Barriers Direct Opiniones 

1399
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We wanted to install a parking post, so sought advice as to the installation. The first post had a manufacturing fault, so another one was immediately dispatched and arrived the next day. We were se... Ver más

Valorada con 5 estrellas sobre 5

As a small charity struggling to reopen after the COVID-19 restrictions Barriers Direct gave us a charity discount and then a further discount on a slightly damaged swing gate for our car park. This... Ver más

Valorada con 4 estrellas sobre 5

From ordering to delivery was excellent. The only issue was no fitting instructions were included. This was resolved by phone and instructions emailed. Unfortunately instructions don’t explain how to... Ver más

Valorada con 4 estrellas sobre 5

Very informative staff and went out of their way to help. Some detail's were missing on fixings on the website which could be a simple fix, but your staff phoned the manufacture to address the ques... Ver más

Información sobre la empresa

  1. Tienda de equipos de seguridad
  2. también en la categoría
  3. Proveedor de equipos de seguridad
  4. Proveedor de equipos para la construcción
  5. Proveedor de sistemas de seguridad
  6. Tienda de ropa de seguridad y de trabajo

Sobre Barriers Direct

Escrito por la empresa

Barriers-Direct-1200x300


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Barriers


Bollards


Installations


Contact Us

What We Do

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Founded in 1997, Barriers Direct was one of the first to market selling own-branded security barriers online and now stands as one of the UK’s industry-leading e-commerce suppliers of security and safety management product.

Experts in Safety and Security Products

Whether you're looking to secure your property, plan an event or create a boundary between pedestrians and vehicles, our huge range of over 20,000 high quality products include bollards, barriers, bike stands, street furniture, workplace equipment and more make us the ideal choice for customers in industrial, residential, commercial and public sectors. Whatever your budget or situation, we have the perfect safety solution to fit your needs.

We also offer FREE delivery on all products sold within Great Britain and at least 1 year's warranty offered as standard, giving you peace of mind.

ISO Accredited

Barriers Direct is also proudly an ISO 9001:2015 certified company; quality and professionalism are at the heart of our operations. We are committed to giving our loyal customers the best service possible by consistently learning and developing our business. From continually implementing new processes to expanding our product range, we strive for excellence at Barriers Direct.

Making a Difference

We are also proud donors to the Prince's Trust Enterprise charity, the UK's leading youth charity which helps vulnerable young people between the ages of 11 and 30 who are unemployed, struggling at school or facing the risk of exclusion, to get their lives back on track. So when you buy from us, you are helping make a difference to young people's lives, too.

Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

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4,4

Todas las opiniones

(1399)

404 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent

Great selection of quality items on an easy to navigate website. Rapid delivery andbvery competitively priced.

6 de julio de 2026
Valorada con 1 estrellas sobre 5

Originally placed order based on being…

Originally placed order based on being told lead time of 2 or 3 weeks but probably 3 weeks . This passed so I contacted after about 4 weeks to be told would be another 3'weejs from then . This passed so contacted again and was told again by office personnel after being placed on hold whilst they spoke to manufacturing department that it was scheduled for the following Thursday/ Friday and delivery was already scheduled . I asked if this was a definite and that they promised it was to which I got a yes. On that Thursday of promised delivery I received an email saying gates were out of stock and now would be following . So after placing my order, taking money 8 weeks or more previously and giving me various dates, they suddenly decide it's out of stock . This leads me to think I was either lied to or departments there do not know what is going on because to get an out of stock email and having my money for that time is ridiculous .

30 de junio de 2026
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Respuesta de Barriers Direct

Thank you for taking the time to share your experience, and I'm genuinely sorry for the frustration and disappointment this delay has caused.

The lead times we provide are based on the information supplied to us by the manufacturer. We're reliant on the updates we're provided and can only pass on the information available to us at the time. Unfortunately, in this instance, the manufacturer has experienced unprecedented demand, which has significantly impacted production schedules and availability.

I appreciate that this doesn't make the situation any less frustrating from your perspective. I sincerely apologise for the mixed messages you received. We were relaying the latest information provided by the manufacturer, but it became clear that their production schedule changed at very short notice, and regrettably, this situation was outside of our direct control. We hope you are satisfied with your purchase now it has safely arrived.

Valorada con 5 estrellas sobre 5

easy to use website

easy to use website, fast response good product

25 de junio de 2026
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Respuesta de Barriers Direct

Thanks for the kind review, I'm pleased to hear you are happy with the service. We hope to see you again soon at Barriers Direct.

Valorada con 5 estrellas sobre 5

Car parking post

The post arrived very quickly, on time and was well priced. I had a query before ordering which was answered promptly and professionally on the phone so wouldn’t hesitate in ordering again from them in the future.

23 de junio de 2026

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