Steve G came to demo an automatic bed today. He arrived on time and was very helpful and informative. All my questions were answered and he offered lots of helpful advice. The price turned out ok to... Ver más
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Consulta las opiniones de los clientes
Absolutely lovely young man. Really comfortable to discuss everything with him. Can't fault his customer service and professionalism throughout the consultation. Did a perfect job of finding the right... Ver más
La empresa ha respondido
The customer support at Willowbrook is absolutely first class. I have contacted them twice after purchasing an adjustable bed. On both occasions the response was super quick and my problems were resol... Ver más
La empresa ha respondido
My parents have recently purchased a two seater recline and raise sofa and found the entire process very stress free. Everyone at every stage of the process has been extremely sensitive, thoughtful an... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
The Adjustable Bed Factory is a well established British manufacturer of furniture, operating from a purpose built factory situated in the heart of the West Midlands. Our furniture is built with care and attention by true British craftsmen. We employ quality standards unrivalled by many others and we only use the finest raw materials in the construction of all our furniture. With over 30 years of manufacturing experience behind us, we feel we are qualified to offer a range of the finest adjustable beds that combine style with the highest levels of comfort, as well as being beautiful enough to grace anyone’s home. And don’t forget – we manufacture and sell all of our products directly to you, the customer.
British-Made Adjustable Beds at Factory Direct Prices
Escrito por la empresa
- At The Adjustable Bed Factory, we’re passionate about making quality products and offering excellent service – that’s why our customers trust us again and again with their comfort.
- Peace of Mind
- All of our adjustable beds come complete with a reassuring 3-year labour and parts guarantee as standard. This offers you complete peace of mind. In the rare event of a problem with your bed, we will ensure one of our own fully-trained engineers is sent out to resolve the situation without any disruption.
- Hand Built in Britain
- The Adjustable Bed Factory has been handcrafting high quality British made beds for over 25 years. Our purpose built factory is situated in the heart of the West Midlands, in Brierley Hill. A key reason behind this was its traditional links to the furniture industry, allowing us to draw on the wealth of skills and knowledge provided by the local workforce.
- Free UK Mainland Delivery
- Your new adjustable bed will be delivered by appointment on a day suited to you. Our experienced two-man delivery team will install and set up your bed, demonstrate all of its functions to you again and remove your existing bed if required.
Información de contacto
Pedmore Rd Industrial Estate, DY5 1TJ, Dudley, Reino Unido
- 0800 988 2898
- sales@adjustablebedfactory.com
- www.adjustablebedfactory.com
4,8
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749 opiniones
Ha contestado el 83% de las opiniones negativas
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Ajustable bed
My new ajustable bed, replacing the old one. Ian & Dean, were great in removing and replacing with the new bed. All went smoothly respectfully and to vacoom as well. Greatful thanks to them both, all done within an hour, good and afficant service.
with thanks and appreciation
12 de mayo de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Mr Rodman,
Thanks for leaving us 5-stars, your feedback means the world to us!
It's really great to hear that Ian and Dean were so helpful and took the time to clean up so you could enjoy your new bed straight away. We are also thrilled to know they met you expectations when it came to the installation time.
If there is anything further we can do to assist you, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Simon Williams arrived today to me…
Simon Williams arrived today to me about a bed, I'm really looking forward to my new bed.
His service was brilliant!
7 de mayo de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Gail,
Thank you for your wonderful feedback, it really helps us to improve our service in the future!
We are delighted to hear that Simon made your experience so positive and managed to find an option that suited your individual needs. We really hope you enjoy your new bed and if there is anything further we can do to assist you, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Simon Williams visited regarding an…
Simon Williams visited regarding an adjustable bed, absolutely thrilled with everything and looking forward to its arrival. Thank you so much!
6 de mayo de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Alannah,
Thank you for taking the time to leave us your feedback, we love hearing how our team have made a difference!
It's wonderful to hear that Simon was so helpful and took the time to explain everything to you. We really hope your enjoy your new adjustable bed and if there is anything further we can do to assist you, please don't hesitate to get back in touch.
All the best,
The Adjustable Bed factory Team.
Bradley was very polit and
Bradley was very polit and , was very informative
6 de mayo de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello,
Thanks for taking the time to leave us 5-stars, we really appreciate any feedback! It's lovely to hear Brad was so helpful. We pride ourselves on providing outstanding customer service, so it's lovely to know BRad met these expectations.
