Steve G came to demo an automatic bed today. He arrived on time and was very helpful and informative. All my questions were answered and he offered lots of helpful advice. The price turned out ok to... Ver más
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Consulta las opiniones de los clientes
Absolutely lovely young man. Really comfortable to discuss everything with him. Can't fault his customer service and professionalism throughout the consultation. Did a perfect job of finding the right... Ver más
La empresa ha respondido
The customer support at Willowbrook is absolutely first class. I have contacted them twice after purchasing an adjustable bed. On both occasions the response was super quick and my problems were resol... Ver más
La empresa ha respondido
My parents have recently purchased a two seater recline and raise sofa and found the entire process very stress free. Everyone at every stage of the process has been extremely sensitive, thoughtful an... Ver más
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Información sobre la empresa
Escrito por la empresa
The Adjustable Bed Factory is a well established British manufacturer of furniture, operating from a purpose built factory situated in the heart of the West Midlands. Our furniture is built with care and attention by true British craftsmen. We employ quality standards unrivalled by many others and we only use the finest raw materials in the construction of all our furniture. With over 30 years of manufacturing experience behind us, we feel we are qualified to offer a range of the finest adjustable beds that combine style with the highest levels of comfort, as well as being beautiful enough to grace anyone’s home. And don’t forget – we manufacture and sell all of our products directly to you, the customer.
British-Made Adjustable Beds at Factory Direct Prices
Escrito por la empresa
- At The Adjustable Bed Factory, we’re passionate about making quality products and offering excellent service – that’s why our customers trust us again and again with their comfort.
- Peace of Mind
- All of our adjustable beds come complete with a reassuring 3-year labour and parts guarantee as standard. This offers you complete peace of mind. In the rare event of a problem with your bed, we will ensure one of our own fully-trained engineers is sent out to resolve the situation without any disruption.
- Hand Built in Britain
- The Adjustable Bed Factory has been handcrafting high quality British made beds for over 25 years. Our purpose built factory is situated in the heart of the West Midlands, in Brierley Hill. A key reason behind this was its traditional links to the furniture industry, allowing us to draw on the wealth of skills and knowledge provided by the local workforce.
- Free UK Mainland Delivery
- Your new adjustable bed will be delivered by appointment on a day suited to you. Our experienced two-man delivery team will install and set up your bed, demonstrate all of its functions to you again and remove your existing bed if required.
Información de contacto
Pedmore Rd Industrial Estate, DY5 1TJ, Dudley, Reino Unido
- 0800 988 2898
- sales@adjustablebedfactory.com
- www.adjustablebedfactory.com
4,8
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Ha contestado el 83% de las opiniones negativas
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What made the service great was Onker
What made the service great was Onker, he was first class. He explained the product well and also was very knowledgeable. The product looked well made and we were impressed
4 de julio de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Robert,
Thank you for leaving us your wonderful feedback, we truly appreciate your 5-stars!
It's great to hear that Onker made such a difference to your experience and took the time to answer all of your questions thoroughly. We are pleased that the demonstration met and even exceeded your expectations and if there is anything further we can do to assist you in the future, please don't hesitate to get back in touch with our friendly team!
All the best,
The Adjustable Bed Factory Team.
Bradley extremely helpful with the…
Bradley extremely helpful with the demonstration best mattress I have every sleept on. Bradley was very kind and helpful and I didn't feel any pressure at all
3 de julio de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Mary,
Thank you for taking the time to leave us your review, your feedback is so important to us.
It's wonderful to hear that our team were so helpful and that you found the adjustable bed to be comfortable. We are also pleased that you didn't feel any pressure from Bradley and that he met your expectations with his service!
Please don't hesitate to get back in touch if there is anything further we can do to assist you in the future.
All the best,
The Adjustable Bed Factory.
Simon Williams came to see me regarding…
Simon Williams came to see me regarding an adjustable bed, I was very happy with everything and I'm looking forward to my new bed
2 de julio de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello,
Thank you for taking the time to leave your review, your 5-stars mean the world to us!
We are thrilled to hear that Simon Williams was so helpful and took the time to help you find an option that suited your individual needs. We really hope you can enjoy your new adjustable bed for many years to come and if there is anything more our team can do to assist you in the future, don't hesitate to reach back out to our friendly team.
All the best,
The Adjustable Bed Factory Team.
A pleasure
Bradley was a pleasure to meet. He was helpful and polite. He explained everything well and with care and compassion. He is a credit to the company.
2 de julio de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Emma,
Thank you for taking the time to leave us your feedback, your 5-stars are really appreciated!
