As a small charity struggling to reopen after the COVID-19 restrictions Barriers Direct gave us a charity discount and then a further discount on a slightly damaged swing gate for our car park. This... Ver más
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Consulta las opiniones de los clientes
From ordering to delivery was excellent. The only issue was no fitting instructions were included. This was resolved by phone and instructions emailed. Unfortunately instructions don’t explain how to... Ver más
Very informative staff and went out of their way to help. Some detail's were missing on fixings on the website which could be a simple fix, but your staff phoned the manufacture to address the ques... Ver más
’m currently rebuilding my driveway and decided to add four bollards as part of the new setup. I needed them urgently, so next-day delivery was really important. Before placing the order,... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de equipos de seguridad
- también en la categoría
- Proveedor de equipos de seguridad
- Proveedor de equipos para la construcción
- Proveedor de sistemas de seguridad
- Tienda de ropa de seguridad y de trabajo
Sobre Barriers Direct
Escrito por la empresa
What We Do
Founded in 1997, Barriers Direct was one of the first to market selling own-branded security barriers online and now stands as one of the UK’s industry-leading e-commerce suppliers of security and safety management product.
Experts in Safety and Security Products
Whether you're looking to secure your property, plan an event or create a boundary between pedestrians and vehicles, our huge range of over 20,000 high quality products include bollards, barriers, bike stands, street furniture, workplace equipment and more make us the ideal choice for customers in industrial, residential, commercial and public sectors. Whatever your budget or situation, we have the perfect safety solution to fit your needs.
We also offer FREE delivery
on all products sold within Great Britain and at least 1 year's warranty offered as standard, giving you peace of mind.
Barriers Direct is also proudly an ISO 9001:2015 certified company; quality and professionalism are at the heart of our operations. We are committed to giving our loyal customers the best service possible by consistently learning and developing our business. From continually implementing new processes to expanding our product range, we strive for excellence at Barriers Direct.
Making a DifferenceWe are also proud donors to the Prince's Trust Enterprise charity, the UK's leading youth charity which helps vulnerable young people between the ages of 11 and 30 who are unemployed, struggling at school or facing the risk of exclusion, to get their lives back on track. So when you buy from us, you are helping make a difference to young people's lives, too.
Información de contacto
Unit 18, New Horizon Business Centre, CM19 5FN, Essex, Reino Unido
- 0800 028 8010
- support@barriersdirect.co.uk
- www.barriersdirect.co.uk
4,4
Excelente
1 mil opiniones
Invita a los clientes a opinar
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Ha contestado el 60% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Speed hump purchase and installation
Speed hump purchase and installation. Great communication from providing the quote to after service care. On site installation were on time, professional, polite. Would recommend the product and the company.
27 de julio de 2026
Opinión espontánea
Respuesta de Barriers Direct
A great example of our 5* end to end service! Thanks for taking the time to leave us a 5* review! Much appreciated.
Good customer service friendly and…
Good customer service friendly and efficient.
Would always recomend excellent products service as is used to be
22 de julio de 2026
Respuesta de Barriers Direct
Thanks for the kind review, I'm pleased to hear you are happy with the service. We hope to see you again soon at Barriers Direct.
Nice people to deal with
Helpful pre purchase advice on rope barriers, subsequent order arrived on time and as described
Great quality product. Highly recommended.
Cars International Heritage.
14 de julio de 2026
Respuesta de Barriers Direct
The team are great at providing advice - glad to hear all went smoothly. We hope to do business again with you soon.
I have only received the bollards and…
I have only received the bollards and the bacses are missing
29 de junio de 2026
Respuesta de Barriers Direct
Hi there, I am sorry to see you were disappointed and left us a 1* review. On checking your order history, it looks as though you mistakenly ordered the wrong item - originally you ordered concrete in bollards but in fact required bolt down bollards. This may be why you were led to believe the bases were missing, but I cannot confirm this without further detail.
I believe you were in talks with our support team to make alternative arrangements for the remedial bollards. I trust that the matter is resolved and I hope this does not deter you from buying with Barriers Direct again.
Respuesta de Barriers Direct
Pleased to hear you are happy! Thanks so much for your review.
Respuesta de Barriers Direct
Great to hear! Thanks so much for your review.
Great product and simple online service.
Great product and simple online service.
21 de julio de 2026
Respuesta de Barriers Direct
That's certainly our aim, really glad to hear we met your expectations. Thanks so much for your review.
Great value and fast delivery times
Great value and delivery times. Customer services outstanding.
20 de julio de 2026
Respuesta de Barriers Direct
We're thrilled to hear this! We will pass your comments onto the team. We look forward to seeing you again soon at Barriers Direct.
Respuesta de Barriers Direct
Thanks for the kind review, I'm pleased to hear you are happy with the service. We hope to see you again soon at Barriers Direct.