If there is anything further we can do to assist you, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Gifty
They did the work well and collected all the rubbish afterwards. very clear communication and explanation on how to use the equipment
2 de mayo de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Gifty,
We really appreciate your 5-stars, your feedback means the world to us!
It's great to hear our team were so efficient and took the time to explain everything to you. We are also pleased to hear that they maintained good communication throughout the process so you felt supported.
If there is anything further we can do to assist you, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
BRADLEY
BRADLEY. CAME discussed prices which was 1 of our main concerns His explaining and made everything clear and concise and the demo was amazing most impressive a credit to your company
30 de abril de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Rex,
Thanks for taking the time to leave us your feedback, it really helps us to improve our service in the future!
We are delighted to know that Bradley made your home demonstration so enjoyable and met your expectations during his visit.
It's also wonderful to know Simon took the time to answer all your questions and explain everything thoroughly to you. We will make sure to pass on your kind feedback and if there is anything further we can do to assist you, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory.
Brad did an excellent explanation and…
Brad did an excellent explanation and demonstration, allying many of our concerns regarding both cost and build
30 de abril de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Barbara,
Thank you for your 5-stars, your feedback means the world to us!
It's wonderful to hear that Brad made your home demonstration really enjoyable and took the time to answer any questions to reassure you.
We pride ourselves on providing outstanding customer service, so we are thrilled to know that Brad was able to ease your concerns and leaving you feeling confident about our products and services.
If there is anything further we can do to assist you, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory.
I met a lovely guy today from…
I met a lovely guy today from adjustable beds his name was Simon Williams he impressed me with his wealth of knowledge about beds I decided to go a head and buy he was amazing and kind to would recommend anybody to buy from this company
28 de abril de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Dream,
Thanks for taking the time to leave us your feedback, we really appreciate your feedback!
It's great to hear that Simon was so helpful and took the time to thoroughly explain everything to you. We know this makes all the difference when it comes to feeling confident about a product or service.
We're thrilled to know that Warren was able to help you find the right option for your individual needs.
If there is anything further we can do to assist you, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Paul was very friendly.
Paul was very friendly and professional. He displayed the equipment very well and ensured that I understood. A enjoyable experience.
23 de abril de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Sandra,
Thanks for taking the time to leave us your feedback, we really appreciate it and it helps us to improve our service in the future!
It's great to hear that you enjoyed your home demonstration with Paul and that he took the time to explain everything thoroughly to you.
We are also thrilled to hear that paul had the opportunity to demonstrate both his professionalism and knowledge. If there is anything further we can do to assist you in the future, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory.
Martin and Stuart were really nice…
Martin and Stuart were really nice chaps they explained everything and if they were unsure of anything they just asked for example the mattresses were too different weights so the needed to know if that was correct, which it was.
17 de abril de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Mrs Nugent,
Thank you for leaving us such a wonderful review, we really appreciate your feedback!
It's great to hear that Stuart and Martin were so helpful and made sure to thoroughly explain everything to you, so you were left feeling confident about your new products.
If there is anything further we can do to assist you, please don't hesitate to get back in touch!
All the best,
The Assistive Bathing Team.
Ian and Dean were lovely
Ian and Dean were lovely, hard working gents who explained what they were doing as they went along putting up my new adjustable bed they offered help when they saw me struggle. I can't fault them and the brilliant work they did, they were that good I bought a mattress protector from them. You've got a good pair of workers there, so says me and my daughter. Got to say thanks for get rid of my old bed too.
16 de abril de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Beve,
Thank you for taking the time to leave us 5-stars! We always love hearing about how our team have made a difference to your experience.
We are thrilled to hear that Ian and Dean were so helpful and had the opportunity to demonstrate both their knowledge and professionalism.
It sounds like they have exceeded your expectations when it comes to their customer service, so we will make sure pass on your comments!
If there is anything further we can do to assist you, please don't hesitate to get back in touch.
All the best,
The Adjustable Bed Factory Team.
Defiantly recommended
Fabulous piece of furniture demonstrated by Simon Williams. Great man very kind and helpful Priceless.
16 de abril de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Shirley,
Thank you for taking the time to leave us your feedback, we really appreciate you sharing your experience with us!
We are so pleased you enjoyed your home demonstration with Simon Williams and that he went out his way to make you feel confident about our products and service.
