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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I got the 7 piece Outdoor Sofa Set in the Winter Clearance and it Was an absolute bargain. I didn't choose priority delivery as I wasnt in a hurry, and it arrived in about 3 weeks. Really great servic... Ver más

Valorada con 1 estrellas sobre 5

I’d love to leave a review on the quality of the product however after a month, I’m still waiting for my products to even be dispatched. Even after paying for priority processing, my order still h... Ver más

Valorada con 5 estrellas sobre 5

Love my rattan headboard, compliments my pine frame and it gives the room such a nice coastal look. Came really well packaged and honestly probably the easiest thing Ive ever put together!

Valorada con 5 estrellas sobre 5

King comfort package has honestly changed my sleep. The mattress is supportive and comfy, topper makes it feel like a cloud and the pillows are great too. Gamechanger if you dont want to replace your... Ver más

Información sobre la empresa

  1. Tienda de colchones

Escrito por la empresa

Here at Bedzy, we make buying a new bed EASY. Your bed is an essential part of your life and plays a bigger role than you may think. We spend a third of our lives asleep, so it is not at all surprising that your time sleeping can have a big impact on your life. With our low prices, and huge range of stock we invite you to upgrade your sleep with Bedzy! We are 100% Australian owned and operated, and dedicated to helping all Australians achieve the perfect balance of style, innovation, and functionality in the bedroom. We take great pride in our quality, values, and commitment to customer satisfaction. We strive for the best, and we offer it at the best possible price.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

605 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Really Impressed

After searching online for weeks and comparing bed sets I decided to purchase one of the Queen beds with LED lights and I must say i'm really impressed. It looks so good in our bedroom and has given us some extra storage space too. Highly recommend!

18 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really pleased with my purchase from…

Really pleased with my purchase from Bedzy. I went for the Henley LED Bed and chose the priority delivery option because I didn't want to wait weeks for furniture. The bed arrived within the same week, which exceeded my expectations. It's well made, looks great in the room and was very competitively priced compared to other companies I looked at

7 de junio de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Possibly a scam.

I haven't even received my order yet, so cant tell you about the quality.
Order was placed April 15th and its now the 7th of June. Despite many communications with the company assuring me my order is being processed, I am beginning to think this company is a scam.

7 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible the worst place to buy from

Terrible the worst place to buy from! I order a bed over a month ago to find out it still hadn’t been dispatched and could take another 30 business days. Made me think that this was a scam website! Thankfully I managed to get a refund. Only order from here if you are willing to wait upto 3 months or more for your bed

5 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely stoked with our new mattress…

Absolutely stoked with our new mattress and bedding. Ive now done 2 x kids bedroom and 1x master bedroom. The mattress is so comfortable and affordable. Service was fantastic from ordering to delivery. Cannot fault this company, I will be ordering again when my 3rd bubs is out of his cot.

21 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bedzy is a SCAM

If only I’d checked these reviews before purchasing. I’d suggest anything over 1-star is a paid reviewer. Waited the expected 20 business days and still no delivery. Now told to wait 30 business days. Have demanded a refund and now crickets. Just ordered a simple bed frame with no bed head but that seems to be too difficult for this dodgy company. I’m going to take this to the ombudsman after seeing so many disgruntled customers. No phone number to ring and emails going unanswered. Was a present for my son’s birthday. Sooo disappointed. If you want to deal with AI customer service and never receive your product then this is a great business. Otherwise do not trust these claims of fast delivery or anything local.

11 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Still No dispatch after a month!!!

Ordered on 3 May 2026 and as of today my item has still not been dispatched — over a month later. The website advertises 7–14 day delivery, which is clearly not being honoured.

I have contacted Bedzy multiple times seeking a resolution and have received no satisfactory response. I am now pursuing a chargeback through my bank due to non-fulfilment of the order.

The lack of communication and failure to dispatch within a reasonable timeframe is unacceptable. I would caution anyone who needs their item in a timely manner to look elsewhere. I hope Bedzy will contact me urgently to resolve this before the chargeback is finalised.

