I had a problem with my Brennan. I had corrupted the micro SD card by switching off whilst the Brennan was working. Brennan support gave me clear instructions of what to do. I'm not naturally good... Ver más
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I had a problem with my Brennan. I had corrupted the micro SD card by switching off whilst the Brennan was working. Brennan support gave me clear instructions of what to do. I'm not naturally good... Ver más
La empresa ha respondido
Good communication. Fast response to question and clear answer given m Replacement SD card shipped quickly and well packaged. Arrived safely and Brennan is now working once again.
La empresa ha respondido
No delivery to Australian customers for wi fi dongle. Had to order using a friend's address in UK, who forwarded goods on to me. Staff not reading information in emails properly. I wished to order a W... Ver más
La empresa ha respondido
My B3 developed a fault. It was within the warranty period. I sent it back, the postage was refunded, and the unit was returned in full working order within 10 days. Really easy to deal with the compa... Ver más
La empresa ha respondido
Brennan JB7 winner of Hi-Fi Choice Best Buy Award - June 2008
Reino Unido
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Respuesta de Brennan
I give 4 Stars only because there is some functionality in the software that could do with improvement.
Some Multi-CD will RIP both CDs as one and others it will separate into individual disc. It would be nice to be able to edit this (Split the discs) when they get combined.

Respuesta de Brennan
Easy to order and very fast delivery.
Easy to set up once received.
Sound quality is great.

Respuesta de Brennan
Fast service and no problems answering all my questions

Respuesta de Brennan
My experience was absolutely perfect from start to finish.

Respuesta de Brennan
I'm sure this is great but I mistakenly thought this would recognise my cd collection I loaded onto my Brennan jb7 bought second hand, but found out later that this won't do that for music already on the drive only music loaded after this software is loaded.

Respuesta de Brennan
Although I ultimately sorted out my problem, I feel the support from Brennan is aimed at those who have more computer knowledge. I am quite good with computers providing the explanation is easy to follow.
I can understand the the OS is on a new sd card and that can be down loaded or I can pay a price for a new card. I chose to buy a new one, but the first one did not work, I then believed that there was a bigger problem. However I was sent another card and it works. The concern to me is that the operating is not that stable I am not sure what made my original stopped or was corrupted.

Respuesta de Brennan
My purchase from Brennan was prompted by many hours of attempting to solve a connectivity issue. The part recommended by Brennan support arrived promptly with live tracking from despatch. When the part did not immediately solve my problem, Brennan support found the solution despite it being a Sunday. This is a premium brand, a cut above the usual disposable mass produced nonsense, and the support facilities, even for a decade-old purchase, is a breath of fresh air.

Respuesta de Brennan
Delivery was prompt. The new remote works fine, the previous one was driving me mad. The first one I had seemed to work for quite a few years but the last two or three didn’t seem to last long before keys began to fail.

Respuesta de Brennan
Excellent Customer service and advice. Also Mr Brennan himself may talk to you.

Respuesta de Brennan
I ordered sd card containing operating system for brennan b2 , Card arrived promptly and worked perfectly weldon Brennan

Respuesta de Brennan
My purchase was a refurbished b3plus and it's as good as new. No problems so far (after 3 weeks ownership). Brennan has no telephone support and all communication is via email ( I did know this before buying). This is a serious bit of kit for audiophiles and I'm still learning all the features. I've invested quite a bit of my time so far learning how to 'rip' cd's and then getting all the artists, albums and tracks named the way I like. This is not as straight forward as I thought and involves using an online database which is built into the b3plus (A cd that is not found in the online db requires specialist knowledge and I've used the brennan forum to help with this). I've wired the b3plus up to my hifi system (using the 3.5mm jack) and it's also connected to my wireless Sonos speakers and both worked really well. (I've not connected speakers direct to the b3plus yet.) I've copied over 200 cd's onto the b3plus now (many more to do) and it's great being able to play any track in any room effortlessly and all from my phone. I thoroughly recommend the b3plus.

Respuesta de Brennan
Great bit of kit, easy to set up straight out of the box, loaded lots of cds on so far, just a few albums not recognised but on the whole very good, quick dispatch time from ordering.

Respuesta de Brennan

Respuesta de Brennan
The new chip solved the problem and my B2 is now functioning well.
Many thanks.

Respuesta de Brennan
The Brennan B3+is a fantastic all-in-one solution for anyone with a large CD collection who wants to bring their music library into the digital age without the hassle of a computer. The unit combines a CD ripper, music server, amplifier, and streamer into a single compact box, making it incredibly convenient for home use. Came well packaged in great condition. Went for the refurbished option and looks as new with the same guarantee. Really straightforward to set up and easy to use Takes only a couple of minutes to rip each cd. Really pleased with it so far.

Respuesta de Brennan
With Brennan you get what it says on the box for a reasonable price

Respuesta de Brennan
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