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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Everything was fine but they have much formalities, I was literally stuck at Bali airport without internet/network because of one stupid screenshot which they did not check on time! Thanks to airpor... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very good prices. Literally less than what i paid for similar data plan in another physical sim bought in Ubud. Also a local number was included. If you have esim enabled in phone get this from balisi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We travelled on April 12th 2026 and we purchased online e-sim and the customer service is prompt and as promised they activated before landed in Bali.The process was so smooth and quick and during our... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a great experience buying Telkomsel eSIM from Balisim.com. Prices are affordable. And the customer support is also too good. They guide really well in case of any issues.

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones

Escrito por la empresa

Balisim offers travelers the ultimate solution for staying connected in Bali and across Indonesia. Specializing in Telkomsel eSIMs, Balisim ensures seamless internet access from the moment you land, making it easy to navigate, share your experiences, and stay in touch with loved ones. With fast and reliable coverage, Telkomsel is the leading provider in Indonesia, even in remote locations. Skip the hassle of searching for local SIM cards or dealing with unreliable Wi-Fi. Balisim’s eSIM is easy to activate before your trip, saving you time and effort. Whether you're exploring Bali’s beautiful beaches, venturing into lush jungles, or discovering cultural treasures, Balisim provides uninterrupted connectivity to enhance your travel experience. Designed with convenience in mind, Balisim’s plans are affordable and flexible, catering to various data needs. Enjoy peace of mind knowing you’re backed by exceptional customer support to guide you every step of the way. Balisim is perfect for digital nomads, adventure seekers, and casual travelers alike, providing the tools to make every moment in Indonesia more connected and memorable. Experience the freedom of reliable internet with Balisim and focus on creating lasting memories during your journey.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

118 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Must buy

Good network

11 de abril de 2026
Logotipo de Balisim

Respuesta de Balisim

We love that! 🚀 Thank you for the "Must buy" recommendation. We work hard to ensure our network is the most reliable in Indonesia, so we’re thrilled you had a great experience. Enjoy your travels!

Valorada con 5 estrellas sobre 5

Good network

Very good and convenient network

11 de abril de 2026
Logotipo de Balisim

Respuesta de Balisim

Thank you! We’re so glad you found our network both reliable and convenient. Our goal is to make staying connected the easiest part of your trip so you can focus on enjoying the beauty of Indonesia. Safe travels!

Valorada con 5 estrellas sobre 5

Working perfectly

Bali SIM review 📶✨
Honestly, I got a little worried in the first half an hour 😅
But after that, it worked perfectly in full swing for all 7 days!
No issues at all 🙌🏻 Totally reliable for the trip.

4 de abril de 2026
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Respuesta de Balisim

We totally get those "first 30 minutes" nerves! 😅 Sometimes it takes just a moment for the network to fully shake hands with a new device, but we’re so glad it was full swing and perfect after that. Seven days of reliability is exactly what we aim for. Thanks for the "🙌🏻" and for trusting Balisim!

Valorada con 5 estrellas sobre 5

Good and reliable

Good and reliable

4 de abril de 2026
Logotipo de Balisim

Respuesta de Balisim

Thank you! "Good and reliable" is exactly what we strive to be for every traveler in Indonesia. We’re so glad we could provide a connection you could count on. Enjoy your trip!

Valorada con 5 estrellas sobre 5

Problem on my side fixed by them. All working

I had issues with my phone mixing the registered Imei and the one it wanted to use. The support helped me quick and fast via WhatsApp and now I'm connected.

11 de abril de 2026
Logotipo de Balisim

Respuesta de Balisim

Thank you for sharing your experience! Phone settings and IMEI registrations can definitely get a bit technical, but that’s exactly what our WhatsApp support is here for. We’re so glad we could help you troubleshoot that mix-up and get you connected quickly. Enjoy your trip!

Valorada con 5 estrellas sobre 5

The service and support was excellent…

The service and support was excellent even in a very complicated situation. I'm very thankful!

23 de marzo de 2026
Logotipo de Balisim

Respuesta de Balisim

Thank you so much! We know that travel doesn't always go according to plan, so we take pride in being there for our customers during those complicated situations. We are so glad we could help you get sorted. You are very welcome, and we wish you a smooth journey ahead!

Valorada con 5 estrellas sobre 5

Great customer support!

Great customer support!

8 de abril de 2026
Logotipo de Balisim

Respuesta de Balisim

Thank you so much! We heard you loud and clear—and we’re thrilled you enjoyed our customer support! 🌴 Our team is always here to make sure your connection is the last thing you have to worry about. Enjoy Bali!

Valorada con 5 estrellas sobre 5

Great network

Wide network coverage even in the remote areas.

30 de marzo de 2026
Logotipo de Balisim

Respuesta de Balisim

Thank you! We love hearing that you stayed connected even in the remote areas. 🌋 Whether you're on a beach in Uluwatu or trekking in North Bali, our goal is to provide that wide network coverage you can count on. Happy exploring!

Valorada con 4 estrellas sobre 5

Enter Codes

It was a bit confusing to follow the path in the software to choice the numbers/codes to put in the fields.
It might be easier in the Bali sim shop.
But I appreciated the offer and it worked very well.( booked in Germany in advance).
Thanks

29 de marzo de 2026
Logotipo de Balisim

Respuesta de Balisim

Thank you for your honest feedback! We appreciate you booking with us all the way from Germany. 🇩🇪

We understand that navigating the software settings and entering codes can be a bit confusing at first. We are constantly working to make our digital guides even clearer to bridge that gap between a physical shop experience and the convenience of an eSIM.

