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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

"VMS is undoubtedly the go-to car media shop for all your needs. Mr. Ray, the owner, and his second in command, Mr. Jay, provide impeccable service. They're honest, kind, and passionate, ensuring ever... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Thanks to Usman for fitting in my media system. Absolutely love it! It has made such a massive improvement and looks really good. Usman also did a good job answering any questions I had when trying to... Ver más

Valorada con 5 estrellas sobre 5

I am so happy with my new carplay and reverse camera, my Hyundai i30 2010 is facing a newly and upgraded life, I appreciate you guys for the fittings. You are reliable. The VMS! this is truly your spe... Ver más

Valorada con 5 estrellas sobre 5

Lin from VMS was an excellent and expert installer, who arrived when agreed and worked hard to install my dash cam. He even went above and beyond with a question I had about where the OBD socket w... Ver más

Información sobre la empresa

  1. Tienda de equipamiento y accesorios para coches
  2. Taller de reparación de automóviles
  3. Tienda de accesorios para automóviles
  4. Tienda de estéreos para automóviles

Escrito por la empresa

The leading vehicle automotive upgrade specialists. We pride ourselves in providing your vehicle with the latest Android Screen, Carplay Boxes and accessories. We have retrofits available such as Apple CarPlay/Android Auto, Reverse Cameras, Rear Parking Sensors, Ambient Lighting and much more for your car. We aim to have products available for almost every vehicle on the market whilst also having engineers readily available across the UK to help with the installation process should wish to include the service with your purchase! With top professionalism and helpful staff, it is a no brainer to come to us for your vehicle upgrades without breaking the bank - shop with us today!


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

126 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 2 estrellas sobre 5

Disappointing follow up support

Sold me a multimedia system for my bmw. Waited a couple of weeks for the installer to get in touch and after a few cancellations by the installer we got it in. Initially the support online was good but then it completely dried up. Emails not responded to. They kind of just leave you to work it out for yourself with a next to useless user guide. These guys clearly know their product but more support needs to be given to assist in what the product can and cant do. Disappointing.

6 de noviembre de 2024
Logotipo de Vehicle Multimedia Systems

Respuesta de Vehicle Multimedia Systems

Hi Simon,

Thank you for taking the time to leave your feedback. We’re sorry to hear about your experience and truly apologies if it fell short of your expectations.

We understand your frustration regarding the support provided. I have gone out and looked through your communications, While we believe we’ve responded promptly to all your emails and even arranged for our engineer to assist during evenings and weekends, we’re sorry if there were still unresolved issues or miscommunication along the way. We have not received any communications from you since the last conversation you have had with our engineer, the engineer also gave you a direct number to speak to him anytime you have any questions.

We always strive to improve our services, and your comments about the user guide and support we feel is slightly misleading as everything has been done in contacting you and engineers going out their way to support you on their evenings and weekends. We’d love the opportunity to ensure you’re fully satisfied with your multimedia system. Please feel free to reach out to us at anytime and we’ll do our best to assist you further.

Thank you for your understanding, and we appreciate your business.

Valorada con 5 estrellas sobre 5

Had a 12.3 inch android screen fitted…

Had a 12.3 inch android screen fitted today with CarPlay, really good pricing and the results speak for themselves, super quick and easy process start to finish from ordering to install. Would highly recommend and will be using again when I decide to upgrade my car.

20 de octubre de 2024
Opinión espontánea
Logotipo de Vehicle Multimedia Systems

Respuesta de Vehicle Multimedia Systems

We appreciate the kind words and recommendation Will!

Valorada con 5 estrellas sobre 5

Very good service

Was kept up to date on my order and again on the installation date. Arrived on time and all completed in good time as expected. Was shown some features too.
Would recommend.

15 de septiembre de 2024
Opinión espontánea
Logotipo de Vehicle Multimedia Systems

Respuesta de Vehicle Multimedia Systems

We're glad you enjoyed the process Jonathan!

Valorada con 5 estrellas sobre 5

1 series android carplay

I recently had my 1 series screen changed by VMS and the experience was fantastic! The team was knowledgeable and attentive, helping me choose the perfect upgrades to enhance aesthetics. They worked efficiently, and my car was ready ahead of schedule. I highly recommend VMS for anyone looking to elevate their car.

28 de agosto de 2024
Opinión espontánea
Logotipo de Vehicle Multimedia Systems

Respuesta de Vehicle Multimedia Systems

We really appreciate the kind words Pactz!

Valorada con 5 estrellas sobre 5

Amazing start to finish!!