Obstructive returns policy
As a motoring/campervanning photojournalist and someone who has professionally converted campervans motorhomes, and boats, I like to think I have some idea if a thing works or not. I bought two floor mounted bicycle front wheel holders which on arrival were way too small for modern 29” bike wheels. Too small in fact for the older 26” wheel. The website gave a width description, but not a wheel-size indicator - this should be generic geometry for taking standard wheels.
The ability to return the holders was fraught with baseless obstruction, and a £20 + VAT return charge.
This is bad business to sell/ship an item via another manufacturer and not take responsibility for the product.
This bodes badly for the telesales/customer services culture behind the scenes of this company.
If it’s product detail you’re after, shop elsewhere.
22 de julio de 2026
Opinión espontánea
Respuesta de Barriers Direct
Thank you for taking the time to share your feedback. We're sorry to hear the wheel holder wasn't suitable for your bicycle and that you were disappointed with the returns process.
One of the challenges with this type of product is that compatibility isn't determined by the stated wheel size (such as 26" or 29") alone. Tyre width and tyre profile vary considerably between bicycles, even where the nominal wheel size is the same, and these factors affect how securely the wheel sits within the support arch. The holder has been designed to accommodate a broad range of commonly used bicycles, particularly those fitted with wider tyres, but we appreciate this can lead to different results depending on the exact wheel and tyre combination.
We also understand your frustration regarding the return costs. Our returns policy, including any applicable return charges, is available on our website and is accepted during the checkout process. That said, we appreciate your feedback, as it has prompted us to improve the information available to future customers.
Thank you again for taking the time to highlight your experience.
Great very quick service and dispatch…
Great very quick service and dispatch of goods. Highly recommended.
16 de julio de 2026
Respuesta de Barriers Direct
Thanks for the kind review, I'm pleased to hear all went smoothly. We hope to see you again soon at Barriers Direct.
Common sense needed!
The delivery arrived as promised, but was so thoughtlessly packed on the lorry that if it hadn't been for Nathan, the lorry driver, going far beyond his remit to get them unloaded (by which I mean manhandling heavy concrete bollards at no small risk to himself) the delivery would have had to be rescheduled.
I suggest your packing and despatch team take a course in practical common sense!
Other than that, very happy with the products themselves.
15 de julio de 2026
Respuesta de Barriers Direct
Thank you for taking the time to leave your review.
We're pleased to hear you're happy with the concrete bollards themselves and that your delivery arrived as promised.
We're sorry to hear the unloading process didn't meet your expectations. As detailed on our product page, these bollards are delivered with mechanical kerbside offloading, and customers are responsible for moving the products beyond the point of delivery. That said, the load should always be presented in a way that allows the driver to carry out a safe mechanical unload without unnecessary difficulty.
Thank you again for your feedback, and we're delighted you're happy with the quality of the products.
On line order was straight forward and…
On line order was straight forward and the measurements worked as recommended. Door is good quality and looks great and safe locking system.
13 de julio de 2026
Respuesta de Barriers Direct
Thanks for the kind review, I'm pleased to hear all went well with your order, and you were happy with the service provided. We hope to see you again soon at Barriers Direct.
As hoped for
7 de julio de 2026
Respuesta de Barriers Direct
Thanks for the kind review, I'm pleased to hear all went well with your order, and you were happy with the service provided. We hope to see you again soon at Barriers Direct.
Prompt delivery and the product was…
Prompt delivery and the product was exactly what I was expecting.
14 de julio de 2026
Respuesta de Barriers Direct
Thanks for the kind review, I'm pleased to hear all went smoothly. We hope to see you again soon at Barriers Direct.
Excellent product
Excellent product, speedy delivery, well wrapped. Ive used these guys before, they are excellent!
10 de julio de 2026
Respuesta de Barriers Direct
Thank you for your kind review, your repeat business means a lot to us! Thrilled to hear we were able to assist once again. We look forward to seeing you again soon at Barriers Direct.
Good choice of products
Good website, prompt delivery, good product. I'd been having trouble finding a bin of the right size in retail stores, but found a good choice on this site. No problems with ordering or delivery.
2 de julio de 2026
Respuesta de Barriers Direct
That's certainly our aim, we are really glad to hear we met your expectations. Thanks so much for your review.
Purchase experience was excellent
Purchase experience was excellent, product arrived in good time and was as expected, great service all round.
1 de julio de 2026
Respuesta de Barriers Direct
Fantastic news, we're pleased to hear you were happy with our service. Thanks for taking the time to leave us a review!
From start to finish all went well
From start to finish all went well, would recommend this company.
7 de julio de 2026
Opinión espontánea
Respuesta de Barriers Direct
Great news, thank you so much Karen, we appreciate your business.
PROMPT DELIVERY AND GREAT COMS
8 de julio de 2026
Respuesta de Barriers Direct
Great to hear! Thanks so much for your review, we appreciate your business.
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