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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Hands down the best customer service i have every seen from the tech guys all the way up to senior financial. I would even recommend APEX to an enemy if I had any lol. Top Tier company,I highly recomm... Ver más

Valorada con 5 estrellas sobre 5

I loved my buying experience from them. I ordered a gaming PC and shortly after I received an email regarding some information for my new PC, like how I will be utilizing my PC to ensure the PC I sele... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Apex Gaming wanted to make sure the PC met my needs, which made the experience amazing. Apex kept in constant communication with updates from the time they started the build until the PC was delivered... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Purchasing our first PC for gaming, streaming and school work and we ended up with an apex streamer after weeks of research. Being our first PC we had A LOT of questions & Brandon was phenomenal in... Ver más

Información sobre la empresa

  1. Fabricante de hardware para ordenadores

Escrito por la empresa

Apex Gaming PCs is a high-end custom gaming PC manufacturer located in Houston, Texas. Apex Gaming PCs focuses on providing the highest level of customer service, so you can experience the best of PC gaming every day.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

544 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(544)

271 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good work, just takes a slight wait.

Respectful. Called me and asked what I’d be using it for so they can try their best to set your recommendations properly. Took a tiny bit surely, but the computer came in nice packaging, had even guides with your gpu set to the side to keep it from shaking around. My computer runs as what I’ve heard, like butter. I’m having fun.

26 de octubre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Big expensive disappointment

Waited for a very long time to get my expensive pc, it came off the rip with a bad 4tb disk and a bad windows install, had nothing but issues with the wifi combo chipset, the Bluetooth adapter didn't even make it a full year, tech support has helped but all in all the quality of these parts are just ridiculously bad and almost makes me want to sell the whole thing and go with a company that has better work

18 de diciembre de 2025
Opinión espontánea
Logotipo de Apex Gaming PCs

Respuesta de Apex Gaming PCs

Hello Daniel, thank you for taking the time to provide us with this feedback. The older type of spinning disk hard drives do unfortunately tend to have a higher failure rate in shipping due to the amount of moving parts they have. This is why we only offer them as cold storage devices in addition to their slower read/write speeds. As always we're more than happy to assist you with the repair or replacement of any failed component.

Regarding the corrupted Windows installation, this can unfortunately happen for a multitude of reasons, and this is why we preemptively include a USB thumb drive with the Windows installation media on it. And as always, while we're unable to prevent some of these issues from occurring, we are more than happy to do whatever is needed to correct them for you.

Valorada con 1 estrellas sobre 5

Didn’t even receive the pc because u…

Didn’t even receive the pc because u cancled the order and still had to pay 250 for cancleation fees. On top of the 200 they don’t tell you about. Terrible company

14 de noviembre de 2025
Opinión espontánea
Logotipo de Apex Gaming PCs

Respuesta de Apex Gaming PCs

We’re sorry to hear you’re frustrated, and we want to clarify a few important points for transparency.

The order was cancelled at your request after production processes had already begun. Because Apex builds fully custom PCs, cancellation fees apply once work has started, and these fees are clearly disclosed prior to purchase.

Regarding the additional amount you’re seeing: any interest, taxes, fees, or balance differences shown through Affirm are determined and charged by Affirm directly. Apex does not control, collect, or benefit from Affirm’s financing fees, and we are not responsible for them.

While we understand the situation is disappointing, the cancellation itself was not initiated by Apex, and the fees applied were in accordance with the terms agreed to at checkout.

If you have questions about your Affirm balance specifically, we recommend contacting Affirm support directly, as they can provide the most accurate breakdown of those charges.

Valorada con 4 estrellas sobre 5

Reliable

The PC I was sent is living up to the expectations in every way. With the only thing I can complain about being that it's the wrong colour, which did scare me as I thought orders got mixed up but it's all good and not really something that bothers me now.

