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AVA of Norway Opiniones 

3441
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great product, great customer service. Sometimes, things do go wrong. I had a small issue with the beaker for the foam cannon on delivery. AVA were fantastic, quick response, rapid res... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Item arrived, set up and unfortunately the pressure washer leaked water, after several e-mails back and forth a resolution was reached, faulty one returned, and a new pressure washer sent out. Arri... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The P57 is great and well worth the money. Better than Karcher. I purchased the P57 XL and all the attachments work great. Next day delivery is also great apart from DPD delivering it to the wrong add... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

An excellent product. We used it on very disreputable patio indian stone and it came up a treat. Also used on an old bench which looks so much better now. I gave the pressure cleaner to my husband and... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Servicio de lavado a presión
  2. también en la categoría
  3. Jardín
  4. Tienda de hágalo usted mismo

Sobre AVA of Norway

Escrito por la empresa

We at AVA of Norway are passionate about our products and want them to last as long as possible. Less throwaway and more focus on the maintenance of solid products is simply a good environmental measure. Our goal is to become the most innovative brand on the pressure washer market.

  • Up to 20 years warranty

  • Reduced maintenance costs

  • Long lasting and easy to service 

  • User-friendly and highly efficient products

  • Large selection of spare parts and accessories

  • Strive to improve on environmentally friendly design

  • Reinventing the cleaning experience through smart design

Satisfaction Guarantee

Free 30-day returns

At AVA , your satisfaction is our priority. If you're not content with your purchase, you may return any unused and unopened product within 30 days of delivery.

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(3441)

1118 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Just a really good design

Just a really good design, highly impressed and really happy with the machine

24 de agosto de 2026
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Respuesta de AVA of Norway

It's fantastic to hear that you're so impressed and happy with the design of your new machine! We're thrilled that it's hitting all the right notes for you.

Valorada con 5 estrellas sobre 5

This is better than my old Karcher

This is better than my old Karcher. Hose reel and flex storage is good. Adapters so all my old attachments work with the new pressure washer. The lance extension is very good when cleaning the patio with or without the patio cleaner attachment.

25 de agosto de 2026
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Respuesta de AVA of Norway

We're so pleased to hear you're enjoying the improvements over your previous model, especially the hose reel and flexible storage. It's great that your old attachments are still working well, and that the lance extension is proving so useful for your patio cleaning!

Valorada con 5 estrellas sobre 5

Easy ordering direct from Ava

Easy ordering direct from Ava. Fast delivery. Used once. Worked well.
Ordered extra surprise bundle for another £10. Received item which fits accessory I didn't order. Seems a little wasteful and unnecessary? Wouldn't bother again.

7 de septiembre de 2026
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Respuesta de AVA of Norway

We appreciate your positive feedback on our ordering and delivery process, and we are happy to hear our product worked well for you.

Valorada con 2 estrellas sobre 5

Bei mir ist der Verbindungsschlauch vom…

Bei mir ist der Verbindungsschlauch vom Gerät zur Kabeltrommel gerissen, weswegen ich den Support kontaktiert hatte. Mir wurde dann ein Link zum Ersatzteil geschickt, damit ich es mir bestellen kann.

Das Gerät wird ein bis zweimal pro Jahr verwendet und steht über den Sommer Witterungsgeschützt in einem Gartenhäuschen. Über den Winter wird es in den Keller gebracht, um das Gerät vor Frost zu schützen. Bei einem Preis von 370 € hab ich schon die Erwartungshaltung, dass ich von einer längeren Lebensdauer ausgehen kann als drei Jahre und falls es doch mal ein Produktfehler geben sollte mir über die Garantieabdeckung geholfen wird.

Mir wurden darauf hin 10% discount angeboten und krampfhaft versucht, die Ursache auf mich zu schieben. Ich werde daraufhin keine Geräte mehr von AVA kaufen, geschweige denn empfehlen.

