Still waiting… Customer service seems non existent. They have still not responded after 4 weeks except for instagram message that email bounced back. Still never sent right set up instructions... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I expected the sitting hyperbaric chamber to feel flimsy but it is sturdy and well made. Getting in and out is easy. The compressor runs quietly and the pressure builds quickly and evenly.
After intense sessions I use the cold plunge and feel ready to train again the next day. The chiller holds temperature perfectly and setup was straightforward.
Using the hyperbaric chamber at home felt like a big step but the setup was simple. After regular sessions I notice sharper focus and less fatigue throughout my workday.
La empresa ha respondido
3,7
Medio
97 opiniones
Ha contestado el 93% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
This company is very good …
Well I can only say that the chiller 1HP it is very good and efficient, I have set up everything on my basement, the top. It is very well insulated because it keeps the water cold, I use the plunge every day around 7 AM at 50°F and usually The temperature will go up to 58 so it takes me probably half hour maybe less to bring it down to 50, I had a few questions like connecting the Wi-Fi on the chiller, which is the best that I can mention because I can turn it on and off and also schedule through my iphone, Every time that I have a question, the company respond within 24 hours, I’m so happy with the machine and the service, I will definitely recommend it.
19 de junio de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for taking the time to share your experience.
We’re glad to hear the 1HP chiller is working efficiently in your basement setup and that the Wi-Fi scheduling has added convenience to your routine. It’s great to know our team has been responsive when you’ve needed assistance.
We truly appreciate your recommendation.
— Team Support
I purchased my cold plunge and pro…
I purchased my cold plunge and pro water chiller about a year ago to help me cool down after working construction in south Carolina heat. I have since realized so many more benefits such as my body regulating temperature better, lower stress and greatly improved mood and energy. I leave my water chiller running 24/7 and it still works fantastic keeping my water a nice 45 degrees. I highly recommend this product and the super friendly and helpful company that provides it.
18 de junio de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for sharing your experience.
We’re glad the system has been performing reliably in demanding conditions and that it has become a consistent part of your routine. We also appreciate your kind words about our team — responsive and helpful support is something we take seriously.
Thank you for your trust in Warrior Willpower.
— Team Support
disabled combat Vet got screwed
As a disabled combat Vet, i would not trust this company or any of its staff to clean my toilet. Their website so misleading at checkout for shipment and delivery timelines. Even on the phone and over email they are incompetent and take no accountability for misleading adds. I bought the same spec water chiller for half the price on Amazon and didn’t have to pay shipping. I asked for refund before the order was even sent out to their warehouse “overseas” x<48hrs and they are trying keep some of my money. Save yourself from the hassle of these online crooks.
12 de junio de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for sharing your concerns.
We’re sorry to hear that your experience did not meet expectations. Our shipping timelines, fulfillment process, and refund terms are outlined prior to purchase, and cancellation requests are handled in accordance with those policies once an order has entered processing.
We do not intentionally mislead customers regarding shipping or delivery, and we review all feedback carefully as part of our ongoing efforts to improve communication and clarity.
Because this matter involves order-specific details, it is not appropriate to address them fully in a public forum. Our support team remains available through official channels to review your case and provide clarification.
— Team Support
James is sososo helpful and I greatly…
James is sososo helpful and I greatly appreciate the wonderful customer service they offer !!!
10 de junio de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for your kind feedback!
We’re glad to hear James was able to provide helpful support and make your experience a positive one. We truly appreciate your kind words and your trust in Warrior Willpower.
— Team Support
This cooler is NOT made for outside
This cooler is NOT made for outside
There is nothing “outdoor” about it.
And it sucks in temps over 80 degrees - even in shade -
It simply does not work
Buy re-usable ice bags for this much money - and get something that actually works - for $20 instead of $1500
I don’t know who is writing positive reviews- but they are either lying and employed by this company or they are using it inside.
They also just rebranded this product - probably because of the negative reviews … and instead of fixing the crappy product - they got clever on “controlling reviews”.
I couldn’t even review this product on the site - or through my order confirmation- so I KNOW that the product reviews on the website are fake.
