First class service in all its aspects. Although very busy at time of calling, seamlessly put through to Niall as Claims Handler. He was very reassuring and understanding, and with me having the neces... Ver más
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Consulta las opiniones de los clientes
Countrywide Hearing were extremely helpful and Niall Thomas there was very understanding when my mum lost her hearing aid. She was quickly put in touch with a local audiologist who was also very helpf... Ver más
The service provided has been truly supportive and helpful. Moreover, whenever I needed to connect your service you always responded to my messages extremely well. A sincere thank to your service.
Husband lost hearing aids on holiday. Contacted insurance on return who then passed onto Countrywide. Absolutely brilliant service! From initial call from Polly everything was dealt with promptly, eff... Ver más
La empresa ha respondido
Información sobre la empresa
- Audiólogo
- también en la categoría
- Agencia de seguros para el hogar
- Compañía de seguros
- Servicio de reparación de audífonos
- Tienda de audífonos
Escrito por la empresa
Countrywide Hearing is the UK's leading hearing aid claim management specialist, providing validation, repair, replacement, and aftercare services. Since 2012, insurance companies and their clients have trusted us to deliver a seamless and efficient claims experience. As an award-winning and independent company, we are committed to putting our customers at the heart of everything we do, ensuring every hearing aid claim is handled with care, expertise, and professionalism. We combine exceptional in-house product knowledge with expert audiology support to provide the best possible outcomes for our clients. Our carefully selected audiologists offer appointments throughout the UK, either in the comfort of your own home or at a local clinic, delivering convenient, personalised care from claim validation through to replacement and aftercare.
Información de contacto
30 Stanley Street, SA3 4NE, Swansea, Reino Unido
- 0330 016 5110
- office@cwhearing.co.uk
- www.countrywidehearing.co.uk
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From the initial contact by phone ( yes…
From the initial contact by phone ( yes I actually spoke with a real person straight away) the process on my claim was first class. It took 1 week from the phone call to the audiologist Paul visiting me at home with the replacement hearing aids, fitted very professionally.
Highly recommended

Respuesta de Countrywide Hearing
Countrywide hearing have been amazing…
Countrywide hearing have been amazing through every step of the process. From initial consultation due to insurance claim to getting new hearing aids replaced due to not being happy with them.
Everyone I have spoken with have been friendly, helpful and informative.
Highly recommend them.
The supplier of said hearing aids were absolutely not on the same level however but will all be rectified due to helpful nature of the staff at countrywide.

Respuesta de Countrywide Hearing
Excellent service from the whole team…
Excellent service from the whole team who gave a seamless service, I can’t praise them enough 10 out of 10 thank you

Respuesta de Countrywide Hearing
Outstanding and courteous service from…
Outstanding and courteous service from start to finish.

Respuesta de Countrywide Hearing
Most helpful and professional service…
Most helpful and professional service from the first contact

Respuesta de Countrywide Hearing
Very efficient and swift service
Very efficient and swift service. Excellent engagement with audiologist (Paul Jepson). Can highly recommend.

Respuesta de Countrywide Hearing
Hearing Restiredr
The gentlemam who visitred me at home (Mr Ferris) ws first class.He was cheeful and polite. Hw fitted and testedmy new hearng sids in a thoroughly professionsl way. I wish I could say the same aabout SAGA and my telephone ecperience with them' iIt was like talking to a robot.I was passed from one extension to anpther as no-one seemed to know what to do

Respuesta de Countrywide Hearing
Don’t move house!
When I asked for my hearing aids to be adjusted I was told I they couldn’t do this as I had moved house from York to Portsmouth.
So much so for “Countrywide Hearing”
I was within the 5 year warranty but they just didn’t want to know.
No service whatsoever!

Respuesta de Countrywide Hearing
Staff at Countrywide delightful to deal with and acted promptly to get my hearing aids replaced
Staff at Countrywide were very pleasant, responded promptly to any questions I posed and worked quickly to organise a replacement for my lost hearing aid through a local audiology company who also proved to be excellent.

Respuesta de Countrywide Hearing
First class service.
First class service.
Every aspect of my communication with Countrywide has been exceptional, including with their appointed audiologist. I wouldn’t hesitate to recommend them based on my experiences. Thom especially was very helpful.

Respuesta de Countrywide Hearing
Excellent service
Excellent service
Lovely friendly men on the phone helpful and knowledgeable .
Brandon and Tom were lovely to talk and sorted out the claim quickly.
Louise the audiologist was professional and very good.
Lovely people thanks

Respuesta de Countrywide Hearing
I had a great experience
I had a great experience with my meeting with Dave from Countrywide insurance .
He was on time and explained things so clearly.
No complaints whatsoever.

Respuesta de Countrywide Hearing
Efficient service
From the time of my claim for a replacement for my
lost hearing aid, the whole process has been highly efficient and satisfactory. It has taken a short while to deliver and fit the replacement. The local Audiologist did a very good job of fitting and explaining everything. I am very pleased with the performance of my new hearing aids.

Respuesta de Countrywide Hearing
Very impressed with the service I…
Very impressed with the service I received from Countrywide Hearing. Fast, efficient and helpful from start to finish. Also, the local firm they arranged for my fitting, Hearing Wales, I have found to be first rate.

Respuesta de Countrywide Hearing
Excellent from start to finish
Excellent from start to finish. Countrywide were very efficient throughout and removed any stress surrounding the claim.
Their audiologist was also excellent, providing advice and guidance I had not experienced previously. I’m delighted with the outcome.

Respuesta de Countrywide Hearing
Quick and efficient
Countrywide hearing found me an audiologist nearby, and arranged replacement hearing aids for my lost ones efficiently, quickly and at a fair price. Their audiologist was excellent. He carried out a hearing test in my own home and fitted me with the new aids, which work very well. I am happy to recommend Countrywide Hearing.

Respuesta de Countrywide Hearing
The Claims Handler at Countrywide…
The Claims Handler at Countrywide couldn’t have been more helpful, professional and efficient. He made the whole process of replacing the lost hearing aids easy and they were replaced in 8 days from start to finish.
An excellent service.

Respuesta de Countrywide Hearing
Very friendly service and came to me
They came to me at my home which was brilliant and so much easier and at no cost. Very friendly and helpful chappy even paired my phone up to my hearing aids and ensured all worked well. Amazing service and care.

Respuesta de Countrywide Hearing
Extremely efficient and friendly…
Extremely efficient and friendly service.

Respuesta de Countrywide Hearing
I cannot fault the company once we were…
I cannot fault the company once we were in touch but the process with the insurance was dire. The audiologist was excellent

Respuesta de Countrywide Hearing
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