Update auf die Antwort von AVA vom 6. Oktober 2026:
Wenn sich die Ursache meines Schadens auf umfangreiche Tests stützt, frage ich mich, wie es sein kann, dass die erste Analyse war , Frostschaden und nach meiner Erläuterung wurde der Schlauch angeblich eingequetscht. Klingt für mich schon, als würde man den Schaden dem Kunden in die Schuhe schieben wollen. In beiden Fällen kann ich versichern, dass das Gerät freistehend mit genügend Platz in beiden Räumen gelagert wird.

Ich möchte klarstellen, dass es hier mir nicht um die zwölf Euro für den Schlauch geht, sondern um die Art und Weise wie kommuniziert wird. Aus meiner Sicht habe ich meine Situation umfangreich geschildert, um ein Verschulden meinerseits ausschließen zu können.

23 de septiembre de 2026
Opinión espontánea
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Respuesta de AVA of Norway

Lieber Dominic,
wir möchten klarstellen, dass keineswegs versucht wurde, die Ursache des Schadens Ihnen zuzuschieben. Aufgrund umfangreicher Tests und unserer Erfahrungswerte dazu, wie Witterung und äußere Einflüsse das Material beeinflussen können, können wir mit hoher Sicherheit sagen, dass der Schaden in diesem Fall nicht auf einen Produktfehler zurückzuführen ist. Unabhängig davon haben wir Ihnen aus Kulanz bereits einen neuen Schlauch kostenfrei zugesendet, da uns wichtig ist, dass Sie Ihr Gerät wieder problemlos nutzen können.
Leider werden solche Schäden nicht von der Garantie abgedeckt.

Valorada con 5 estrellas sobre 5

Mystery gift question

Had a question regarding the mystery gift. Rachel replied within hours with a very detailed reply. Excellent service with a follow up email to check that everything was fine. I’m very pleased with this service now that everything we do is online and AVA has sufficient support staff to respond quickly.

24 de septiembre de 2026
Opinión espontánea
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Respuesta de AVA of Norway

We are so pleased to hear about your positive experience with our support team! It's wonderful to know that your question was answered quickly and thoroughly, and that the follow-up was appreciated. We strive to provide excellent service, especially in our increasingly online world.

Valorada con 5 estrellas sobre 5

Fantastic products

Fantastic products, great service excellent customer service

21 de septiembre de 2026
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Respuesta de AVA of Norway

We are so pleased to hear that you're enjoying our products and that you've had such a positive experience with our customer service. Knowing that we've delivered on both fronts means a lot to us!

Valorada con 5 estrellas sobre 5

These are the best power washers I've…

These are the best power washers I've ever used

23 de agosto de 2026
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Respuesta de AVA of Norway

We're so happy to hear that our power washers have exceeded your expectations! It's fantastic to know you're having such a positive experience with them. Welcome to the AVA family

Valorada con 5 estrellas sobre 5

Fault with lance

Rachel was absolutley brilliant from start to end. Top tier customer service, exactly the way it should be.

23 de septiembre de 2026
Opinión espontánea
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Respuesta de AVA of Norway

We're so happy to hear that our team provided such brilliant customer service from start to finish. Thank you for your kind words.

Valorada con 5 estrellas sobre 5

Great service

20 de septiembre de 2026
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Respuesta de AVA of Norway

Thank you for your feedback, it great ot hear you are happy with the service. Happy pressure washing !

Valorada con 5 estrellas sobre 5

Fantastic product

Fantastic product, i really wish AVA would import more of their products to Australia, i had to get certain items from the UK and get them sent to Australia.

12 de diciembre de 2025
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Respuesta de AVA of Norway

We're so happy you love our product! We appreciate your feedback regarding product availability in Australia and understand your frustration with having to source items internationally. We are always working to expand our global reach.

Valorada con 5 estrellas sobre 5

Great fast shipping

Great fast shipping , and product is great quality very pleased with the purchase.

17 de septiembre de 2026
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Respuesta de AVA of Norway

We're so happy to hear that your order arrived quickly and that you're very pleased with the quality of your new product. We hope it serves you well!

