As a small charity struggling to reopen after the COVID-19 restrictions Barriers Direct gave us a charity discount and then a further discount on a slightly damaged swing gate for our car park. This... Ver más
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Consulta las opiniones de los clientes
From ordering to delivery was excellent. The only issue was no fitting instructions were included. This was resolved by phone and instructions emailed. Unfortunately instructions don’t explain how to... Ver más
’m currently rebuilding my driveway and decided to add four bollards as part of the new setup. I needed them urgently, so next-day delivery was really important. Before placing the order,... Ver más
La empresa ha respondido
Very informative staff and went out of their way to help. Some detail's were missing on fixings on the website which could be a simple fix, but your staff phoned the manufacture to address the ques... Ver más
Información sobre la empresa
- Tienda de equipos de seguridad
- también en la categoría
- Proveedor de equipos de seguridad
- Proveedor de equipos para la construcción
- Proveedor de sistemas de seguridad
- Tienda de ropa de seguridad y de trabajo
Sobre Barriers Direct
Escrito por la empresa
What We Do
Founded in 1997, Barriers Direct was one of the first to market selling own-branded security barriers online and now stands as one of the UK’s industry-leading e-commerce suppliers of security and safety management product.
Experts in Safety and Security Products
Whether you're looking to secure your property, plan an event or create a boundary between pedestrians and vehicles, our huge range of over 20,000 high quality products include bollards, barriers, bike stands, street furniture, workplace equipment and more make us the ideal choice for customers in industrial, residential, commercial and public sectors. Whatever your budget or situation, we have the perfect safety solution to fit your needs.
We also offer FREE delivery
on all products sold within Great Britain and at least 1 year's warranty offered as standard, giving you peace of mind.
Barriers Direct is also proudly an ISO 9001:2015 certified company; quality and professionalism are at the heart of our operations. We are committed to giving our loyal customers the best service possible by consistently learning and developing our business. From continually implementing new processes to expanding our product range, we strive for excellence at Barriers Direct.
Making a DifferenceWe are also proud donors to the Prince's Trust Enterprise charity, the UK's leading youth charity which helps vulnerable young people between the ages of 11 and 30 who are unemployed, struggling at school or facing the risk of exclusion, to get their lives back on track. So when you buy from us, you are helping make a difference to young people's lives, too.
Información de contacto
Unit 18, New Horizon Business Centre, CM19 5FN, Essex, Reino Unido
- 0800 028 8010
- support@barriersdirect.co.uk
- www.barriersdirect.co.uk
4,4
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 60% de las opiniones negativas
Suele responder en menos de 2 semanas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
A very well organised system so easy to…
A very well organised system so easy to use , no problems whatsoever 👍
5 de agosto de 2026
Respuesta de Barriers Direct
Thanks very much for the 5* review, we really appreciate it! We hope to see you again soon.
Excellent quality product
Excellent quality product, very swift delivery and good price.
Installation was very straightforward creating almost immediate security.
27 de julio de 2026
Respuesta de Barriers Direct
That's a great reassurance. Thanks so much for taking the time to leave us a review, we hope to see you again at Barriers Direct soon.
Respuesta de Barriers Direct
Thanks for taking the time to review us. It looks as thought your order was part-delivered, with the second part being delivered the following day - unfortunately this happens on occasion, where items are manufactured and dispatched from different warehouses. I do apologies for any inconvenience this may have caused. We hope to see you again at Barriers Direct in future.
No fuss great web site good prices and…
No fuss great web site good prices and fantastic delivery
27 de julio de 2026
Respuesta de Barriers Direct
That's certainly our aim, so we are really glad to hear we met your expectations. Thanks so much for your review.
🌟🌟🌟🌟🌟
I cannot rate this company highly enough. The gate i ordered arrived damaged obviously due to the courier. When i contacted customer services with a couple of photos they immediately sent a replacement gate. It arrived within a week and by a different courier. 🌟🌟🌟🌟🌟👌
30 de julio de 2026
Respuesta de Barriers Direct
Happy to help! Thrilled to hear the gate has lived up to your expectations, and the customer services team were on hand to help. We hope to see you again at Barriers Direct soon!
These barriers are great quality and a…
These barriers are great quality and a great price.
Delivered with good protection in the parcels
Will purchase again if required.
29 de julio de 2026
Respuesta de Barriers Direct
Thanks for the kind review, I'm pleased to hear all went well with your order, and you were happy with the service provided. We hope to see you again soon at Barriers Direct.