We are pleased to hear that Bradley was so helpful and took the time to thoroughly explain everything to you. It's wonderful to know that Bradley was so compassionate and made you feel comfortable during his visit.
Please don't hesitate to get back in touch if there is anything further we can do to assist you!
All the best,
The Adjustable Bed Factory Team.
A very informative demo great job Alex Martin
I had an excellent demonstration today of the adjustable bed. Alex was very thorough and covered everything I needed to know. I was really impressed and didn’t hesitate to order one today. Really looking forward to delivery now.
27 de junio de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Trevor,
Thank you for taking the time to leave us such a thoughtful review, your feedback truly means the world to us!
We are thrilled to hear that you enjoyed your home demonstration and that Alex took the time to cover all of the information you needed to make a decision. It's also wonderful to know he was able to help you find an option that suited your individual needs.
We really hope you enjoy your new adjustable bed for many years to come and if there is anything further we can do to assist you, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Martin and Stuart
Martin and Stuart, what a team, give them a strong cup of tea and of they go, took the old bed out got the vacuum cleaner and cleaned then assembled the new bed. Sound pair.
23 de junio de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Valerie,
Thank you for taking the time to leave us your feedback, it truly means the world to us!
We are delighted to hear how much of a positive impact our team had during their visit with you. We are thrilled to hear how thorough they were with the installation and clean up, making the process smooth and efficient, so you could start enjoying your new adjustable bed straight away.
We really hope you enjoy your new bed and if there is anything further we can do to assist you, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Very quick and efficient
27 de junio de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Vince,
Thank you for taking the time to leave us your feedback, we really appreciate the 5-stars!
We are pleased to know our team met your expectations and that our service was efficient so you could start enjoying your new bed straight away. Our friendly team are always happy to help, so please don't hesitate to get back in touch if there is anything we can do to assist you in the future.
All the best,
The Adjustable Bed Factory Team.
Respuesta de Adjustable Bed Factory
Hello Mrs Barker,
Thank you for leaving our service 5-stars, we really appreciate your feedback!
We are pleased to hear that Ionut and Tom were efficient and helpful throughout their visit and you were happy with their service. We pride ourselves on maintaining a high standard of service from start to finish, so it's great to know our team met your expectations.
Don't hesitate to reach back out to our friendly team if there is anything further we can do to assist you!
All the best,
The Adjustable Bed Factory Team.
Gary Metcalfe has visited today to do a…
Gary Metcalfe has visited today to do a bed demonstration. He was very obliging and friendly. I liked the way he talked to us and it was a pleasant experience.
23 de junio de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Veal,
Thank you for taking the time to leave us your feedback, your experience is really important to us!
We are delighted to hear that Gary was so accommodating and really took the time to make sure you had an enjoyable experience. We really value your feedback and it helps us to improve our service in the future.
If there is anything further we can do to assist you, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Simon williams
Simon williams . I am very happy with the service I received from Simon
21 de junio de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Mr Englefield,
Thank you for taking the time to leave us a review on your experience, we are truly grateful for your 5-stars!
It's wonderful to hear that Simon made your demonstration so enjoyable and met your expectations. We always strive to provide outstanding customer service and if there is ever anything we can help you with in the future, please don't hesitate to get back in touch.
All the best,
The Adjustable Bed Factory Team.
Noisy mattress on…
Can anyone tell me if the mattress on the adjustable beds should make a noise where the springs sound like zebedee. This has nothing to do with the adjustable bed company the question is a general one.
Having taken delivery of my bed in November 2024 I am already on my second mattress which is giving us the same problem. I would appreciate anyone's comments before my warranty expires as having spent a lot of money i cannot believe this is correct B Taylor
21 de noviembre de 2024
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Barbara,
Thanks for taking the time to get in touch!
We recommend identifying the source of the noise and just confirm it is the mattress, instead of the bed. We recommend tightening any loose screws and lubricating and moving parts, to prevent the coils from rubbing together.
We would also recommend calling the original manufacturer and seeing if they can send out a specialist to double check where the issue is coming from.
We hope this helps and if there is anything further we can do to assist you, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Paul made everything easy to understand…
Paul made everything easy to understand and the demonstration was great.
Highly recommended
Getting the bed I need now after some bad choices in the last few months
18 de junio de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello,
We really appreciate your feedback, your 5-stars mean the world to us!
It's wonderful to hear that Paul made your experience so smooth and made your home demonstration so enjoyable. We truly prioritise your satisfaction and comfort, so we do hope you can enjoy your new adjustable bed for many years to come and if there is anything further we can do to assist you, please don't hesitate to get back in touch if there is anything further we can do to assist you.
