I had a problem with my Brennan. I had corrupted the micro SD card by switching off whilst the Brennan was working. Brennan support gave me clear instructions of what to do. I'm not naturally good... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I had a problem with my Brennan. I had corrupted the micro SD card by switching off whilst the Brennan was working. Brennan support gave me clear instructions of what to do. I'm not naturally good... Ver más
La empresa ha respondido
Good communication. Fast response to question and clear answer given m Replacement SD card shipped quickly and well packaged. Arrived safely and Brennan is now working once again.
La empresa ha respondido
No delivery to Australian customers for wi fi dongle. Had to order using a friend's address in UK, who forwarded goods on to me. Staff not reading information in emails properly. I wished to order a W... Ver más
La empresa ha respondido
My B3 developed a fault. It was within the warranty period. I sent it back, the postage was refunded, and the unit was returned in full working order within 10 days. Really easy to deal with the compa... Ver más
La empresa ha respondido
Brennan JB7 winner of Hi-Fi Choice Best Buy Award - June 2008
Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I ordered the wrong sd card and I found it very easy to start a chat and in a very short period the order was amended,
Also I had a couple of questions about my b2 which were responded to promptly, if only all businesses were like this, well done

Respuesta de Brennan
I have only just finished installing the B2 after spending sometime setting it up and all I can say is that I am delighted with the B2 and matching Brennan speakers So now to “rip” a few CDs!

Respuesta de Brennan
I was notified that my B2 was going to be delivered while on holiday. I downloaded the Royal Mail app, but wasn't able to change the delivery date. The B2 was left next to my garden gate, in full view of the road, in a Brennan branded box. Luckily enough I managed to contact one of my neighbours who went around and kept the package safe until my return several days later.
As I had to pay extra for delivery, I would at least expect a "signed for" delivery, especially as it is an £800 item.

Respuesta de Brennan
Very speedy. Solved the problem first go. Thank you for your service, exceptional as always.

Respuesta de Brennan
A recent power cut sent my B2 bananas - checked support on the website for my symptoms. Tested one option, that didn’t work. Which meant my SD card was corrupted. Ordered replacement. Arrived in a couple of days. Sorted. That’s great service and my Brennan is a great piece of kit!
Happy customer.👍

Respuesta de Brennan
works well but doesn't recognise British summer time, can be fussy on recognising cds

Respuesta de Brennan
A quality product that is also easy to use. I'd been having access issues with my previous NAS drive. The Brennan2 made my life so much easier. Great for ripping CDs. I copied my music library from my old NAS drive and then pointed my Sonos to the Brennan. I still use my Sonos app but its pick all the music from the Brennan. Simple to get setup. Wish I had invested in something like this years ago!

Respuesta de Brennan
I bought a Brennan but I never received it. I live in the center of one of the UK's largest cities but the courier didn't deliver it on the day that they originally said, then they left it in a warehouse and wouldn't respond to my messages. So whats that got to do with Brennan? Well the courier returned it to Brennan and I didn't get my player. All that money and Brennan cant use a decent courier!

Respuesta de Brennan
Have had 3 B2 previously and have been satisfied with them. The one to one contact with someone from Brennan has always been weak, this time emails with your Amanda has been helpful.
My new B2 sound is great,fascia is better looking. The CD TRAY is the weak point CD does'nt eject right out. I'ts fiddly putting CD on tray I have to support tray underneath because tray is flimsy I don't know how long it will last?

Respuesta de Brennan
Ordered a replacement B2 remote. Unfortunately, it didn't arrive. Contacted Brennan who arranged to send another remote. Prompt reply to my initial email and good communication all round.

Respuesta de Brennan

Respuesta de Brennan
The B3 is not integrating well with Sonos. It only recognizes 2 of 3 speakers. Also issues with WiFi. Cannot stream Cds / WAV files to Sonos unless I convert to MP3 which defeats the entire purpose of burning lossless CDs. It works just fine for CDs / WAV files with wired speakers. It streams internet radio without issues.

Respuesta de Brennan
Having tried out the Brannan B3+ for several days I am satisfied it is giving me the results I hoped for. It is easy to use even for a technophobe. The sound with the Brannan speakers is crisp and clear.
Labelling the speaker end of the leads with red and black would be helpful.
(The courier delivery for the speakers was less than Brennan standard).

Respuesta de Brennan
I ordered a SD card it came in a week I fitted it all working again.

Respuesta de Brennan
What can I say about this little box of magic, the new Brennan b2 2026 is a great machine, I'm currently transferring all my music to it from my NAS. Ripping an CD is also very easy and the sound quality is just fantastic.
I don't use wired speakers because we invested in Sonos sometime ago, like I said the sound is great, but with the Sonos speakers it give another dimenstion. You can pick your Sonos zones and of you go.
The web interface works really well and transferring music over the network works like a dream. I really don't understand why this little box of magic have not sold millions. Thanks Martin Brennan for the great invention.

Respuesta de Brennan
Easy web ordering and it was a quick delivery considering it was the weekend.

Respuesta de Brennan
My remote for my Brennan B2 malfunctioned. Glad to find that Brennan sold one post free. It arrived very quickly and works properly. Thanks

Respuesta de Brennan
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.