Still waiting… Customer service seems non existent. They have still not responded after 4 weeks except for instagram message that email bounced back. Still never sent right set up instructions... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I expected the sitting hyperbaric chamber to feel flimsy but it is sturdy and well made. Getting in and out is easy. The compressor runs quietly and the pressure builds quickly and evenly.
After intense sessions I use the cold plunge and feel ready to train again the next day. The chiller holds temperature perfectly and setup was straightforward.
Using the hyperbaric chamber at home felt like a big step but the setup was simple. After regular sessions I notice sharper focus and less fatigue throughout my workday.
La empresa ha respondido
3,7
Medio
97 opiniones
Ha contestado el 93% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Impressed of the product
Hello, my name is Safarbek,
Having used the Will Power cold plunge for over a year and a half, and overall, I’ve been really impressed. Here’s a breakdown of my experience:
Product Quality and Benefits
The cold plunge tank itself is well-designed, sturdy, and built to last. It’s spacious enough to be comfortable, yet compact enough to fit easily in my home. The insulation is excellent, keeping the water at the ideal cold temperature for a long time. Since I started using it, I’ve noticed remarkable benefits, especially in terms of health and mental clarity. Regular cold plunges have helped reduce muscle soreness and speed up recovery, which is great after intense workouts. I also feel more focused, alert, and mentally sharp, which has positively impacted my productivity throughout the day.
Health Impact
I started using the cold plunge primarily for physical recovery, but I quickly realized how much it positively affected my overall health. I've seen reduced inflammation, less muscle pain, and a noticeable boost in energy. For mental health, it’s been a game-changer—each plunge leaves me feeling mentally refreshed and centered, with sharper focus and clarity.
Customer Service and Shipping
The customer service team at Warrior Will Power has been fantastic. They were responsive to all my questions, knowledgeable about the product, and provided great tips for maximizing my cold plunge benefits. Shipping was also surprisingly quick and hassle-free. The product arrived in perfect condition, with all the setup instructions clearly laid out, which made getting started super easy.
Overall Impressions
In summary, the Warrior Will Power cold plunge has been a valuable addition to my wellness routine. The health benefits, combined with the focus and mental clarity it brings, make it well worth the investment. With strong customer support and quick shipping, I’d highly recommend it to anyone looking to boost their physical and mental health.
10 de noviembre de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you, Safarbek, for taking the time to share such a detailed and thoughtful review.
We’re glad to hear the cold plunge has held up well over long-term use and that the design, insulation, and overall build have met your expectations. It’s great to know it has integrated smoothly into your routine and that you’ve found it beneficial for recovery, focus, and consistency in your day-to-day habits.
We also appreciate your kind words about our customer support and shipping experience. Providing clear guidance and being responsive when questions come up is something we take seriously.
Thank you for your trust in Warrior Willpower and for sharing your experience with the community.
— Team Support
Everybody is friendly when you’re…
Everybody is friendly when you’re buying something but the sign of a good organization is judged when there’s an issue. I had a small part break, contacted their customer service team and immediately my issue was resolved in a very easy manner. Good folks
1 de noviembre de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for sharing your experience.
You’re absolutely right—how issues are handled matters just as much as the initial purchase. We’re glad our team was able to resolve the problem quickly and make the process straightforward for you.
We appreciate your trust and your kind words, and we’re always here if you need support in the future.
— Team Support
Perfect Ice Bath with Outstanding Service
I recently bought an ice bath, and I’m really happy with both the product and the customer service. The team was quick to respond and made sure I had everything I needed. The ice bath itself is solid and easy to use—I keep it on my balcony on the third floor and use the drain valve at the bottom to empty and refill it. It’s super convenient, and I’ve had a great experience overall.
1 de octubre de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for sharing your experience.
We’re glad to hear you’ve been happy with both the ice bath and the support you received. It’s great to know the setup has been convenient for your space and that features like the drain valve have made regular use and maintenance easier.