Went to VMS for a second time to get my ambient lighting done on my X5 F15, and fully in love with it. Has completly transformed my interior and driving experience. The lads you can see straight away they love working on cars and enjoy every part of installing the kit and seeing the result just as much as I did as a customer. They are very knowledgable about cars and made me feel very safe in leaving my car being stripped part for hours till they finish. Couldnt recommend them enough, everyone check out there work, highly recommend. Second time getting ambients done now with VMS!!

20 de agosto de 2024
Opinión espontánea
Logotipo de Vehicle Multimedia Systems

Respuesta de Vehicle Multimedia Systems

We were thrilled to have had you back again Rayhan, enjoy the lights!

Valorada con 5 estrellas sobre 5

Very happy thanks

The ordering and fitting of the sync 3 was very easy, great service from Ray who supplied and fitted the unit .
The unit was fitted in a Lincoln mkx which is the first one they,ve done in the UK, done a great job, very happy thankyou.

10 de agosto de 2024
Logotipo de Vehicle Multimedia Systems

Respuesta de Vehicle Multimedia Systems

Much appreciated Malcolm! It was a great experience for us both for sure.

Valorada con 1 estrellas sobre 5

Installation issues from day 1

Installation issues from day 1. Rear camera installed fell off after being installed on the same day. An error was left due to disconnecting cables during troubleshooting the installations as the controls were not working, this error came up after starting my car which became very annoying, it also meant i could not see genuine faults dring this time. It took over 3 weeks for the issues to be resolved which required constant chasing. After having paid almost £1000.00, I have received a parking fine for £100.00, although they asked me to park in their work area in Coventry. The sales manager did try to be helpful, however still relied on me to work with the engineer. The whole end to end experience has been the worst and i could not honestly recommend this company or their services to anyone.

27 de julio de 2024
Logotipo de Vehicle Multimedia Systems

Respuesta de Vehicle Multimedia Systems

Hello Wesley, we are sorry to hear you've had a bad experience with us. We pride ourselves in having high quality products that work with each and every car it's made for. Unfortunately sometimes issues slip through and can compound which has happened in your case, that's on us and we're constantly working to improve our products further to avoid this with your feedback.

Regarding the parking fine, I believe our engineer has been in touch to pay your fine for you. They had picked a secondary location with more shops and amenities availabile for your convenience while the installation took place and unfortunately did not check parking restrictions. We do still maintain that it is the responsibility of the driver of the car to check for any parking restrictions and pay accordingly however.

Again, we apologise for the supply issues and are actively working to mitigate them further. Our engineers, while being contracted by us, will be briefed accordingly to ensure the best experience is maintained for our customers. Thanks for your feedback and understanding!

Valorada con 5 estrellas sobre 5

Jaguar Media Screen & Carplay

I had Vehicle Multimedia Systems upgrade the media screen on my Jaguar today, and I'm very pleased with the results and the work done by Ray.

Happy to recommend them.

18 de agosto de 2024
Opinión espontánea
Logotipo de Vehicle Multimedia Systems

Respuesta de Vehicle Multimedia Systems

Thanks Spike, we appreciate the recommendation!

Valorada con 5 estrellas sobre 5

Absolutely amazing customer service if…

Absolutely amazing customer service if you have any questions or issues they are so helpful and kind 😊amazing screen looks so smart didn’t take long to come definitely worth every penny

13 de abril de 2024
Opinión espontánea
Logotipo de Vehicle Multimedia Systems

Respuesta de Vehicle Multimedia Systems

Hey Sienna! Thank you so much for your kind words, we appreciate it.

Valorada con 5 estrellas sobre 5

Carplay box fitted to BMW

Ray fitted a carplay box to my BMW 5 series earlier this month. Travelling to me near Portsmouth he completed the job in a couple of hours for a great price. After a few weeks use I can say this is an excellent item. Thoroughly recommended.

9 de marzo de 2024
Opinión espontánea
Logotipo de Vehicle Multimedia Systems

Respuesta de Vehicle Multimedia Systems

We're so glad you had a great experience with us Roger!

Valorada con 5 estrellas sobre 5

Good Old Fashioned Customer Service

Had a new screen installed in my car which turned out to be faulty.
No argument or hassle, after the Christmas break a team turned up and replaced the screen, making sure all was working properly before they left.

9 de enero de 2024
Opinión espontánea
Logotipo de Vehicle Multimedia Systems

Respuesta de Vehicle Multimedia Systems

Thank you Al! We're happy to help

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