3 de mayo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

EXTREMELY POOR DELIVERY TIME

It has been nearly 8 weeks since I placed my order and to date it still has not left the warehouse - I paid additional for priority ( which the company has returned the fee due to the delay ) support lady has been very apologetic however this does not help that I do not have a bed to sleep in doubt I would take the risk of ordering from this company again

4 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I placed an order with Bedzy and paid…

I placed an order with Bedzy and paid extra for priority processing expecting faster dispatch. Unfortunately, my experience has been very disappointing.
I was initially told my order would be dispatched within a specific timeframe, but that was then pushed back multiple times, including an additional delay of up to two more weeks with no clear or guaranteed dispatch date.
Even with paid priority delivery, the order takes more than a month just to get dispatched, which is not what was represented or expected at the time of purchase.
Communication felt inconsistent, and updates only came after I followed up multiple times. While customer service was polite, the information provided kept changing, which made it difficult to rely on any timelines given.
In the end, I requested a full refund due to the repeated delays and lack of certainty.
Overall, I’m disappointed with the service and fulfilment process. I hope the company improves transparency and sets more accurate expectations for customers in the future.

21 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a bed as they spruked "local"…

I ordered a bed as they spruked "local" and "next day delivery" my bed had fallen apart and the only option was and still is an old falling apart lounge.
I paid for "guaranteed 1-2business days delivery, which was eventually refunded, but it has been nearly 4 weeks and so far the mattress topper arrived today. FROM MELBOURNE
I have fallen on the lounge, sustained severe nerve and muscle pain that endures throughout the day. They keep promising me its coming its coming and every day my nearly 60 year old body screams. Stay away from them. They are liars and grifters.

16 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a pair of bedsides on the…

I ordered a pair of bedsides on the 10th of May, got no response with a receipt, nothing. On the 12th of May I messaged them enquiring on why, response, we're working on it. As of today the 1st of June, we've heard nothing about our bedsides. No delivery date, tracking, postage date, nothing.😢 Not recommend by me at all.

10 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible do not buy from here

Terrible do not buy from here. These are just artiss beds from China the quality is so poor and the delivery takes months. I feel as though I’ve been ripped off I’m so disappointed and I waited almost 2 months for something I can’t return and will probably break after minimal use it’s so flimsy. DO NOT BUY FROM BEDZY.

19 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Always read reviews first

Hmmm lesson learned I should have jumped on this site first and read the reviews. Well time to leave my review. I ordered a mattress 5 weeks ago and still waiting. Website states 7-14 days so I organised council pick up 3 weeks after ordering thinking it’s only a mattress surely it can’t take that long. 2 weeks of sleeping on the lounge and I’m destroyed, went into store abc bought a mattress which was delivered next day. Multiple emails sent and got the same bullshit apologetic emails as everyone although the best one was delivery is delayed because of fuel prices. I have requested a full refund but still waiting on a response. Never had a problem ordering online before. This company is a joke.

16 de mayo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Love the options and the affordability…

Love the options and the affordability on the website. Love that it's an Aussie company. My items took a bit longer than I expected to arrive, but communication was very good and personal. I'd definitely use them again.

10 de febrero de 2026
Opinión espontánea
Logotipo de Bedzy

Respuesta de Bedzy

Hi Ellen,

Thank you so much for your lovely review. We really appreciate your support and we’re so glad to hear you loved the range, affordability, and the fact that Bedzy is proudly Aussie owned.

We’re sorry your order took a little longer than expected to arrive. During busier periods, our free standard delivery and processing timeframes can occasionally take a little longer depending on product availability, warehouse volume, and courier movement, but we’re really pleased our team kept you updated properly along the way.

We’d absolutely love to welcome you back again in future. If you ever need something more urgently next time, please flick us a quick message before or after ordering and we’ll be happy to upgrade your next order to Priority Processing complimentary as a thank you for your patience and support.

Thanks again for choosing Bedzy, Ellen. We’re always here if you need us.

Warm regards,
Fraser
Bedzy

Valorada con 5 estrellas sobre 5

Fast friendly service of a great product

Great products, easy order process. Communication was awesome answered questions quickly and followed up to make sure all was good. Fast delivery and tracking partners provided updates and timeframes. Bed. Are with easy to follow instructions. Setup by myself within an hour and my 16yo loves it, so comfortable and back to sleeping like a baby.

14 de febrero de 2026
Opinión espontánea
Logotipo de Bedzy

Respuesta de Bedzy

Hi Amanda,

Thank you so much for your amazing review. We really appreciate you taking the time to share this.

We’re so pleased to hear your order arrived quickly and that the tracking updates helped keep everything clear along the way. It’s also great to know the ordering process was easy and our team could answer your questions quickly.

We absolutely love hearing that the bed was easy to assemble, especially getting it set up by yourself within an hour. Most importantly, we’re so happy your 16-year-old loves it!!

Thank you again for choosing Bedzy. We’d absolutely love to welcome you back anytime, and we’re always here if you ever need us.

Warm regards,
Fraser
Bedzy

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