We truly appreciate your feedback and your trust in Warrior Willpower. If you ever need assistance in the future, our team is always available via email or SMS.
Chiller Works Great
Purchased a chiller last year and the company was responsive and shipping was timely. I recommend this company
8 de octubre de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for your feedback.
We’re glad to hear the chiller has been working well for you and that shipping and communication met your expectations. We appreciate your recommendation and your trust in Warrior Willpower.
— Team Support
Solid product. Quiet and high quality
Research and information about each product was easy to find which helped narrow down which chiller would be the right one for me. Quality and value seem to be solid, the product arrived and is operating as advertised. Gets cold quick, water stays clean and it operates quietly. Good customer service as well.
5 de septiembre de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for taking the time to share your experience.
We’re glad the product information helped you choose the right chiller and that the unit has been performing as expected. It’s great to hear the cooling speed, noise level, and overall quality have met your expectations, along with a positive experience with our customer service.
We appreciate your feedback and your trust in Warrior Willpower.
— Team Support
Great customer service
Great customer service. Responded well to my text with information requested. I highly recommend to purchase the product: fast shipping time with great customer service. My product shipped out next day. Amazing 👏
6 de septiembre de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for your kind feedback.
We’re glad to hear our team was able to respond quickly and provide the information you needed, and that your order shipped promptly. Reliable communication and efficient fulfillment are important to us.
We truly appreciate your recommendation and your trust in Warrior Willpower.
— Team Support
I’ve ordered a number of chillers from…
I’ve ordered a number of chillers from warrior willpower. The chillers show up on time and customer service has been great to work with! Plus the new designed chillers are awesome. Very quiet and professional looking.
5 de septiembre de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for sharing your experience.
We’re glad to hear your orders arrived on time and that our customer service team has been great to work with. It’s also encouraging to know you’re enjoying the updated chiller design and its quieter operation.
We appreciate your continued trust in Warrior Willpower and your feedback.
— Team Support
We love our chiller
We love our chiller. Easy assembly and love the app. Very user friendly! Well worth every dollar! Plus we only need to use our chiller 10 minutes before use due to the tub.
27 de agosto de 2024
Opinión espontánea
The equipment that they create and…
The equipment that they create and provide is awesome, incredibly helpful for recovery. The customer service is top notch, even helped me with a simple part I needed, it was past the warranty.
4 de septiembre de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for the great feedback!
We’re glad to hear you’re enjoying the chiller and finding the setup and app easy to use. It’s great to know the system has been convenient and efficient for your routine.
We truly appreciate your trust in Warrior Willpower, and if you ever need assistance, our support team is always available via email or SMS.
— Team Support
We had a small issue with our tub and…
We had a small issue with our tub and they handled it right away! Quick and easy! Professional too! 😀
1 de septiembre de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for your feedback!
We’re glad our team was able to resolve the issue quickly and make the process easy for you. Providing prompt and professional support is important to us.
We appreciate your trust in Warrior Willpower.
— Team Support
Ordered an ice chiller
Ordered an ice chiller, punched in my addy otherwise, payment would not have gone through. I missed their incorrect addy on the email they sent me so it went to a home down the street from me, and was sent back. I'm still awaiting a refund or the product - I want a refund now and they refuse to provide one.
25 de julio de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for sharing your concerns.
We’re sorry for the frustration caused by the delivery issue. When an address discrepancy occurs and a shipment is returned by the carrier, our team reviews the order details and carrier documentation to determine the appropriate next steps in line with our shipping and refund policies.
Refunds or reshipments are processed based on the outcome of that review and the condition/status of the returned shipment. We understand this situation is disappointing, and we regret the inconvenience it caused.
For privacy and accuracy reasons, order-specific details are best handled through our official support channels, where our team can review the case and provide a clear update.
— Team Support
Had a small issue and customer service…
Had a small issue and customer service sorted things out immediately! Highly recommended this company. Everything working as advertised!
10 de agosto de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for your feedback.
