full. They aren't constantly scr... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Virbac is great for my cat! 🐱 He loves his kibble food. There shipping, subscription service, everything is brilliant! I haven’t tried to contact them so I can’t comment on their communication/custom... Ver más
La empresa ha respondido
Great food ,Holly loves it arrived quickly , 4 stars was becouse of price . As holly has to stay on it due to her bile ,it would be nice for it to be a bit cheaper, i did get the prescription offer bu... Ver más
La empresa ha respondido
From ordering the gel it was a brill experience right through to delivery and I have got to say what a difference it has made to our household My buddies are so much calmer,no fighting and they ar... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de suministros para mascotas
- también en la categoría
- Tienda de alimentos para animales
Escrito por la empresa
Advancing the health of animals with those who care for them every day, so we can all live better together. This is our purpose. Established by vets, dedicated to animal health In 1968, Pierre-Richard Dick, a vet from Nice, drew upon his training at the Pasteur Institute, an internationally renowned centre for biomedical research, and founded Virbac. His desire was to provide vets, farmers and pet owners worldwide with a set of innovative solutions to fight and protect against animal diseases. More than 55 years later and we remain an independent business. Supported by a team of in-house vets, we're moving forward together to shape the future of animal health. As animal health experts we know that nutrition is a pillar of preventive medicine and an essential means of ensuring good pet health. So, our vet nutritionists formulated VETERINARY HPM® to be high in protein, low in carbohydrates and packed with nutritional benefits that promote the health and quality of life of our pets. Our range of dog and cat healthcare products provide owners with solutions for their pets' everyday needs. Whether it’s dental care, joint support, hygiene or calming solutions, we’ve got you and your furry companion covered. We don’t just talk a good talk, our products are award-winning too!
Información de contacto
Reino Unido
- webshop@virbac.co.uk
- uk.virbac.com
4,8
Excelente
655 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 89% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Online ordering and delivery were first…
Online ordering and delivery were first class.
4 de agosto de 2026
Respuesta de Virbac UK Webshop
Hello,
First class is what we aim for! Thank you for the wonderful feedback, and we look forward to seeing you again.
Respuesta de Virbac UK Webshop
Dear Mr Abbots,
Thank you for taking the time to leave your review. It's great to hear you had a positive experience.
Respuesta de Virbac UK Webshop
Dear Brian,
Thank you for your feedback. It's great to hear you had such a positive experience with us.
Respuesta de Virbac UK Webshop
Dear Dominika,
Thank you for your review. We're so glad your order arrived quickly and that your cat loves VETERINARY HPM.
Very easy and quick to order and the…
Very easy and quick to order and the delivery time is fantastic. It usually comes either the next day or two days after ordering. I asked a question about one of the foods and I got a very quick and useful answer from them.
15 de julio de 2026
Respuesta de Virbac UK Webshop
Hello,
Thank you so much for the great review! We're pleased to hear that your orders arrive quickly and that our customer service team was able to provide the answers you needed. Thank you for your support, and we're always here whenever you need anything else.
Respuesta de Virbac UK Webshop
Dear Frances,
Fast delivery and a happy, healthy dog - that's what we love to hear!
Thank you for sharing your review.
Efficient order and delivery service
Efficient order and delivery service. Prices competitive versus ordering via the vet. Thanks.
3 de agosto de 2026
Respuesta de Virbac UK Webshop
Dear Tim,
Thank you for taking the time to share your feedback.
We're pleased to hear that our competitive pricing and efficient delivery service met your expectations.
Excellent product
Excellent product, have been using it for years and will continue. Delivery speed quick too. No problems whatsoever
10 de julio de 2026
Respuesta de Virbac UK Webshop
Dear Mrs Grant,
Thank you so much for your loyalty over the years! We’re delighted that you’re happy with our Dog W1 Weight Loss & Diabetes food, and that your orders always arrive on time. We look forward to seeing you again soon.
Would recommend to everyone who needs specialized food for their pets
Very easy to place and set up orders. Being able to have a flexible subscription plan is also great. Order was delivered extremely promptly and we will certainly be keeping our repeat order for as long as our cat needs his specialised food. Thank you .
3 de agosto de 2026
Respuesta de Virbac UK Webshop
Hello,
We're delighted to hear this! It's fantastic to know you found our website easy to navigate and that our flexible subscription service is working so well for you.