Valorada con 5 estrellas sobre 5

Amazing team

Amazing team, fast comunication, fast delivery

7 de septiembre de 2026
Opinión espontánea
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Respuesta de AVA of Norway

Thank you so much for your kind review! We're delighted to hear you were happy with our communication and speedy delivery. We really appreciate your support and hope you enjoy your AVA products!

Valorada con 5 estrellas sobre 5

Great products and great service

Great products and great service

16 de septiembre de 2026
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Respuesta de AVA of Norway

We're so glad to hear you're happy with both our products and the service you received! It means a lot to us that you had such a positive experience.

Valorada con 5 estrellas sobre 5

A very good pressure washer p57

A very good pressure washer; it cleans cars superbly—you can really feel the power.

19 de agosto de 2026
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Respuesta de AVA of Norway

It's fantastic to hear that you're experiencing the power of our pressure washer firsthand and that it's doing such a superb job cleaning your car! We're thrilled you're happy with its performance.

Valorada con 5 estrellas sobre 5

The best pressure washer for home use

Great quality, ergonomic, great pressure. Plus 20 years warranty. Highly recommended

14 de septiembre de 2026
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Respuesta de AVA of Norway

We are so glad to hear you're enjoying the quality and ergonomic design of our product! It's fantastic that the pressure and the 20-year warranty are also highlights for you. Thank you for your high recommendation!

Valorada con 5 estrellas sobre 5

FAST NO NONSENSE DELIVERY.

13 de septiembre de 2026
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Respuesta de AVA of Norway

Great to know everything was handled quickly and smoothly. We hope the rest of your AVA experience is just as straightforward.

Valorada con 5 estrellas sobre 5

Ava p57,fantastic machine,great quality…

Ava p57,fantastic machine,great quality build,received next day too.

14 de septiembre de 2026
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Respuesta de AVA of Norway

Great to know the whole AVA experience made such a strong impression from the start. We hope it continues to feel just as solid and satisfying every time you use it.

Valorada con 5 estrellas sobre 5

Ava p40 powerwasher

Fast delivery p40 is an excellent machine great quality and easy to use very happy with it.

17 de septiembre de 2026
Opinión espontánea
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Respuesta de AVA of Norway

Great to know everything felt smooth from the start and that you’re so happy with your AVA. We hope it keeps making every clean just as easy and satisfying.

Valorada con 1 estrellas sobre 5

Not received the goods yet will write a…

Not received the goods yet will write a new review when I receive it

13 de septiembre de 2026
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Respuesta de AVA of Norway

Hopefully it won’t be much longer before your order is with you. Once it arrives, we’d be glad to hear what you think of the full AVA experience.

Valorada con 1 estrellas sobre 5

Bought an AVA pressure washer

Bought an AVA pressure washer, but unfortunately experienced frost damage over the winter. When contacting support, I was met with pure corporate dodging. They explicitly admitted in their email that if I hadn't been honest about the frost damage, they would have had to service it—basically punishing honesty.

To top it all off, they refused any help or shipping under the excuse that they "don't officially support xy country," completely ignoring the realities of the EU single market. Their famous extended warranties and modular repair philosophies turn out to be mere marketing fluff when you actually need support. Avoid if you live outside their hand-picked regions.

16 de septiembre de 2026
Opinión espontánea
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Respuesta de AVA of Norway

We’re sorry that this situation has left you disappointed. In your case, the cause of the damage would have been identified during inspection and, as this type of damage is not covered by the warranty, repair and transport costs could then have applied — being open about the cause from the start therefore helped avoid unnecessary additional costs rather than affecting your entitlement to support.

We also understand your frustration regarding coverage in Slovenia. Our extended warranty and service network currently apply only in the countries listed in our warranty terms, and Slovenia is not among them; this is also why our machines are not officially sold there, while your unit was purchased privately from Germany. We appreciate your feedback.

Our customer support team has already offered an alternative way to help get your machine up and running again. Please reply to our email so we can assist you further, even though we are unfortunately unable to provide warranty coverage in your country.

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