We pride ourselves on providing excellent service so we are thrilled to know Simon met your expectations.
If there is anything further we can do to assist you, please do get back in touch and we will be more than happy to assist you further!
All the best,
The Adjustable Bed Factory Team.
Gary Metcalfe gave a really friendly…
Gary Metcalfe gave a really friendly service. Extremely well explained. Love the home demonstration.
15 de abril de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Richard,
Thank you for taking the time to leave us your feedback, we really appreciate you sharing your experience!
We are thrilled to hear that you enjoyed your home demonstration with Gary and that he took the time to explain everything to you thoroughly. Your satisfaction is our priority and it's great to know that Gary met your expectations.
If there is anything further we can do to assist you, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Demo of adjustomatic ned
Just had a donstration of adjustomatic bed by your specialist Paul Bond. It was excellent and very informative by a very friendly person.
9 de abril de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Roger,
Thanks for taking the time to leave us your feedback! We really appreciate it and it helps us to improve our service in the future.
We are thrilled to hear that you enjoyed your home demonstration with our team and that they took the time to explain everything thoroughly to you.
If there is anything further we can do to assist you, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Simon/Lawrence were very polite and…
Simon/Lawrence were very polite and helpful when they brought my bed thank you
8 de abril de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Margaret,
Thank you for taking the time to leave us 5-stars, we really appreciate your feedback!
It's great to hear that Simon and Lawrence were so helpful and polite during their visit with you, we know this makes all the difference when it comes to feeling confident about a product or service.
If there is anything further we can do to assist you, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Good demonstration
Good demonstration. Sales person wasnt pushy. Very genuine. Feel its a very good product. At about the price we were looking at. Strongly recommend.
7 de abril de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Martyn,
Thank you for taking the time to leave us your feedback, it's really important to us and helps us to improve our service in the future!
We are delighted to hear that you enjoyed your home demonstration and felt comfortable with our team. We also really appreciate your recommendation and pleased we had met your expectations when it came to quality and price.
If there is anything further we can do to assist you, please don't hesitate to get back in touch with us!
All the best,
The Adjustable Bed Factory.
Matt H and Simon L arrived when they…
Matt H and Simon L arrived when they said they would, promptly took out the old bed. To my surprised vacuumed the whole area and set up the new bed, after ensuring that we knew how to work the bed.
4 de abril de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Kate,
Thanks for getting in touch! We really appreciate your feedback.
We are thrilled to hear that our team were so efficient and met your expectations when it came to the service and delivery.
Your satisfaction is our priority, so we are delighted to know that you enjoyed your experience with us.
If there is anything further we can do to assist you, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Bed demo
Gary gave an excellent demonstration and explained everything to us. The beds are amazing and really comfortable.
3 de abril de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Scott,
Thank you for taking the time to leave us your feedback. It really helps us to improve our service going forward.
It's great to know that Gary was so helpful and really took the time to explain everything carefully to you!
We know it makes all the difference when it comes to feeling confident about a product or service.
We will make sure to pass on your kind comments and if there is anything further we can do to assist you, please don't hesitate to get in touch!
All the best,
The Adjustable Bed Factory Team.
Magnificent! Wish I’d done this sooner!!
The whole process was seamless from the demonstration to delivery and I was kept informed.
Stuart and Martin who delivered and set up my bed were hilarious but very professional! I’m so thrilled with my amazing bed and ottoman! Thank you!
14 de marzo de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello,
Thank you for leaving us such a wonderful review, we really appreciate your 5-stars!
It's lovely to know our team made you feel comfortable and made your experience smooth from start to finish. We're lucky to have such a friendly delivery team who always strive for excellent customer service, so we are thrilled to know they kept you entertained too!
If there is anything further we can do to assist you, please don't hesitate to get in touch.
All the best,
The Adjustable Bed Factory Team.
adjustable bed
Thanks to Ian and Dean
Arrived on time. Removed the old bed and assembled
the new bed and ran through all the features and gave advice on how to look after to get the best life.
28 de marzo de 2025
Opinión espontánea
Respuesta de Adjustable Bed Factory
Hello Stephen,
Thank you for taking the time to leave us your feedback, it really helps us to improve our service!
It's wonderful to hear that our team were efficient and took the time to explain everything thoroughly to you.
We will make sure to pass on your kind comments and if there is anything further we can do to assist you, please don't hesitate to get in touch!
All the best,
The Adjustable Bed Factory.
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