We look forward to seeing you again soon!
It helped my castrated male to lose…
It helped my castrated male to lose weight. He is very fussy but liked the taste of it
14 de julio de 2026
Respuesta de Virbac UK Webshop
Dear Jenny,
That’s amazing news! Weight management after neutering isn't easy, so we're thrilled he's loving the taste and reaching a healthier weight.
Respuesta de Virbac UK Webshop
Dear Pete,
Thank you for your review. We're thrilled to hear your cat loves VETERINARY HPM.
Respuesta de Virbac UK Webshop
Dear Lori,
Thank you so much for the five star review. We're delighted to hear that your order arrived so quickly.
Kitten loves your grub
Kitten loves your grub! Settled her tummy so what goes in at top matched by what comes out at bottom. Thanks
30 de julio de 2026
Respuesta de Virbac UK Webshop
Dear John,
Thank you for taking the time to share this!
Hearing that your cat loves VETERINARY HPM and that her tummy has completely settled is great.
Thank you for your support, and we wish your kitten many happy, healthy meals ahead! 😸
A big hit
My Golden Shepherd pup was being a bit picky about what she would eat. At a visit to the vets for her vaccination she was given a handful of Virbac as a treat and she loved it so a bag was ordered and the bowl is cleared at almost all mealtimes. Registering and ordering on the site was easy and delivery was quick with no issues. All round a great experience and will be setting up a subscription soon.
29 de julio de 2026
Respuesta de Virbac UK Webshop
Dear Paul,
Thank you so much for taking the time to leave us a review!
We’re thrilled to hear that your pup is loving VETERINARY HPM and clearing her bowl at mealtimes. It’s also great to know that registering, ordering, and delivery were all smooth sailing for you.
We look forward to welcoming you to our subscription family soon, and send your pup some extra love from all of us! 🐶
I Like that my order is delivered…
I Like that my order is delivered really quickly. I ordered Thursday midmorning and it said 1-2 days. I had received it by 2pm Friday. Some companies say next day delivery but it's not always the case. Very happy.
9 de julio de 2026
Respuesta de Virbac UK Webshop
Dear Janette,
Thank you so much for the five star review.
It's fantastic to hear you had such a positive experience. We appreciate you taking the time to provide your feedback.
Very fast delivery
28 de julio de 2026
Respuesta de Virbac UK Webshop
Dear Debbie,
That's great to hear! Thank you for your review.
Fantastic product and a lovely company
Fantastic product and a lovely company.
I was subscribed to Virbac for their digestive support wet food for my elderly dog with bowel problems. The mousse like texture was nice and soft for his teeth and the higher calorie count helped to keep the weight on him as he was eating less with his digestion issues.
Sadly we only got to try Virbac for a few months before he died. We forgot to cancel the subscription and Virbac were great about it, they refunded the last delivery and sent a card in the post with some forget me not seeds. It was a lovely personal touch.
I would whole heartedly recommend them and their products.
24 de julio de 2026
Opinión espontánea
Respuesta de Virbac UK Webshop
Dear Tania,
Thank you so much for taking the time to share such a touching review. We were so saddened to hear about the passing of your beloved dog, but it warms our hearts to know our food could help keep him happy and comfortable in his senior years.
We hope those forget-me-nots bring a little bloom of warm memories to your garden🌸
Thank you for your recommendation, and we are sending you our deepest sympathies.
Excellent products and brilliant…
Excellent products and brilliant service. Thank you!
26 de julio de 2026
Respuesta de Virbac UK Webshop
Dear Rachel,
Thank you so much for the five star review. We are delighted to hear that you love our products and you had a brilliant experience with us.
Respuesta de Virbac UK Webshop
Dear Elizabeth,
Thank you so much for the five star review. It's great to hear you received your order on time.
all round excellence
An email when the next delivery is due and always comes the next day. My cat who had cystitis at 9 months old has not had any symptoms since eating this cat food and the other cat likes it too. It comes in a large quantity so no so much plastic used .
5 de julio de 2026
Respuesta de Virbac UK Webshop
Dear Miss Fraser,
Thank you for taking the time to share your great feedback!
We are absolutely thrilled to hear that your cat hasn’t had any cystitis symptoms since switching to VETERINARY HPM. Knowing both of your cats are loving their meals means the world to us.
Thank you for trusting us with your cats' health and happiness🐾
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.