VIVID Opiniones 

When you write a letter of complaint to the company Vivid instead of writing back to you they slap you with an injunction with amendments on it. I only know this because I have an insider in the organisation that has tipped me off because they haven’t even had the decency to tell me what is going on apparently at the age of 55 and barely able to walk due to osteoporosis and the fact that they also have a cut foot now, I go around the village asking people knocking on their doors for sex! The fact that the only people that live anywhere near me are about 90 I find this hard to believe. This information was given to Vivid I believe by my next door neighbour who run TP clearances so maybe that’s another business to avoid? Everything I have said in this statement is true and if they wish to take me back to court let them do so but hopefully they will give me more time than just nine days to prepare myself and get a solicitor to be able to help me. I shall abide by the two year injunction which I haven’t received yet because I do nothing wrong anyway, so I shall be looking forward to reading the statements from the people whom I have knocked on their door asking for sex because I have referred this to the police as it is outrageously hurtful, scandalous, and slander. This is after I visited next door upon her request by Text for a cup of tea with her and she was on her phone when I left her house and she lost her phone and then she accused me of stealing her phone. The police were called. Guess what? Absolutely no evidence whatsoever that I stole it. I said that to the team at Vivid and her reply was just because there’s no evidence doesn’t mean to say that you didn’t steal it. I actually stopped her from saying the last words because I interrupted and that will be on the transcript that I have asked for via SAR also the CEO I wrote to him too no answer however interestingly, he can write to my MP and give a decent, polite reply to my MP yet he cannot ever answer any communication from his tenant which I would believe is a breach of their duty of care to a vulnerable disabled tenant. All of the events will be published on Facebook so now that the injunction has been placed upon me. I haven’t received it, being as it is about me. I have the freedom to actually have free speech and I shall post all of this in a group which Vivid monitor and they told me they monitored it… Yet they don’t have time to answer the telephone very interesting. That’s about it really I find it absolutely disgusting, hurtful, and I hope the people involved can sleep at night because I can’t. However, no matter what next door does she poisoned my dog, she kills my plants with weedkiller, she swears grass seed on my newly manicure driveway, and I even have a tape recording of how she doesn’t believe it was me that stole her phone and how much she hates her stepson when in actual fact she blames me for him moving out of her house when she used to trap him in a room and not let him out because she hated him so much and in the end he has diverted to using drugs and is living in sheltered houses and in Basingstoke! Yet . I got the blame for that when I hadn’t even spoken to the lad.
As I say everything I have said in this review is true. Why would I lie when it implicates me sex pest asking old men very old men 90 year-old men for sex but there’s no statements to back it up so the police will be involved and I shall ask the police to go round and ask all the residents if I have knocked on their door because I would like to clear my name as it is absolutely disgusting that they would even imagine I could do such a thing after coming out of a coma only in January of this year! Enjoy reading folks

The company failed to inform me that its operative had called in sick, they should have checked his jobs as soon as they knew and informed me. When they arranged an out of hours operative they should have made certain he knew to check all was working before he left.

Cannot fault the guys who. Replaced our broken patio door glass. Very professional and polite. Unfortunately problem is with vivid lack ov communication and making us wait 11 weeks for job To be done even Though thay aware of vulnerable person at property didn't seem to make difference. Once complaint was made and ringing vivid got job done. As said cannot fault workman.... Thank for replying like all the replies by vivid looks suspiciously like auto generated. Can I ask is Sophie ai 🤔

We had a call from a vivid (supposidly) contractor saying they need to do a energy efficientsy survey. The company said we would recieve a letter from vivid to confirm this (no letter). On vivid website the said contractor is not on their list of who they use. So refused entry to them.

Vivid carried out the work with our upstairs safety window latches The guy was very informative&professional in his work.

Utterly shameful! They allowed our block to get infested with bed bug and didn’t tell anyone. Then told me not to worry as I’d knowing I had them. Took them two extra weeks to raise an investigation. Them the contractor found bed bugs in my home FFS. After 7 weeks and 12 hours of waiting outside my home. My poor kids were bitten nonstop for weeks and vivid gave me £90 FFS!!! They have also unlawfully deducted money part of a DRO and left me without and now they are holding my in credit rent amount because they messed up in 2024. These people also voted against me at a child protection meeting and ultimately I was innocent. On top of this they left me with no toilet for 6 months😡😡😡😡 they have caused a serious mental breakdown today

The income officer lied about a court fee and refused me a refund because she claimed I owed it. Now shes knows I don’t owe it and shes made up another reason why I can’t have it. This is the petty and criminal behaviour from vivid. They unlawfully stole from me on top of what they did with my kids. And this summer my kids have had bite marks all over them and I sent the evidence and what did vivid do…… NOTHING!!!!!!!!!!😡😡😡😡😡😡

The problem was sorted very quickly and wfficiently by Vivid and the engineer Luke

Team were on time completed all jobs in one visit.
Very polite and tidied up after himself.
I believe he enjoyed his cup of tea too. His name was Mark so thank you very much for your visit today.

Most of the tradesmen who work with vivid are very understanding and happy to explain things when stuff goes wrong, like a full black out at 12am sat in the bath. Some are a little arrogant but you get that in any team. Most ive have here have been excellent, today in particular was great. Call staff are good. Some issues they just don't deal with though which is frustrating.

A reoeting system you need a computer expert to use, a case that hasn't be resolved get and that was reported 10 months ago. A tenant above me that has been convicted for continually breaking a Noise Abatement Order and yet Vivid do nothing about this at all. They also continually over charge me are more often charge me for things that don't even exist. Just this week I got another apology for charging me for cutting down a Laural tree that has never been there. A nightmare company to deal with.

In the morning I complained about glass from the smashed in windows from flat 66 all over the grass. Explaining that child or dog could be injured by it.
By this afternoon it had been cleared up. Very quick response for something quite dangerous. Very impressive. Thank you

My overall experience with VIVID has been extremely frustrating.
There is a constant stream of letters, notices and charges, but when you actually need answers or a repair resolved, the service becomes slow, fragmented and confusing. Issues seem to get passed between different teams, emails often can’t be replied to, portal messages are restricted, and it is difficult to know who actually owns the problem.
I still have a repair outstanding from December 2025, yet at the same time I have received a significant additional service charge demand with repair costs far above the original estimate.
Even where VIVID eventually responds, residents seem to have to do far too much chasing just to get clear answers.
The biggest issue for me is that the condition and upkeep of the building simply does not feel reflective of the level of charges being made.
There are helpful individuals within VIVID, but the overall system is poor.
VIVID communicates a lot, but does not communicate well. There is too little ownership, too little follow-through and too much effort required from residents just to get basic issues resolved.

Problem was fixed quickly, very satisfied.

Plastering job . High standard, polite, and cleaned everything up, even the floors!

Absolutely diabolical company, don't get involved with a property managed by them

The carpenter who carried out the work was polite and friendly.
He did an excellent job and thoroughly tidied up before he left. Well done.

I’ve had 3 visits from vivid and everyone has been quick, clean and efficient. Hard working colleagues. Ian from my yearly gas check is a credit to vivid

This comp will employ other tenants to report on other tennant
You owe then rent you will get 5 calls a day
That's if you ever get told the correct information ,
I would never recommend vivid housing management, operative s. Not so much

Repairs took a while to get done but once completed we are very satisfied with our new gate, letter box and toilet cistern.

After a bit of backwards and forwards Vivid help to rectify a damaged pipe from a previous visit, they sent Ricky out to assist and he was amazing. Ricky went above and beyond to help get this issues resolved !!
My mind has been put at ease with his work today.

Thank you !!