Wizz Air Opiniones 

There is hidden prices everywhere
Can't check in until 24 hour before, if you want to check in at airport it's and extra 50 euros!
It's got worse and worse..
Prices are really high at some of the smaller airports, becoming unaffordable but we are forced to fly with them as they are the only ones going to some airport

I'm trying to check in online and wizzair is forcing me to pay for a seat—no option for a random selection. You can choose "Wizzair recommended seat for £10" or "choose your own seat for £12". And the website tells me to pay a fee if I check in at the airport. If I have to pay for a seat why not include this in the initial ticket price but I found out this after I bought the ticket and tried to check in online. This information is not available online. This cannot be explained as "budget flight" I regret I didn't pay an extra £20 more for peace of mind for another flight from a "non-budget flight company".

They changed me for checking in at the airport when they never gave me the information I needed to check in online.

I booked a flight through an agency and was then charges 50 euros for checking in at the airport when I checked in. I was never told about this fee, and was never even told I could check in online

We booked flights but immediately realised the dates were wrong. Despite calling them straight away Wizz Air charged us a £480 cancellation fee on £700 flights and said there is nothing they can do

Wizz Air regulators are thieves and manipulative in such a way that you lose money. For example, you will not get your money back in any form. The refund thing is a lie. You will not receive the money. Refund means to give your money back to the bank account, not in the form of a credit to the Wizz Air account, as it is not a bank to give credit to me. DO NOT USE WIZZ AIR. It is the cheating and thieving company. The cancellation fees are high that you will lose money if you wanna cancel the flight. Or you are discouraged to cancel the flight because of these high fees. I repeat my self: there is no such a real refund of your money. Once you start with them you will lose like me. Some may say that these are the regulations. Accept or not. Than what about all people that we're lied and stolen through by Wizz Air through these regulations of hundred of thousands of dollars each victim????

They canceled our flights and refused to refund us. To this day I have severe anxiety surrounding flights due to the aggressive and unproffesional approach they took to us. We needed a holiday after the death of our father it was very strenuous for us and we were low on money. Wizz air cancelled our flights minutes before departure and their staff were extremely dissmissive and I will be taking this further to ensure justice is served.

Any refunds due to website error or cancellation, are refunded as a voucher. Following UK consumer law is NOT a Wizz policy.
They follow their own rules, so exercise caution.

Reine Billigfluggesellschaft ohne Service. Die Ticketpreise variieren von Stunde zu Stunde.
Geld, das WizzAir erhalten hat wird nicht zurückerstattet. Ansonsten wird versucht, an jeder Ecke Zusatzkosten abzustauben, ob Sitzplatzreservierung, Check-In, Umbuchungen, Stornierungen usw. Ein Flug wurde von WizzAir auf Hin- (-2h) und Rückflug (+24h) geändert. Eine von 6 Personen kann nun nicht fliegen. Entweder die 2€/min Hotline anrufen und teuer draufzahlen oder verfallen lassen. Keine funktionierende eMail-Adresse, keine Rückzahlungen. Letzte Option: kompletter Storno, damit verlieren alle in der Gruppe ihre Reise.

During the Christmas Day we were flying with Wizz Air and flight attendent agreed for me to change my seat after the take off. In this case I would sit close to the member of family. An hour later another flight attendant (I believe a superviser) woke me up and demanded £20 for the seat! I tried to explaine that I got a permision from her collegue but she made a scene in the middle of the plane demanding money. Then she literally forced me to move and wished me a HORRIBLE CHRISTMAS!!! Very loud and in front of my family and the rest of the passengers.

Our flight was back to London was cancelled because of the Luton Airport fire. Wizz Air told us they would not personally be able to get us back to the UK for a week and to book tickets with another airline for them to refund. We did this, they accepted in writing that they would pay us back within 10 business days. They found a variety of excuses to refuse to do so; they wanted this random piece of information they’d never mentioned before, now they wanted a signed power of attorney. I provided all of that at which point they just stopped relying to all my emails / refusing to pay the money back that they accepted they owed. It been three months. So yes, they’ve gone beyond a simply terrible airline that is always delayed (by 4-6 hours the other three times I flew with them earlier in the year, for no discernible reason) and cares not at all about its customers, to a full blown scam operation that steals the money it’s customers are entitled to. Fly with it at your own risk.

The worst company to fly with!
Booked my round trip and Cancelled a few hours later.
Received an invoice, showing only the return flight, saying I will get less than 50% of total price.

Tried to contact them and their customer service answer was "fill a complaint form".

Disgrace.

Flight confirmation number: EIKUQG

Worst customer service ever... when i write for refund, they stop replaying for emails... I highly do not recommend this airline

Italian:

Peccato che non sia possibile dare 0 stelle.
Il mio volo con codice di prenotazione SKNKHQ è partito da Abu Dhabi a Roma il giorno 06/10/2023 con più di 3 ore di ritardo, causandomi conseguenti ritardi sul bus per l'itinerario successivo, nonché la perdita dei soldi sull'hotel prenotato per l'itinerario successivo (reclamo aperto e respinto).

Reclamo aperto e respinto anche per il rimborso sul volo, in quanto oltre che il ritardo portato, l'aereomobile era un carro di bestie.

SPORCO ed IGIENIZZATO solo con persone a bordo.
NESSUN servizio di RISTORO è stato offerto, né a pagamento, né gratuito.
Neanche una bottiglietta d'acqua era disponibile.

Per 7h di viaggio mi sembra abbastanza sgradevole come cosa.

Insomma, alla larga da Wizz Air.
FORTUNATAMENTE siamo arrivati sani e salvi.

English:

Too bad it is not possible to give 0 stars.
My flight with booking code SKNKHQ departed from Abu Dhabi to Rome on 06/10/2023 more than 3 hours late, causing me consequent delays on the bus for the next itinerary, as well as the loss of money on the hotel booked for the next itinerary (complaint opened and rejected).

Opened and rejected complaint also for reimbursement on the flight, as in addition to the delay brought, the aircraft was a beast wagon.

DIRTY and HYGIENIZED only with people on board.
NO REFreshment service was offered, neither paid nor free.
Not even a small bottle of water was available.

For a 7h journey this seems quite unpleasant to me.

In short, stay away from Wizz Air.
FORTUNATELY we arrived safely.

denied boarding due to smaller plane.
they just lied they dont have any "proof" that we were denied boarding .. together with 50 other people.
no ticket refund and no compensation.
legal system protects the crooks so unless you make a video (that is not allowed anywa) and you know beforehand that wizair are crooks.. they will cheat and steal your money.