Everything was fine but they have much formalities, I was literally stuck at Bali airport without internet/network because of one stupid screenshot which they did not check on time! Thanks to airpor... Ver más
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Consulta las opiniones de los clientes
Very good prices. Literally less than what i paid for similar data plan in another physical sim bought in Ubud. Also a local number was included. If you have esim enabled in phone get this from balisi... Ver más
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We travelled on April 12th 2026 and we purchased online e-sim and the customer service is prompt and as promised they activated before landed in Bali.The process was so smooth and quick and during our... Ver más
La empresa ha respondido
We had a great experience buying Telkomsel eSIM from Balisim.com. Prices are affordable. And the customer support is also too good. They guide really well in case of any issues.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Balisim offers travelers the ultimate solution for staying connected in Bali and across Indonesia. Specializing in Telkomsel eSIMs, Balisim ensures seamless internet access from the moment you land, making it easy to navigate, share your experiences, and stay in touch with loved ones. With fast and reliable coverage, Telkomsel is the leading provider in Indonesia, even in remote locations. Skip the hassle of searching for local SIM cards or dealing with unreliable Wi-Fi. Balisim’s eSIM is easy to activate before your trip, saving you time and effort. Whether you're exploring Bali’s beautiful beaches, venturing into lush jungles, or discovering cultural treasures, Balisim provides uninterrupted connectivity to enhance your travel experience. Designed with convenience in mind, Balisim’s plans are affordable and flexible, catering to various data needs. Enjoy peace of mind knowing you’re backed by exceptional customer support to guide you every step of the way. Balisim is perfect for digital nomads, adventure seekers, and casual travelers alike, providing the tools to make every moment in Indonesia more connected and memorable. Experience the freedom of reliable internet with Balisim and focus on creating lasting memories during your journey.
Información de contacto
Kuta, Badung, Indonesia
- support@balisim.com
- www.balisim.com
4,7
Excelente
118 opiniones
Ha contestado el 100% de las opiniones negativas
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La gente también ha visto
The data did not work fast for GoPay
The data did not work fast for GoPay. I had to use my delivery riders hotspot, he also uses Telekomsel but his data worked very fast. SO that was a bit disaapointing
30 de abril de 2026
Respuesta de Balisim
We are very sorry for the frustration! It’s definitely disappointing when you can’t get your GoPay to load quickly, especially when you see someone else on the same network having no issues.
While we use the Telkomsel network, sometimes an eSIM needs a quick 'Network Settings Reset' or a specific APN update on your device to match the local speeds. If your phone is stuck on a roaming band or an older setting, it can cause exactly the lag you experienced.
We would love to have our WhatsApp support check your settings to ensure you're getting the full speed you're paying for. Please reach out to us so we can make this right for the rest of your trip!
Everything was fine but they have much…
Everything was fine but they have much formalities, I was literally stuck at Bali airport without internet/network because of one stupid screenshot which they did not check on time!
Thanks to airport wifi, I managed to sort it and got it activated!
Imagine if you would have landed on their non working hours, it would have been chaos!
30 de abril de 2026
Respuesta de Balisim
We are so sorry for the stress you experienced at the airport! We know that landing without an immediate connection is the last thing anyone wants after a long flight.
To help future travelers avoid this, we’d like to mention that the 'formalities' are actually required by Indonesian law for phone registration. Because these must be manually verified, we always encourage guests to submit their screenshots a day or two before flying. This gives us time to catch any errors and ensures your data is waiting for you the second you land!
We’re really glad the airport Wi-Fi helped you get everything synced up, and we hope the network served you well for the rest of your stay in Bali!
Respuesta de Balisim
Thank you! We’re so glad you had a great experience from start to finish. Our goal is to make staying connected the easiest part of your trip. Enjoy the rest of your time in Indonesia! 🌴
Great service and the experience was as…
Great service and the experience was as promised. Thanks Team
21 de abril de 2026
Respuesta de Balisim
Thank you! We take great pride in delivering exactly what we promise: a reliable connection and great service. We’re so glad we could meet your expectations. Thanks for choosing Balisim.com!
Respuesta de Balisim
Thank you for your honest feedback. We're sorry to hear that you experienced some signal gaps during your trip.
While we use the network with the widest coverage in Indonesia, there are still certain remote areas, deep valleys, or specific building structures where the signal can be a challenge for any provider.
We would love to know which specific areas you had trouble in so we can look into it and better advise future travelers! Please feel free to reach out to our WhatsApp support if you're still in Bali so we can try to optimize your settings. Safe travels!
Very good prices
Very good prices. Literally less than what i paid for similar data plan in another physical sim bought in Ubud. Also a local number was included. If you have esim enabled in phone get this from balisim before flying. Highly recommended.
19 de abril de 2026
Respuesta de Balisim
Thank you for the "Highly Recommended!" We love that you found our prices even better than the local shops in Ubud. 🌴 Our goal is to provide that local convenience (including the local number!) without the "tourist premium." Thanks for the tip to other travelers to buy before they fly!
Network is not that great heavy data…
Network is not that great heavy data issues
18 de abril de 2026
Respuesta de Balisim
We are very sorry to hear that your data experience hasn’t been up to our usual high standards. We want to make sure you get the 'heavy lifting' out of your data plan!
Often, speed issues can be resolved with a quick adjustment to your phone's APN settings or by manually selecting a different local tower. Our team is available 24/7 on WhatsApp to troubleshoot this with you in real-time.