We are so glad that, despite the initial setup, everything worked very well for you! Having your connection sorted before you even leave home is a huge time-saver. Thank you for choosing Balisim.com and enjoy your stay!

Valorada con 5 estrellas sobre 5

Great experience with Balisim

Great experience with Balisim. The eSIM was ready with just a few documents upload. By the time I reached Bali, my sim was active so I could make calls n book my cab. The package was sufficient for my trip. Definitely recommended.

31 de marzo de 2026
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Respuesta de Balisim

Thank you! We are so glad we could help you hit the ground running. Being able to book your cab and make calls the moment you land is exactly why we do what we do. It makes those first few minutes in Bali so much more relaxed. Enjoy your stay!

Valorada con 4 estrellas sobre 5

Recommendations

Overall good service

31 de marzo de 2026
Logotipo de Balisim

Respuesta de Balisim

Thank you! We truly appreciate the recommendation. Our goal is to provide consistent, good service to every traveler who visits Bali. We’re glad we could help you stay connected!

Valorada con 5 estrellas sobre 5

Amazing experience

Amazing experience
The team was very responsive and on point. Didn't let me stress about it at all. They were helping me out and were in constant contact to sort any issues I had.

29 de marzo de 2026
Logotipo de Balisim

Respuesta de Balisim

Thank you so much! We know that traveling to a new country can be overwhelming, so our goal is to make sure you never have to stress about your connection. We're thrilled our team could be there for you every step of the way. Enjoy every "amazing" moment in Bali!

Valorada con 5 estrellas sobre 5

Great people to deal with and very…

Great people to deal with and very helpful. Prices are great from them . Would recommend them to all

4 de abril de 2026
Logotipo de Balisim

Respuesta de Balisim

Thank you so much! It was a pleasure helping you. We truly believe that great prices should always come with great people to back them up. We really appreciate the recommendation to other travelers. Enjoy Bali!

Valorada con 5 estrellas sobre 5

Great network and coverage

Great network and coverage. Recommend.

25 de marzo de 2026
Logotipo de Balisim

Respuesta de Balisim

Thank you! We’re thrilled you enjoyed the great network and coverage. We know how important it is to stay connected while exploring, so we’re glad we could make that happen for you. Thanks for the recommendation!

Valorada con 4 estrellas sobre 5

good reception

The activation process was a bit of a hassle, but in the end everything worked out, and I was the only one in our group who had decent reception in Raja Ampat.

29 de marzo de 2026
Logotipo de Balisim

Respuesta de Balisim

We appreciate and thank you for your honest feedback!

We completely understand the hassle regarding the activation process. If we could make it a one-click process, we would do it for sure! However, we must follow Indonesian government regulations to ensure the safety and security of all SIM cards used in the country.

That said, we are so glad the effort paid off! Being the only one in the group with reception in Raja Ampat is the ultimate win!

We specifically use the Telkomsel network for exactly that reason—to keep our travelers connected even in the most remote paradise. Thank you for choosing Balisim.com!

Valorada con 5 estrellas sobre 5

simple and straightforward

Ordering the eSIM before our holiday in Bali was simple and straightforward. The SIM was activated as soon as we landed and everything went smoothly. You usually need far less data than you think. A small data package is more than enough.

14 de marzo de 2026
Opinión espontánea
Logotipo de Balisim

Respuesta de Balisim

Thank you so much! We love that you mentioned the data usage—it’s a great tip for fellow travelers! 💡 We always tell our customers that a smaller, well-managed package is often more than enough for a Bali holiday. We’re so glad your activation was simple and smooth from the moment you landed. Enjoy the island!

Valorada con 5 estrellas sobre 5

When it was up a running it was easy to…

When it was up a running it was easy to use.

29 de marzo de 2026
Logotipo de Balisim

Respuesta de Balisim

Thank you! We’re glad that once you were through the setup, everything was easy to use. We know those first few minutes of getting connected in a new country are the most important, and we're happy we could provide a smooth experience for the rest of your trip!

Valorada con 5 estrellas sobre 5

Best sim provider

29 de marzo de 2026
Logotipo de Balisim

Respuesta de Balisim

Thank you so much! We are honored to be called the best SIM provider for your Bali trip. We work hard to keep our travelers connected with the best speeds and support. Enjoy your stay on the island!

Valorada con 5 estrellas sobre 5

Best service.

29 de marzo de 2026
Logotipo de Balisim

Respuesta de Balisim

Thank you so much! 🌴 We strive to provide the best service in Bali, so hearing this makes our day. We hope you’re having an incredible time on the island!

Valorada con 5 estrellas sobre 5

Great eSim for tourists , who travel to all parts of Indonesia - including Raja Ampat

Easy to Install on your Mobile Phone, great Support, If you have Questions and connects you even in remote places of Indonesia Like Raja Impat. Thank you Telkomsel 👍🏼🙏🏼

19 de marzo de 2026
Logotipo de Balisim

Respuesta de Balisim

We appreciate the fantastic feedback! We specifically choose the Telkomsel network because it offers the best coverage in remote places like Raja Ampat. It’s great to know you found the installation easy and our support helpful. Thank you for choosing Balisim.com for your Indonesia adventure!

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