Acme Revival Opiniones 

167
•
TrustScore: 1 sobre 5

1,2

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I sent in a device to be repaires back in April, they only did 1/2 of the work and returned the device without the components that were sent in with it, I returned it in June for the repairs to be com... Ver más

Valorada con 1 estrellas sobre 5

They said it would be $79 to repair my glasses after they received them. They said it was 279 to repair them didn’t even open the box they charged me $25 shipping using my own shipping box companies a... Ver más

Valorada con 1 estrellas sobre 5

Terrible company lmao, quoted me more than retail value and then when asked for a return mfs said "120, 35 for shipping and 85 for administrative fees" please do not do business with these scammers. T... Ver más

Valorada con 2 estrellas sobre 5

Not capable of camera lens repair. They cannot repair the scratch which they promised in email with picture diagnostic. No detailed report. Only unrepairable notice. The lens blow cleanning... Ver más

Información sobre la empresa

  1. Salud y medicina

Escrito por la empresa

Acme Revival is an American reverse engineering firm based in Denver, Colorado. They are best known for repair and remanufacturing of speciality commercial electronics. Acme formed in 2020 during the height of the COVID-19 pandemic repairing critical medical devices that were experiencing a shortage. In 2023 they announced they had successfully repaired 10,000 speciality medical devices to date. Acme has come under scrutiny for publishing details of repairs including their own schematics and repair techniques manufacturers claimed may compromise proprietary information.


Información de contacto

1,2

Muy malo

TrustScore: 1 sobre 5

167 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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1,2

Todas las opiniones

(167)

25 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

This company is a scam

This company is a scam. We had ordered 3 pieces of used equipment (US$ 3,3327). Two days, later we decided to cancel our order. They told us by email that we would be reimbursed ASAP. Three months later we still haven't been reimbursed, and they don't answer emails or chats. PEOPLE NEED TO STAY AWAY FROM THIS COMPANY!

9 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company is deceitful

This company is deceitful, they give a low ball quote until they have what you want to have repaired and then jack the price up ($115 -$180). They had my device for two weeks before they acknowledged that they even had it!
I paid the jacked up price of $321 to get the inverter repaired, after weeks and weeks they were unable to repair the inverter and sent it back. Liam B said I would get a refund but have not received any money back or I have not heard from Liam B. This company is not on the up and up. I wish I had looked at the reviews. Don't use this company!!

27 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I’m only giving one star because I…

I’m only giving one star because I can’t give them Lower than that. The absolute worst customer experience I’ve had in my
Life. They require payment up front which is fine but you can never reach them to find out when your equipment will be sent back. When we finally received ours back it didn’t work. I spent 3 weeks trying to get a live person on the phone to let me know what adjustments were needed to get it working after shipping. Do not trust them with you equipment or your money. I would Never recommend them to anyone.

15 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Inflated and unethical practices.

The price quoted to repair a stethoscope exceeded the cost of a new replacement. The diagnostic fee is also hefty. Then they use inflated storage prices. In my opinion not a reputable vendor and would advise to steer clear.

20 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never received $1,429.21US refund for order Acme Revival could't ship

Purchased a Dental Medical Instrument Sterilizing Unit from Acme Revival online. Paid $1,429.21 by credit card. Acme said they used Stripe® to charge my credit card and because Stripe suspended operations with them they couldn't fulfill my order, so it was cancelled and never refunded my money. Acme Revival Suggested to file dispute with my bank to get the refund. When I checked the charge on the Stripe® website, it showed my money went to "Little Brown Cow, LLC"??? not Acme Revivel. So angry!!!!

19 de junio de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Not capable of camera lens repair.

Not capable of camera lens repair.

They cannot repair the scratch which they promised in email with picture diagnostic.

No detailed report. Only unrepairable notice.

The lens blow cleanning was helpful for the extra star, though they did not clean up front glass.

17 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Confiscation of Product via Unethical Storage

This company will charge you completely unethical storage fees for the period of time your equipment is in their possession. If you choose to proceed with a repair, they will continue to charge these storage fees. The repair we were quoted didnt even come with any guarantees. They will not relinquish the item you own without payment of these exorbitant storage fees. Even if your item is the size of a laptop, they will charge you $60/day. We requested the item back on numerous occasions, and it's almost as though they hold it hostage

Be ready to have your legal team get involved.