10 de junio de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for sharing your feedback.
We’re sorry to hear that your experience with the unit did not meet expectations. Cooling performance can vary depending on environmental conditions, placement, ventilation, and operating setup, and our team provides guidance to help customers optimize performance for their specific environment.
We do not create or control independent customer reviews, and we do not publish or suppress feedback on third-party platforms. Our company rebrand reflected broader business development and product expansion, not an attempt to avoid customer feedback.
Because this review raises several product- and order-specific concerns, it would not be appropriate to address details fully in a public forum. Our support team remains available through official channels to review your case and provide assistance.
— Team Support
Very pleasant and quick customer service team!
Had the product for about 50 weeks. Had a hole pop up on the lid of my ice bath. I filed a warranty and they sent me a new product with few questions asked. Very pleasant and quick customer service team!
1 de junio de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for sharing your experience.
We’re glad to hear our team was able to assist quickly and make the warranty process smooth when the issue with the lid came up. Providing prompt and pleasant support is something we work hard to maintain.
We truly appreciate your feedback and your trust in Warrior Willpower.
— Team Support
Water pump broke/replaced
my pump power went out within 6 months. I sent a email to customer service and received a reply that same evening. They ordered me a new pump with no problems/questions asked. Great service to this point
1 de junio de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for sharing your experience.
We’re glad our team was able to respond quickly and arrange a replacement pump without delay. Providing straightforward support when issues arise is very important to us.
We appreciate your feedback and your trust in Warrior Willpower.
— Team Support
Terrible customer service
Terrible customer service. Pump hardly works
31 de mayo de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for your feedback.
We’re sorry to hear that your experience did not meet expectations. When performance issues are reported, our support team works to troubleshoot and identify the cause so an appropriate solution can be provided.
If there are unresolved concerns, our team remains available through our official support channels to review and assist further.
— Team Support
Great company and great product
Great company and great product. I have the Spartan Barrel and standard cold plunge chiller. The water is always cold and I have been enjoying my daily 3 minute plunges.
26 de mayo de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for your kind feedback.
We’re glad to hear you’re enjoying your Spartan Barrel and chiller setup and that it has become a consistent part of your daily routine. It’s great to know the system has been performing reliably for you.
We appreciate your trust in Warrior Willpower and your support.
— Team Support
Very responsive service
Very responsive service, helpful to me in getting the unit connected wifi. Set up and connection was a breeze. Quiet and effectively child our cold plunge
24 de mayo de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for your feedback.
We’re glad our team was able to assist with the Wi-Fi connection and that setup went smoothly for you. It’s great to hear the unit has been operating quietly and cooling your cold plunge effectively.
We appreciate your trust in Warrior Willpower and your kind words.
— Team Support
Great product
22 de mayo de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for your feedback!
We’re glad to hear you’re enjoying the product and appreciate you taking the time to share your experience.
— Team Support
The Spartan Water Chiller has been a Game-Changer
The Spartan Water Chiller has been a game-changer for me, delivering phenomenal results both physically and mentally. Since incorporating it into my routine, I've noticed a significant improvement in muscle recovery, energy levels, and overall well-being. The customer service team at Spartan has been outstanding, going above and beyond to ensure my satisfaction. They were incredibly responsive and attentive, addressing all my concerns and providing personalized assistance. Their dedication to customer care truly sets them apart and enhances the overall experience of using this exceptional product.
1 de abril de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for taking the time to share your experience.
We’re glad to hear the Spartan Water Chiller has become an important part of your routine and that both the product performance and customer support met your expectations. Providing responsive, attentive assistance is something our team takes great pride in.
We truly appreciate your thoughtful feedback and your trust in Warrior Willpower.
— Team Support
Amazon customer service
Amazon customer service! The best I have ever experienced! I use this ice bath nearly everyday and it’s been wonderful! I will be continuing to do business with these people for sure!
12 de mayo de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for the wonderful feedback.
We’re glad to hear you’ve had such a positive experience with both the product and our customer support team, and that your ice bath has become a regular part of your routine. Your continued trust and support truly mean a lot to us.
