Brennan Opiniones 

987
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a problem with my Brennan. I had corrupted the micro SD card by switching off whilst the Brennan was working. Brennan support gave me clear instructions of what to do. I'm not naturally good... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Good communication. Fast response to question and clear answer given m Replacement SD card shipped quickly and well packaged. Arrived safely and Brennan is now working once again.

La empresa ha respondido

Valorada con 2 estrellas sobre 5

No delivery to Australian customers for wi fi dongle. Had to order using a friend's address in UK, who forwarded goods on to me. Staff not reading information in emails properly. I wished to order a W... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My B3 developed a fault. It was within the warranty period. I sent it back, the postage was refunded, and the unit was returned in full working order within 10 days. Really easy to deal with the compa... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Electrónica y tecnología

Información proporcionada por diversas fuentes externas

Brennan JB7 winner of Hi-Fi Choice Best Buy Award - June 2008


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

987 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(987)

593 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I ordered the wrong sd card and I found…

I ordered the wrong sd card and I found it very easy to start a chat and in a very short period the order was amended,
Also I had a couple of questions about my b2 which were responded to promptly, if only all businesses were like this, well done

1 de julio de 2026
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Respuesta de Brennan

Hello John
Thank you for your feedback, order and 5 star review.
Jenny

Valorada con 5 estrellas sobre 5

I have only just finished installing…

I have only just finished installing the B2 after spending sometime setting it up and all I can say is that I am delighted with the B2 and matching Brennan speakers So now to “rip” a few CDs!

6 de julio de 2026
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Respuesta de Brennan

Hello Tony
Thank you for your 5 star review for our new 2026 Brennan B2 2TB and the BSP loud speakers. Delighted they have lived up to your expectations.
Jenny

Valorada con 5 estrellas sobre 5

Brennan B2

Fast delivery service.

6 de julio de 2026
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Respuesta de Brennan

Hello James
Thank you for your 5 star review for your New Brennan 2026 B2 2TB.
Jenny

Valorada con 5 estrellas sobre 5

Quick delivery as purchased

5 de julio de 2026
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Respuesta de Brennan

Hello Terry
Thank you for your 5 star review for the speaker leads. I see you bought a Brennan B3+ back in May so I am glad you are still happy with us.
Jenny

Valorada con 3 estrellas sobre 5

Delivery method not good enough

I was notified that my B2 was going to be delivered while on holiday. I downloaded the Royal Mail app, but wasn't able to change the delivery date. The B2 was left next to my garden gate, in full view of the road, in a Brennan branded box. Luckily enough I managed to contact one of my neighbours who went around and kept the package safe until my return several days later.
As I had to pay extra for delivery, I would at least expect a "signed for" delivery, especially as it is an £800 item.

1 de julio de 2026
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Respuesta de Brennan

Hello Ron
I will look into this on Monday - everything I receive from the warehouse gets photographed in my hands as proof of delivery so I'm not sure what service they used in your case. However I'd like to reassure you that our insurance would have covered it and we would have sent a replacement. But as you say - quite unnerving and good to have kind neighbours.
Martin

Valorada con 5 estrellas sobre 5

Very speedy

Very speedy. Solved the problem first go. Thank you for your service, exceptional as always.

1 de julio de 2026
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Respuesta de Brennan

Hi Lesley
Thank you for your 5 star review - gland your B3 is up and running with the replacement SD card.
Jenny

Valorada con 5 estrellas sobre 5

The music stopped. I was bereft..

A recent power cut sent my B2 bananas - checked support on the website for my symptoms. Tested one option, that didn’t work. Which meant my SD card was corrupted. Ordered replacement. Arrived in a couple of days. Sorted. That’s great service and my Brennan is a great piece of kit!
Happy customer.👍

29 de junio de 2026
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Respuesta de Brennan

Hi Graham
Glad the new SD card got your B2 working again. Thanks for the 5 star review.
Jenny

Valorada con 5 estrellas sobre 5

works well but doesn't recognise…

works well but doesn't recognise British summer time, can be fussy on recognising cds

23 de febrero de 2026
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Respuesta de Brennan

Hello Thomas
Thank you for the 5 star review for your Refurbished Brennan B3+ and Refurbished VB1, both are popular and are great deals; you still get the 12 month warranty. The Forum - at https://www.thebrennanforum.com/ - gives more information on BST and time settings and also other help if you are interested. You are right though - you do need to adjust the BST manually, like my car :-)
Jenny

Valorada con 5 estrellas sobre 5

A quality product that is also easy to…

A quality product that is also easy to use. I'd been having access issues with my previous NAS drive. The Brennan2 made my life so much easier. Great for ripping CDs. I copied my music library from my old NAS drive and then pointed my Sonos to the Brennan. I still use my Sonos app but its pick all the music from the Brennan. Simple to get setup. Wish I had invested in something like this years ago!

1 de julio de 2026
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Respuesta de Brennan

Hello Robert
Thank you for your 5 star review for the New Brennan B2 and taking the time to explain in detail some of the benefits of being a Brennan Owner.
Jenny

Valorada con 1 estrellas sobre 5

I bought a Brennan but I never received…

I bought a Brennan but I never received it. I live in the center of one of the UK's largest cities but the courier didn't deliver it on the day that they originally said, then they left it in a warehouse and wouldn't respond to my messages. So whats that got to do with Brennan? Well the courier returned it to Brennan and I didn't get my player. All that money and Brennan cant use a decent courier!

