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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Still waiting… Customer service seems non existent. They have still not responded after 4 weeks except for instagram message that email bounced back. Still never sent right set up instructions... Ver más

Valorada con 5 estrellas sobre 5

I expected the sitting hyperbaric chamber to feel flimsy but it is sturdy and well made. Getting in and out is easy. The compressor runs quietly and the pressure builds quickly and evenly.

Valorada con 5 estrellas sobre 5

After intense sessions I use the cold plunge and feel ready to train again the next day. The chiller holds temperature perfectly and setup was straightforward.

Valorada con 5 estrellas sobre 5

Using the hyperbaric chamber at home felt like a big step but the setup was simple. After regular sessions I notice sharper focus and less fatigue throughout my workday.

La empresa ha respondido


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

96 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 93% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Portable Chamber Surprised Me

I expected the sitting hyperbaric chamber to feel flimsy but it is sturdy and well made. Getting in and out is easy. The compressor runs quietly and the pressure builds quickly and evenly.

19 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My Gym Recovery Got Serious

After intense sessions I use the cold plunge and feel ready to train again the next day. The chiller holds temperature perfectly and setup was straightforward.

20 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not buy if customer service is important

Still waiting…
Customer service seems non existent.
They have still not responded after 4 weeks except for instagram message that email bounced back.
Still never sent right set up instructions
Still have compressor not working correctly.

Buyer beware here. Low price is not worth no customer service.

5 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Oxygen Therapy at Home

Using the hyperbaric chamber at home felt like a big step but the setup was simple. After regular sessions I notice sharper focus and less fatigue throughout my workday.

14 de abril de 2026
Opinión espontánea
Logotipo de Warriorwillpower

Respuesta de Warriorwillpower

Hello,

Thank you for sharing your experience. We’re glad to hear that the setup process was straightforward and that you’re noticing benefits such as improved focus and reduced fatigue with regular use.

Consistency is key with hyperbaric sessions, and it’s great to see you integrating it into your routine effectively.

If you ever have any questions or need further guidance, feel free to reach out.

Best regards,
Warrior Willpower Support Team

Valorada con 5 estrellas sobre 5

Amazing customer service

I recently had the most remarkable experience working with Warrior Willpower, a retailer for wellness equipment that truly exemplifies what outstanding customer service should be.

After purchasing an HBOT system from a reseller of Warrior Willpower equipment, I found myself in a difficult situation so I contacted the reseller and discovered their philosophy was clearly only focused on making a sale. The reseller fell significantly short when it came to post-purchase support. Seeking guidance, I reached out to Warrior Willpower, not expecting much, but hoping for some direction.

What I received completely exceeded my expectations. Their team responded promptly with professionalism, compassion, and genuine desire to help. They took the time to understand my situation and offered thoughtful, practical, and viable solutions. It was evident that they prioritize people over profits, something increasingly rare today.

If you’re considering purchasing wellness equipment, do yourself a favor and go directly to Warrior Willpower. The experience is refreshing, supportive, and reliable from start to finish. You will be dealing with a company that stands behind its values and its customers.

8 de abril de 2026
Opinión espontánea
Logotipo de Warriorwillpower

Respuesta de Warriorwillpower

Hello,

Thank you for taking the time to share your experience — we truly appreciate it.

We’re sorry to hear that your initial purchase through a reseller did not meet expectations, but we’re glad we were able to step in and provide the support you needed.

Our goal is to ensure that every customer receives clear guidance and reliable assistance, regardless of where the purchase was made. Situations like yours are exactly why we place strong emphasis on post-purchase support and communication.

We appreciate your trust in us and your recommendation.

If you ever need anything further, please don’t hesitate to reach out.

Best regards,
Warrior Willpower Support Team

Valorada con 1 estrellas sobre 5

If I could score this lower I would a…

If I could score this lower I would a hbot system was ordered it has been 7 weeks and the shipment is still sitting in Kentucky 4 hours away from the destination customs will not release package until warrior willpower send proper documentation to ups I have sent literally 25 emails 75 messages to the AI bot on warrior willpower website.there is no contact phone number cant contact no one now we want our money back because they cant get the product to us this has been a nightmare macey pan needs to know how they operate

4 de febrero de 2026
Opinión espontánea
Logotipo de Warriorwillpower

Respuesta de Warriorwillpower

Hello,

We’re very sorry to hear about your experience and understand how frustrating this situation must be, especially after such a long wait.