Easy ordering and quick delivery
22 de julio de 2026
Respuesta de Barriers Direct
Great news, I'm pleased to hear everything was to your satisfaction. We hope to see you again soon.
quick responce and rapid delivery and…
quick responce and rapid delivery and product we were looking for
22 de julio de 2026
Respuesta de Barriers Direct
I'm glad we were able to help! Thanks so much for your review.
Found on Google easy Web site good…
Found on Google easy Web site good prices dispatched quickly will use again
22 de julio de 2026
Respuesta de Barriers Direct
Thanks for the kind review, I'm pleased to hear you are happy with the service. We hope to see you again soon at Barriers Direct.
A good company to deal with
Very good service arrived when promised and at at a very competitive price well done
29 de julio de 2026
Respuesta de Barriers Direct
Fantastic news, thanks for taking the time to leave us a 5* review! It means a lot. We hope to see you again soon.
excellent service and fast delivery
21 de julio de 2026
Respuesta de Barriers Direct
Pleased to hear you are happy! Thanks so much for your review.
Ordering was easy and the item arrived…
Ordering was easy and the item arrived safely , it does the job but nothing really stood out .
31 de julio de 2026
Opinión espontánea
Respuesta de Barriers Direct
Thanks for your review - ease of ordering and safety and efficiency of delivery are our key aims, so I do hope we met your expectations.
Respuesta de Barriers Direct
Thats great news! Thanks so much for your review. We hope to see you again at Barriers Direct soon.
Perfect for purpose
Able to supply exactly what I was looking for. 10mph Speed bumps are working effectively in the area of use. This is my second order and both were delivered promptly and packaged well.
21 de julio de 2026
Respuesta de Barriers Direct
Thanks Karen, your repeat business means a lot to us! Thrilled to hear we were able to assist. We look forward to seeing you again soon at Barriers Direct.
needed a new base as someone hit our…
needed a new base as someone hit our post
& damaged base. They were quick in replying, quoting, then delivering new base. Thanks
17 de julio de 2026
Respuesta de Barriers Direct
Fantastic to hear, speed and efficiency are some of our key aims. We look forward to doing business again with you in future.
Quality was decent but the long wait…
Quality was decent but the long wait and lack of clear updates spoiled the experience .
25 de julio de 2026
Opinión espontánea
good value excellent quality rubber matting
needed some rubber matting to cut to size good product
25 de julio de 2026
Respuesta de Barriers Direct
Fantastic news, thanks for taking the time to leave us a 5* review! Much appreciated.
Generally good.
24 de julio de 2026
Respuesta de Barriers Direct
Thank you for your kind review. If you have any further feedback you wish to share, please do email it across to feedback@barriersdirect.co.uk .
Not Reliable
I would have given a zero star if the option was there. I bough the item and it was promptly sent. The padlock was missing and when I notified Barriers Direct, they wanted to see a picture of what was sent. I referred them to the Order as that would have shown what the post looked like. They then sent me another email asking me to send the packaging. I did not even bother to reply. Once I get the post installed, I will buy a padlock but this will be the first and last time to buy from them.
16 de julio de 2026
Respuesta de Barriers Direct
Thank you for your feedback, Stephen. We’re sorry that you were disappointed with how this was handled.
The product you ordered was advertised as including a padlock, so had the padlock been missing, we were absolutely willing to investigate and resolve this for you. However, when you contacted us, our manufacturer asked us to provide photographs of the post, its packaging and the built-in base. This is a standard part of investigating a missing component, as it allows them to establish whether the item was omitted during packing or whether it may have become detached or lost in transit. In this case, the manufacturer confirmed that the padlock is normally secured to the base of the post before dispatch.
We therefore asked you for the photographs requested by the manufacturer so that we could establish what had happened and arrange the appropriate resolution. Unfortunately, we were unable to take the matter any further because the requested information was not provided, despite us following up.
We appreciate that providing photographs may have seemed unnecessary from your perspective, but it was a genuine step in resolving the issue rather than an attempt to avoid doing so. Had we received the requested photographs, we would have been able to continue the investigation with the manufacturer and work towards resolving the missing padlock for you.
We’re sorry that this process led to you feeling let down, but we hope this provides some context around why the information was requested.
Speed hump purchase and installation
Speed hump purchase and installation. Great communication from providing the quote to after service care. On site installation were on time, professional, polite. Would recommend the product and the company.
27 de julio de 2026
Opinión espontánea
Respuesta de Barriers Direct
A great example of our 5* end to end service! Thanks for taking the time to leave us a 5* review! Much appreciated.
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