23 de enero de 2026
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Respuesta de Brennan

Hello William
Sorry about the difficulties you had with your local DPD people back in January I note that you opted for a refund at the time. I have emailed you directly in case you were considering ordering again.
Martin

Valorada con 4 estrellas sobre 5

Have had 3 B2 previously and have been…

Have had 3 B2 previously and have been satisfied with them. The one to one contact with someone from Brennan has always been weak, this time emails with your Amanda has been helpful.
My new B2 sound is great,fascia is better looking. The CD TRAY is the weak point CD does'nt eject right out. I'ts fiddly putting CD on tray I have to support tray underneath because tray is flimsy I don't know how long it will last?

1 de julio de 2026
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Respuesta de Brennan

Hello Stephen
Thanks for the review. I must say I shared your concern about tray loading CDs - they are designed for laptop computers so they are very light / delicate. My concern was put to rest when I found that the Hitachi-LG drive is actually 2x faster than the old slot load CD mechanism we used in the JB7 and the original B2. Not having a CD load/eject motor appears to have given the manufacturer room for a beefier spindle motor. But I agree you need to take a bit more care than with the old slot load drive or the big desktop drive in the B3.
Martin

Valorada con 5 estrellas sobre 5

B2 remote lost in transit

Ordered a replacement B2 remote. Unfortunately, it didn't arrive. Contacted Brennan who arranged to send another remote. Prompt reply to my initial email and good communication all round.

1 de julio de 2026
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Respuesta de Brennan

Hello Peter
Thank you for understanding that sometimes items get lost in transit. Happy that you now have the remote control and thank you for the 5 star review on our communication.
Jenny

Valorada con 2 estrellas sobre 5

Disappointed

The B3 is not integrating well with Sonos. It only recognizes 2 of 3 speakers. Also issues with WiFi. Cannot stream Cds / WAV files to Sonos unless I convert to MP3 which defeats the entire purpose of burning lossless CDs. It works just fine for CDs / WAV files with wired speakers. It streams internet radio without issues.

26 de mayo de 2026
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Respuesta de Brennan

Hello Jerry
Sorry to hear about the difficulties you are having. Normally the B3 finds all the Sonos speakers without you having to do anything and it can play anything whether CD, wav, flac or mp3.
I have asked Paul to make contact to see if he can help - sometimes mesh routers can be a problem.
Meanwhile you might want to try the following if you haven't already
1) Upgrade the B3 to the latest software
2) Click reset followed by scan in the Sonos dialog on the web UI
3) Turn the Sonos speakers off and on
4) Check the Wifi signal strength - Settings & Tools > Maintenance > Advanced > Wifi Strength (Paul will need to know this)
Martin Brennan

Valorada con 5 estrellas sobre 5

Having tried out the Brannan B3+ for…

Having tried out the Brannan B3+ for several days I am satisfied it is giving me the results I hoped for. It is easy to use even for a technophobe. The sound with the Brannan speakers is crisp and clear.
Labelling the speaker end of the leads with red and black would be helpful.
(The courier delivery for the speakers was less than Brennan standard).

15 de junio de 2026
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Respuesta de Brennan

Hello Michael
Thank you for your 5 star review for your Brennan B3+ and speakers. I have made a note about the labelling on the speaker ends. I have refunded the £10 for WiFi dongle as one is included with the B3+ and £10 for the 5 day delivery of the speakers, which, as you say is not our usual standard.
Jenny

Valorada con 5 estrellas sobre 5

This little box of magic

What can I say about this little box of magic, the new Brennan b2 2026 is a great machine, I'm currently transferring all my music to it from my NAS. Ripping an CD is also very easy and the sound quality is just fantastic.

I don't use wired speakers because we invested in Sonos sometime ago, like I said the sound is great, but with the Sonos speakers it give another dimenstion. You can pick your Sonos zones and of you go.

The web interface works really well and transferring music over the network works like a dream. I really don't understand why this little box of magic have not sold millions. Thanks Martin Brennan for the great invention.

3 de julio de 2026
Opinión espontánea
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Respuesta de Brennan

Hello JP
Thank you for taking the time to write your 5 star review for our new Brennan B2. The details on why you like it will help other people. Martin enjoyed reading your comments.
Jenny

Valorada con 5 estrellas sobre 5

Easy web ordering and it was a quick…

Easy web ordering and it was a quick delivery considering it was the weekend.

15 de junio de 2026
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Respuesta de Brennan

Hello John
Thank you for your 5 star review for your replacement SD card for your Brennan B2. Glad your Brennan is up and running.
Jenny

Valorada con 5 estrellas sobre 5

My remote for my Brennan B2…

My remote for my Brennan B2 malfunctioned. Glad to find that Brennan sold one post free. It arrived very quickly and works properly. Thanks

24 de junio de 2026
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Respuesta de Brennan

Hi Keith
Thank you for your 5 star review for your Brennan B2 remote control.
Jenny

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