We’d like to clarify that the delay is due to a customs clearance issue, where additional documentation was required for the shipment to be released. This is not the level of service we aim to provide, and we sincerely apologize for the inconvenience caused.

Our team is actively working with the carrier to resolve this as quickly as possible.

Valorada con 1 estrellas sobre 5

With all the poor reviews

With all the poor reviews, there is no way someone with a half of brain would risk buying Warrior Willpower products. They do not have a live agent to answer the phone and assist with order
issues, that tells you all you need to know

4 de febrero de 2026
Opinión espontánea
Logotipo de Warriorwillpower

Respuesta de Warriorwillpower

Thank you for sharing your perspective.

We understand that purchasing decisions are influenced by many factors, including how support is structured. We provide assistance through email and SMS to ensure all inquiries are documented and handled efficiently, and we continuously work to improve response times and customer experience.

We appreciate all feedback, as it helps us refine our products and support processes.

— Team Support

Valorada con 1 estrellas sobre 5

Horrendous support

The ordering process was easy and the equipment that I’ve received appears to be fairly high quality but the user experience has been the worst that I’ve ever had. I ordered the product on 11/30 and they advertised a 2-6 business day shipping time frame frame their factory in California which is a complete fabrication. I received the item on 12/11 and it came in 3 different packages but was missing the hoses to connect the plunge to the chiller. When you try to contact them their phone number doesn’t work, it’s text only and they only respond at the wee hours of the morning because they are obviously abroad. You would think getting some hoses and clamps would be a relatively painless process but they have to send those from China as well and are apparently using the pony express to get them here. It’s showing a delivery time frame of January 6-9th for the parts that I need to make the chiller work. So it’s going to be a month and a half before I can use the freaking chiller. They also advertise 100% satisfaction guarantee which is complete BS because they hide a 20% restocking fee in their fine print. So you spend 2k and lose $400 if you return the product which I’m still tempted to do just out of principal. At any rate, I hope someone read this review and dodges the bullet on purchasing from this organization. I’ve been trying to find someone in management to speak to but have been totally unsuccessful.

This was the worst customer experience that I can remember having! To top it all off I’m getting advertisements from them to get a new unit by Christmas, if you order now. Well they may send you a new unit, but if it’s missing anything then it will take another month for them to make it right.

17 de diciembre de 2025
Opinión espontánea
Logotipo de Warriorwillpower

Respuesta de Warriorwillpower

Thank you for taking the time to share your experience. We’re genuinely sorry to hear how frustrating this situation was for you.

At the time of your order, demand was exceptionally high and some shipments did arrive in multiple packages, which unfortunately led to missing components in a small number of cases. We understand how disappointing it is to receive your equipment without being able to use it immediately, and we recognize the inconvenience this caused.

Regarding support, we operate primarily via text and email to ensure faster documentation and resolution, though we understand this may not be everyone’s preference. Our team worked to identify the missing components and arrange shipment as quickly as possible once the issue was confirmed.

Since then, we’ve improved our fulfillment checks, clarified shipping expectations, and strengthened our support workflows to prevent similar situations. Our return and restocking policy is listed prior to purchase and reflects the handling and logistics involved with large, specialized equipment, but we understand that policies can feel frustrating in situations like this.

We appreciate you acknowledging the product quality itself, and we’re sorry that the overall experience fell short of expectations. If you still require assistance or would like to discuss this further, our support team remains available via email or SMS.

— Team Support

Valorada con 1 estrellas sobre 5

It was fine for 5 moths and then it…

It was fine for 5 moths and then it started to sound like a plane was taking off. They advertise 1 year warranty but they would not help until I told them I would write a review. They sent a new fan blade that I was to install. If you are not mechancialy inclined this is not a solution.

10 de junio de 2025
Opinión espontánea
Logotipo de Warriorwillpower

Respuesta de Warriorwillpower

Thank you for sharing your feedback.