We appreciate your recommendation and look forward to supporting you whenever you need us.
— Team Support
I’ve been looking everywhere for a new…
I’ve been looking everywhere for a new water pump and filter. I sent an email and they responded immediately. I couldn’t ask for anything more!
7 de mayo de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for your feedback.
We’re glad our team was able to respond quickly and help you find what you needed. Providing timely and helpful support is something we strive for.
We appreciate your trust in Warrior Willpower.
— Team Support
Chiller works great.
There were some pieces missing when the plunge arrived. The customer support team was helpful and sent them out immediately. It would be great if there was a manual that explained care, cleaning and maintenance.
The plunge is working awesome! Great product and value.
Thank you so much.
1 de mayo de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for sharing your experience.
We’re glad to hear the chiller is working well for you and that our support team was able to quickly send the missing pieces and get everything up and running. We also appreciate your suggestion regarding a care and maintenance manual — feedback like this helps us continue improving our documentation and customer resources.
Thank you for your kind words and for choosing Warrior Willpower.
— Team Support
My lid to my cold plunge had a slow…
My lid to my cold plunge had a slow leak in it. The staff at warriorwillpower immediately sent me a new one.
Customer service is amazing!
1 de mayo de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for sharing your experience.
We’re glad our team was able to resolve the issue quickly and send a replacement lid without delay. Providing responsive and reliable customer support is very important to us.
We truly appreciate your kind words and your trust in Warrior Willpower.
— Team Support
Stellar customer service!!!
Stellar customer service!!!! Very responsive and helpful with any questions that we had. Our 1/2 HP Wi-Fi Water Chiller + Heater has worked flawlessly. Thank you Warrior Willpower!
19 de abril de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for the wonderful feedback.
We’re glad to hear our team was responsive and helpful throughout your experience, and that your 1/2 HP Wi-Fi Water Chiller + Heater has been working flawlessly. Providing reliable products alongside attentive support is something we take great pride in.
We truly appreciate your trust in Warrior Willpower.
— Team Support
Happy customer and would recommend them
I have had my ice bath for about 9 months and bought the chiller too (previously named Spartan Willpower). If you are debating on spending the extra money to get a chiller vs having to put ice in all the time it is well worth it for me to get the chiller. It is always ready to go and at the exact temperature I want, and keeps it that way no matter what time of the year it is. It is easy to maintain and a good size. I’m 5’7, 175 and can sit with my legs crossed and it will cover up to my neck at the water level I have it at. I have not had any issues with the chiller and it’s performed great. I did have one issue with the ice bath tub but reached out to customer service and they took care of it. I am very happy I went with this company and with the purchase. It was well worth it for me and would recommend them.
1 de mayo de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for taking the time to share such a detailed experience.
We’re glad to hear your chiller has been performing reliably throughout the year and that it’s made maintaining your cold plunge simple and consistent. It’s also great to know our customer service team was able to quickly resolve the issue you encountered with the tub.
We truly appreciate your recommendation and your trust in Warrior Willpower.
— Team Support
My customer service guy has been…
My customer service guy has been phenominal to work with. incredibly helpful. I would recommend the spartan ice bath systems to anyone. Keith
29 de abril de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for your kind feedback.
We’re glad to hear our team was helpful throughout your experience and that you’ve been happy with your Spartan ice bath system. Providing reliable support is very important to us, and we appreciate your recommendation.
— Team Support
I’ve been using my Warrior Willpower…
I’ve been using my Warrior Willpower cold plunge for over a year now and it’s been a game changer in my recovery as well as weight loss. My day doesn’t start off on the right door without it. Get one, try it and stick with it. The benefits are insane!
29 de abril de 2024
Opinión espontánea
Respuesta de Warriorwillpower
Thank you for sharing your experience.
We’re glad to hear your cold plunge has become an important part of your daily routine and that it’s been performing reliably over long-term use. It’s great to know the system has fit so well into your lifestyle.
We truly appreciate your feedback and your trust in Warrior Willpower.
— Team Support
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.