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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Everything was fine but they have much formalities, I was literally stuck at Bali airport without internet/network because of one stupid screenshot which they did not check on time! Thanks to airpor... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very good prices. Literally less than what i paid for similar data plan in another physical sim bought in Ubud. Also a local number was included. If you have esim enabled in phone get this from balisi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We travelled on April 12th 2026 and we purchased online e-sim and the customer service is prompt and as promised they activated before landed in Bali.The process was so smooth and quick and during our... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a great experience buying Telkomsel eSIM from Balisim.com. Prices are affordable. And the customer support is also too good. They guide really well in case of any issues.

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones

Escrito por la empresa

Balisim offers travelers the ultimate solution for staying connected in Bali and across Indonesia. Specializing in Telkomsel eSIMs, Balisim ensures seamless internet access from the moment you land, making it easy to navigate, share your experiences, and stay in touch with loved ones. With fast and reliable coverage, Telkomsel is the leading provider in Indonesia, even in remote locations. Skip the hassle of searching for local SIM cards or dealing with unreliable Wi-Fi. Balisim’s eSIM is easy to activate before your trip, saving you time and effort. Whether you're exploring Bali’s beautiful beaches, venturing into lush jungles, or discovering cultural treasures, Balisim provides uninterrupted connectivity to enhance your travel experience. Designed with convenience in mind, Balisim’s plans are affordable and flexible, catering to various data needs. Enjoy peace of mind knowing you’re backed by exceptional customer support to guide you every step of the way. Balisim is perfect for digital nomads, adventure seekers, and casual travelers alike, providing the tools to make every moment in Indonesia more connected and memorable. Experience the freedom of reliable internet with Balisim and focus on creating lasting memories during your journey.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

118 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Service and network

17 de marzo de 2026
Logotipo de Balisim

Respuesta de Balisim

Thank you! We believe that a reliable network is only as good as the customer service that supports it. We're so glad we could deliver on both for your Bali trip. Enjoy your stay!

Valorada con 5 estrellas sobre 5

Best

Thank you ♥️♥️♥️

23 de marzo de 2026
Logotipo de Balisim

Respuesta de Balisim

Thank you so much! ❤️ We are thrilled to be the "Best" part of your Bali connection. It was a pleasure helping you, and we hope you have a magical time on the island!

Valorada con 5 estrellas sobre 5

Smooth!

Everything went really really smooth. I oversaw a mail in my spam folder and needed help with the activation and per WhatsApp I directly got help. I can highly recommend it.

12 de marzo de 2026
Logotipo de Balisim

Respuesta de Balisim

Thank you so much! We know those sneaky spam folders can be a pain, but we’re so glad you reached out to us on WhatsApp. Helping you get connected "really really smooth" is exactly why we’re here. Enjoy every moment of your Bali trip!

Valorada con 5 estrellas sobre 5

Trustable service

Everything was good from start of installation. Sim got activated immediately on landing. Had no issues with telkomsel network. definitely recommend

12 de marzo de 2026
Logotipo de Balisim

Respuesta de Balisim

We truly appreciate the recommendation! We partner with Telkomsel precisely because they offer the best network coverage in Indonesia. It’s great to know your activation was seamless from the moment you touched down. Thank you for choosing Balisim.com!

Valorada con 5 estrellas sobre 5

Good

Good......

10 de marzo de 2026
Logotipo de Balisim

Respuesta de Balisim

Thank you for the 5-star rating! We’re happy to hear you had a good experience with Balisim.com. Have a wonderful time exploring the island!

Valorada con 5 estrellas sobre 5

Landed an eSIM was automatic I had a…

Landed an eSIM was automatic I had a smooth connection all the time well done Bali eSIM

7 de marzo de 2026
Logotipo de Balisim

Respuesta de Balisim

Thank you! We love hearing that your connection was "automatic"—that is exactly the seamless experience we want for every traveler. We're glad we could help make your arrival so smooth. Enjoy every moment in Bali!

Valorada con 5 estrellas sobre 5

Great experience and high class…

Great experience and high class customer support.

7 de marzo de 2026
Logotipo de Balisim

Respuesta de Balisim

Thank you so much! We are thrilled that you had a great experience with us. We strive to provide high-class support to every traveler, ensuring that staying connected in Bali is as seamless as possible. Enjoy your trip!

Valorada con 5 estrellas sobre 5

Incredibly helpful

Incredibly helpful, understanding, guiding, and being friendly! Thank you for your help!

12 de marzo de 2026
Logotipo de Balisim

Respuesta de Balisim

Thank you so much for your kind words! We know that setting up tech in a new country can be stressful, so we always aim to be as guiding and friendly as possible. We’re just happy we could help you get connected. Enjoy your Bali adventure!