All the best,
The Adjustable Bed Factory.
Bradley was very helpful and formative
Bradley was very helpful and formative. Well English speaking that I understood everything was very clear.
18 de junio de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Gladys,
Thank you for taking the time to leave us your feedback, your experience is really important to us!
It's great to know that Bradley made your home demonstration really enjoyable and took the time to explain everything thoroughly to you and that you found it to be informative and clear.
If there is anything further we can do to assist you, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Gary Metcalfe was punctual,pleasant and…
Gary Metcalfe was punctual,pleasant and gave a good bed demonstration. He explained everything and was very knowledgeable
7 de junio de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Amy,
Thank you for taking the time to leave us your feedback, we truly appreciate your 5-stars!
We are thrilled to know that Gary made your home demonstration so enjoyable and took the time to everything everything thoroughly to you, to ensure you were left feeling confident about our products and services.
Our friendly team are always happy to help and if there is anything further we can do to assist you in the future, don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Simon Williams demonstrated an…
Simon Williams demonstrated an adjustable bed. Fabulous range of beds, I'm looking forward to mine
2 de junio de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Christina,
Thank you for awarding us 5-stars, we are so pleased you enjoyed your experience with us!
We are thrilled to hear that you enjoyed the home demonstration with Simon and that you were able to find an option that suits your individual needs.
We really hope you enjoy your new bed and if there is anything further we can do to assist you, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Service with a smile from Gary…
Service with a smile from Gary Metcalfe. Very informative and polite. The bed was very comfortable. 5 plus stars
29 de mayo de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Tim,
Thanks for taking the time to leave us your feedback, it truly means the world to us!
It's wonderful to hear you enjoyed your home demonstration with Gary Metcalfe and that you found him to be informative and polite. We are also pleased to hear that you found our product comfortable and exceeded your expectations.
Our friendly team are always happy to help, so don't hesitate to get back in touch if there is anything further we can do to assist you!
All the best,
The Adjustable Bed Factory Team.
Nice polite saleman
Nice polite saleman
And very informative about product.
28 de mayo de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Sandra,
Thanks for taking the time to leave us your feedback, we really appreciate you awarding our service 5-stars!
It's wonderful to hear that you enjoyed the home demonstration and that you found our team to be informative. We hope it's given you some reassurance about our products and service and if there is anything further we can assist you with in the future, please don't hesitate to get back in touch.
All the best,
The Adjustable Bed Factory Team.
Steve G did fantastic demo
We had an excellent demonstration today of the adjustable bed. Steve was very thorough and covered everything we need to know. He went through all the options available to us and he was very patient whilst I was deciding which fabric to have! We were really impressed and didn’t hesitate to order one today. Really looking forward to delivery now.
23 de mayo de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Christine,
Thank you for taking the time to leave us your feedback, we truly value your comments and the help us to improve our service in the future!
It's great to hear that Steve was so helpful and made sure to explain everything thoroughly to you.
It's also wonderful to hear how patient he was with you, we know it's not always a simple decision and we want to make sure you are happy for committing to one of our products.
We are always here and happy to help, so if there is anything further we can do to assist you in the future, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Excellent service from the company all round
Excellent service from the company in arranging for a (very helpful) demonstration of their beds' mechanism and explanation of their bed range. Also, very efficiently progressing the sale and arranging for the bed's construction and delivery. Ian and Dean were very efficient in dismantling and taking away my old bed and installing the new. I appreciated their very helpful explanation of the bed's features and of their clearing up after their work. They seemed proud of the product and with good reason - it is well designed and constructed.
16 de mayo de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Ron,
Thank you for taking the time to leave us such wonderful feedback, it truly means the world to us!
It's great to hear you enjoyed your experience with us from start to finish and that you enjoyed the home demonstration. We know this are crucial in helping you find the best option for your individual needs.
We are also pleased to know our team took the time to explain everything thoroughly to you, so you were left feeling confident about your new bed.
Please don't hesitate to contact us, if there is anything further we can assist you with!
All the best,
The Adjustable Bed Factory Team.
Ian and Dean were our engineers
Ian and Dean were our engineers, they did a good job fitting and explaining how everything works, we were very happy with the service they gave.
13 de mayo de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Elizabeth,
Thank you for your wonderful review, we love hearing about how our team have made a difference!
It's great to know Ian and Dean had the opportunity to demonstrate both their knowledge and professionalism and that they made sure to explain everything thoroughly to you!
We are pleased they met your expectations and if there is anything further we can do to assist you, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
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