Followed the plan and overhauled my eating but weight loss was minimal. Switched to the pricier menopause plan but also found even when staying in weekly points very little progress and just found the... Ver más
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Consulta las opiniones de los clientes
I always like Weight Watchers. Online and your Leaders especially Kate. But we need more walk in classes especially for working people. Most people don't get home till 6pm. Or more Saturday morning wo... Ver más
Weight watchers are a hostile company when it comes to cancelling a short term subscription. They give you no warning that they will sign you up to a years contract at nearly triple the price each mon... Ver más
I go to Friday workshops with Kath in Altrincham Conservative Club and it is the most welcoming, supportive and non judgemental community. I can't praise Kath enough to be honest, she gives every sing... Ver más
Información sobre la empresa
Escrito por la empresa
Tailor weight loss to your life. Everyone’s different, and our personal assessment focuses on your unique needs and provides the best options that match your lifestyle. Our science-based SmartPoints system is personalised for your age, height, weight, and gender to help you lose weight. And if that's not enough - our award-winning app and expert-led Workshops help you build healthy habits for life.
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Weight Watchers is not the shadow of…
Weight Watchers is not the shadow of the company it once was. Since merging with the American Weight Watchers it has been stripped of everything that made it special. No weekly recipe leaflet, no in meeting shop, no magazine, nonclerks, no in meeting cooking demos, the list is endless. People are blaming GLP Meds buts it not. Weight Watchers and GLP go hand in hand supporting each other. The problem with Weight Watchers is the company destroying itself to satisfy it's American share holders.
As a 70+ long lifetime member below…
As a 70+ long lifetime member below goal, I am finding the newer virtual meetings and coaches less engaging these last several months.
Many sound a bit too preachy and dogmatic rather than thought-provoking and reflective. This may reflect changes in the way of thinking in younger members whom WW looks to attract. If that is so, I wholeheartedly agree as their participation is essential to WW's long-term growth and success.
WW success is necessary for me, as a free lifetime member, in order to have access to the app, the virtual, and the in-person meetings I enjoy in order to maintain my success and well-being.
Plan and app feedback
I preferred the old green plan for flexibility and each time the app is updated, it’s incredibly glitchy/removes useful features. The support of coaches is great though.
Coach Claire has kept me going when…
Coach Claire has kept me going when times were really difficult on walk with ww. Thankyou Coach Claire.
Ww is amazing
I love ww got me to a healthy weight and has kept me there 8 yrs and I love it is now not just weightloss co but a wellness one
Love it especially virtual and all the…
Love it especially virtual and all the new experiences xx especially my coach
I live and breathe WW it’s changed my…
I live and breathe WW it’s changed my life completely from wheelchair to walking and 16 surgeries down
122 pounds lost my life is so much better and beautiful
Horrible experience
Horrible experience. Don't sign the one sided agreement. They are more interested in your money than your success
Locked into 10 month plan without authorisation
I was somehow locked into a 10 month contract which I know I didn't subscribe to. I have contacted them many times to cancel but they wouldn't. They said I was locked into the contract until the 10 months had finished. It wouldn't be so bad if the app actually worked properly and I could have actually followed the plan. My contract has finished now but I've paid around £150 for absolute nothing. This company is stealing from people and I would not ever use them again. I have used WW a few times over the years. They have always been a caring company that wants the best for their customers - not any more. Please don't even go there and use some where more credible, like Slimming World. Their payment plan is very clear and the app is fantastic.
If I could rate them negatively
If I could rate them negatively, I would. They rave how they “accept insurance”, answer your questions so you feel comfortable to sign up. THEN they run you around for 2 months with no treatment, discovering you are actually NOT covered. At this point you are enrolled in their BS 6 month ($84 each time) plan and you CANNOT CANCEL!!!
STAY AWAY FROM WW APP, please!!!
Stealing my money
Stealing my money - I called them up last summer after signing up but discovering that the program wasn’t suitable for me. I was told I was locked into 10 months commitment but they would cancel and the payments with stop at the end of the 10 months. They haven’t they’ve taken a payment of £18.95, Unauthorised. Trying to contact them is absolutely impossible. There is supposed to be a 24 /7 chat, there isn’t. There was an email address through PayPal which I emailed and it came back saying it’s no longer in use. So absolutely no way to contact them. I see other reviews another feedback where they’ve done this taking peoples money, it’s stealing and it needs to be stopped. Why does nobody care when big companies take money from ordinary people? Yet, if it was the other way round?
I used to love weight watchers
I used to love weight watchers. I still think the tracking program can be great, but the Med+ program is awful! Very misleading advertisement. They make u feel like they will work with ur insurance companies to get everything covered. They didnt and it took a couple of months to even hear back from them with everything being denied. The clinical care team was hardly ever available for me taking 2+ days to answer any messages. Also I was not aware that I was getting myself into a 1w month contract with them and no way to cancel. I am unsatisfied with them. Not to mention having a hard time financially and they refuse to cancel my plan or at the very least let me downgrade the plan to just the tracking. Then had the audacity to tell me that I WILL continue to pay for it and they will not discuss it any further with me. I have tbe screenshots of how they were with me..I will try to post on here.
Simply dreadful since the acquisition
Simply dreadful since the acquisition. As others have said, the new app has numerous detrimental changes but my concern is with the policy changes including
* Increasing renewal payments threefold with no advance notification.
* The deliberately difficult route to get to customer service.
* An initial bot response which failed to recognise my details
* A jargon-laded customer representative who thought all of the above acceptable.
* A jargon-laded email "circling back" to me because they care, and listen...etc etc. But actually masquerading as a request for me to complete a survey that is totally slanted to blame the poor sap of the call centre rep who has only the crap corporate speak to work from.
The worst user experience in years
The worst user experience in years, clunky non intuitive interface made me want to quit using the app altogether.
New app is awful
New app is awful. I cannot access many options so asked to cancel. WW are insisted on taking payment until end of contract despite not being able use to parts of the service. Surely a breach of contract on my behalf?? Barely any face to face meetings anymore. A massive con
The body scan feature is useless
The body scan feature is useless. You have to keep completely still and even then it keep saying, lower to waste height. It never gets it right. Then hold up arms stay exactly still when I cant am in pain. Hubby try hold phone exactly still which is very difficult for long time period...
Really dislike the new app
Really dislike the new app. Find it very confusing and not user friendly at all. Will not be renewing my membership
Broken beyond repair
Broken beyond repair! No stars from me. Unable to access most of the features in the app. At present it's a full time job asking for help from tech support and they wanted me to pay 26 quid monthly for the privilege! When your deal expires if you do not contact them you will now be tied into a 12 month contract. Do not get caught out! Dreadful customer service and tech support. I feel sorry for class leaders who hear this in every meeting. It's beyond frustrating and they have no interest in customer satisfaction. Avoid!
The new app is awful!!!!!
The new app is awful! Hard to find anything, very frustrating and definitely not user friendly! I can not imagine the person or persons who designed this took in account those using it are busy people on the go and do not have the extensive time to spend trying to maneuver through this difficult app!!! Horrible! I do not use it any longer since the change!
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