Please reach out to us right away so we can investigate your connection and get you back to full speed. Your satisfaction is our top priority!
Easy ordering
Easy ordering, activation, choice of telecom provider, support from the customer care, etc.
Could delete personal details from their server as well.
11 de abril de 2026
Opinión espontánea
Respuesta de Balisim
Thank you for the detailed feedback! We are thrilled that you found the ordering and activation process so smooth. We also appreciate you mentioning our privacy features—we believe that protecting your personal data is just as important as providing a great connection. Thanks for choosing Balisim!
Great sim card for Bali Trip
We travelled on April 12th 2026 and we purchased online e-sim and the customer service is prompt and as promised they activated before landed in Bali.The process was so smooth and quick and during our trip the network signal is great and we even had a video calling to our family members and there is no buffering.i suggest for tourist who travel to Bali to take this sim.
12 de abril de 2026
Opinión espontánea
Respuesta de Balisim
Thank you so much for sharing your experience from your April 12th trip! We are so happy to hear that you were able to stay connected with your family via video calls without any buffering. Making those moments possible is exactly why we do what we do. Thank you for the high recommendation to other tourists!
It is safe and worth it!
We had a great experience buying Telkomsel eSIM from Balisim.com. Prices are affordable. And the customer support is also too good. They guide really well in case of any issues.
18 de abril de 2026
Opinión espontánea
Respuesta de Balisim
Thank you so much! We are thrilled you had such a great experience. We focus on providing Telkomsel eSIMs because we want our customers to have the best coverage in Indonesia at an affordable price. It’s great to hear our support team was there to guide you! Enjoy your time in Bali!
Great ESIM
Quick response to any questions and the esim worked much better than a 2nd one I had from a different company as a backup. I would definitely use again.
19 de abril de 2026
Respuesta de Balisim
Thank you so much! We love a good performance test, and we’re thrilled to hear our eSIM outshined the competition. 🚀 Providing a quick response and a superior connection is exactly what we aim for. We look forward to staying connected with you on your next trip!
Seamless experience with prompt service.
19 de abril de 2026
Respuesta de Balisim
Thank you so much! We strive to make every connection seamless and every interaction prompt. We’re thrilled to hear we hit the mark for you. Enjoy your stay in Indonesia!
Top service super friendly
Top-notch service, really friendly and quick replies. I bought two eSIMs before my holiday and the process was straightforward. I can highly recommend Balisim. 5*
21 de abril de 2026
Opinión espontánea
Respuesta de Balisim
Thank you so much! We are thrilled to hear that the process for both of your eSIMs was straightforward. We take pride in our quick and friendly support, so it’s wonderful to know you felt well-taken care of. We hope you have an absolutely "top-notch" holiday!
I would recommend everyone visiting…
I would recommend everyone visiting Bali to get esim from balisim.com. They provide genuine, fast and hassel free services. The sim was activated as soon as I reached Bali.
19 de abril de 2026
Respuesta de Balisim
Thank you so much for the glowing recommendation! 🌴 We are thrilled that you found our service genuine and hassle-free. There is no better feeling than landing and being connected immediately! We truly appreciate you telling other travelers about Balisim.com. Enjoy your time in paradise!
Respuesta de Balisim
We truly appreciate the high praise! "Really good service" is exactly what we aim to deliver to every customer. Thank you for the 5-star review and for choosing Balisim.com for your trip!
The team was fantastic in terms of…
The team was fantastic in terms of support!
Thank you for such great service.
Keep it up and kudos!
17 de abril de 2026
Respuesta de Balisim
Thank you so much for the kudos! 🌟 Our team is blushing! We’re thrilled to hear that our support hit the mark for you. We will definitely "keep it up" and continue working hard to be the best connection for travelers in Indonesia. Have an amazing trip!
Experience was very pleasant
Experience was very pleasant. Booking process was seamless and they were proactive is responding and resolving queries. They ensured that the number is active before we landed.
5 de abril de 2026
Respuesta de Balisim
Thank you! We believe the best travel experience is one where you don't have to worry about the details. That’s why we make it a priority to be proactive and ensure everything is ready before you land. We’re so glad you had a pleasant and seamless start to your trip!
Excellent network, fabulous customer support, seamless service activation.
Excellent network, very customer centric help desk to assist with the flawless service activation. Highly recommended for Bali trip.
5 de abril de 2026
Respuesta de Balisim
Thank you so much for the wonderful review! We take great pride in being customer-centric, and it’s fantastic to hear that our help desk made your activation flawless. We’re glad we could contribute to a great start for your Bali trip!
Very easy to use and good service with…
Very easy to use and good service with high internet speed. Will recommend to everyone.
5 de abril de 2026
Respuesta de Balisim
Thank you so much! We are thrilled to hear you enjoyed the high internet speeds and found our service easy to use. 🚀 Our goal is to make sure you spend less time worrying about your connection and more time enjoying Bali. We truly appreciate the recommendation to everyone!
Awesome, really reliable service!
The support was very helpful and responsive, and the network worked as expected upon arrival. I would highly recommend it. Terima kasih.
5 de abril de 2026
Respuesta de Balisim
Sama-sama! 🙏 We are so happy to hear that everything worked perfectly from the moment you touched down. Providing a reliable service and being responsive to our travelers is what we do best. Thank you for the high recommendation, and enjoy every moment of your journey!
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