I mistakenly ordered the wrong acoustic trickle vents and arranged for them to be returned. The company has received the items, but I’ve been told a refund must first be “authorised by a manager,” e... Ver más
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Consulta las opiniones de los clientes
I have ordered some lock and fixings. Paid them for next day delivery. they delivered wrong stuff. I was told they are investigating so i can buy from somewhere else and i will be refunded. From one m... Ver más
La empresa ha respondido
Can't order different items online so you will be left ordering multiple items paying for delivery for each! Sent message to point out the online flaw, as yet to receive a reply, wonder why...
Paid for next day delivery, turned up about 4 days later , requested a refund on carriage from sales office , not even a reply !!!!! Terrible service
Información sobre la empresa
- Tienda de equipos de seguridad
- Proveedor de productos de limpieza
- Tienda de puertas
- Diseñador de interiores
- Tienda de herramientas
Información proporcionada por diversas fuentes externas
We’ve got window and door hardware to order by phone or online for next day delivery nationwide. Brands like Yale, Maco, Trojan and Hoppe available off the shelf. Get installation products like glazing packers and silicones as well as guttering, fascias and soffits.
Información de contacto
Telford Way, Cross Park, MK42 0PQ, Bedford, Reino Unido
- 01234 242724
- sales@windowware.co.uk
- windowware.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I mistakenly ordered the wrong acoustic…
I mistakenly ordered the wrong acoustic trickle vents and arranged for them to be returned. The company has received the items, but I’ve been told a refund must first be “authorised by a manager,” even though we refused delivery and the package was never even opened.
In the past, this company was straightforward and honest, but now the process feels unnecessarily difficult and drawn out. It’s disappointing to see this level of service when a simple, unopened return should have been resolved quickly and fairly.
A pleasure to deal with
I bought a part from Windowware, it was the correct make and correct size but sadly the wrong model. Windowware were a pleasure to deal with and they re-funded me in full. I have no hesitation in recommending them wholeheartedly.
Super helpful
I needed a part delivering urgently and Louise sorted it for me no problem on next day. Really helpful staff and professional service, would highly recommend!
Replacement Maco shootbolt keeps
I purchased Maco shootbolt keeps for a conservatory.
The products are high quality but inexpensive, and were despatched promptly. Did the job
Thank you!
New delivery courier eta and tracking…
New delivery courier eta and tracking is none existent
Prompt and efficient service
Prompt and efficient service, providing the item I was able to identify in accordance with the technical requirements, from the info. on the website
Good selection and prices
We ordered replacement Trojan Sparta 2 window handles for our conservatory. The website is easy to navigate, they have a great selection at great prices. Fast delivery too.
Pet Flap from Window Ware
I bought a large pet flap from Window Ware, I am very happy with my purchase, the website was easy to navigate, item arrived quickly. Five stars
Paid for next day delivery
Paid for next day delivery, turned up about 4 days later , requested a refund on carriage from sales office , not even a reply !!!!! Terrible service
Very helpful and fast service.
Always Great Service Friendly Staff
I have been using W.Ware or many years…
I have been using W.Ware or many years they are one of my prefferd suppliers
Great customer service and competitive…
Great customer service and competitive pricing, would definitely use them again.
Will use again
Fast shipping, great quality
Live in the US.. shipping was quick! Product was packaged very well and arrived in perfect condition.
Charged for next day delivery
Charged for next day delivery, received items 4days later!!
Always fast delivery and good service…
Always fast delivery and good service pleasure to deal with
Easy and efficient
great product great service
La experiencia Trustpilot
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