There is a constant back and forth leading up to you receiving your PC. They want to make sure it all lines up with you perfectly

13 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

It was worth the wait

I'll have to start off with the customer service. It is so top tier that it's like finding a unicorn out in the wild. It should not exist how intentive they are and how quick they are getting back with you and staying in touch with you. You can message them every day like a crazy ex-girlfriend and they will still respond and give you the information you need. Not only that, did the PC take some time to get here. Yes, but it was worth the wait. The pc is crisp clear run. Smoothly, easy instructions to set up and if you have issues, they can call you, you don't have to be a computer genius. You can just call these guys and they'll run it through you. Step-by-step. If you're a simple salt of the Earth guy like me who likes to do nerdy stuff, but doesn't know nothing about computers. And you want a great system for a decent price. Get ahold of these guys. They will hook you up guaranteed. You'll love it.

20 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Apex is a great company

Apex is a great company, they build amazing PCs and when widows takes a crash, there customer support is amazing. I will always trust Apex gaming for my pc needs

5 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

The team reached out every step of the way, helping me fit my build to my games I play, honestly the amount of back and forth was amazing. It arrived promptly, considering I ordered it near the holidays. Came packaged wonderfully. The setup was super easy and was gaming within minutes of it being out of the box. I will be using them in the future

2 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

recently purchased a PC from APEX…

recently purchased a PC from APEX Gaming, and overall, the experience has been very positive. The performance of the system has been exactly what I needed. It runs smoothly, boots quickly, and handles everything I’ve thrown at it from schoolwork to gaming without slowing down. The build quality is solid and feels durable, with clean cable management and a layout that makes the inside look organized and professional.

What really stood out to me was the customer service. Every time I reached out with a question, I got a quick and helpful response. They made the buying process easy and kept me updated from the moment I placed the order until it arrived at my door. The packaging was secure so I appreciate the handling with care.

I’m really satisfied with my purchase. APEX Gaming delivered on both quality and service, and I definitely feel like I got great value for what I paid. I would recommend them to anyone looking for a reliable prebuilt PC.

29 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service, well made PC!

This was my first purchase with the company so I did not know what to expect. I'd say I had an overall great experience from deciding what PC to get, the customer service was great overall and once I received my PC it was easy to unpack, assemble the remaining pieces and setup! There was some slightly frustrating times inbetween due to some misleading emails of part ordering and when my PC was going to be built and ready, but I was notified of a new transition of how things were being done and they were working out the kinks so I understand overall and appreciated the communication for clearing it all up! I will still definitely recommend anyone to using APEX Gaming!

12 de noviembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

pc runs great i’ve had no problems…

pc runs great i’ve had no problems plenty of storage cant complain the only problem is that i cant get my leds to work but other than that everything is good

25 de octubre de 2025
Opinión espontánea
Logotipo de Apex Gaming PCs

Respuesta de Apex Gaming PCs

Hello Aiden, thank you for bringing this to our attention. If your RGB components are no lighting up, this will most likely be the result of the ARGB plug coming loose during shipping and will be an easy fix. I was not able to locate your order using this name, and Trustpilot unfortunately does not include your email address. If you would, please email us at Support@ApexGamingPCs.com and we'll get this all fixed up for you.

Valorada con 5 estrellas sobre 5

Trouble with Wi-fi adapter

I recently bought a gaming PC from Apex Gaming, set up was easy and quick, and the PC ran smoothly. After about a week though I was having trouble connecting to the internet, so I reached out to customer service for their help. I did everything they suggested to try, and trouble shoot it from my end, but I was still having issues. So the conclusion was that I would need a new Wi-fi adapter because the one the PC came with was running too hot and would disconnect from the internet after about 5-10 minutes of use. The package arrived fairly quick and customer service was very helpful with the issue. I really appreciate how quickly they helped handle the situation.

23 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best gaming pc buying experience

Best gaming pc buying experience. Huge selection of specific machine made to play the games with the peripherals. Tech contact to make sure the machine is powered to work with your expectations. Machine worked out of the box and exceeds expectations everyday.

14 de octubre de 2025

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