1 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I want to add another review

I want to add another review. I want everyone who reads this to know that this is a horrible , horrible criminal acting company. There are no companies out here worse then this one. How can you say to a customer that we can't fix your device and then say you owe us 600 dollars for storage fees when they never notified me. I would not of had a problem paying a small diagnostic fee for looking at it and trying to fix it. They email me and say you owe us 600 dollars in storage fees and it is 25 dollars more a day. This device is a small oven timer 3 inches wide by 5 inches long. All of the employees are nice until they have your device. Then they try to extort money from you. These people are worse then the 1970's mob. Such a scam of a company. I don't know how the employees even work here and sleep at night. I just can not put into words how horrible and terrible of a company. Anyone who reads this review, please do not do business of any kind with Acme Revival.

21 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Our clinic purchased a Vista Pump

Our clinic purchased a Vista Pump, paid for it and an extended warranty. After a couple weeks, we checked on the shipping - it had not shipped. Another couple weeks we tried calling them to find out the hold up - phone number has been disconnected or is no longer in service. We can't cancel the order because it says to call customer service, you call and number says its been disconnected. Stay away.

20 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Tried to order items multiple times and…

Tried to order items multiple times and weeks later I would get an email stating my order was canceled no no reason. Reached out to company but they couldnt tell me either. Weird! At least they didnt steal my money I suppose. Company is a joke, I went with Victori Medical Supplies and they were responsive and easy to work with so far.

20 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not use this company

Do not use this company. They will not refund your money if you cancel repairs. The company is a complete fraud. I paid 500 dollars to get a breast pump repaired, which they reneged on then they would not refund my money.

14 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT USE ACME REVIVAL IN SHERIDAN…

DO NOT USE ACME REVIVAL IN SHERIDAN COLORADO TO FIX OR REPAIR ANY OF YOUR EQUIPMENT!
I sent them a visual field that was having a software issue, with an estimate of $600-$800 to repair. They sent a shipping tag to have the visual field sent to them. The screen was damaged during shipping, but ACME did not insure the package. Wanted $2000 to fix the screen on top of the initial repair. I declined the repair and the vf was returned. However, they did not return the patient response clicker nor the power cord. Awful company! Beware!

7 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

WORST PLACE EVER

WORST PLACE EVER. Paid (via bank draft only) to have my chiropractic instrument repaired. 6 months later ...and counting...still do not have it. Try to call and the automated system that will not give any info. Emailed 13 times to probably 10 different people and you get a standard "form" email back that tells me how important my business is and how they strive to make it right...BS!!! So I am out several hundred $$ and no instrument. DO NOT...DO NOT...DO NOT USE ACME REVIVAL!!!

3 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Waste of time

I would give them negative stars if I could. Misleading delivery time, misleading quantity in stock, "live chats" are not helpful, no resolution to any questions. Wasted 4 weeks of time waiting for my product, but they're quick to take your money.

2 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID AT ALL COSTS

We ordered a slit lamp 4 months ago and since their GOCARDLESS AFT site glitched while I was putting in the information, I ended up sending them a wire transfer. Got the slit lamp within a few weeks, broken in 10 pieces. Oh, and they ended up running my bank account for the AFT with the info I had already put in, PLUS accepted the wire transfer. So I paid double for a broken piece of equipment to the tune of about $7000. Since you can't call and speak to a real human at this company, I emailed them before the wire transfer to ensure they didn't run the additional AFT and a member from their company confirmed they'd look out for this. Now its 4 months later and I've been sending weekly emails trying to get an update on the status of the refund. They've confirmed they got BOTH payments and will send a check in the mail, yet I still have not received my refund and I don't think its coming. I'm not even asking for a full refund on the broken slit lamp as I've read on here once you send it back they keep the product and the money anyway. I just want what's reasonably fair and have them refund me for the double payment. They keep saying its getting escalated to the appropriate team member but then nothing happens. There's probably only a handful of people working at this scam masquerading as different names on their email replies. Avoid this company AT ALL COSTS. I don't know how anyone working there can sleep at night knowing what they're doing to honest businesses.

22 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible company

Horrible company. Absolute scum.
Do not buy anything from them.
I purchased a machine that did not work properly. The company approved my return and they received it, but never refunded my money. I wrote them multiple emails weekly for the last 3 months with no result. Their phone is fake too.

5 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company STOLE my $32K trios…

This company STOLE my $32K trios scanner. We told them we didn't want it repaired anymore, paid the service charge, and now they won't return my scanner!!
I've decided to get the police involved. Their felonious actions need to be dealt with. The people who run this company need to be imprisoned.

1 de noviembre de 2023
Opinión espontánea

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