Valorada con 5 estrellas sobre 5

Easy to order and set up

12 de marzo de 2026
Logotipo de Balisim

Respuesta de Balisim

Thank you! We are so happy to hear that both the ordering and setup were easy for you. That is exactly what we aim for! Enjoy your time in Bali and stay connected!

Valorada con 5 estrellas sobre 5

Highly recommended

Very nice
Good network coverage
Very helpful staff
Absolutely loveed it
Highly recommended
Very affordable

4 de marzo de 2026
Logotipo de Balisim

Respuesta de Balisim

We absolutely loved reading this!
Thank you so much for the high recommendation. We’re thrilled that you found our staff helpful and enjoyed the excellent coverage and affordability. It’s our goal to make staying connected the easiest part of your Bali trip!

Valorada con 5 estrellas sobre 5

Easy to order, Perfect service

Worked Perfect

10 de marzo de 2026
Logotipo de Balisim

Respuesta de Balisim

Thank you for the feedback! Our goal is to provide a seamless, "perfect" connection for every traveler, and we’re glad we achieved that for you. Thank you for choosing Balisim.com!

Valorada con 5 estrellas sobre 5

Top workflow and fast help

Top workflow and fast help. Great costumer support.

7 de marzo de 2026
Logotipo de Balisim

Respuesta de Balisim

Thank you so much! We’ve worked hard to create a top-tier workflow so our customers can get connected without the hassle. It’s great to hear that our support team was there for you when you needed them. Enjoy the rest of your Bali trip!

Valorada con 5 estrellas sobre 5

Very easy to use

7 de marzo de 2026
Logotipo de Balisim

Respuesta de Balisim

Thank you! We are so glad you found our eSIM easy to use. We believe staying connected in Bali should be the simplest part of your trip. Enjoy your stay!

Valorada con 5 estrellas sobre 5

Overall process was so great and you…

Overall process was so great and you can directly contact the support team, I requested the sim the day before landing and the Sim was already activated when I landed. The whole process was very smooth, thanks a lot to Balisim team.

7 de marzo de 2026
Logotipo de Balisim

Respuesta de Balisim

Thank you so much for the kind words! We’re thrilled to hear that your SIM was activated and ready the moment you touched down. We know how important it is to be connected right away, and we’re glad our support team could make the process so smooth for you. Have an amazing time in Bali!

Valorada con 5 estrellas sobre 5

Whole process of buying e-sim to…

Whole process of buying e-sim to activation was quick and precise. Thanks to the whole team , they were very quick to answer all the questions. Strongly recommend their services while you are in Bali.

7 de marzo de 2026
Logotipo de Balisim

Respuesta de Balisim

Thank you so much! Our whole team takes great pride in being quick and precise with our support. We know that clear answers make all the difference when setting up a connection in a new country. We truly appreciate the strong recommendation!

Valorada con 1 estrellas sobre 5

Unflexible and untrue Company

You Not follow your Internet information I shout Install my eSIM during my travel to Bali. I will never use you again. Was my biggest failure to use you. The later Support was okay.

4 de marzo de 2026
Logotipo de Balisim

Respuesta de Balisim

Hi Reiner Otto Wolf, We are so glad we could help you get everything sorted.

For Indonesian eSIMs, the local government registration is a mandatory step, and once that was completed, we're thrilled your connection started working perfectly!

It was wonderful seeing the Barong dance video you shared after the activation—it looks like you're having an amazing time.
Enjoy the rest of your trip and stay connected!

Valorada con 5 estrellas sobre 5

Quick and easy

Quick, easy and I had a working sim the minute I landed in Bali. Highly recommended.

24 de febrero de 2026
Logotipo de Balisim

Respuesta de Balisim

Thank you! We are so happy you were connected the minute you landed. There's no better feeling than walking off the plane and being ready to go! We truly appreciate the high recommendation. Enjoy every moment in Bali!

Valorada con 5 estrellas sobre 5

Best simcard and support

22 de febrero de 2026
Logotipo de Balisim

Respuesta de Balisim

Thank you so much! We are thrilled to be your choice for the best SIM card in Bali. Our support team is always here to make sure you stay connected. Enjoy your trip!

Valorada con 5 estrellas sobre 5

Super convenient

Great service, great value and easy to set up. Our sims were active and ready to go when our plane landed. Super convenient. Really good communication from Balisim. Definitely my go to every time we come to Bali.

28 de febrero de 2026
Logotipo de Balisim

Respuesta de Balisim

Thank you so much! We are thrilled to be your "go-to" for your Bali trips. 🌴 There is no better feeling than landing and being ready to go immediately, and we’re so glad we could make that happen for you. We look forward to getting you connected on your next visit!

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