We’re sorry to hear about the noise issue you experienced after several months of use. While this is not common, certain components such as fans can require replacement over time, and in those cases our first step is often to provide the necessary part under warranty to restore normal operation as quickly as possible.

We understand that not all customers are comfortable performing minor installations themselves. Since this review, we’ve continued to improve how we assess support cases to ensure clearer guidance and alternative solutions when needed.

We stand behind our 1-year warranty and appreciate you bringing this to our attention. If you still require assistance or would like to revisit this matter, our support team remains available via email or SMS.

— Team Support

Valorada con 5 estrellas sobre 5

Great gift for elders

I bought the sitting hyperbaric chamber for my mom who’s been feeling low energy after surgery. After 3 weeks of using it every other day, she says she sleeps better and feels calmer. Honestly that alone makes it worth every dollar. Thank you to Helen from customer service for being so patient explaining everything to me.

2 de octubre de 2025
Opinión espontánea
Logotipo de Warriorwillpower

Respuesta de Warriorwillpower

Thank you for sharing this thoughtful review.

We’re glad to hear your mother has had a positive experience and that the chamber has fit well into her routine. Comfort, ease of use, and clear guidance are especially important when equipment is used by older family members, so we’re pleased Helen was able to take the time to explain everything thoroughly.

We truly appreciate your trust in our team and your kind words. If you or your family ever need assistance in the future, our support team is always available via email or SMS.

— Team Support

Valorada con 1 estrellas sobre 5

STAY AWAY FROM WARRIOR WILLPOWER - SCAM

I bought my ice bath before this company rebranded to Warrior Willpower from Spartan Ice Bath and had it a little over a year and only use it 3-4 times a week. I noticed before it reached a year old the water chiller would make really loud noises. I thought nothing of it the first couple of days since it was on and off. When I was replacing the filter one day after cleaning (cleaning and replacing filters is usually every 60-90 days. I tend to clean it every 5 weeks just to keep it nice and tidy) and started filling the tub back with water I noticed the water wasn't pumping consistently. I removed all the tubing again from the outlets and gave them a deeper clean and applied new plumbing tape again and tighten each washer on the tubing so everything was more secure. The water still did not flow consistently. I looked at some videos and ultimately saw the pump had to be replaced since it was a cheap knock off pump. To be honest, all the components in the chiller unit are all cheaply made yet you get pay an exorbitant amount of money for an investment to yourself you would think would last a solid couple of years.

Unfortunately, the story gets worse. They try to charge you to get the pump replaced, on top of that they make you pay shipping as well. I definitely did not want to give them any more money since their customer service was absolutely horrible and they only do e-mail support. Keep in mind this was before when they were Spartan Ice Bath, and changed their logo/name. I don't know what caused this but I believe it was due to the customer service and knock off products since I've seen Reddit posts about this, and members from Reddit stating their posts were deleted after leaving an honest review.

I ended up buying the same pump from Amazon and had a plumber come in to help me install it since I wanted to make sure it was done properly. After 40 minutes using electrical tape and proper plumbing products to keep the pump from leaking internally within the unit (it should have been properly made in the first place) and putting it back together the ice bath worked for about a week before it failed again. Clearly there are more than one defects with this chiller.

If you are having the same issues as me, I encourage you to open the chiller and see how the inside is poorly made. They charge you a premium for cheap products. I was paying so much money for ice a week, I wanted a more cost effective solution over time and I was hoping Warrior Willpower (formerly know as Spartan Ice Bath) would be a game changer. In the end this didn't last over a year. It was a constant battle after 7 months and it's just getting to the point I have to resort back to cold showers in the morning.

If you took the time to read this, long story short save yourself the headache and use your hard earned money elsewhere. The products used to make this does not meet the standards for the price you pay, especially since it's made overseas for an extremely cheaper price to manufacture on their behalf. I will have to see if I can salvage anything from this to make it worth it before I try another company, but I hope people do not buy from here and go through what I did. They will take their sweet time getting back to you and you will just be wasting your own time trying to get a replacement or refund.

