Service has been great, no issues. Would be good to know in advance which day someone is coming so we can ensure access is available
La empresa ha respondido
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Consulta las opiniones de los clientes
My window cleaner stopped turning up, no reason has been given. I've since seen the same cleaner doing other properties on my street, so I'm not sure why he has stopped turning up, but he hasn't been... Ver más
Please be careful when you are booking a one-off clean. Even though the member of their staff has confirmed in writing that it will be a one-off clean, they have cleaned my windows again, without advi... Ver más
La empresa ha respondido
This is a reliable company who do an excellent job with friendly professional staff. No complaints whatsoever. Easy to pay with cash or bank transfer and in 12 months of being a customer they’ve never... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
We have a network of local window cleaners throughout the UK. Our free cleaning promotion gives you the opportunity to try us before paying anything. We also clean gutters, conservatories, driveways and patios.
Información de contacto
Unit 13 Moorside Maltings, LS11 5NX, Leeds, Reino Unido
- 0113 271 7313
- customerservice@ukwindowclean.com
- ukwindowclean.com
3,9
Muy bueno
2 mil opiniones
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Ha contestado el 95% de las opiniones negativas
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Professional
I have always had my enquiries dealt with quickly and promptly. They deliver a professional service.
30 de julio de 2025
Opinión espontánea
Respuesta de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Best in the business
Always text ahead so you know when they are arriving
No ladders to dislodge tiles or intrusion
Professional and polite highly recommend
29 de julio de 2025
Opinión espontánea
Respuesta de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Unobtrusive and very clean windows
25 de julio de 2025
Respuesta de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Respuesta de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
No streaks left
Came early in the morning and got the job done, left sparkly and clean and no streaks left at all. Makes it look far better from the outside also.
21 de julio de 2025
Respuesta de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Window cleaning service is good
Window cleaning is good, on occasion they haven't been able to access the back of the house but haven't knocked on to ask us to help with that. But on that occasion they only charged for front of house.
Usually manage to clean our windows from a distance if we're not in to assist.
If wanting to leave the service they do offer flexible options.
25 de julio de 2025
Opinión espontánea
Respuesta de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Respuesta de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Good job cleaning our gutters
Good job cleaning our gutters. Worked quickly and efficiently. We had a yearly booking, and I would have preferred advance notice of when the team were turning up (hence 4 stars), but other than that all good. Customer service also very helpful. URN 50684
25 de julio de 2025
Respuesta de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Excellent window cleaning service
25 de julio de 2025
Respuesta de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Highest standard of clean
All windows cleaned to a high standard including window ledges. The operative was friendly and worked diligently.
URN 94025
25 de julio de 2025
Respuesta de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Respuesta de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Reliable and friendly all year round
Reliable and friendly all year round
24 de julio de 2025
Opinión espontánea
Respuesta de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Respuesta de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
No service provided!
Wanted to take advantage of the first free clean offer after seeing that according to their website they service Gloucester only to be told that they don’t service the area. However if I’d pay for the service through the website in full then it wouldn’t be a problem by the looks!
20 de julio de 2025
Opinión espontánea
Respuesta de Ukwindowclean
Apologies, sometimes we have outages in certain areas but will contact you on reinstatement. Please be assured we do not take payment via our website, our only service is a free trial clean. We do not publish false offers.
Poor Service
After a promising free first clean, I signed up for cleaning every 4 weeks. From the first paid clean, the finish was poor and I repeatedly found that sills had not been cleaned. I had to get them back on more than one occasion to rectify. I have now been waiting for 2 months for the back to be cleaned after the operator could not use an open gate. In the meantime they’ve decided to clean only the front again and expect to be paid for this. Avoid!
18 de julio de 2025
Opinión espontánea
Respuesta de Ukwindowclean
We are sorry we have failed to meet your expectation here. Please be assured we are happy to help and will make job notes re sills. Regarding front only cleans, this i not in our interest, therefore please clarify access and maybe be added to our SMS notify system. Hope that helps.
Excellent customer service team
Excellent customer service team, very prompt response.
9 de julio de 2025
Respuesta de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Poor service
UKWindowClean were offering half price cleans within my area so I got into contact with them and arranged a clean. I live in a mid terrace house so in order to clean the back of the house, you’d have to go round the back. I work from home so I was in when the cleaner arrived. I saw he did all 3 windows at the front of my property but never appeared at the back. I then noticed a slip was posted through my letterbox with a charge of £10. I emailed the company and complained, they apologised and offered a 50% discount as only half the property was cleaned. I shrugged it off as it was the first time, but the following month the same happened again. I complained again, they then argued with me and told me the cleaner had cleaned both front and back windows of my property. 1 year later they have now got into contact with me chasing for £15 that I apparently owe. I have since found a reliable window cleaner who cleans better than tickling a wet brush over my windows. Would not recommend UKWindowClean
7 de julio de 2025
Opinión espontánea
Respuesta de Ukwindowclean
We do not offer half price cleans and cannot locate your account. We suspect this may not be our organisation.
Respuesta de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Contacted them about the free clean…
Contacted them about the free clean promotional offer, they came within a few days of the initial contract. Very happy with the end product and very competitive rates.
94463
30 de junio de 2025
Respuesta de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
New customer 94436
Recently moved house & got these guys to do an initial clean for us. Really happy with the results & have been able to organise a regular clean easily through email. Excellent.
25 de junio de 2025
Respuesta de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
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