We’re glad our customer service team was able to resolve the issue quickly and that everything is now working as expected. We truly appreciate your recommendation and your trust in Warrior Willpower.
— Team Support
Cold plunge for health benefits
We were looking for a chiller/filter for our new cold plunge tub. We researched and read a lot of reviews and the Warrior Pro was exactly what we needed. After ordering it was shipped promptly and my husband set it up. We have been cold plunging for a few weeks now. The chiller started making a noise and I reached out to customer service and they responded promptly and sent out a new part. We are very happy with our purchase and very impressed with their customer service. Highly recommended!
17 de junio de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for taking the time to share your experience.
We’re glad to hear the Warrior Pro was a good fit for your cold plunge setup and that shipping and installation went smoothly. It’s also great to know our support team was able to respond quickly and resolve the noise issue by sending a replacement part.
We truly appreciate your kind words and your recommendation. Thank you for choosing Warrior Willpower, and please don’t hesitate to reach out if you ever need assistance in the future.
— Team Support
We love our chiller
We love our chiller! Super great support staff and quick communication Would recommend and buy again!
1 de julio de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for the great feedback!
We’re glad to hear you’re enjoying your chiller and that our support team and communication met your expectations. We really appreciate the recommendation and your trust in Warrior Willpower.
— Team Support
Can't beat this company for the price / value
I'm super happy with my XL tub / chiller from Warrior Willpower! I really appreciated the installation videos, and got it running in under 45 min or so.
I also can't speak highly enough of this company's customer service... My tub had a leak on one of the ports, and they quickly the made the situation right and sent me a new tub.
I will be recommending this company to anyone interested in getting a cold plunge
27 de julio de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for sharing your experience.
We’re glad to hear the installation resources helped you get up and running quickly and that the XL tub and chiller have been a good fit for you. While issues like a port leak are uncommon, we’re pleased our team was able to address it promptly and get everything resolved.
We truly appreciate your recommendation and your trust in Warrior Willpower.
— Team Support
This ice bath tub is extremely bad.
This combat is bad, the products they sell are bad , I wouldn’t buy them again. Bad quality and bad customer service. Overall bottom of the list of everything.
1 de julio de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for sharing your feedback.
We’re sorry to hear that your experience did not meet expectations. We take product quality and customer support seriously and review all feedback as part of our ongoing improvement efforts.
If there are unresolved issues you’d like reviewed, our support team remains available via our official channels.
— Team Support
Above and Beyond
The person I chatted with not only took care of my issue quickly (they had sent the wrong item initially) and quickly sent the right item, they also took care of an additional issue immediately. Great help.
8 de julio de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for sharing your experience.
We’re glad our team was able to quickly correct the shipping error and resolve the additional issue without delay. Taking ownership and making things right as efficiently as possible is important to us.
We truly appreciate your feedback and your trust in Warrior Willpower.
— Team Support
Tremendous team to deal with
Tremendous team to deal with. Every step of the way was seamless. HIGHLY recommend!!
3 de julio de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for the kind words.
We’re glad to hear your experience was seamless from start to finish. We truly appreciate your recommendation and your trust in Warrior Willpower.
— Team Support
Respuesta de Warriorwillpower
Thank you for sharing your experience.
We’re happy to hear the unit is performing well and that the athletes are enjoying it. We appreciate your trust in Warrior Willpower.
— Team Support
I love my Spartan Willpower Ice bath
I love my Spartan Willpower Ice bath! The water chilling system works amazing and keeps my ice bath sitting in the low 50s, even when the temperature outside reaches nearly 100 degrees. I am very pleased with the entire system! Also, their customer support is awesome! They have answered all of my questions in a prompt manner! Thanks Warrior Willpower (formerly Spartan Willpower)!
20 de junio de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for the detailed feedback.
We’re glad the system has been performing reliably, even in warmer outdoor conditions, and that our support team has been responsive when questions came up. We appreciate your continued trust, both past and present.
— Team Support
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.