1 de agosto de 2025
Opinión espontánea
Logotipo de Warriorwillpower

Respuesta de Warriorwillpower

Thank you for taking the time to share such a detailed account of your experience.

We’re sorry to hear that your long-term use of the system did not meet your expectations. We understand how frustrating it can be when equipment develops issues over time, particularly after regular maintenance and care.

Regarding the brand transition you mentioned, the company underwent a rebrand to reflect a broader product direction, not as a result of customer feedback or product quality concerns. Many customers continue to use earlier systems successfully, though like all mechanical equipment, components can require service or replacement over extended use.

Our warranty process is designed to assess issues and determine the most effective resolution, which in many cases involves replacing individual components rather than entire units. Shipping policies and costs are communicated as part of that process due to the size and nature of the equipment. We recognize that this approach may not align with every customer’s expectations, especially once a system is outside its primary warranty window.

We also want to clarify that we do not remove or suppress reviews on third-party platforms. We value open feedback, even when critical, as it helps inform ongoing improvements to our products and support processes.

We regret that your experience led to disappointment and appreciate you sharing your perspective. If you would like to revisit your case or have unresolved questions, our support team remains available via email.

— Team Support

Valorada con 1 estrellas sobre 5

Warranty Fraud: $2K Chiller From Shady Overseas Seller, No Live Help and Demands Customer Performs Dangerous Unlawful Electrical Wiring

In February 2025 I purchased a cold plunge chiller from Warrior Willpower. Within six months, the unit failed despite being covered under their advertised “1-year full warranty.” Since April 30th I have sent over 100 emails, texts, photos, and videos documenting the issue, but the company has refused to provide a proper remedy.

Instead of honoring their promise of repair or replacement at no hidden cost, they have repeatedly sent me electrical components to install myself. These repairs required licensed electrical work, which I am neither qualified nor legally permitted to perform, forcing me to hire a professional at my own expense. The unit remains defective, and their written commitment to replace it if the replacement pump failed has not been honored.

Warrior Willpower markets itself as a U.S. company but operates overseas (Bulgaria I've found), offering only email and text support with no escalation path. Their warranty policy does not disclose that labor is excluded or that customers must conduct hazardous electrical repairs. It also promises replacement if repair fails—terms they have refused to uphold.

This conduct is misleading, unsafe, and deceptive. I request that the company be investigated for failing to honor warranty obligations and for misrepresenting their business practices.

17 de septiembre de 2025
Opinión espontánea
Logotipo de Warriorwillpower

Respuesta de Warriorwillpower

Thank you for sharing your concerns.

We take allegations related to safety, warranty handling, and business practices very seriously. We’re sorry to hear that your experience with the unit and the support process was frustrating and did not meet your expectations.

Our warranty is designed to address equipment issues through structured troubleshooting and component replacement where appropriate. We do not require or expect customers to perform work that is unsafe or outside of their comfort level, and we encourage the use of qualified professionals whenever electrical or technical expertise is needed. Warranty coverage applies to equipment and components as outlined in our policy, which is provided prior to purchase.

We operate as an international company serving customers in multiple regions, and we provide support through documented channels such as email and SMS to ensure clarity, traceability, and proper handling of technical cases. We do not misrepresent our operations or suppress customer feedback on third-party platforms.

— Team Support

Valorada con 5 estrellas sobre 5

great purchase

Great purchase. The chiller works quietly and cools quickly. It’s so much easier than buying ice every week. Plus, the customer service team is polite and helpful

8 de septiembre de 2025
Opinión espontánea
Logotipo de Warriorwillpower

Respuesta de Warriorwillpower

Thank you for your feedback — we’re glad to hear you’re enjoying your setup.

It’s great to know the chiller is performing quietly and efficiently, and that it’s made your routine more convenient compared to buying ice regularly. We also appreciate your kind words about our customer service team.

If you ever need assistance in the future, our support team is always available via email or SMS.

— Team Support

Valorada con 5 estrellas sobre 5

They went above and beyond to provide…

They went above and beyond to provide excellent customer service.

3 de septiembre de 2025
Opinión espontánea
Logotipo de Warriorwillpower

Respuesta de Warriorwillpower

Thank you for your kind words — we truly appreciate it.

Providing reliable and attentive customer support is important to us, and we’re glad your experience reflected that. If you ever need assistance in the future, our team is always available via email or SMS.

— Team Support

Valorada con 1 estrellas sobre 5

Warrior Will Power has been the worst…

Warrior Will Power has been the worst customer experience I’ve ever had. I wish I had never purchased from them.

First, it took 5 weeks for my unit to arrive even though they promised delivery within 2 weeks. When it finally showed up, the problems began almost immediately. Within just 3 months, the wiring actually caught fire. Instead of standing by their warranty, the company offered me $200 to fix the wiring myself in exchange for a positive Trustpilot review. At the time, I didn’t realize how shady and unethical that was, but it’s clear now this company is more interested in covering up failures than taking responsibility.

Since then, their customer service has been completely unhelpful. Rather than repairing or replacing the defective unit they sold me, they’ve repeatedly tried to push me into buying a whole new unit. That is not customer support—it’s predatory business practice.

To make matters worse, I’m a military veteran who uses cold plunges to manage injuries I incurred in service. Because of this unreliable unit constantly breaking down, I’ve had to go months at a time without therapy, and now that the machine has finally failed completely, I’m left with nothing. This company does not care about veterans, their customers, or standing behind their products. I have an email paper trail to back this story up. I have already disputed the purchase with my bank for a defective product.
Between the false promises, dangerous product failure, and blatant attempts to buy fake reviews, Warrior Will Power has shown itself to be completely untrustworthy. Do not waste your time, money, or health with this company.

20 de agosto de 2025
Opinión espontánea
Logotipo de Warriorwillpower

Respuesta de Warriorwillpower

Thank you for sharing your concerns.

We take claims related to safety, warranty handling, and business conduct very seriously. We do not offer compensation or incentives in exchange for reviews, and we do not encourage unsafe repairs or actions. Any suggestion otherwise does not reflect our policies or practices.

Our warranty process is structured to evaluate issues based on documentation provided and to determine appropriate next steps in line with the terms outlined at purchase. We understand how frustrating it is when expectations are not met, and we regret that this experience did not reach a satisfactory outcome for you.

Because this matter involves serious allegations and an ongoing dispute, it is not appropriate to address specifics in a public forum. If there is additional documentation you would like reviewed, our support team remains available through our official channels.

— Team Support

Valorada con 1 estrellas sobre 5

Bad faith company refusal to honor warranty on a 2k$ product

This company is dishonest and predatory. They make up steps as they go to avoid honoring their warranty. At one point, they even sent me a video they had just uploaded and claimed it was their “standard process,” but refused to provide an actual copy of any real policy.

They ignored my demand letter and have shown themselves to be corrupt and arrogant. I’m now moving forward with every action available to recover damages. Consumers deserve to know how this business treats people.

15 de agosto de 2025
Opinión espontánea
Logotipo de Warriorwillpower

Respuesta de Warriorwillpower

Thank you for sharing your concerns.

We take warranty handling and customer complaints seriously and follow documented policies that are provided at the time of purchase. We do not create or change procedures on an ad-hoc basis, and we review warranty claims based on the information and documentation available for each case.

As this matter involves formal demands and potential legal action, it is not appropriate to address specifics in a public forum. Any further review of the situation should take place through the appropriate private or legal channels.

— Team Support

Valorada con 5 estrellas sobre 5

Solid Investment for My Recovery Routine

I've baught the the large ice bath for about 3 months now, and I would say that a pretty decent investment for me and happy with that purchase. Massively impacted my recovery routine. The product reached in good condition as i've expected. The chiller is cooling well and saves me the hassle of buying bags of ice. It reached on time in 5 days.

6 de agosto de 2025
Opinión espontánea
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Respuesta de Warriorwillpower

Thank you for sharing your experience.

We’re glad to hear the ice bath has integrated well into your recovery routine and that the chiller has been performing reliably while saving you the hassle of buying ice. It’s also great to know your order arrived on time and in good condition.

We appreciate your trust in our product and your thoughtful feedback. If you ever need assistance in the future, our support team is always available via email or SMS.

— Team Support

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